---
title: "Booqable Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Booqable the right Rental solution for you? Explore 1193 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/138689/Booqable/reviews/"
page_type: "reviews"
language: "en"
---

Booqable

4.8 (1193)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Booqable

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

YP

Yash P

Owner, CEOEntertainment, Self-employedUsed the software for: 1-2 years.

“The inventory management system helps us keep track of our rental items, availability, and bookings in real time, which has significantly reduced scheduling errors.“

July 20, 2026

Zv

Zico v

Business innovator and SalesEntertainment, 11 - 50 employeesUsed the software for: 1-2 years.

“One downside is that some advanced features and customizations are limited, which can be restrictive for businesses with very specific or complex workflows.“

March 25, 2026

ZS

Zachary S

OwnerConstruction, Self-employedUsed the software for: 6-12 months.

“The ability to integrate online bookings into our website has also been a big benefit, allowing customers to check availability and submit rental requests anytime.“

March 15, 2026

JH

James H

Senior Project ManagerEvents Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Lots of add ons and additional costs for add on items i would have thought should be part of the software as standard... for example extra cost for the online shop, extra cost for delivery module... seems every feature has an additional cost and prices soon add up. “

February 14, 2026

YK

Yehuda K

PresidentEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“I use it for my AV equipment rental business, and it has helped me a lot with organizing rental items, managing reservations, and keeping track of equipment availability.“

May 18, 2026

JW

Jakub W

OwnerEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“I was a bit disappointed with the idea of ​​receiving the full version of the software for a trial period, only to discover that most of the features weren't available in the basic package, but in the higher-end one.“

May 29, 2026

SM

Stuart M

OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“The features of the product are great and integrated with my Wordpress website through shortcode making the look and feel of my branding easy to maintain.“

June 4, 2026

JY

Joshua Y

OwnerSporting Goods, Self-employedUsed the software for: Less than 6 months.

“That with the basic subscription that I cant use the 24hr buffer for my rental products.“

April 10, 2026

## Showing most helpful reviews

Showing 1-25 of 1193 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jacqueline S.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Excellent software that keeps getting better with every update!"

August 1, 2026

5.0

Booqable has been an essential tool for running and scaling our rental business. It handles online reservations, inventory tracking, and payments seamlessly in one place. Knowing that the team behind Booqable is actively building and improving the software gives us full confidence that it will continue supporting our growth.

Pros

What I love most about Booqable is their commitment to continuous improvement. They are constantly iterating, rolling out new features, and refining the platform based on real feedback. For our beach equipment rental business, the online booking flow is seamless, inventory tracking is accurate, and payment processing is smooth. It makes managing inventory and scheduling deliveries hassle-free.

Cons

As with any rapidly evolving software, occasionally new feature rollouts or UI updates require a short adjustment period to tweak our workflow, but customer support is responsive whenever questions come up.

Alternatives considered

[Quipli](https://www.capterra.com/p/232916/Quipli-Rental-Software/)[Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)

Reason for choosing Booqable

Booqable offered a much cleaner e-commerce integration for modern online bookings, a more intuitive user interface, and accessible pricing without the high enterprise fees or complexity of systems like Point of Rental and Quipli, all while continuously shipping new feature updates.

Review Source

YP

Yash P.  
Owner, CEO  
Entertainment  
Used the software for: 1-2 years

### "A Must-Have Platform for Growing Event Rental Businesses"

July 20, 2026

5.0

Pros

As the owner of Event Ease Party Rentals, Booqable has been a game changer for our business. The platform is easy to use, professional, and designed specifically for rental companies. The inventory management system helps us keep track of our rental items, availability, and bookings in real time, which has significantly reduced scheduling errors. The online webshop makes it easy for customers to browse products, request quotes, and make payments, giving our business a much more professional appearance. We also appreciate the ability to create custom email templates, contracts, invoices, and payment reminders, which has streamlined our booking process and improved customer communication. Customer support has been excellent whenever we've had questions or needed assistance. Booqable continues to release new features and improvements that help rental businesses operate more efficiently. Overall, the platform provides great value for the money and has helped us save time while growing our business.

Cons

While Booqable is an excellent rental management platform, there are a few areas that could be improved. We would love to see more customization options for automated emails and customer-facing documents. Additional reporting and analytics features would also help track revenue trends, item performance, and customer behavior. There are occasional limitations with integrations and workflow automation that require manual workarounds. However, the Booqable team is consistently improving the platform and actively listens to customer feedback. These are relatively minor concerns compared to the overall value and functionality the system provides.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)[Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)[Goodshuffle Pro](https://www.capterra.com/p/167364/Goodshuffle-Pro/)[InflatableOffice](https://www.capterra.com/p/135628/InflatableOffice/)

Reason for choosing Booqable

It was a bit cheaper than other products.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Since Inflatemate is still a growing business with a lot of missing features.

Review Source

PH

Paul H.  
Owner  
Construction  
Used the software for: 6-12 months

### "NO SUPPORT outside of their time zone."

July 7, 2025

1.0

Beyond disappointed as it's affecting my bottom line. They want to be an international company, but only in their time zone.

Pros

When it works... to often when experiencing an issue or need help with a how-to issue, support is nowhere to be found.

Cons

NO SUPPORT! I have an equipment rental business and have been down all day with a "You are already signed in " error. I'm not signed in anywhere else and there is no way to end all sessions if one got hung. Unacceptable! I have customers who want to book, and now I'm having to do everything manually. I've tried writing customer support but have gotten 0 responses. They have no support number to call or anything... so I'm screwed. They're based in the Netherlands, so either they are too busy getting high or sleeping. If you run an international company, you MUST provide 24-hour support. I dislike writing negative reviews and can understand technical issues, but you must at least support the time zones in which you're trying to do business. Looking for alternatives... I'm done Booqable.

Review Source

LR

Libby R.  
Owner  
Sporting Goods  
Used the software for: 6-12 months

### "A Platform That Actually Listens — Rare and Worth Every (Affordable!) Penny"

June 21, 2026

5.0

I have submitted dozens of suggestions for improvements, and the Booqable team always takes them into consideration and has integrated many of them. This software is constantly improving — when I was on the fence about leaving for another rental app heading into my second season, I came back specifically because of their enhancements and new features. As a solo operator running a mobile lake gear rental business in Montana, Booqable makes my one-woman operation look like a full team. As long as they keep listening to the clients who are actively trying to scale, I will happily stay on. Highly recommend.

Pros

Booqable is an awesome rental software app that has really impressed me. The AI help is on point, and gets better and more intuitive every day. I'm able to build professional quotes, contracts, and invoices with my branding in minutes. The email template system with dynamic variables saves me hours every week. Booqable embeds seamlessly into my Shopify site for online booking (though I wish I would have built my site through Booqable from the beginning, but I'm too far down the SEO and google indexing rabbit hole now to switch it up, unfortunately). The mobile app is crucial for me and lets me manage orders from my delivery van between drop-offs. New tap-to-pay POS feature is a game changer for on-site transactions and speed. Since I'm only a summer-seasonal business, it's nice that I'm able to PAUSE my subscription so that I'm not paying out of pocket while there's no revenue coming in.

Cons

It took me a full season to get used to the inventory management, pricing methods, and finding workarounds for my unique rental business. But once I worked through the learning curve, my perspective changed completely and I'm much faster overall with back-end operations. I do wish there were more pricing methods since I offer hourly, daily, weekly, and monthly rentals across all of my products. I do not recommend the built-in delivery app for my particular business — it's clunky. Instead, add "delivery service" as an add-on product in your inventory and adjust pricing as needed based on distance. The document CSS customization for logo sizing on PDFs could be more intuitive, and a customer first name variable separate from full name would be a helpful addition to email templates. That said, I've submitted several feature requests along the way — including tap to pay (which they now have) and adding a tipping method at checkout or at the end of rental retrieval (I currently use a custom STRIPE tip request link in my email templates) — and the Booqable team has a strong track record of actually listening and implementing client suggestions, which is rare. It's only getting better with every update!

Alternatives considered

[Revver](https://www.capterra.com/p/123400/revver/)

Reason for choosing Booqable

I came back because Booqable listened to my concerns and helped make features available to my business. It also works seamlessly with my already built website through shopify.

Switched from

[Revver](https://www.capterra.com/p/123400/revver/)

It was way too much money just to get the site built, they were charging me $299/month when there was nothing built or functioning. Total waste of money.

Review Source

RS

Raygen S.  
Owner  
Machinery  
Used the software for: 6-12 months

### "Happy Camper"

August 2, 2026

5.0

Positive experience working with Booqable. Customer service is great. Integrated apps work well

Pros

Booqable has been a great addition to my Rental Company. My customers love being able to book online 24/7. This process frees me and my employees up to put our energy into more important tasks. Being able to book a customer support call has been very helpful. I primarily deal with \[sensitive content hidden\] as my customer service rep and it’s been very positive. I have come across this that Booqable can’t do yet but they always take my request into account and see if they can continue to improve my experience. All in all it’s been great.

Cons

Something’s are limiting but they’re continuing working on capabilities . Sometimes not being able to get ahold of customer service immediately can be frustrating. But with the Ai tool and the help section a lot can be done without the help of a rep.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)

Reason for choosing Booqable

It had everything I was looking for to run things remotely

Review Source

LP

Lené P.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Amazing Product"

July 24, 2026

5.0

Since I started using Booqable it has saved me a lot of time with managing my inventory and processing invoices and quotes in one place, it is truly value for money.

Pros

It is easy to see product movement across the different bookings just by pointing on a particular product. I have also had some custom adjustments that I needed to make for some of our products and FIN the AI assistant was on it and where it couldn't help the customer support agent would jump in and help find a workable solution. The fact that you can get your quote, invoices and packing slip from one place saves a lot of time

Cons

It would be awesome if we could get more features with the entry package like Importing/exporting inventory as this is an important feature that is beneficial to small business that cant justify upgrading to a higher tier package.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Needed a solution that would me manage my inventory better.

Review Source

RA

Ryan A.  
Owner - Inflatable Rentals  
Events Services  
Used the software for: Less than 6 months

### "100% Recommend Booqable!"

September 7, 2026

5.0

Great overall experience. Customer service is excellent, product is very user friendly and offers lots of ways to accommodate different business models.

Pros

The entire system is very user friendly and has worked great for my inflatable rental startup. I love the app to as I’m able to use it on the go with customers.

Cons

Some features like the app and other preferences aren’t offered with the base plan. That said, it has everything I need in the base plan and I love the product.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

For a good online booking system. GoDaddy wasn’t very good.

Review Source

Phil C.  
Owner  
Events Services  
Used the software for: 6-12 months

### "Fits how a faux floral rental business actually works"

August 9, 2026

5.0

It replaced a spreadsheet setup that was getting risky as bookings grew, and running the business day to day is far less stressful now. Loading in inventory and photos took me a weekend. After that it mostly stays out of the way, which is what I want from software. Nothing has ever broken in a way that affected a client's event, and that matters more than anything else in weddings. Easily worth what I pay for it.

Pros

Everything is built around dates, so it tracks when an item goes out and when it comes back. That's exactly how my arches and centerpieces move. I was running a spreadsheet next to a calendar before this and constantly second-guessing whether I could take a second wedding on the same weekend. Availability tracking is the part I'd hate to lose. Quantities update as orders come in, so I'm not double-booking the same centerpieces. Building packages out of individual pieces helps too, since most of my bookings are a bundle rather than one item. The client-facing side looks clean without much effort. People can browse, pick dates, and pay a deposit online, which killed a lot of the back and forth I used to do over email and Instagram. Support has been quick every time I've needed them.

Cons

Reporting is a bit thin. I can see revenue and bookings easily, but working out which pieces earn their keep means exporting the data and doing it myself. Matching the storefront to my branding isn't perfect, but not a deal breaker at all. Honestly, keeping things slightly generic is best, especially when it comes to responsive site design.

Review Source

Julie G.  
CEO  
Sports  
Used the software for: 1-2 years

### "Reviews of the Booqable bike rental store"

July 27, 2026

5.0

I have an electric bike and activity rental shop, I use the tool to manage the fleet, get rental contracts signed, record entries and exits, track the schedule, both in the shop and online on the customer side.

Pros

What I like best is the fluidity and ease of use of the tool from a computer, tablet, or directly from my phone; the available options; and the responsive support.

Cons

What I like least, for my purposes, is that I don't really have any negative points to highlight. It really suits my work well.

Review Source

Marcel S.  
Owner  
Retail  
Used the software for: 1-2 years

### "Amazing rental software"

August 21, 2026

5.0

Great experience. Thanks to Booqable it was very easy for me to start my business. I can recommend!!

Pros

Amazingly easy to start your rental shop with a lot of options to make your shop just the way you like.

Cons

A little limited in options if you want to special features for your customers. Some things are just not possible yet.

Review Source

Barjinder S.  
Digital Designer  
Events Services  
Used the software for: 1-2 years

### "Great product! easy to use with minimal training needed."

March 18, 2026

5.0

Overall, our team enjoys using booqable and we are going to keep using it. They keep proposing and adding new features so I know they won't be outdated.

Pros

Booqable is very easy to use and I can see they put lot of attention to User experience. It's not just about the features, but the fact that those features are easy to use and work well within the expected workflow. We loved the documents (quotes, invoices and packing slip) as they fit in our internal workflows. Integrating or rather creating website from booqable has been a great help as we can maintain inventory in one place and the in-built designer and tools have worked well for us to get better rankings in Google

Cons

I consider myself early user of booqable so can't complain but I noticed the pricing plans have changed now and for new accounts, it more expensive the get same features. I would also have liked a basic feature to import data without having to pay extra

Alternatives considered

[Rentman](https://www.capterra.com/p/144616/Rentman/)[Goodshuffle Pro](https://www.capterra.com/p/167364/Goodshuffle-Pro/)

Reason for choosing Booqable

My main reason was initial pricing and what was being offered (website builder) and ease of use compare to other products.

Review Source

Nicole F.  
Rental Manager  
Entertainment  
Used the software for: Less than 6 months

### "Manage Rental Equipment in One Simple Space"

March 11, 2026

5.0

This has been a great upgrade to my party rental equipment business. Everything is managed in one place. I can send emails to customers using the templates, and some are automatically generated to save me time. Customers prefer to browse and book online anywhere, any time. The deliveries app helps me control where we deliver to and automatically calculates the distance fees. I also look forward to streamlining financial reports thanks to this system. It has been well worth the value.

Pros

This system has saved me so much time and made my business run more smoothly. A small cost for big impact. My customers love the ability to book online 24/7. I love that Booqable automatically updates inventory and availability so I spend less time communicating back and forth to secure bookings.

Cons

The trial allowed me to set up some features that are not avaliable under the basic plan. The custom fields are great to have for checkout details, but I have to upgrade to add more. Some of the email templates are difficult to edit; knowing some basic coding may be helpful with this issue. I plan to reach out to customer service for assistance.

Alternatives considered

[InflatableOffice](https://www.capterra.com/p/135628/InflatableOffice/)

Reason for choosing Booqable

Booqable was a better vslue for my small business. We have more than 10 items which would put us in a higher price bracket for IO, but our revenue would not support the cost of their higher level packages. Booqable has more of an a la carte set up, I can add on features if needed but didn’t have to pay the higher premium to try out the basics.

Review Source

CF

Chris F.  
Co-Founder  
Construction  
Used the software for: 6-12 months

### "Clean, Professional Rental Software"

February 27, 2026

4.0

Overall, Booqable has been a strong foundation for launching and operating a trailer rental business. It simplifies bookings, keeps inventory organized, and creates a professional experience for customers.

Pros

Booqable makes running an equipment rental business feel legitimate from day one. The booking calendar is clean, the online checkout experience is professional, and inventory tracking is straightforward. It integrates well into a website and allows customers to self-book without constant back-and-forth messaging. The ability to manage availability by day, week, or month is extremely useful for trailer rentals. Automated contracts and payment collection reduce friction and administrative work. It feels built specifically for rental businesses, not adapted from generic e-commerce software.

Cons

There is a learning curve when first setting up inventory, pricing structures, and rental periods. Some customization options (especially around workflows and deposit handling) could be more flexible. Reporting features could also go deeper for operators who want more financial breakdowns without exporting data.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Booqable

Booqable felt easier to deploy and was better suited for trailer and equipment rentals. The interface was cleaner, online booking was more intuitive, and it integrated smoothly with our website setup.

Review Source

BW

Ben W.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Streamline booking system that offers a clean and easy booking process for our customers "

February 21, 2026

5.0

Overall we have been really happy with Booqable, and love how well it integrates with our website. It offers a very clean and easy booking process for our customers. We appreciate that Booqable is constantly updating and adding new features, that make it easier for us and our customers.

Pros

Booqable is streamline to use, and makes it so easy to manage bookings. It offers excellent support and usually very prompt to respond. It seems they are constantly adding new features aswell, which improves the overall experience for both us and the customer.

Cons

There are a couple of features we would like access to that are only available in the next plan up, but as a small business it's a bit out of reach for us.

Switched from

[RentSyst](https://www.capterra.com/p/192757/RentSyst/)

Because rentsyst did not offer a live availability calendar - which is crucial when people want a vehicle and need to see when it is or isnt available. This had to be updated manually every time.

Review Source

VL

Vanessa L.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Booqable is so easy to navigate! "

January 4, 2026

5.0

Overall, I am extremely satisfied with booqable. I have been using this platform for about a year and a half now. Anytime I have a question or concern, someone is always quick to answer me back. Love how professional it makes my business seem to the consumer. And overall easy to navigate.

Pros

Booqable is easy for my customers to navigate, I tell them “it’s literally like shopping on Amazon”. I love that I don’t have to take record of anything myself. Booqable tracks everything for me. Another feature I absolutely love is that I’m able to take payment from the mobile app. I spend 90% of my time on my phone rather than computer so it makes it very easy and flexible while I’m on the field. Lastly, I appreciate how they are always trying to find ways to improve and keeping us updated by emailing everyone there is a change.

Cons

Booqable was a little confusing and intimidating at first. I did one on one sessions with I believe his name was Rafael, and he was able to show me step by step on where everything was.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

I wanted a platform that tracked all my sales and customers were able to book on their own.

Review Source

SW

Simon W.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Reliable and easy-to-use rental management software"

March 13, 2026

5.0

Overall, our experience with Booqable has been very positive. It has helped us organize and automate many parts of our rental workflow, from managing availability and bookings to handling orders and customer information. The system is reliable, easy to use, and well suited for small rental businesses. It has significantly reduced manual work and helped us run our operations more efficiently.

Pros

What we like most about Booqable is how easy it is to manage rentals and availability in one place. The system makes it simple to track inventory, avoid double bookings, and handle orders efficiently. The interface is intuitive, so new team members can learn it quickly, and the booking workflow is very smooth. We also appreciate the flexibility to customize products, add-ons, and rental periods, which works well for our event rental business. Overall, it saves us a lot of administrative time and helps us keep our operations organized.

Cons

Some advanced features require a bit of initial setup and experimentation before everything works exactly the way you want it. Certain customizations and integrations could be a little more flexible. However, once the system is configured, it runs reliably and covers most of the needs for managing a rental business.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

All in one place. You don't need to constantly update everything. No technical hick-ups.

Review Source

MP

Marisabel P.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Booqable Simplified My Rental Business — Worth Every Penny!"

October 11, 2025

5.0

Booqable has been a game changer for my rental business. It keeps everything organized — from scheduling deliveries and pickups to managing payments and inventory — all in one place. It’s reliable, modern, and very user-friendly. I’ve been able to save hours of manual work every week and provide a better experience to my customers. It’s definitely the backbone of my rental operations.

Pros

Booqable makes managing rentals incredibly easy. I love how intuitive it is to track my inventory, update availability in real time, and manage orders from both my laptop and phone. The checkout process for my customers looks professional and smooth, and the integration with Stripe and my website works perfectly. Their customer support team is also outstanding — they always respond quickly and help resolve any question with patience and clarity.

Cons

There’s not much to dislike. I would love to see more customization options for the checkout design and the ability to automate more emails or texts directly within the system without needing third-party apps.

Alternatives considered

[Amelia](https://www.capterra.com/p/200413/Amelia/)

Reason for choosing Booqable

It had all the features I needed for my rental shop.

Review Source

AB

Amy B.  
Director  
Furniture  
Used the software for: 6-12 months

### "Absolute business game changer "

April 29, 2026

5.0

It has been incredible to watch my business grow so quickly and to see how much Booqable have improved.

Pros

It has been such a game changer for my business. It looks so professional on my website and works! The support is fantastic and they continue to improve their features all the time. Without the app I wouldn’t be able to run my business it’s my favourite and most used feature. They continue to improve bugs and had new features. It’s been super easy to implement. Inventory management and reports are great. It’s much cheaper than other options I looked into, it ticks so many boxes I am very happy with Booqable and I would recommend to others.

Cons

I would like better options to expand my business to multiple locations without needing to create multiple accounts.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Workpress rnb program. It was a nightmare to use and spent a year wasting my time trying to get it to work and it didn’t. Booqable changed everything for my business and now I’m successfully running my business.

Review Source

JG

Julie G.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Great Support, Easy Setup, and Flexible for Small Business Needs"

April 27, 2026

5.0

My overall experience with Booqable has been very positive. It strikes a great balance between simplicity and flexibility, which is important for a small business. The onboarding process felt easy, and having access to live support gave me confidence in getting everything set up correctly. It’s a reliable system that does what I need without a steep learning curve. For the value, it’s a strong option, especially if you want something that works right away and has support available when you need it.

Pros

Booqable is easy to use and flexible for how I run my business. Setup was straightforward, and the system keeps bookings organized without being complicated. What stood out most was the customer support. They offer both AI and live phone help, and I chose the live call. Being able to speak with someone and walk through my setup made a big difference. I was able to get everything configured exactly how I needed. That level of personalized support adds real value and made the whole process smooth.

Cons

The coupon code feature is only available in the mid-tier plan, which is a noticeable jump in cost for a small business. It would be helpful to see that option included in a lower tier.

Alternatives considered

[WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/)

Reason for choosing Booqable

The ability to pick the date to rent by a calendar viw.

Review Source

JR

Johanna R.  
CEO  
Events Services  
Used the software for: Less than 6 months

### "Excellent onboarding and easy to learn!"

April 9, 2026

4.0

Overall, it's been excellent. The onboarding has been amazing. I met with \[sensitive content hidden\] and she was so helpful and patient with all of my questions. She made sure I walked away feeling comfortable with the explanations she provided and followed up with more links after our meetings.

Pros

I appreciate the ease of use. There are multiple videos throughout the system that walked me through the process. These videos were very helpful and made the process very enjoyable.

Cons

I dislike the limitations is has on different services. For example, it all or nothing. What I mean by this is that I have to chose the same availability model for all of my products but it does not apply in the real world as it relates to my business. I've had to find workarounds to address my need.

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Goodshuffle Pro](https://www.capterra.com/p/167364/Goodshuffle-Pro/)

Reason for choosing Booqable

I've seen it used on other websites that I have been a customer for

Review Source

Joseph K.  
President  
Events Services  
Used the software for: Less than 6 months

### "A very efficient, easy-to-use tool / value for money"

May 8, 2026

5.0

Pros

It is a high-performance tool that is very easy to learn and use. It's a perfect fit for our business (audiovisual equipment rental) and very flexible for customization with our process.

Cons

A very responsive customer service (bug ands issues). Many fearures for the customisation and inventory management. If there are improvements to be made, you can request them and Booqable will create a ticket to implement them based on priorities/number of requests.

Alternatives considered

[Rentman](https://www.capterra.com/p/144616/Rentman/)

Reason for choosing Booqable

More easy to use, more natif, and less expensive.

Review Source

Frederick B.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "First Time User "

May 4, 2026

5.0

Overall, my experience with Booqable has been very positive. It has helped simplify and organize my rental business by keeping inventory, bookings, and customer information all in one place. The platform makes it easy to manage day-to-day operations and reduces a lot of the manual work that can become overwhelming. I especially value the ability to allow customers to book online, which adds convenience for them and efficiency for me. The system has made my business look more professional and has helped improve how I handle reservations and communication. While there are a few areas that could be improved, the benefits far outweigh the drawbacks. Booqable has been a reliable tool that supports the growth and management of my business, and I would recommend it to others in the rental industry.

Pros

Booqable is very user-friendly and makes managing rentals straightforward, even if you’re just getting started. I really like how easy it is to track inventory, bookings, and availability all in one place without things getting confusing. The website integration is a big plus—it allows customers to book directly online, which saves time and makes the business look more professional.

Cons

While Booqable is a strong platform overall, there are a few areas that could be improved. Some of the customization options, especially for website design and layout, feel a bit limited if you’re trying to create a highly unique look for your brand. There can also be a learning curve when setting up more advanced features like pricing structures or integrations.

Review Source

Kevin P.  
Owner  
Events Services  
Used the software for: 6-12 months

### "Booqable is a no brainer when you're in the rental business!"

April 3, 2026

5.0

Booqable is the platform I use for my rental business. The backend for inventory management is very user-friendly, and it’s also easy to communicate with your customers. I’m still just getting started with this business, but Booqable is helping me set things up well for the future. Plus, their support team is very helpful, so you’re in good hands with this platform.

Pros

Their customer service is great. I was missing a specific feature that was included in a different pricing plan. That was the only thing I needed. They were very helpful in resolving that. They really went the extra mile. I appreciate that. The platform is user-friendly, and their website builder is easy and intuitive to use.

Cons

I sometimes find their website builder lacks a bit of flexibility—for example, when it comes to adding custom HTML. I’d also like to see more options and features in the website builder’s sections, as that would encourage creativity. Overall, their backend is very user-friendly.

Review Source

EB

Elaine B.  
Costume Hire Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "Booqable - Easy to use"

November 14, 2025

5.0

Overall my experience with Booqable has been great. Every time I have contacted Booqable through the chat they have quickly answered my questions. I like that the chat is easy to use and that you don't have to jump through hoops to speak to someone technical.

Pros

Booqable is really easy to use, which I think is so important as everyone is so busy. We set Booqable up in a relatively short space of time, I was really surprised about that. If you are not sure about anything at all you can go on the chat with customer services. It's really easy and they quickly answer your questions and stay with you until you have resolved all your issues. It is so quick to add new inventory items, change orders, send payment requests. Sometimes we help our customers by setting an account up for them, which is a great feature, then we can quickly build their order together as they are deciding what they need. We do get regular updates on any new features or changes. I also like that you receive an email once an order has been paid for. We looked at a few products before we chose Booqable, ease of use and value for money made it a very easy decision.

Cons

We have been using Booqable for well over a year now and don't really have anything negative to say about it.

Review Source

CH

Christina H.  
Stylist  
Photography  
Used the software for: 6-12 months

### "Great Tool for Building a Rental Business with Excellent Support"

April 13, 2026

5.0

Overall, Booqable is a powerful and reliable solution for anyone looking to build and manage a rental business online. While the initial setup—particularly when dealing with many products—can be time-consuming, the platform quickly proves its value once everything is in place. Its ease of use, combined with strong functionality and excellent support, makes it a great long-term choice. I would definitely recommend it to others who want a professional and scalable rental setup.

Pros

Booqable has been the perfect tool to build my online rental business. It’s incredibly easy to use, even without a technical background, and everything just works smoothly. What really stands out is their customer support—fast, helpful, and genuinely invested in solving any issues.

Cons

Setting up a shop with a large number of products can take quite a bit of time, especially the uploading process. However, once you get familiar with the system, everything becomes much smoother and more efficient.

Review Source

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