Who Uses This Software?

Rental businesses around the world that want to give their customers an amazing experience, online and in-store.


Average Ratings

24 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
    See pricing details
  • Pricing Details
    Annual subscription: $250/year/user
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Booqable
  • booqable.com
  • Founded 2014
  • Netherlands

About Booqable

Booqable gives rental companies everything they need to plan rentals, receive online bookings, and see what's rented out by when. With Booqable, you get rental software that adapts to your workflow, so you and your team can do more with less effort and focus on growing your business. Whether you want to improve your planning process, keep track of inventory, rent out products via your website, accept payments, send out invoices, and more, Booqable has you covered.


Booqable Features

  • Contract Management
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Multi-Location
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Reservations Management
  • Scheduling
  • Short / Long Term Rental
  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking

Booqable Reviews Recently Reviewed!


Simple, powerful rental software with fantastic customer service.

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a small AV events company that needed a streamlined rental tracking solution. I looked around and did several free trials and Booqable came out on top. The platform is very easy to use, and being cloud-based means we can use it in various locations with ease (we're based on the Gold Coast so we often like to take laptops to the beach to work!)

For us, a huge pro is how easily you can take payments within Booqable. Several other services we trialled required integration with 3rd party accounting software to do this. While most users will probably still use accounting packages come tax time, all the actual payments we take can be processed within Booqable, which for us was a big time saver.

As others have mentioned, the customer service is always speedy and helpful. team is always on hand to guide in the use of the software, or to suggest better workflows. They even wrote a piece of code for me to enable me to perform a simple function I required but which wasn't yet part of the platform.

I'd certainly recommend Booqable to any small to mid-sized rental operations.

Cons: There are features I'd love to have, but of course no software caters to everyone's needs, and Booqable is very reasonably priced. So the following aren't really cons, but just our dream additions to an already fantastic platform.

At present there is no packages feature to bundle products together, but this is in the late stages of development so will hopefully be released soon.

I'd also love to see some way of managing labour within the system (such as deliveries or, for us, event technicians) that is reflected in the calendar.

Lastly a companion smartphone app would be amazing (Booqable is designed to work on desktops or tablets). You can certainly login on a smartphone but the site isn't really optimised for that screen size. Again, I believe that such an app may be released as part of a future update.

Brilliant rental software paired with unprecedented support (it's like magic).

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Booqable's rental software is intuitive, powerful and very fast. Being a browser based system running on the AWS cloud makes it secure and work smoothly, no matter from where we are using it.

Planning a rental, printing a rental agreement in front of a client or creating an invoice is just a matter of a few clicks. The modern UI of the program makes it really easy to understand and use. Our associates had a grip on the system in a matter of hours.

Barcode scanning to select a client and to start and stop rental items is a must for us, and Booqable supports it very well.

Our company manages over 1700 unique rental products within Booqable, and we have not had a single outage until now. The calendar function also offers a very easy method to check when products are available or rented out and by whom. This is also the only system we found with good online booking integration. Most of our clients use our website to choose the products online, so this feature is essential.

The Booqable support team around Arjen and Herman truly are masters of customer support. When ever we had a comment, question or needed help we received an answer in a matter of seconds. It's just great when you have a dedicated support agent with absolute knowledge, that knows your business and your story.

I would recommend this Service to anyone wanting a simple but powerful rental tracking solution.

Cons: Specific to our unique business segment, we are still missing a few extra features. These include reports, warehousing locations and package building. We are confident that these features will follow as part of the ongoing development of the system and the Booqable team have assured us that they will be available shortly.

Overall: Faster processing of rental orders and good integration with our website

Vendor Response

by Booqable on July 20, 2017

Thank you so much for the kind words, Jonathan, and for mentioning our support team. It means a lot to us! We promise to continue to make Booqable the best Rental Software out there!

Capterra-loader

Just the equipment management software I've been dreaming of

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Number 1 - Customer support. I've never dealt with a company who works with you on such a personal level and takes care of basically anything you ask for. These guys are true professionals.

After that, its all still so great. The fact that I can manage my inventory, while also populating my website and show what equipment is available to rent saves me an insane amount of time. On top of that, it's integrated with quoting and invoicing. You work out of one database and are able to use it over multiple uses.

It honestly couldn't be easier or time saving.

Cons: There aren't many issues that I have with this software. One of things I brought up was to have the calendar subscription for iCal or Google Calendar show not only the Reserved items, but also what items are Concepts. The built in calendar works great when you're on a computer. But when I need to use my mobile, I generally look to my Google Calendar to get a quick glance of whats going on.

Going on all of that, a stand alone app would be great as well.

These aren't really cons, just things that would improve the experience.

Overall: Time savings and management. Simple as that.

Vendor Response

by Booqable on November 03, 2017

Thanks for the compliments Justin, both on our rental software and our team, that means a lot to us :-) Regarding the calendar; we just released an update that should make it a lot easier to see the status of your orders on the go. Hope that helps! Cheers!

Capterra-loader

Feels like it was made for me

Jun 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Booqable was straightforward to set up and flexible enough to cover most of our needs - the trial period was generous enough for me to learn my way around the interface and get most of my inventory entered, so I effectively didn't even pay for Booqable until after I started making money with it. Plus, it's very affordable compared to other inventory management products, and those don't even have the online booking capabilities. Booqable is easy to use and improving all the time as the team adds new features.

My personal favorites are the reusable pricing structures that make it easy for me to implement the structure I've been using offline for 20 years, and the flexibility of integrating Booqable with my existing website to make it show up the way I want my customers to see it.

Booqable has also been very reliable. The only time I saw any system downtime, it was very short-lived and Booqable provided status updates so I knew what the problem was and that they were working on it. Love the transparency.

Cons: Booqable doesn't handle everything I need it to yet, there's still a couple features missing to handle some of my oddball, fringe rental items. That being said, the team at Booqable is very easy to communicate with and have tipped me off that the last couple features I need are being worked on right now, so hopefully soon I can update this review to reflect that.

Overall: Rental inventory management, tracking and online rental portal administration

Overall a very good and intuitive rental program at an affordable price with great support.

Jul 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very inuitive and easy to use. It has almost all the features you need to address your needs when it comes to equiment rental.

The UI is clean and the program gets updated regulary.

Booqable is the perfect tool for our rental operations. Although a stand alone application would be nice, we don't really miss it. The webbased version allows us to service customers, even when on the road.

It's the best buy on the market if you are renting stuff.

Cons: Nothing that prevents us from working with Booqable, but there are some nice-to-haves that we would appreciate, such as the possibility to pull a list with all products that will leave on a certain day, so you can prepare all the goods in advance, without having to print each and every picking list individually.

Capterra-loader

Great Product, Excited for Future Updates

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This program is easy to set-up. I'm guessing that training my staff will be very simple also. The ability to have different pricing structure is great, tags make it simple to search for products, and customer tags will allow us to assign discounts and track when those discounts expire. Overall this product fits nearly all of our needs.

The service from the Booqable team has been amazing. The team is open to hearing our needs, and made it clear that they have additional features in the works!

The price of Booqable is great. It does a lot, but doesn't cost a lot.

Cons: Things that could be improved:
Additional payment gateways. We prefer Authorize.net... when working at an institution, it's a pain to get additional payment gateways approved.

Adding packages. Many rental places use packages to provide deals... this feature will hopefully be coming soon.

A way for customers to self identify they type of customer they are would be nice. We provide pricing based on a customers classification. We are working to educate our customers of the pricing... this has to be done on our rental home screen.

One more improvement would be a store with some customization. I plan to host our rentals on a separate page, however, it would be nice to direct them to the Booqable store instead.

Overall: This product helped us create a customer friendly, web based rental platform.

Fits the needs of my camera rental company better than anything out there, with support to match.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It took a long time to find rental management software and when we found Booqable it wasn't perfect, but the staff was very communicative and listened to our needs. They would very quickly send out new builds with features that we requested, and continued to improve day to day. It wasn't long before everything we needed was there, along with a lot of other features that we didn't even know we needed, and that improved our business. These days, you often see apps come and go, and support emails go unanswered, but with Booqable I feel that they are there to help and improve constantly. So what do I like most about the software? It does everything I need it to, but most importantly, the people behind it are A+.

Essential for our cinema equipment rental departement

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very nice interface, simple and yet feature packed. The costumer service is outstanding and also the implementation on some quite big features has been looked upon in a very short amount of time. For our rental departement this has been a huge time saver as well as organizer. Great value and highly recommended!

Cons: Could have some more features when it comes to invoices, for instance integration with Fortnox/Billogram but that's just a small thing in the big picture.

Overall: Time savings, better overview of inventory as well as book keeping.

Capterra-loader

Booqable is a great way to manage the rental of your products. Planning, invoicing, communication.

Jul 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Easy and fast planning of rentals
- Possibility to quote, invoice and remind
- integration with website to let clients self book

Cons: -Would be nice to be able to customize the online shop further
-Lay-out/design of pdf's (invoices/ quotes) could be better.

Overall: It made it possible for me to manage my product rental practice in a fraction of the time in comparison to using excel type time and finances management. I can react fast and accurate to clients asking for quotes, availability and costs.

Useful tool for managing inventory stock

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We use this for our hire stock and it provides a clear view on what stock is available at any given date range.

Cons: We find the software easy to use but would like to be able to use the wider functionality relating to the legal side. We'd prefer to be able to send our clients contracts for them to sign through the tool.

Overall: It's provided us with the ability to managed our inventory levels over a hundreds of SKUs, required for hundreds of bookings throughout the year.

Booqable has transformed how we track our rental inventory.

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is cloud based, so we can access it from anywhere, and is an accurate way for us to book our inventory in and out. Their customer service is great and very responsive.

Cons: There are some usability aspects we are working with Booqable to get implemented, like packages. Also, we need it to do more reporting.

Overall: accurate inventory tracking of everything going in and out.

Great services

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, its affordable and well though. I like the GUI of the backend [not the front end result front page shopping card], I'm a great fan because this software in the cloud is opening great opportunities for both the developers/founder of booqable and the users.

Cons: No IDEAL payment gateway, the design is to simple, we should be able to just integrated [extra fee] a premade theme page for the shop. Right now they are no design available and I think that will offer a new dimension.

Overall: Make money

It's a great program that makes running our business easier!

Jul 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to customize the program directly to our business is great and the customer service is awesome!

Cons: I wish we could click on an item on an order and go directly to the product page instead of having to go to the products page and search for the item.

Our company absolutely ADORES Booqable, it is by far the EASIEST program to use! Definitely worth it

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love the customer database option, it really helps when repeating customers come into our store! Overall: We have the benefit of being able to see if a person has come into our business before, due to the extremely reliable customer database. It really really helps with returning customers.

Great SERVICE!

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This system is such an overhaul for our college. It combines a process that was complicated and made into something user-friendly, and enjoyable! My favorite feature is the rental period selection. It makes the customer much more aware of their own time-tables, and makes for less error!

Cons: The only thing I don't like is the pricing per user, but it's not that big of a deal!

Overall: Everyone in the support has been more than willing to answer all of my questions, and I had many!

Absolutely great software altogether. We are using it for renting electronic devices to customers.

Jul 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Editability and flexibility to different things. We can manage different rentable device types with custom properties. Assigning devices to customers is easy. Booqable was also easy to learn. Great customer service.

Cons: Small bugs here and there but they seem to be active fixing them and take them seriously.
Calendar view mode could be a

Overall: Makes our companies daily life more convinient and run more smoothly.

In a few days i set up my business, is a really esy to use tool.

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to set up and easy to use, i ran my rental business in a few days and i am not a technical expert.

Cons: More features by country needs (taxes by example), spanish version, i recommend to have more space for own inventory.

I use this product to track my camera rental inventory.

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Absolutely the customer service - they are very fast to respond to the chat request, and they're super friendly. They also follow-up to make sure that any questions or issues are resolved.

Cons: It doesn't have easy-to-use interfaces or plugins with my point of sale or website systems. It's also difficult to set a pricing scheme that matches what I'm doing in my store, such as having a weekend rate that is equal to 1.5 times the daily rental rate.

One of the best tools for renting your products

Aug 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface for Booqable is very intuitive, and didn't take very long to get my products added and ready for rent on my website.

Cons: Like anything, there is room for improvement - I'd love to be able to associate products in a way that allows me to restrict renting a product without also renting a "parent product" to go with it.

Overall: Customer support has been very responsive whenever I've had questions, and have provided workarounds for issues I've had.

Capterra-loader

Our staff loves Booqable

Jul 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Booqable is user-friendly, was easy to implement with our website and has allowed us to grow our rental business exponentially all while simplifying the day-to-day workflow processes.

Cons: The checkout process needs to collect 50% of total without taxes. We have had an issue getting it to work.

Overall: Management oversight has increased in daily activities which allows us to constantly review and adjust stock & processes to better serve our customers.

Simple, User friendly and amazing support

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All in one solution that is easy to use and manage. Also integrates well with other software. We really like the design and interface and how user friendly the program is.

Cons: The developers have been really good with helping us with any issues or changes that we have needed. So far I would say there are no cons to report.

Vendor Response

by Booqable on June 08, 2018

Thanks for the kind words, Morgan! We're delighted to hear you're putting Booqable to good use. As always, don't hesitate to drop us a line if you need anything.

Very good stock software

Jun 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the way that I can work, everything is easy to solve and you can add lots of products. I really use it for my job

Cons: Some small things. For example, I would want to change the order´s name and I can´t. I think that it would be quite easy to solve

Great Software, Excellent Support

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to setup and use for the most part. Have been running an audio gear rental store using Booqable for a couple of months now. Works like a charm. The Booqable team is quick to respond to queries and is very open to feedback as well.

Cons: There's nothing to not like. It does lack some features like bundles or packages, but I'm sure that will come eventually. In the meantime, there's no doubt that the Booqable team thought of, and implemented a lot of useful features.

Easy and powerful software

Jan 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great software and great people @ the booqable office. They really listen to mij rental situation.
Also very affordable for the smaller rental businesses.

Vendor Response

by Booqable on January 23, 2015

Thanks! We love to have you onboard.