Who Uses This Software?

Cloud-based search engine marketing platform that helps businesses manage, automate and optimize paid search marketing campaigns across popular social media platforms and search publishers.


Average Ratings

10 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact Kenshoo for pricing details.
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online

Vendor Details

  • Kenshoo
  • www.kenshoo.com

About Kenshoo Search

Social marketing platform that enables agencies and advertisers to build integrated social media campaigns.


Kenshoo Search Features

  • A/B Testing
  • Account Alerts
  • Analytics / ROI Tracking
  • Bid Management
  • Budget Management
  • Campaign Management
  • Conversion Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Landing Pages / Web Forms
  • URL Builder
  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • Keyword Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Site Search Tracking
  • Time on Site Tracking
  • User Interaction Tracking

Kenshoo Search Reviews Recently Reviewed!


Had a lot of bugs, but it was useful at times

Mar 14, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that you can see all your search performance in one place. Easily comparing the performance of Bing vs Google and being able to upload adds and keywords to both platforms simultaneously is a big time saver, especially when you deal with e-commerce clients with frequent promos and ad changes. It also has great bid management tools.

Cons: It can be a pain to continuously sync and for the software to break during the syncing. You have to dig in and debug the problems. There are a lot of great features that are not easily accessible and would remain unknown unless you do your research. The user experience can definitely be improved as it can be really confusing at times. Reports were not customizable enough, which cost time with manual inputs of data.

Overall: There needs to be a cost benefit analysis considering the price of the software, the time it could potentially save, and the time it takes to both educate your team and debug problems.

Kenshoo Review

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Incredible platform to manage all of our paid search campaigns in one place. The system is able to constantly hit our goals and optimize spend in the most efficient way possible. The UI itself is very easy to use and clean!

Cons: To be honest, we have not had many issues with the software itself. Even when updates are required, their team makes sure the software notifications are shown to all users.

Overall: Overall paid search campaign(s) are maintained and grown on the platform!

I log in and use Kenshoo every day for my PPC clients and would be lost without it

Mar 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that I have all of my campaigns in one place within Kenshoo between Google, Bing etc. The bulk updates are super easy and quick to implement so there is not a lot of down time between updates.

Cons: Customer service is getting better with response time, that and sometimes the servers go down would be my only least favorite of the software. Not when you submit a ticket to get something fixed they are quick to respond and update the ticket.

Really good tool to manage big accounts

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most about Kenshoo is how easy it makes the fact of managing with different and big accounts and/or campaigns. My favourite feature is the possibility to schedule campaigns.

Cons: I would improve the interface, sometimes it is quite slow. Also, it has some kind of limitations when using huge amount of data.

Use Kenshoo Everyday

Mar 06, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: If you are doing adwords in multiple platforms it makes it easy to do bulk edits and manage your account.

Cons: I don't like some of the automated features like bid management and budget management because I don't feel like it allows you to fully optimize your campaign.

Overall: Ease of use for multiple platforms

Great search management platform

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy set up. Simple UI. Portfolio Optimizer (bidding) works really well! Integration w Social.

Cons: Occasional down time and crashes. Inability to access platform during these times.

Overall: Been a Kenshoo customer for 7+ years. Have always had great success and a very competent service team. Would highly recommend.

Capterra loader

Easy & Intuitive Tool

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part about Kenshoo is the automation. You're able to autonomously bid and adjust your campaigns to any metric you would like. That makes things much easier for you when you have multiple objectives for different campaigns the company is running.

Cons: It was somewhat difficult to set up. Not everyone would be able to do this on their own. Also there is a learning curve but only because this is a new tool. Once you get to know it well it can be a very powerful asset.

Overall: My company has many different objectives for different campaigns. Revenue isn't always the most important KPI for us. Sometimes our KPI changes and we want to focus on email sign-ups, repeat delivery, or buy online, pick up in store, etc. Kenshoo allows us to focus strategy on these different things and much more. The tool is incredibly intuitive.

Good Software

Dec 12, 2018
3/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Great features and good customer service

Cons: The software can be High priced and only takes on clients with minimum spend thersholds

Overall: Great results from a good software and good account team

Capterra loader

Kenshoo Search - Works Well

Apr 13, 2019
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Well I like that finding past ads, keywords, and slogans I've used can be easily found in my previous search queues. However, it can be difficult to find those things as the search function, in my opinion, is not quite mastered. It still works well for what it is.

Cons: I really dislike that its integration with Google Ads does not seamlessly transition over. There are always discrepancies in my numbers between Ads and Kenshoo. It's always off by a few numbers and our customer service agent has not helped us figure this out.

Great for collecting info from campaigns into one place, but expensive.

Feb 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that Kenshoo allows me to collect campaign data from multiple platforms into one platform.

Cons: The price is steep and most people I hear that use it choose the free platforms for their campaigns.