--- title: "Onspring Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onspring Software - reviews, pricing plans, popular comparisons to other Governance, Risk and Compliance (GRC) products and more." source_url: "https://www.capterra.com/p/138931/Audit-Software/" page_type: "product" language: "en" --- # Onspring Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Onspring ## What is Onspring? The Governance, Risk and Compliance (GRC) platform you've been looking for -- flexible, cloud-based GRC software from Onspring. Easily manage and share information, monitor processes in real time and create reports with improved efficiency and integrity, all within a no-code environment. Whether you're leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency and service-minded approach you need to rapidly achieve your goals. ## What is Onspring used for? [Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/)[Compliance](https://www.capterra.com/compliance-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 105 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Compliance / 2026 - Risk Management / 2026 - Business Process Management / 2025 - HIPAA Compliance / 2025 - Incident Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Audit / 2026 - Business Continuity / 2026 - Business Process Management / 2026 - Compliance / 2026 - ESG / 2026 - GDPR Compliance / 2026 - Governance, Risk and Compliance (GRC) / 2026 - HIPAA Compliance / 2026 - Incident Management / 2026 - Integrated Risk Management / 2026 - ITSM / 2026 - Policy Management / 2026 - Risk Management / 2026 - Vendor Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Audit / 2026 - Business Continuity / 2026 - Business Process Management / 2026 - Compliance / 2026 - ESG / 2026 - GDPR Compliance / 2026 - Governance, Risk and Compliance (GRC) / 2026 - HIPAA Compliance / 2026 - Incident Management / 2026 - Integrated Risk Management / 2026 - ITSM / 2026 - Policy Management / 2026 - Risk Management / 2026 - Vendor Management / 2026 ## Onspring alternatives Highest Rated [Scrut Automation](https://www.capterra.com/p/10012083/Scrut/) [4.9 (139)](https://www.capterra.com/p/10012083/Scrut/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012083/Scrut/) [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/138931/Audit-Software/alternatives/) ## FAQs about Onspring Overview ### What problems does Onspring solve? Onspring solves scattered spreadsheets, disconnected project, contract, vendor, audit, and risk records by centralizing workflows in configurable apps and dashboards. It reduces manual process tracking, version-control issues, and slow reporting without heavy coding. Internal audit, GRC, compliance, vendor management, and operations teams benefit most from its fast setup and tailored user experiences. Answer based on 56 reviews Overview ### Which roles and teams benefit most from Onspring? Onspring is most used by compliance, internal audit, and information security teams that need to manage controls, assessments, incidents, and remediation workflows. Vendor managers use it to streamline third-party risk reviews, while directors and executives rely on dashboards, reporting, and oversight tools to monitor governance, risk, and compliance performance. Answer based on 101 reviews Overview ### What company size and industries is Onspring built for? Onspring is built primarily for enterprises and government agencies, with 69% of reviewers from enterprise companies and Insurance the top industry at 20%. It also serves midsize businesses at 20% and small businesses at 11%, with strong use in Hospital & Health Care at 11% and Financial Services at 9%. Answer based on 105 reviews Features and Usability ### What are the key features of Onspring? Onspring includes core no-code configuration tools like customizable forms, configurable workflow, and workflow automation, plus reporting and dashboards with customizable reports and visual dashboards. Differentiating features include role-based permissions, audit trail, API integrations, and prebuilt apps for audit management, vendor management, risk management, and compliance tracking. Answer based on 40 reviews Integrations ### Which third-party tools and platforms does Onspring integrate with? Onspring integrates with over 20 third-party tools and platforms, including Jira, SAP Concur, Dynamics 365 Customer Service, Asana, Azure DevOps Server, Google Drive, Microsoft 365, Microsoft SharePoint, OneDrive, Docusign, Microsoft Entra ID, and Microsoft Power BI. It also connects with Coupa, Oracle PeopleSoft, Paycor, and RiskRecon. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on Onspring? Onspring is generally quick to onboard for end users, with many reviewers saying teams can navigate it with minimal training. Training is available through in-person sessions, live online training, webinars, documentation, and videos. Admins and teams handling configuration or customization usually need more time, but reviewers say the guidance is thorough and helpful. Answer based on 23 reviews Getting Started and Support ### What customer support options does Onspring offer, and how do users rate the experience? Onspring offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, helpful, and knowledgeable, with replies often arriving within a day. Reviewers also note attentive guidance, strong training, and a willingness to consider feedback and suggest practical alternatives. Answer based on 30 reviews Security ### How does Onspring handle data security and access control? Onspring uses privacy controls to limit information to only those who need it and offers security controls that reviewers say include retention. It also supports version control for audit workpapers. A noted limitation is access licensing: read-only, lite, and external portal users may still require full licenses. Answer based on 17 reviews Configuration ### How easy is it to configure Onspring for business needs? Onspring gives teams broad configuration flexibility for workflows, forms, surveys, and custom apps without heavy coding. Many admins and GRC teams find it intuitive after initial training, and prebuilt solutions reduce setup work. Initial configuration can still feel complex, though, especially for advanced customization or unique reporting needs. Answer based on 28 reviews ## Features AI summary Based on 764 Governance, Risk and Compliance (GRC) reviews Capterra data shows that buyers of Governance, Risk and Compliance (GRC) software rank the following features as their top priorities: - **Compliance Management** (**57%** of reviewers rated this feature as critical) - **Risk Analysis** (**54%**) - **Risk Assessment** (**52%**) Onspring supports all three features that reviewers rate most highly: **Compliance Management**, **Risk Analysis**, and **Risk Assessment**. Together, these capabilities help businesses stay aligned with regulatory requirements, evaluate potential threats more clearly, and assess risk consistently across the organization, allowing teams to make better-informed decisions and manage compliance and risk with greater confidence. Compliance Management 4.6 (23) 78.26% of 23 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Risk Analysis 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Analyze potential risks across the organization Risk Assessment 4.8 (28) 89.29% of 28 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Audit Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Secure Data Storage 4.8 (20) 85.00% of 20 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Customizable Reports 4.9 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Alter the layout and content of reports Onspring 148 features ### All Features - "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Attestation: Collect, track and store acknowledgements that policies have been read and understood - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Continuity Exercising: Scenario-based process that test the validity of business continuity plans and procedures. - Business Impact Analysis: Predicts the consequences of disruption to a business function. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communications Management: Record and track all relevant internal and external communications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Crisis Management: Process of preparing for disruptive and unexpected events. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Governance: Collection of processes, policies, and standards to manage the storage & usability of enterprise data - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Mapping: Track the management and flow of data throughout the organization - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Emergency Notification: Automatically send mass notifications or alerts for any emergency or crisis - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Exceptions Management: Automated handling of non-compliant EDI transmissions. - FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act - For Healthcare: Software designed for the healthcare industry - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Forms Management: Store, manage and track all forms in a centralized location - Governance: Management of rules, practices, and processes of a company - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Incident Response Checklists: Checklist to confirm the incident and response. - Internal Controls Management: Ensure internal objectives and compliance with policies are met - Inventory Management: Track and manage inventory levels to maintain proper supply - Investigation Management: Oversee people and resources to carry out an investigation - ISO Compliance: Guidelines set by the International Organization for Standardization - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - IT Risk Management: Manage risks related to IT systems - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - KRI (Key Risk Indicator) Monitoring: Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture - Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Plan Development: Process of developing business plans for strategies, actions, and goals. - Policy Creation: Create new policies or alter existing policies - Policy Library: A repository of all past and existing policies - Policy Management: Create, manage, and track policies and procedures within an organization - Predictive Analytics: Predict future data based on historical data sets - Prioritization: Arrange tasks based on the level of priority or urgency - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputational Risk Management: Identify, monitor, and assess risks to brands - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Single Sign On: Allow users to access multiple services after entering their login credentials once - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Status Tracking: Track the status over time for a request, process, asset, or transaction - Support Ticket Management: Allow customers/users to submit support queries and service requests - Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing - Vendor Risk Management: Pinpoint and mitigate risk from third-party vendors and suppliers. - Version Control: Track revisions and updates made to files and navigate between different versions - Vulnerability Management: Detect (and block) vulnerabilities and threats in your applications based on vulnerability information - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (103) 4.7 Based on 103 reviews ## Pricing Value for money 4.8 (97) Bronze Contact vendor for details It includes: - No-Code Admin (No IT Needed) - SaaS System Upgrades - Platform Releases & Upgrades - 24x7 Disaster Recovery - Vendor Risk Data Connectors (Subscription Required) - Live Support 12 Hours/Day, 5 Days/Week - Less Than 1 Day Support Response Time - Online User Community - On-Demand Web Training - Live Admin Classroom Training (2 Seats/Year) - Connect Annual User Conference (2 Seats/Year) Silver Contact vendor for details It includes: - Everything In Bronze - Non-Production Department Environment - 1,000 SMS Messages Per Month (Additional Levels Available) Gold Contact vendor for details It includes: - Everything In Silver - Database Refresh 4 Times/Year - IP Firewall Restriction Changes (5 Rules/Year) - Less Than 60 Minutes Day Support Response Time - Live Admin Classroom Training (3 Seats/Year) - Connect Annual User Conference (3 Seats/Year) Platinum Contact vendor for details It includes: - Everything In Gold - Non-Production Development, Test, And Sandbox Environments - Database Refresh 8 Times/Year - IP Firewall Restriction Changes (8 Rules/Year) - Live Support 24/7 (Including Weekends On-Call) - Dedicated Slack Support Channel - Live Admin Classroom Training (5 Seats/Year) - Connect Annual User Conference (5 Seats/Year) Value for money 4.8 (97) 4.8 Based on 97 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (102) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (102) 5.0 Based on 102 reviews ## User reviews Overall rating 4.8 Based on 105 reviews Filter by rating 5(91) 4(12) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent RA Robert A. Sr. Analyst IT Audit Food & Beverages ### "Onspring Connect Nashville" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 20, 2025 Great conference overall. The speakers were great, informtion and product knowledge from the staff was excellent. Pros Use cases and support information, and speakers. The AI information and roadmap was useful for us to strategicly plan. Cons Limited parking options. Valet parking only at the hotel and onlynpublic parking garages in the immediate area. Alternatives considered [MetricStream CyberGRC](https://www.capterra.com/p/166091/MetricStream-IT-GRC-Solution/) Reasons for choosing Onspring Much more simple to use, very user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Hi Robert - We're glad you were able to join us at Connect in Nashville. Hope to see you again next year! KM Karen M. GRC Manager Hospital & Health Care ### "Onspring Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 15, 2025 Onspring is always helpful and takes the customers ideas and makes enhancements to the platform which makes it easier to use. Pros Great all in one platform with incident management, vendor management, risk, policies. This platform is user friendly. Cons This is user friendly but it takes time to understand how to set up triggers, rules, and formulas for everything to work. Switched from [Diligent One Platform](https://www.capterra.com/p/268087/Diligent-One/) Not sure as this was done before my time . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Karen! We really appreciate it. CB Christopher B. IS Risk Analyst Hospital & Health Care ### "FMOLHS- Onspring review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 Love it. It’s made our lives so much better. We’re no longer only documenting to actually having time to mitigate findings. Pros Love the platform. It’s versatile enough to allow it to be flexible. This allows the org to manipulate data input and reporting. Cons Its best feature is what limits it. Programming is easy. But because everything is field and app driven it is limited in some functions. Switched from [R-SAMi](https://www.capterra.com/p/266909/R-SAMi/) Impossible to program without a major in programming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Chris! We appreciate the feedback. AF ALEXANDER F. Regulatory and Compliance Specialist Chemicals ### "Newcomer Approved" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 Onspring has helped consolidate my workload to a point where a day of work can now take half the time. It has helped immensely. Pros An enjoyable networking experience. I learned a lot about the program's capabilities from others as well as covering a lot of GRC topics from the panels. Cons It is hard to find anything wrong. It was well executed and there was constant support. I could nitpick that the nametags were a little bulky. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Alexander! We hope to see you at Connect again next year. TS TC S. Data Manager Real Estate ### "Early Adopter " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 15, 2025 As an early adopter, I’ve watched Onspring grow from a promising platform into an essential business tool. Its flexibility let us build workflows around our needs instead of forcing us to adapt. The interface is intuitive, and the ongoing enhancements have only made it stronger. What really sets Onspring apart is the support team—they’ve consistently listened, responded, and evolved the product with user feedback. It’s rare to see that level of partnership. Onspring has become a core part of how we manage risk, streamline processes, and stay aligned as a team. Pros What I like most is the Flexiblity intuitiveness, highly customizable, has great support, evolves with user feedback. Cons What I like least is the Initial setup can be complex, and advanced customization may require time or support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, TC! If there is anything specific we can do to make us a platform you would recommend to others, please let us know.  AM Alexander M. Internal Audit Telecommunications ### "Love onspring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 It’s been great, very easy to onboard and to use Onspring for internal audit and Sox control testing Pros Functionality of the customizations provides lots of flexibility with how you build the local instance Cons It would be nice to be able to link controls when writing narratives so that you can click on control Switched from [AuditBoard](https://www.capterra.com/p/148230/SOXHUB/) Price, auditboard increased our fees a lot and auditboard lacked internal reporting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Alexander! We really appreciate it.  JC Justin C. Sr. Information security analyst Computer Software ### "Dolby Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 15, 2025 My overall experience with Onspring has been amazing thus far. I’m looking forward to seeing how much we can grow it. Pros The thing I like most about using Onspring is its ease of use. Takes a bit of training of course but otherwise very easy to set up and the support is 100% Cons The main thing I like about Onspring is its ease of use. However, some of the layouts feel dated or too basic—like a glorified Excel table. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Justin! If there is anything specific we can do to make Onspring a platform you would recommend to others, please let us know.  GA Greg A. IT Governance Analyst Insurance ### "Outstanding capability" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 Pros The vast amount of options and features available for use as a GRC analyst has been outstanding for getting my company on the right track Cons Higher learning curve at first, but that is something you'd have with any new software. Their training and support team has been incredibly helpful getting through that learning curve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Greg! We really appreciate it.  OW Olivia W. Compliance Specialist Hospital & Health Care ### "Onward with Onspring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 We love it. Our company heavily utilizes the platform and are always looking at how we can continue to grow. Pros Fantastic customer support. We always get a response within 24 hours. Ease of use to manage the platform and the training to learn the platform is very in depth. Cons The system tends to slow down a bit at the end of the month into the first couple days of the next month, because everyone is trying to run their monthly reports. However, I know this is something they are working to address. Switched from [PolicyTech](https://www.capterra.com/p/20046/PolicyTech/) Cost, reporting capabilities, ease of use, user experience, ability to automate Alternatives considered [AuditBoard](https://www.capterra.com/p/148230/SOXHUB/) Reasons for choosing Onspring We chose Onspring due to cost and functionality Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Olivia! We really appreciate you as an Onspring client. KA Kate A. Data Coordinator Real Estate ### "OnSpring- unlimited possibilities " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 Great company with a great support team. Everyone from my company’s rep to the training team have all been very knowledgeable and helpful. Pros The program has endless possibilities. Everything is customizable for your needs. You can start with a blank slate and build exactly what you need or use premade apps within the platform. Cons I have not had any bad experiences with OnSpring so far. I think the biggest con is that because the possibilities are endless, there is a lot to learn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Kate! We really appreciate it.  [View all Reviews](https://www.capterra.com/p/138931/Audit-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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