LoanerTrack

4.5 / 5 10 reviews

Who Uses This Software?

Dealerships can benefit from our software even if they have as little as five vehicles. Our largest customer currently has 22,000 vehicles.


Average Ratings

10 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $995.00/one-time/user
    See pricing details
  • Pricing Details
    Pricing is based on number of vehicles and number of concurrent connections
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Bluebird Auto Rental Systems
  • www.barsnet.com
  • Founded 1993
  • United States

About LoanerTrack

Manage your Courtesy Transportation Vehicles and turn your fleet into a revenue-generator with LoanerTrack! Endorsed by GM, FCA Chrysler, Ford, and Honda, Bluebird has been servicing car dealerships since 1982. We interface with all of the major Dealership Management Systems: CDK, DealerTrack, Reynolds, Auto/Mate, and LightYear. The software can also print the official two-sided loaner agreements for all of the major OEMs.


LoanerTrack Features

  • Accounting
  • Buy-Here-Pay-Here
  • Collections Management
  • Customer Database
  • F&I Management
  • Financing Management
  • Form Printing
  • Inventory Management
  • Lease Management
  • New Car Lot
  • Online Inventory
  • Parts Management
  • Sales Management
  • Service Department
  • Used Car Lot

LoanerTrack Reviews Recently Reviewed!

WARRANTY ADMINISTRATOR

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Cons: TIMESOUT TOO OFTEN, CONSTANTLY LOGGING BACK IN

Overall: I USE THIS SOFTWARE EVERYDAY TO MANAGE MY RENTAL FLEET. IT IS EASY AND I LOVE HOW IT KEEPS RECORD OF ALL SERVICE AND CUSTOMER INFORMATION.

Vendor Response

by Bluebird Auto Rental Systems on September 08, 2017

Hello Jennifer! Thank you very much for taking the time to review us again. Keep it up, we love hearing from you. We will investigate the time-out issue for you. Stay tuned!

WARRANTY ADMINISTRATOR

Jan 09, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Recordkeeping and reports

Cons: Having to log in so frequently

Overall: We have been using this software for approximately 5 months. It has been very useful in accommodating my customers that have vehicles down for repairs. It enables me to keep my customers satisfied without having to send them out to an outside rental facility.

Vendor Response

by Bluebird Auto Rental Systems on September 08, 2017

Hello again Jennifer! Thank you very much for taking the time to review us. We are very happy that you are pleased with our LoanerTrack Product. Thank you for choosing Bluebird Auto Rental Systems.

Cheap in multiple ways but effective.

Jan 06, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It works when it works

Cons: Bad connections with Reynolds and Reynolds software. Not a lot of good help from the staff.

Overall: We have experienced a lot of difficulties integrating the system with Reynolds and Reynolds. Bluebird folks haven't been knowledgeable about Reynolds while claiming that they integrate.

Recommendations to other buyers: Think twice if you need it to integrate.

Vendor Response

by Bluebird Auto Rental Systems on September 12, 2017

Hello Joseph! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements! Note: Most recent communication with Joseph 5/15/17: Things are great with RentWorks and he will be a reference for us

Good product

Dec 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: The Loaner system is easy for our company to operate. The functionality of it is easy and has everything that you need to rent out vehicles.

Vendor Response

by Bluebird Auto Rental Systems on September 08, 2017

Hello Theresa ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our LoanerTrack Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Bluebird Review

Dec 28, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our business has been using the program for about 3 months and we love it. In the beginning, I had a few issues and customer support quickly helped me over the phone to resolve all problems.

Vendor Response

by Bluebird Auto Rental Systems on September 08, 2017

Hello Jennifer! Thank you very much for taking the time to review us again. We are very happy that you are pleased with our LoanerTrack Product. Keep it up, we love hearing from you. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Loaner Track Software is the Solution!

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User-Friendly, Great Support.

Overall: Simplicity is the key. In the automotive business, the last thing we need is something complicated or clunky! ~ It is so refreshing to find a product like Loaner Track that is simple and User-Friendly!

Vendor Response

by Bluebird Auto Rental Systems on September 11, 2017

Hello Jim ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our Loaner Track Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Great Program.

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Always have had a good experience with Bluebird. It's a simple program and it's very easy to use. I've trained multiple people to use Bluebird and it's always been a good process.

Vendor Response

by Bluebird Auto Rental Systems on September 11, 2017

Hello Alexandra ! Thank you very much for taking the time to review us. We are very happy that you are pleased with ourLoanerTrack Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

EVERYONE IN CUSTOMER SERVICE IS VERY PLEASANT TO WORK WITH

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: THE PROGRAM IS VERY EASY TO USE AND EVERYONE IS ALWAYS HELPFUL. ALL THE REPORTS IS VERY HELPFUL. I HAVE NO COMPLAINTS. WILL RECOMMEND TO ANYONE THAT ASK.

Vendor Response

by Bluebird Auto Rental Systems on September 11, 2017

Hello Andrea ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our LoanerTrack Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

One of the greatest systems

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: everything

Overall: VERY EASY AND EFFICIENT. REALLY APPRECIATE HOW THEY ARE VERY KNOWLEDGEABLE AND COURTEOUS WHEN INFORMING ABOUT UPDATES AND CHANGES,

Vendor Response

by Bluebird Auto Rental Systems on September 11, 2017

Hello Kerrin ! Thank you very much for taking the time to review us. We are very happy that you are pleased with ourLoanerTracks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Excellent Rental/Loaner Software!

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Location Performance reporting, rate management features, overall ease of use.

Cons: A majority of posting services are not compatible with our ADP/CDK interface.

Overall: Bluebird Auto rental systems has been the best rental software I have come across in my 12 years in the rental industry. After using other systems over the years, Bluebird has been the easiest to use for my employees, and the support team is fantastic on the rare occasion that an issue does pop up. The reporting features in the software make it easy to find out exactly where my locations stand on a day to day basis as well as forecast revenue, RPU, utilization, etc. Rate management is seamless and the EREZ interface makes implementing the software into our website an effective tool to have customers on the run reserve a vehicle at their convenience.

Recommendations to other buyers: If you are looking for an affordable, dependable rental/loaner software for your business, do not hesitate to contact Angela and her team!

Vendor Response

by Bluebird Auto Rental Systems on September 13, 2017

Hello Michael ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!