# Page 46 | Motive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 46 - Is Motive the right Fleet Management solution for you? Explore 1688 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/138669/Motive/reviews --- Motive 4.5 (1688) [View alternatives](https://www.capterra.com/p/138669/Motive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 46 - Reviews of Motive ## Showing most helpful reviews Showing 1126-1150 of 1688 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EU Ejikeme U. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "KeepTrucking is the best for trucking business you will always get the help you need immediately " October 21, 2021 5.0 Pros Excellent customer service. Ready to give help when you need it. Cons The best for trucking very good customer service Review Source Response from Motive October 25, 2021 Thank you for the 5-star review, Ejikeme! We really appreciate the feedback. DM Dominick M. Owner Automotive Used the software for: 6-12 months ### "Unable to fix their own equipment " April 5, 2021 1.0 Unacceptable ! DO NOT PAY FOR YOUR SERVICE UP FRONT ! I was not properly taken care of as a customer who paid for there service in full. 3 month of constant phone calls at a hour per call. The problem was never fixed by any level of technical support. \[SENSITIVE CONTENT HIDDEN\] was my product specialist in the beginning. Once we were paid in full he no longer contacted me when I emailed him about this problem. Pros Nothing ! The customer service and lack of knowledge of their own product is the worst. Cons The customer service reps have no idea about their own products when it came to fixing my issue. My issues went on for multiple months. Review Source Response from Motive April 7, 2021 Hi Dominick, we are very sorry to learn about it, kindly email us your comments at support@keeptruckin.com so that we can look into details, thank you! DA Doug A. safety Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Keeptruckin Review 1" April 7, 2021 4.0 Driver training is easier, the forward camera's are a great asset Pros The ease of use, the price and the camera's. Easy to install customer service has been great. Cons No enough reports-Would like GPS reports for example. Hours of Service reports so the dispatchers can utilize that information to keep the driver moving. Although this info changes constantly we just need a snapshot. Alternatives considered [JJK](https://www.capterra.com/p/215248/JJK/)[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing Motive easy to use Review Source Response from Motive April 8, 2021 Thank you, Doug. We're glad that you like using our services. We truly appreciate your feedback. SM Seneca M. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Moore Trucking&Transport " April 3, 2022 5.0 Pros Easy to manage, very informative, easy to ny Cons I really don’t have any dislikes about the software Review Source Response from Motive April 6, 2022 Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@keeptruckin.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you. mP mark P. owner Building Materials Used the software for: Less than 6 months ### "digital log" May 23, 2023 4.0 it seems to work. The support is good, since I'm not very high-tech Pros I have to have it by law. otherwise, I'd just write it in my logbook. Cons It's a bit hi-tech for me, as I was happy using my log book. Review Source Response from Motive May 25, 2023 Thank you for the kind words! We're so happy to hear that you're enjoying our service. If you have any questions, our support team is here for you via email at support@gomotive.com or by phone at (855) 434-3564, 24/7. Thanks again! 🎉 DL David L. Fleet Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "KRV Trucking" April 2, 2021 5.0 Customer service has been very easy to work with and equipment is very easy to install. Overall great support Pros The software is very easy to use. The installation is a plug and play system that records all data needed to be in compliance with DOT Cons We have no problems at this time. I had questions on equipment I thought was not working but working the support team the problem was corrected. Reason for choosing Motive We were presented a product that was we felt a good fit for our company. Review Source Response from Motive April 7, 2021 Thank you, David. We're glad that you like using our service. Keep on Truckin! AP AMISH P. MANAGER Transportation/Trucking/Railroad Used the software for: 6-12 months ### "CUSTOMER SUPPORT" November 22, 2018 4.0 Cons We been trying to contact the company for our contract and representative always tell us someone will contact you within 24 hrs and we are still waiting. It's a bad business if you can't even answer or return your phone call to your customers. They better not renew my contract without calling me. I think they are trying to renew the contact by saying that we never contact them in a time frame. Please don't renew my contract without calling us. Review Source Response from Motive December 5, 2018 Hi Amish, We want to apologize for the inconvenience you experienced and appreciate your patience during this time. We strive to provide our customers with an outstanding experience. One of our representatives reached out to you over the phone, but it went straight to voicemail. Please know that your request has been noted and we'll assist to resolve your matter at the highest priority. In the meantime, should you need additional assistance, please do not hesitate to contact our 24/7 support line at 855-434-3564. SG Shane G. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Excellent product" October 7, 2021 5.0 Excellent Pros Easy to use and navigate thru. Friendliness of everyone I have been in contact with Cons Haven't found anything yet that I dislike Review Source Response from Motive October 11, 2021 Hi Shane, thank you for your feedback. We are glad that you like using our services. Safe rides! DR David R. owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "happy with product" January 20, 2022 5.0 professional Pros easy to set up user friendly good price for the product Cons nothing it works great does the job fine Reason for choosing Motive easy to use Review Source Response from Motive January 24, 2022 Hi David, thanks for the positive feedback and rating. We really appreciate it. If there is anything we can do for you, just let us know at support@keeptruckin.com or reach us out on our 24/7 Support Helpline (855) 434-3564. Have a wonderful day! KM Kenyetta M. Owner/ opera Transportation/Trucking/Railroad Used the software for: 2+ years ### "Excellent " January 26, 2022 5.0 So far so good Pros The most accurate and effective service Cons Not sure yet , just started using this service Reason for choosing Motive I hear you are the best Review Source Response from Motive February 2, 2022 Hi Kenyetta, thank you for the review! We are pleased to hear you like using our services. RP Randy P. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great" October 4, 2021 5.0 Pros Easy to use and very good agent nice and they help drivers Cons They all the time answer the call no matter what time we call them Review Source Response from Motive October 6, 2021 Hi Randy, thank you for taking the time to give your positive feedback. We would appreciate it if you can spread the word. Keep on trucking! BC Brian C. CEO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Very efficient piece if equipment" April 3, 2021 5.0 Fast and convenient in all aspects. Pros I love that it records all of my mileage in the different states making the filling out of the quarterly IFTA reports quick ,and able to send in a copy to the pro rate office f ok r verifacation. Cons Have not found any issues with my equipment very easy to use. Reason for choosing Motive State troopers said it was the most accurate ,and majority of the drivers use it. Review Source Response from Motive April 7, 2021 Hi Brian, Thank you for the wonderful review. We're glad that you find our app useful. Please help spread the word. Thanks! AS Ahmad S. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Motive for trucking " May 3, 2022 4.0 It's good to have, helpful takes time to understand all the functions. Pros I like the ease when it comes to recording info and applying the info when it's time to file for IFTA Cons Confusing when I try to switch my duty status. Review Source Response from Motive May 11, 2022 Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you. DM Denise M. Administrator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Very good product " March 29, 2022 5.0 I haven’t had any issues Pros The software is great and very easy to use Cons The only con I have is that it doesn’t work well with the galaxy 22 Review Source Response from Motive April 16, 2022 Thank you for your feedback. We are glad to hear that you are satisfied with KeepTruckin services.if you have any queries or concerns please feel free to send us an email at support@keeptruckin.com or reach us out on our 24/7 Support Helpline (855) 434-3564. GR Gabriel R. Owner/operator Transportation/Trucking/Railroad Used the software for: 6-12 months ### "ELD log" December 18, 2021 5.0 New user Pros Easy to use. Easy to read sceen. Easy to read Cons Have to update. Frequent restarts. Lost times Review Source Response from Motive December 21, 2021 Thanks for the constructive feedback, Gabriel. This information helps us determine what improvements we need to make. Thanks again for taking the time to reach out. AH Angela H. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Billing issues go unresolved " April 16, 2021 3.0 Ok until the billing issue Pros Ease and user friendly of software and display of activities Cons They can’t seem to figure out billing issues. Double billed and they say they can’t see on their side! Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing Motive I’ve left KeepTruckin for Verizon Connect Review Source Response from Motive April 20, 2021 Hi Angela, we're so sorry to hear that you did not have a great experience with our billing services! We are interested in learning more about the difficulties that you are experiencing. Can you please email your comments to support@keeptruckin.com or call our 24/7 support line at 855-434-3564. GS Glen S. Owner operator Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Staying compliant " September 22, 2021 5.0 Pros Logging maintenance tracking fairly easy to use. Cons Some features are hard to figure out still can not get fuel tracker to work for ifta. Reason for choosing Motive Reviews Review Source Response from Motive September 24, 2021 Hi Glen, thank you for your review. We would like to get more details about the issue that you are facing with IFTA reporting so that we can help you resolve them. Please send us an email at support@keeptruckin.com and we'll be happy to assist you. II Ismail I. C/O and driver Transportation/Trucking/Railroad Used the software for: 6-12 months ### "President " October 5, 2021 5.0 I am happy with the service KeepTruckin Pros It doesn’t malfunctioning like other Electronics devices Cons All I know it works my needs for the work Reason for choosing Motive The reasons I choose for it is that before I started my own company I used to work with other company who used to KeepTruckin and other devices so I knew which one I chose after activiting my own company that is why I chose KeepTruckin. Review Source Response from Motive October 7, 2021 Thanks for the positive feedback and rating, Ismail. We really appreciate it. PS Paul S. Organizer Transportation/Trucking/Railroad Used the software for: 2+ years ### "Teamsters Local 120" January 28, 2022 5.0 Good. I love the fact that everything is tracked electronically and every move is accounted for. Pros ELD logs made easy. I love to use my electronic login device. Cons Adding new drivers what is a little bit difficult at first but as time went on Reason for choosing Motive Ease of use Review Source Response from Motive February 1, 2022 Thank you so much for your review! We really appreciate the feedback and hope you'll spread the word. KM Karl M. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Westfir " October 2, 2022 5.0 Pros Easy to use. Easy to read and understand. Customer support is great. Cons Hard to make changes. Sometimes crashes freezes up. Review Source Response from Motive October 6, 2022 Thank you for your valuable feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you. jR john R. owner/member Logistics and Supply Chain Used the software for: 1-2 years ### "trucking at ease" October 18, 2021 5.0 great I wouldn't switch to another app this one is so good why switch. don't think I need anything else. Pros easy to use while driving. helps me stay focused on whats important Cons no problems so far. I would recommend this app to anyone just like it was recommended to me Review Source Response from Motive October 30, 2021 Hi John, thank you for your positive feedback and rating. We really appreciate it. BO Bryce O. Manager Oil & Energy Used the software for: 6-12 months ### "Terrible support" March 23, 2019 1.0 Contact Support with numerous different issues from missing mileages on drivers logs. Odometer readings are incorrect. Trucks not connecting to ELDs. IFTA reporting missing random days on different trucks. Support wants us to keep taking trucks into dealerships to reset ECM. Still no fix to problem. But each time we do this we get charged $150 from mechanic shop. Support does not understand trucking industry Pros Ease of use of the ELD for the drivers and admin. Cons Not accurate. Odometer not correct. Mileage not correct. IFTA not correct. Missing drivers days of mileage in IFTA reports. Review Source Response from Motive April 3, 2019 Hi Bryce, We apologize that you experienced this issue.We are looking into it and we will be getting back to you really soon. Till then your patience is highly appreciated. Regards, KeepTruckin Inc JM Jerry M. safety manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Review" November 8, 2021 5.0 I like that GPS is more accurate and is showing actual position. Also system is quick Pros Quick user support, easy driver and vehicle set up, easy operating the system Cons Log book should not show very short move under 5 m/h Switched from [Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/) Omnitracs was slow and lots of problems with updates. Also GPS nor accurate Review Source Response from Motive November 14, 2021 Thanks for the positive feedback and rating, Jerry. We really appreciate it. VW Vickey W. Safety Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great tracking software" March 19, 2021 5.0 Very satisfied with the services. Pros Ability to coach drivers to be better and safer on the road as well as ability to cut costs by watching idle time and fuel purchases. Cons when we first went live with the software, we received a bad bunch of devices; however they rectified the situation as quickly as they could Switched from [Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/) Poor customer service and could not get the data anlysis we were looking for. Review Source Response from Motive March 24, 2021 Thanks for the positive feedback and rating, Vickey. We really appreciate it. KC Katherine C. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Efficiency " August 26, 2021 5.0 Pros The GPS tracking of my vehicle and drivers. Cons When it get disconnected from the internet. Review Source Response from Motive August 27, 2021 Thanks for the positive feedback and rating, Katherine. We really appreciate it. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.