--- title: "Motive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Motive Software - reviews, pricing plans, popular comparisons to other Trucking products and more." source_url: "https://www.capterra.com/p/138669/Motive/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Motive Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Motive ## What is Motive? GPS Tracking, Smart Dashcams, ELD Compliance, Dispatch, Maintenance, and more in a single, easy-to-use platform. Track vehicles, trailers, and equipment in real-time. Identify dangerous driving with AI detection and exonerate drivers with the Smart Dashcam. Easy-to-use and reliable compliance with the #1-rated ELD. Reduce maintenance costs with vehicle diagnostics and service reminders. All driven by insights from Motive's leading network of 350,000 vehicles. ## What is Motive used for? [Trucking](https://www.capterra.com/trucking-software/)[Logbook](https://www.capterra.com/logbook-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Recognitions Shortlist Overall rating Based on 1,721 user reviews Reviews sentiment Positive 89% Neutral 5% Negative 6% Pros & cons Streamlined daily operations Highly intuitive user interface High and inflexible pricing structure Restrictive and confusing contract terms Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Fleet Maintenance / 2026 - Fleet Management / 2026 - GPS Tracking / 2025 - Route Planning / 2025 - Transportation Dispatch / 2025 - Transportation Management / 2025 - Trucking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Motive alternatives Highest Rated [4.9 (216)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (100)](https://www.capterra.com/p/18289/MyGeotab/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/138669/Motive/alternatives/) ## FAQs about Motive Overview ### What problems does Motive solve? Motive solves fleet visibility, driver safety, compliance, and reporting problems by tracking vehicle locations, hours of service, driving behavior, maintenance fault codes, fuel use, and state-by-state mileage. Fleet managers, dispatchers, safety teams, drivers, and owner-operators use it to coach risky driving, plan loads, prevent downtime, document incidents, and prepare IFTA and DOT records. Answer based on 890 reviews Overview ### Which roles and teams benefit most from Motive? Motive benefits fleet owners, owner-operators, and executives who oversee vehicle operations, costs, and compliance. Drivers use it to complete inspections, log hours, and document trips, while safety managers and directors monitor driving behavior, incident evidence, and regulatory requirements. Office and operations managers coordinate dispatch, vehicle status, and administrative follow-up. Answer based on 1688 reviews Overview ### What company size and industries is Motive built for? Motive is built for small fleet operators, who represent 95% of reviewers, primarily in transportation, trucking, and railroad (79%). It manages assets and operations for fleets of all sizes, including logistics and supply chain (5%) and construction (3%), as well as field service, agriculture, passenger transit, and delivery. Answer based on 1689 reviews Features and Usability ### What are the key features of Motive? Motive includes trip logs and mileage tracking for hours-of-service records and IFTA mileage reporting. GPS and real-time monitoring show vehicle locations and live maps, while driver management and safety management support monitoring driving behavior. Dispatch management helps identify nearby drivers and track delivery timing. It also covers Compliance Management. Answer based on 427 reviews Integrations ### Which third-party tools and platforms does Motive integrate with? Motive integrates with over 80 third-party tools, including reviewer-confirmed DriveCam and catalog-listed fleet, transportation, and field-service platforms such as AUTOsist, Arrivy Field Service Management, AscendTMS, AssetWorks, Avaal Freight Management, Axis TMS, Axon Trucking Software, and Descartes MacroPoint. These connections support vehicle operations, dispatch, maintenance, and logistics workflows. Answer based on 51 reviews Getting Started and Support ### How easy is it to onboard and train a team on Motive? Motive offers in-person and live online training, webinars, videos, and documentation. Reviewers report that many drivers learn the app with minimal training, particularly those familiar with ELD tools. New drivers and administrators may need more time for logs, compliance, reporting, and correcting errors, with some requesting more current tutorials and structured onboarding. Answer based on 30 reviews Getting Started and Support ### What customer support options does Motive offer, and how do users rate the experience? Motive offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users often describe representatives as knowledgeable, patient, and quick to resolve issues, especially by phone. Some report inconsistent follow-through, delayed resolutions, repeated explanations across cases, and difficulty reaching the right representative. Answer based on 514 reviews Security ### How does Motive handle data security and access control? Motive uses data encryption and password-protected device and platform setup to support access to fleet information. Its dashboard centralizes ELD logs, GPS locations, driver data, camera footage, and safety events for administrators to monitor. Reviewers also raise privacy concerns about real-time tracking and question how broadly safety-rating data is visible. Answer based on 75 reviews Bugs and issues ### Does Motive have common bugs or connectivity issues? Motive generally provides dependable fleet tracking and ELD functions, but intermittent connectivity and app glitches can disrupt daily work. Drivers most often mention Bluetooth disconnects, GPS delays in weak cellular areas, and difficulty correcting log mistakes. Restarting devices or contacting support resolves some cases, though hardware diagnosis and updates can take time. Answer based on 363 reviews ## Who uses Motive? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined daily operations 93% positive reviews out of 397 Most users report ease of use simplifies daily tasks, making business management more efficient and accessible. High and inflexible pricing structure 70% negative reviews out of 164 Most users comment pricing is costly, with rigid subscriptions, limited refunds, and unexpected charges for unused services. Danny R. Owner, 1 employee. "Overall the Motive functionality works but based on the pricing and the wasted hours it took for me to rectify the issue of being overcharged it is unlikely I will use Motive moving forward." Highly intuitive user interface 91% positive reviews out of 70 Most reviewers describe the user interface as very user friendly, allowing easy navigation and quick learning. Restrictive and confusing contract terms 89% negative reviews out of 72 Most reviewers indicate contract management is difficult, citing auto-renewals, cancellation challenges, and inflexible agreements. Quick and simple installation process 100% positive reviews out of 62 Most reviewers find installation straightforward, with clear instructions and minimal technical expertise required. Frequent truck-device connectivity issues 65% negative reviews out of 37 Most users report recurring problems with truck connection, including disconnections, cable difficulties, and unreliable syncing. David Y. Driver, 1 employee. "The cord from the plug in to the ELD unit is way too big." ## Features AI summary Based on 1,722 Trucking reviews Capterra data shows that buyers of trucking software rank the following features as their top priorities: - **Real-Time Monitoring** (**50%** of reviewers rated this feature as critical) - **Trip Logs** (**52%**) - **GPS** (**53%**) Motive supports all three of the features reviewers rate most important: **Real-Time Monitoring**, **Trip Logs**, and **GPS**. Together, these capabilities help businesses track vehicles as they move, maintain accurate driving records, and monitor location data in real time, allowing teams to improve fleet visibility, stay compliant, and make faster day-to-day decisions. Real-Time Monitoring 4.4 (324) 59.57% of 324 reviewers that rated this feature as important or highly important This aspect helps you monitor vehicle location, driver behavior, and engine health instantly. Reviewers appreciate the live tracking, alerts for unsafe driving, and improved dispatching, though a few mention occasional tracking delays or issues in remote areas. Trip Logs 4.5 (630) 59.52% of 630 reviewers that rated this feature as important or highly important Motive offers detailed trip logging, making it easier for you to manage compliance, audits, and IFTA reporting. Reviewers appreciate its accuracy, ease of use, and ability to edit logs, though some mention occasional connectivity issues and errors in log recording. GPS 4.4 (409) 52.81% of 409 reviewers that rated this feature as important or highly important The GPS feature lets you track vehicles in real time, aiding dispatch, emergency response, and customer updates. Reviewers appreciate its accuracy and reliability, though some note brief delays, rare signal loss, or occasional routing inaccuracies. Mileage Tracking 4.5 (643) 52.41% of 643 reviewers that rated this feature as important or highly important With this capability, you can automatically track mileage for IFTA and reporting. Users think it saves time, improves accuracy, and simplifies tax filing, but some mention minor discrepancies and wish mileage-only options were available without extra fleet capabilities. Dispatch Management 4.2 (472) 32.84% of 472 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Safety Management 4.3 (397) 46.60% of 397 reviewers that rated this feature as important or highly important You gain valuable tools for monitoring driver habits, compliance, and vehicle safety. Reviewers indicate it helps identify unsafe behavior, provides real-time alerts, and supports DOT compliance, though some find the system occasionally too critical or slow to resolve issues. Motive 109 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track actual spending to ensure it's in line with the planned budget Find, compare, and select the most time/cost-effective freight carrier Track and manage adherence to policies for any service, product, process, or supplier Process to track, record, and analyze expenses that occurred over the entire duration of a given project A website or login for customers to access information Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Graphical representation of data Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Track employee schedules, availability, and performance across projects and tasks Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Monitor and record expenses such as purchases or charges incurred Management of commercial motor vehicles for work-related purposes Primarily serving architecture, engineering, and construction industry professionals Intended to be used by freight brokers and logistics companies Helps Oil & Gas industry manage operations from exploration to data analysis, distribution, asset/financial management, and more. Store, manage and track all forms in a centralized location Monitor fuel consumption and optimize fuel usage Monitor and track fuel consumption and costs Virtual perimeter for a real-world geographic area Visualize locations on a map Determines the location of a device using GPS or an IP address The GPS feature lets you track vehicles in real time, aiding dispatch, emergency response, and customer updates. Reviewers appreciate its accuracy and reliability, though some note brief delays, rare signal loss, or occasional routing inaccuracies. Information, data and reports that are being tracked over time International Fuel Tax Agreement (IFTA) simplifies fuel tax reporting for trucking companies and carriers Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Track driver locations on a map in real time Set up process for efficient load building, routing, and distribution Identify the physical location of an individual, asset, device, etc. Management of the flow of things between point of origin and point of consumption. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests With this capability, you can automatically track mileage for IFTA and reporting. Users think it saves time, improves accuracy, and simplifies tax filing, but some mention minor discrepancies and wish mileage-only options were available without extra fleet capabilities. Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Capture signatures via mobile devices Track the time and location worked by employees via mobile device Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Integrates with QuickBooks Analyze and gain insights into data in real-time Receive data and information in real time This aspect helps you monitor vehicle location, driver behavior, and engine health instantly. Reviewers appreciate the live tracking, alerts for unsafe driving, and improved dispatching, though a few mention occasional tracking delays or issues in remote areas. Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Initiate collection and analysis of known risks Set & manage permission levels based on user roles and restrict access to only authorized individuals Track past routes to better plan and optimize repeat trips Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions You gain valuable tools for monitoring driver habits, compliance, and vehicle safety. Reviewers indicate it helps identify unsafe behavior, provides real-time alerts, and supports DOT compliance, though some find the system occasionally too critical or slow to resolve issues. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track work performed and resources used for past customers, sites, or assets The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Send messages via SMS Track the status over time for a request, process, asset, or transaction Oversee technicians and track their assigned work orders Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Organize and track the physical movement of goods from one location to another Motive offers detailed trip logging, making it easier for you to manage compliance, audits, and IFTA reporting. Reviewers appreciate its accuracy, ease of use, and ability to edit logs, though some mention occasional connectivity issues and errors in log recording. Allows fleets and service businesses to track information about their vehicles. Track and monitor how vehicles are used Real-time vehicle tracking for monitoring location, route, speed, etc. Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (1,689) 4.4 Based on 1,689 reviews ## Pricing Value for money 4.2 (1555) Value for money 4.2 (1,555) 4.2 Based on 1,555 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (1626) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (1,626) 4.4 Based on 1,626 reviews ## User reviews Overall rating 4.5 Based on 1,721 reviews Filter by rating Counts reflect reviews available in this feed. 5(1153) 4(372) 3(92) 2(35) 1(69) Mentioned topic Recent reviews first, then most helpful HC heriberto C. binational operator Used the software for: 3-5 years ### "Motive makes daily work easier, improving control and organization." 2.5 November 9, 2026 Motive helps fleets operate in a more organized and efficient way by making it easier to track vehicles, review routes, and manage trips. It also improves communication and supports operators’ day-to-day performance. Pros Motive is very easy to use. Changing my status is quick and straightforward, the routes are clear, and I can verify my trips without any issues. Overall, it makes my day-to-day work easier and helps me stay organized while I’m on the road. Cons Overall, there’s nothing I dislike about the application. It can occasionally feel a bit slow, but I think that largely depends on the device and how it’s being used. Taft P. GM Used the software for: 1-3 years ### "Instant Alerts and Detailed History for Trucks and Drivers" 5.0 November 7, 2026 Its best used to keep my drivers accountable to safety and inspections of trucks, saves time and communication can be broken down using it as a reflecting tool as well. Pros It gives me all the details of any history about all my trucks and drivers. On top of that emails and gives me the clips when they do happen instantly. I really never run into any issues Cons When you do pre trips and post trips sometimes it doesn't reflect on my desktop app until you have the teammate pull it up again. CD Craig D. ### "Effective Asset Monitoring, but Multi-Location Management Needs Work" 5.0 November 6, 2026 I use Motive to helps prevent missed vehicle inspections. Pros I like how Motive helps me monitor valuable equipments and improve overall asset management. Cons I’d like better multi-location management and improved tools for managing vehicles, drivers, and equipment across multiple branches and regional offices. The initial setup wasn’t easy for me. Angie V. Install Coordinator Used the software for: Less than 1 year ### "Easy to Use on Web and App—Great for On-the-Go Work" 5.0 November 5, 2026 Motive is solving our safe driving protocols & making everyone more aware on the road Pros Easy to use from web to app. Like that there is an app for when I'm out of the office Cons I don't dislike anything right now. Working good Elinor D. DTS Coordinator Used the software for: 1-3 years ### "Easy to Use with a Simple, Intuitive Interface" 5.0 November 5, 2026 Motive helps us track where our trailers are when we book an outside carrier to haul our loads. Pros Motive is very easy to use, with a simple interface that’s easy to navigate. Cons At times, the trackers don’t update with accurate location data when we need them to. Terry S. ### "Reliable Driver Tracking with Speed and Route Insights" 5.0 November 5, 2026 I use Motive to see how fast drivers are going and track where they are and for how long. If I get a report of reckless driving or speeding, I can trace the route to check. Pros I like that I can see how fast drivers are going and keep track of where they are and for how long. If I get a report of reckless driving or speeding, I can go back and trace the route to check. Cons I found the initial setup difficult and rated its ease a 1 out of 10, though everything else works fine. Travis H. Field Manager Used the software for: Less than 1 year ### "Easy Installation and User-Friendly Software" 4.5 November 5, 2026 I have heard of any fixes to it but it started after the last update Pros Easy installation and easy to use software Cons Here lately a few of the units keep disconnecting from the camera Bosuet D. ### "Powerful Fleet Insights at a Good Value, but Cards and Support Frustrate" 4.0 November 4, 2026 I use Motive to track my fleet and improve our safety culture, with real-time visibility into fleet location, vehicle status, and driving behaviors. Pros I use Motive to track my fleet and improve our safety culture. It lets me see real-time fleet location, vehicle status, and driving behaviors. I like that it’s cost effective and provides powerful reports. Cons I don't like how easily Motive credit cards deny transactions, and I find the spend profiles unintuitive. I also feel there's a lack of support from reps, and I don't always know who my rep is. JD Jordan D. Branch Manager Used the software for: Less than 1 year ### "Easy Truck Monitoring That Strengthens Safety" 4.5 November 4, 2026 It shows how efficiently the drivers are performing based on their assigned routes. Pros I like being able to monitor the trucks and keep an eye on safety. Cons When the AI detects false safety alerts. Andrew Y. DOT/Fleet Systems and Compliance Lead Used the software for: 3-5 years ### "Major ROI from AI Cameras and Company-Wide Driver Performance Monitoring" 5.0 November 4, 2026 Motive has really helped us address our terrible driving record. We were getting into accidents all the time, and it has made a significant difference. When we first started, people were using their phones basically every time they drove, and putting a stop to that has clearly led to fewer accidents. The same goes for speeding: we used to routinely see drivers going 25–40 over the speed limit, and we’ve been able to police that much better. Even on the rare occasions when a vehicle was accidentally left behind at a job site, we’ve been able to track it down. Overall, it’s been a huge help. Pros Being able to monitor driver performance across the company is a huge plus. The AI cameras alert us immediately when a driver does something that goes against company policy. The ROI from this system has been significant, especially in situations where people have crashed into our workers and then tried to blame us. We’ve been able to provide video proof that our drivers were not at fault, which has helped us avoid being sued. Overall, it has been a major asset to our company. Cons There really aren’t many negatives. Every now and then there’s an occasional glitch, or someone will start creating an account and then you can’t finish signing them up because that email is already in use. But overall, there aren’t many real problems. [View all Reviews](https://www.capterra.com/p/138669/Motive/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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