Who Uses This Software?

Pharmaceutical drug development, medical device, contract manufacturing, contract research services and others who work in customer or government regulated environments


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $250.00/month
    See pricing details
  • Pricing Details
    Transparent pricing that works for our clients. See: www.zenqms.com/pricing
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • ZenQMS
  • www.zenqms.com
  • Founded 2010
  • United States

About ZenQMS

Is your life sciences compliance profile hampered by homegrown tools like physical paper and spreadsheets? ZenQms offers a part 11 compliant system that can help you manage documents, CAPA's, training records, and more. With extremely affordable solutions, unlimited seats and setup time measured in days we help you dramatically improve your quality compliance profile


ZenQMS Features

  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management

ZenQMS Reviews

Great for orginizing your training Docs

Oct 14, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: All is Zen... We use Zen QMS to post and give access to all employees new or old, to review for training. Each document can be viewed and then submitted as reviewed/trained. This helps our employees get a good base of understanding on our Operations Procedures and Corporate Policy.

Pros: No Seat limit and licensing. This is great for a growing company. I also like the tracking that it provides so you can keep track of who has read and reviewed these documents as well as notifying all employees that there are new documents/policies that need to be reviewed. I used it for training and it helped give me a better understanding of how things would operate at a new job. It is also a great resource for employees to be able to pull up documents if they have questions about procedures or polies inside of the company.

Cons: non at this time

Recommendations to other buyers: This could be a great tool for you and your company to post your company policies and training docs. It does have other capabilities, this is a product that is defiantly worth checking out to see if you can put it to good use.

Comments on Zen QMS

Sep 07, 2015
5/5
Overall
5 / 5
Ease of Use
3.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly product A dedicated support from the vendor

Cons: Product is good but needs to add more features as required by clients. Vendor is cooperative and he is working on it.

Recommendations to other buyers: Provide your user requirement as much in advance as possible, have a personal dialogue to see the extent of commitment, and finally, run a demo with maximum possible features of your requirements build into the product.

New cloud based quality management system as service solution

Sep 03, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: simple interface very responsive cust. service/troubleshooting/design considerations

Cons: small company and new provider - not a lot of history yet

Recommendations to other buyers: ensure you know your own user requirements before jumping into a sol'n

Meet CFR and regulatory requirements without breaking the bank

Sep 01, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great product. Easy to work with. Very responsive.

Cons: Still up and coming company, but working out any issues.

Recommendations to other buyers: Look no further - this is the one you want. Offers best price/performance and if there is additional functionality needed, they will address.

ZenQMS is making it easy for us to switch from a paper-based system to automation.

Jun 04, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The ZenQMS platform immediately improves compliance because it has been thoughtfully developed with GMPs in mind. Our project manager and other ZenQMS personnel have been quick to respond to any questions at any time. ZenQMS is very responsive to suggestions around improving the system.

We have selected a software should serve purpose towards establishing a compliant Quality System

Jun 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We evaluated several software systems for a total Quality Management (TQM) to determine which one we should purchase for the KOWA office. I believe that the Zen QMS, when configured per user requirement, is right for us at this time and will best serve our needs at the price we budgeted. In fact, in addition to fulfilling the requirements of our current situation, the product offers a number of supplementary capabilities that could prove useful down the road. Therefore, considering the information and insight that I have gathered so far, I am confident that the system should be a right fit for us.

Our newest Auditor was running in less than an hour

May 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We recently added a new, and relatively Senior Auditor to our team. In less than 60 minutes, and without any external training on the system, He was ready to begin using the system for an audit. He commented to me that this was the best system he has seen for auditing bar none.

Excellent Tracking System for Maintaining Audit Reports

May 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In my experience ZenQMS has helped our company improve our tracking of audit reports. Prior to our use of ZenQMS, it was time consuming and cumbersome to document our audit reports in our previous format. With the inception of ZenQMS, we have organized and documented our audit reports into easily accessible records and improved the timeliness of the audit report completion process.

Easy to use application, that is user friendly.

May 21, 2015
3/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is easy to use and understand once the labels are familiar and the flow is clear. However, there are limitations in that the labels cannot be changed and customizable fields had limits. Also, disabling specific functions within the application were not possible.
The trainings and customer support were very good and responsive.

Useful Program

May 20, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: "I think this program is a great tool for assisting cGMPs-type companies to increase work-load efficiency when it is utilized optimally by the manufacturing entity."

cGMPs also contain GLPs.

Furthermore, the available on-line document (which can also be printed) to aid in utilizing the software has not been updated to reflect sections, pages, etc.. of the current version of this software.

Customer Feedback Terrific

May 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been introducing zenQMS to a number of customers - what we are hearing is "easy to use" , "incredibly affordable" , and "the team are so customer focused". We have also been impressed by the different types of companies who are benefitting - from CMOs, to specialty pharma to other cgxp providers across the board. This cloud based solution is helping so many folks become more compliant.

Everything they promised was delivered on time and with no hidden costs

May 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We upgraded to ZenQMS from a paper and Excel based system. Paul at ZenQMS made some bold claims about helping us be up and running in just a week, but 7 days later all of our documents and training records were entered and we were ready to go. I can't speak highly enough of this service!