# Page 7 | Booqable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Booqable the right Rental solution for you? Explore 1125 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/138689/Booqable/reviews

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Booqable

4.8 (1125)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Booqable

## Showing most helpful reviews

Showing 151-175 of 1125 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CR

Chris R.  
Business owner  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Outstanding customer service"

October 29, 2025

5.0

Very happy with the website it allows me to produce and extremely happy with their customer service, which I have contacted on multiple occasions.

Pros

I like the ease of use of their website builder, alongside the equipment tracking. Most of all I like their customer service.

Cons

I'm not a huge fan of having to add the website builder functionality as an optional extra, I think it should come as standard with all packages.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Booqable

Booqable specifically focused on equipment rental, which is what my business is. They do it best.

Review Source

JF

Jackson F.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Seamless Software"

January 9, 2026

4.0

Great overall software as a service. Could be a bit more customizable to unique needs of my business.

Pros

I love the seamless operation for customers and business, website store features, and customer support.

Cons

Some uniquely nice to have features were missing but I was given satisfiable answers from customer support.

Review Source

AB

Abel B.  
Owner Operator  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Genuine and Knowledgable Assistance"

October 10, 2025

5.0

I have had a good experience with Booqable. I believe everyone I have spoken with has been knowledgeable and genuinely wanted to help.

Pros

It's been easy to understand/set up for someone like me who is new to designing and creating a web platform for a business.

Cons

To make the reservations for the site that I created to work the way I needed. I found out I needed to purchase an add-on feature subscription.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Booqable

Booqable seemed more designed for a rental business type like mine

Review Source

SP

Shanine P.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Best Booking App vy far "

November 22, 2024

5.0

Booqable is the ultimate booking app that combines affordability with user-friendly features. After trying another app for two years, I returned to Booqable because it allows me to easily manage all my bookings and updates without any hassle. It's perfect for anyone looking for a straightforward solution to streamline their rental business.

Pros

I enjoy the ultimate peace of mind with your booking management solution, designed to eliminate the stress of double bookings. With your user-friendly online shop, I can effortlessly manage our bookings and ensure that every booking is honored without any hassle. Say goodbye to scheduling conflicts and hello to a smoother, more organized experience!

Cons

I am from South African! While we currently can't accept card payments, we've made it super easy for you to secure the bookings. We accept payment through alternative methods. But it would be nice if customers can make online payments

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

It became too expensive with all the plug-ins. Book that app increased their monthly subscriptions from $9 to $25. And the worst is $49 if we get 50 or more bookings per month

Review Source

EG

Erika G.  
Founder  
Retail  
Used the software for: Less than 6 months

### "New Start -Up's Review of Booqable"

March 20, 2025

5.0

Very good. I was able to build my site during the 14 day trial, which proves how easy it is to use Booqable.

Pros

I like how easy it is to set up the online store. There are plenty of video tutorials for each section of the setup process. For people who aren't IT wizards, this really helps a start up get on their feet quickly. The team at Booqable are easy to get in touch with and offer a lot of support. I also feel the monthly fee includes more benefits than other online store hosts.

Cons

I guess just a little more detail on how the refund works for a security deposit and the length of time available to refund - for instance if a booking is more than 7 days, ( for data privacy reasons etc.), however the tutorial about the set up is clear.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Shopify is only good for one time transactions- sales. It doesn't have a rental feature and you need to buy a ton of aps to make the site functional for rentals. You also have to pay to use stripe on top of the commission for Stripe. I have everything I need with Booqable to rent and sell items for my start-up. Plus there is real information and videos to watch - not just an AI ap response. Very happy.

Review Source

AA

Alexander A.  
Manager  
Sports  
Used the software for: 1-2 years

### "Value for money"

February 9, 2026

5.0

Pros

Covers all needs, easiness to teach employees, adjustments fast and easy, all rental features needed, value for money,

Cons

Spontaneous questions need to be answered faster, lack of best practice videos, no hotline to support

Review Source

HK

Henry K.  
Director  
Automotive  
Used the software for: Less than 6 months

### "Excellent booking system for our trailer hire business"

February 19, 2026

5.0

Overall I have been very pleased with booqable, it is a system that works perfectly for our trailer hire business, easy to use, efficient, and sensibly priced.

Pros

Easy to set up, easy to use, and has all the features we need for our trailer hire business, it makes booking out trailers quick, easy and accurate, more efficient and makes it impossible to double book!

Cons

The calendar could be better laid out to make it easier to read, and on the dashboard it would be useful if it showed what the customer is hiring at a glance, rather than just the customer name.

Review Source

WB

Wayne B.  
Founder, CEO  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Booqable offers competitive pricing and great customer service"

August 12, 2025

5.0

I get prompt customer service when I have questions. Regular updates to the app have improved functionality, such as more granular open hours options.

Pros

My customers mention how easy the booking process is. I use a Booqable template for my website too and it has made getting online easy.

Cons

I'd like an option to integrate book keeping, gift cards, and memberships. There is a means to request new features that I like and have made suggestions that have been implemented.

Review Source

DP

David P.  
Admin Manager  
Events Services  
Used the software for: Less than 6 months

### "We are almost there."

June 20, 2025

5.0

Having used other database websites, I had expectations which mainly did not fall into place. I was trying to over complicate the setup when if I had taken more time, then it would have been simpler.

Pros

I was sceptical at first, but the more I used it, the simpler it became. Now it is running almost perfectly though there are still a couple of things I need to get clear

Cons

The initial set up was not as easy as I had seen on Youtube videos and the setting up of the online store confusing until I grapsed what I was doing wrong.

Alternatives considered

[HireHop](https://www.capterra.com/p/155333/HireHop/)

Reason for choosing Booqable

It seemed easier to use and we also spoke with others in a similar field who used other products.

Review Source

SH

Sarah H.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Booqable has been a game-changer for my rental business!"

April 29, 2025

5.0

So far my experience has been positive. I wish there were more options with the basic level without having to double my monthly budget for the site.

Pros

Great user interface and experience, easy to create a professional-looking site, and quick response from client services team. It's streamlined my entire rental process, from online bookings to inventory management.

Cons

Limited customizations at the basic level, which is expensive for a solo LLC like mine. No option to set up recurring payments for my clients who want to continue renting the same gear.

Alternatives considered

[RentMy](https://www.capterra.com/p/182064/RentMy/)

Reason for choosing Booqable

I am just starting out and RentMy was too expensive and comprehensive for my original needs.

Review Source

DB

Dianne B.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Great product, excellent customer service"

November 16, 2025

5.0

Excellent. Easy to use, easy to update and excellent customer service. Very happy with this purchase.

Pros

Ease of using the program and customer service. I had some issues setting up and they were responsive and helpful.

Cons

I wish I could transfer my products from Squarespace to Booquable, or that there was sales capabilities as well.

Alternatives considered

[Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/)

Reason for choosing Booqable

Ratings online, customer reviews and co-pilot recommendations,

Review Source

DO

David O.  
owner  
Internet  
Used the software for: Less than 6 months

### "Very user-friendly and good"

January 6, 2026

5.0

We've only just started using it but so far so good, no other booking system has met our requirements except Booqable.

Pros

This is easy to use, great to be able to scan products in and out. The calendar is very easy and has a good overview.

Cons

That it cannot be connected to payment gateways other than Stripe I hope it will be improved very soon

Switched from

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

For a better overview, to be able to scan products in and out

Review Source

JR

Jake R.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Booqable Review"

October 16, 2025

5.0

Was introduced to Booqable through one of my friends and have been using for a few years now and very satisfied

Pros

Simplified my entire business from billing to inventory. All in one great service. Highly recommended.

Cons

It does not have delivery mapping services which can be incorporated into this. That would save a lot of time.

Alternatives considered

[Goodshuffle Pro](https://www.capterra.com/p/167364/Goodshuffle-Pro/)

Reason for choosing Booqable

competitive pricing but did not have mapping services

Review Source

MF

Marcus F.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great easy program to use!"

December 9, 2025

5.0

Our experience with Booqable has been great. user friendly in both the set up, inventory management and for the customer on the other end also. Customer support has been great and so far all good!

Pros

Booqable is easy to use and has all the features we require. Customer support is also great and the bot is actually really useful for any questions.

Cons

There really isn't anything we don't like about booqable. We find it very user friendly and also easy for our customers to use on the other end. We haven't experiences any bugs or issues yet

Review Source

BC

Bekah C.  
Active Living Community Coordinator  
Government Administration  
Used the software for: Less than 6 months

### "Great system for inventory management and loaning!"

January 12, 2026

4.0

Pros

The user interface is super easy to use! The help-bot is very helpful and answered all of my questions about how to setup the website in the back-end. The features of inventory management meet our needs and is of good value for cost of the subscription.

Cons

In the very beginning setup on the backend is not entirely intuitive. As I got used to the system, I began to become more comfortable in pulling our information together, but did have to ask a lot of questions of the AI help-bot.

Review Source

JD

Justin D.  
Manager  
Events Services  
Used the software for: 6-12 months

### "So easy for startups to automatically be ahead of your competition "

April 29, 2025

5.0

Pros

Makes it so easy to organize and run an event rental business. We started with Booqable from the beginning.

Cons

Calendar view isn't the easiest way to see your month at a glance. I synced with Google calendar to be able to quickly see a month overview.

Alternatives considered

[Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/)

Reason for choosing Booqable

Pricing, ease of use, modern looking display

Review Source

NP

Nico P.  
Manager  
Music  
Used the software for: 6-12 months

### "Best provider for rental businesses. "

December 1, 2025

5.0

Pros

Easy and simple to set up. Great value for money. Wide range of features covering everything you need for a rental business.

Cons

Nothing to complain about so far. The support is very helpful and all of my requests were solved. I’m a happy customer. 🙂

Review Source

KK

Kenny K.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Great company"

July 7, 2025

5.0

I have been using it for a long time. I haven't had any issues the support team wasn't able to help me troubleshoot. Good support.

Pros

Always active and easy to use. I have had to ask support how to do things and they respond quickly. I like many of the options provided such as wordpress attachments. They are always adding new options also.

Cons

Wish I could add google code for google advertising. Other then that I have had no issues that would be considered "Cons".

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Booqable

Better price and its good for rentals. I needed a software that was simple for rentals only.

Review Source

SC

Scott C.  
Operations  
Package/Freight Delivery  
Used the software for: Less than 6 months

### "Great A to Z Resource for Software!"

October 5, 2025

5.0

The experience has been phenomenal from a to z. Great customer service, affordable pricing, great features, and very satisified with my website integration.

Pros

They have so many specific customizable features and options to tailor best to your business and how you want to operate it. Very clean and easy to use back office.

Cons

The only con I have right now is that my business is online based, so, I am unable to authenticate the charges for security deposits and have to refund them instead.

Review Source

CW

Corey W.  
Owner  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "New rental site"

June 3, 2025

5.0

Its been great. The service team has been responsive and helpful and the system have been easy to use.

Pros

It has been the most comprehensive site for a rental service business that I have found. It has both a back end and a front end that is easy to use and allows a stock tracking and hire processes. The integrated web site is also very helpful for first time users.

Cons

You had to upgrade to use the website function during the test period. The website builder is simple and easy to use and I would have liked this as part of the 14 day trial.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Booqable

The rental side was integrated already, and they had website builder.

Review Source

LS

Lisa S.  
Owner  
Events Services  
Used the software for: 1-2 years

### "DreamLife-Booqable"

March 1, 2026

5.0

Pros

It’s literally a one stop shop for running an effective business. All of my concerns and questions have been addressed quickly and efficiently. The features are als very helpful for someone starting out. I can update my inventory with a few clicks and that allows me to have full control.

Cons

I do not have any cons to address. Any issues that I’ve had have been address quickly and efficiently.

Review Source

Antoine D.  
Founder  
Events Services  
Used the software for: Less than 6 months

### "A pleasure of configuration for your own business !"

August 8, 2025

5.0

I love how you can adapt the product to your own business and make it workable for you. The phone application is also a really nice feature !

Pros

The product is really easy to use and there are a lot of configurations ! It is really flexible for any business. Everything is working really good, there are no bugs of issues.

Cons

You are limited with the number of site with the minimal subscription and it is not easy to configure you website with the website maker.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Not a lot of configuration on thee old product.

Review Source

DL

Deanna L.  
Owner  
Events Services  
Used the software for: 1-2 years

### "User friendly and inventory management"

January 26, 2026

4.0

Pros

Booqable is very user friendly when it comes to inventory management and acquiring proposals. I like how well laid out the proposals/quotes are for clients. It has been useful for my management of all rental items.

Cons

I wish we could send contracts that allowed countersigning as well as invoicing with payment all In one send-all to client.

Review Source

KJ

Kerry J.  
Office Manager  
Events Services  
Used the software for: Less than 6 months

### "Fantastic all round booking platform "

March 9, 2026

4.0

Great overall experience. Customer service and questions regarding some of the back office elements were quickly answered. The back office allows us to create orders ourselves allowing all of our bookings for smaller orders to be collated in one place.

Pros

Booqable is a great platform that will allow us as a business to streamline a large area of our booking process. The customer service is fantastic and prompt and the setup instruction videos help making the setup process simple and time effective.

Cons

Some features are a little more complex to setup if you have hire products on different hire terms and costing modules, although not impossible to setup it does require a bit more investigation and time.

Review Source

NB

Nicholas B.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Book online"

June 7, 2025

5.0

Made online ordering easy and convenient for our clients. Definitely needed this feature to keep up with demand

Pros

Easy to set up. Links to google calendar making it easy to have orders go right to the calendar. We have switched to hero hauler and don’t use the calendar any longer but it was great

Cons

Doesn’t link to QuickBooks so book keeping is extra work. We have switched to hero hauler and are seeking an online service for online booking that works with this system

Review Source

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