# Bonfire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bonfire the right Sourcing solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/138928/Bonfire/reviews --- Bonfire 4.5 (11) [View alternatives](https://www.capterra.com/p/138928/Bonfire/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Reviews of Bonfire Ease of use 4.5 Customer Service 4.5 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Keri W. Program Coordinator Food & Beverages Used the software for: 1-2 years ### "Client User of Bonfire Review" September 27, 2018 5.0 The Bonfire team of customer service reps, technology experts, and managers has been great! They are quick to respond right in the Bonfire program if they see you looking at something new to your project. The team consistently checks-in with you to ensure your experience with Bonfire is going well and if you need any additional assistance. They also offer updated training via distance learning that has been very helpful. Pros Ease of use not only for me but also the proposers and my evaluation committees. Bonfire allows the flexibility for me to set up my projects in a way that meets "my needs." It can handle very simple projects to very complex projects. The built-in functions for reports and tabulations removed the risk of "human-error," which creates better success and transparency. I can easily manage my projects from the first steps of creation to the last day of the contract through their Contract Management module. Cons Bonfire is phenomenal, however there is only one thing I would like to see in the Bid Tables and that is to have the ability to award a single product to multiple proposers. Whether that is set up to allow for a "winner" and a "backup winner," or award to the top 3 proposers, it is a situation that occurs with some of my most complex projects due to various pricing areas offered to proposers. Review Source Response from Euna Solutions September 28, 2018 Thank you for your feedback, Keri. We¿re glad to hear your experience with Bonfire has been so positive. I¿ll be sure to share your feedback with our internal team. Thanks again! OS Olga S. Small Businesses Specialist Government Administration Used the software for: 6-12 months ### "BonFire Procurement System " April 1, 2024 5.0 I was given an intake module to use. We were able to create a process with it that works well with what we do, which is pre procurement activities. BonFire customer service is excellent. They add new features to the software all the time. Pros Easy to use; a lot of training videos provided. Reporting tool available. "Data Dump." Cons The dates are in European format, even though software is used in America. Switched from [Periscope S2G](https://www.capterra.com/p/166830/Periscope-S2G/) Periscope is not easy to use. Customers didn't find it easy to use. They would not place bids. We needed something more user friend and intuitive. Review Source RR Regina R. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great Customer Service" February 4, 2022 3.0 Pros Customer service is great. They really want to make sure you are happy and pleased with their services. Cons The products available are nice, but could be better. Review Source SA Sunny A. Data Analyist Marketing and Advertising Used the software for: 6-12 months ### "Spending Made Simplify." January 14, 2023 5.0 Loved this software the main reason to use it is to manage my RFPs. Managing documentation, and keeping track of different bids saves a lot of time. Great software pricing would recommend going for them. Pros Easy to use saves a lot of time and cost. Simplifies purchasing and spending power. Onboarding a new member is a piece of cake now. Simpler to explore different bids. Cons Nothing to dislike we have no issues with them, Everything worked as expected. Review Source JC Julie C. Manager, Contract Administration Used the software for: ### "Bonfire Review" January 12, 2015 4.0 Bonfire is an extremely helpful tool for both receiving bids and evaluating them. It helps facilitate evaluations with easy to use scorecards and allows you to set deadlines. Inviting evaluators to participate and use bonfire is also seamless. Our evaluators have also given us positive feedback. They like the ease of use and that they can easily evaluate bids from anywhere through the use of internet and not have to carry a significant amount of binders as previously required. The required comments section also allows us to provide better detailed debriefings to unsuccessful vendors. Uploading criteria for evaluation is simple and fast. Our organization is extremely pleased with Bonfire. It has helped us save time and allows us better control and compliance with the BPS guidelines. Review Source Response from Euna Solutions January 12, 2015 Thanks for the kind words Julie. We've enjoyed working with you and the team at TOH. It's great to see the tool has been able to meet the complex nature of healthcare projects, and we look forward to continually improving the tool based on your feedback. LC Lili C. Senior Business Analyst Used the software for: ### "Great tool, amazing support!" March 26, 2015 5.0 The University Health Network Procurement Management Office has been using Bonfire for just over a year now and the impact to the procurement process has been tremendous. We've gained efficiency in the evaluation process and continue to receive positive feedback from internal users and our vendor community. The major themes of the feedback include ease of use and greater visibility to the progress of the procurement. I must emphasize the UHN experience with the Bonfire service team has been outstanding. The response time is within the hour, but more importantly, the Bonfire team values our feedback  and incorporates the suggestions into their upgrades. It is a partnership. Review Source LM Lynn M. Contract Manager Used the software for: ### "Outstanding in Every Way!" January 12, 2015 5.0 This RFP software has revolutionized the way we conduct our RFPs. First of all, their customer service was so fantastic that we made the switch from the old paper submittals to on-line submission seamlessly. Our vendors LOVE being able to simply upload their proposals. The Bonfire system is fast, super intuitive, and easy to use. It makes evaluations of proposals SO effortless. There's no learning curve with it... just simple straight-out-of-the-box utility. In short, BONFIRE is a life-changing product at a ridulously small price. We'll never go back to the old way of doing RFPs... ever! Review Source CW Chuck W. owner Construction Used the software for: Less than 6 months ### "Unable to submit bids" March 27, 2019 3.0 Pros Nothing. Very cumbersome to use when users at U46 district were at the helm. Misinformation, ever changing dates, cannot find information that is required within Bonfire Cons You name it. Try and use it to submit a bid. Youll be amazed how cumbersome it is. Review Source LK Lis K. Assistant Manger, Purchasing Services Used the software for: ### "Love the tool" July 6, 2015 5.0 I really enjoy using this Bonfire tool and not having to deal with paper files. The tool is very user friendly and makes finding information simple. We have received a lot of positive feedback from our users. Review Source LM Lynn M. Procurement/Budget Officer Used the software for: ### "Bonfire" March 13, 2015 5.0 Great product - has saved many hours in the evaluation of RFPs - easy to use; staff is extremely helpful, flexible and responsive. Excellent tracking and control mechanisms in place. Review Source CB Carl B. Purchasing Manager Used the software for: ### "Bonfire" March 4, 2015 4.0 The system works great and saves a great amount of time. I think there can be a few enhancements but overall a very good product. 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