# Onspring Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Onspring Software - reviews, pricing plans, popular comparisons to other Governance, Risk and Compliance (GRC) products and more. Source: https://www.capterra.com/p/138931/Audit-Software --- # Onspring Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Onspring ## What is Onspring? The Governance, Risk and Compliance (GRC) platform you've been looking for -- flexible, cloud-based GRC software from Onspring. Easily manage and share information, monitor processes in real time and create reports with improved efficiency and integrity, all within a no-code environment. Whether you're leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency and service-minded approach you need to rapidly achieve your goals. ## What is Onspring used for? [Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/)[Compliance](https://www.capterra.com/compliance-software/) Overall rating Based on 105 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Onspring alternatives Highest Rated [Scrut Automation](https://www.capterra.com/p/10012083/Scrut/) [4.9 (139)](https://www.capterra.com/p/10012083/Scrut/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012083/Scrut/) [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (39)](https://www.capterra.com/p/151388/StandardFusion/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (342)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/138931/Audit-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Risk Assessment 4.8 (28) 89.29% of 28 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Compliance Management 4.6 (23) 78.26% of 23 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Customizable Reports 4.9 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Alter the layout and content of reports Secure Data Storage 4.8 (20) 85.00% of 20 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Document Management 4.8 (17) 88.24% of 17 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Single Sign On 4.8 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once Onspring 148 features Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Define levels of authorization for access to specific files or systems Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Collect, track and store acknowledgements that policies have been read and understood Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process A record of all activities within the system, including user access, changes made, etc. Scenario-based process that test the validity of business continuity plans and procedures. Predicts the consequences of disruption to a business function. Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Track and monitor efficient handling of all changes/transitions Provides a channel for team members to share media files, communicate, and work together Record and track all relevant internal and external communications Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Track, store, and access client contracts or licenses Investigate and take action at root cause or error in processes to prevent recurring issues Process of preparing for disruptive and unexpected events. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Collection of processes, policies, and standards to manage the storage & usability of enterprise data Import and export data to and from software applications Ability to handle large datasets Track the management and flow of data throughout the organization Protect sensitive data for digital privacy Graphical representation of data Plan and implement business continuity measures in case of unforeseen events Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Automatically send mass notifications or alerts for any emergency or crisis Guidelines for conforming to environmental laws, regulations and requirements A chronological record of actions or occurrences within a network, software, or process Automated handling of non-compliant EDI transmissions. Track and ensure quality of products in accordance with food and drug administration (FDA) act Software designed for the healthcare industry Automate repetitive tasks such as filling out information or creating certain types of forms Store, manage and track all forms in a centralized location Management of rules, practices, and processes of a company Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Checklist to confirm the incident and response. Ensure internal objectives and compliance with policies are met Track and manage inventory levels to maintain proper supply Oversee people and resources to carry out an investigation Guidelines set by the International Organization for Standardization Identify and respond to unexpected problems or failures (ie. "negative events") Manage incidents related to outages or breaches in functionality of IT systems Manage risks related to IT systems Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Drag and drop/visual interfaces that allow non-tech users to build without writing code Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage risk that occurs from systems failure or inadequate processes Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Process of developing business plans for strategies, actions, and goals. Create new policies or alter existing policies A repository of all past and existing policies Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Arrange tasks based on the level of priority or urgency Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Document any changes or proposed changes made to business processes or workflows Visually identify, define, and map all details and relationships surrounding business process models and elements Streamlining repetitive tasks and activities through automated and predefined workflows Organize and manage all processes/procedures involved in purchasing goods and/or services Plan and coordinate all the resources, costs and time needed to execute assignments Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Planning, scheduling, and overseeing the release of software or system changes into a live or production environment Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Identify, monitor, and assess risks to brands Planning and managing of resources and procedures to mitigate the impact of events and incidents Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Assess and score risks using risk matrices Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Track, report on and implement actions pertaining to physical safety at the workplace Identify and assess hazards to ensure the well-being of employees, assets, and the environment Regulations on a company's internal process when dealing with financial reporting Develop potential scenarios to identify risks and opportunities Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Set and monitor service level agreements to ensure timely response and resolution Allow users to access multiple services after entering their login credentials once Negotiate best prices and choose the right vendor for various purchases Track the status over time for a request, process, asset, or transaction Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track the status and progress of tasks Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing Pinpoint and mitigate risk from third-party vendors and suppliers. Track revisions and updates made to files and navigate between different versions Detect (and block) vulnerabilities and threats in your applications based on vulnerability information Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (103) 4.7 Based on 103 reviews ## Pricing Value for money 4.8 (97) ### Starting price Free trial not available Value for money 4.8 (97) 4.8 Based on 97 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ monday.com](https://www.capterra.com/p/147657/monday-com/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (102) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (102) 5.0 Based on 102 reviews ## User reviews Overall rating 4.8 Based on 105 reviews Filter by rating 5(91) 4(12) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent RA Robert A. Sr. Analyst IT Audit Food & Beverages ### "Onspring Connect Nashville" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 20, 2025 Great conference overall. The speakers were great, informtion and product knowledge from the staff was excellent. Pros Use cases and support information, and speakers. The AI information and roadmap was useful for us to strategicly plan. Cons Limited parking options. Valet parking only at the hotel and onlynpublic parking garages in the immediate area. Alternatives considered [MetricStream CyberGRC](https://www.capterra.com/p/166091/MetricStream-IT-GRC-Solution/) Reasons for choosing Onspring Much more simple to use, very user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Hi Robert - We're glad you were able to join us at Connect in Nashville. Hope to see you again next year! KM Karen M. GRC Manager Hospital & Health Care ### "Onspring Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 15, 2025 Onspring is always helpful and takes the customers ideas and makes enhancements to the platform which makes it easier to use. Pros Great all in one platform with incident management, vendor management, risk, policies. This platform is user friendly. Cons This is user friendly but it takes time to understand how to set up triggers, rules, and formulas for everything to work. Switched from [Diligent One Platform](https://www.capterra.com/p/268087/Diligent-One/) Not sure as this was done before my time . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Karen! We really appreciate it. CB Christopher B. IS Risk Analyst Hospital & Health Care ### "FMOLHS- Onspring review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 Love it. It’s made our lives so much better. We’re no longer only documenting to actually having time to mitigate findings. Pros Love the platform. It’s versatile enough to allow it to be flexible. This allows the org to manipulate data input and reporting. Cons Its best feature is what limits it. Programming is easy. But because everything is field and app driven it is limited in some functions. Switched from [R-SAMi](https://www.capterra.com/p/266909/R-SAMi/) Impossible to program without a major in programming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Chris! We appreciate the feedback. AF ALEXANDER F. Regulatory and Compliance Specialist Chemicals ### "Newcomer Approved" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 Onspring has helped consolidate my workload to a point where a day of work can now take half the time. It has helped immensely. Pros An enjoyable networking experience. I learned a lot about the program's capabilities from others as well as covering a lot of GRC topics from the panels. Cons It is hard to find anything wrong. It was well executed and there was constant support. I could nitpick that the nametags were a little bulky. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Alexander! We hope to see you at Connect again next year. TS TC S. Data Manager Real Estate ### "Early Adopter " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 15, 2025 As an early adopter, I’ve watched Onspring grow from a promising platform into an essential business tool. Its flexibility let us build workflows around our needs instead of forcing us to adapt. The interface is intuitive, and the ongoing enhancements have only made it stronger. What really sets Onspring apart is the support team—they’ve consistently listened, responded, and evolved the product with user feedback. It’s rare to see that level of partnership. Onspring has become a core part of how we manage risk, streamline processes, and stay aligned as a team. Pros What I like most is the Flexiblity intuitiveness, highly customizable, has great support, evolves with user feedback. Cons What I like least is the Initial setup can be complex, and advanced customization may require time or support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, TC! If there is anything specific we can do to make us a platform you would recommend to others, please let us know.  AM Alexander M. Internal Audit Telecommunications ### "Love onspring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 It’s been great, very easy to onboard and to use Onspring for internal audit and Sox control testing Pros Functionality of the customizations provides lots of flexibility with how you build the local instance Cons It would be nice to be able to link controls when writing narratives so that you can click on control Switched from [AuditBoard](https://www.capterra.com/p/148230/SOXHUB/) Price, auditboard increased our fees a lot and auditboard lacked internal reporting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Alexander! We really appreciate it.  JC Justin C. Sr. Information security analyst Computer Software ### "Dolby Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 15, 2025 My overall experience with Onspring has been amazing thus far. I’m looking forward to seeing how much we can grow it. Pros The thing I like most about using Onspring is its ease of use. Takes a bit of training of course but otherwise very easy to set up and the support is 100% Cons The main thing I like about Onspring is its ease of use. However, some of the layouts feel dated or too basic—like a glorified Excel table. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Justin! If there is anything specific we can do to make Onspring a platform you would recommend to others, please let us know.  GA Greg A. IT Governance Analyst Insurance ### "Outstanding capability" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 Pros The vast amount of options and features available for use as a GRC analyst has been outstanding for getting my company on the right track Cons Higher learning curve at first, but that is something you'd have with any new software. Their training and support team has been incredibly helpful getting through that learning curve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Greg! We really appreciate it.  OW Olivia W. Compliance Specialist Hospital & Health Care ### "Onward with Onspring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 We love it. Our company heavily utilizes the platform and are always looking at how we can continue to grow. Pros Fantastic customer support. We always get a response within 24 hours. Ease of use to manage the platform and the training to learn the platform is very in depth. Cons The system tends to slow down a bit at the end of the month into the first couple days of the next month, because everyone is trying to run their monthly reports. However, I know this is something they are working to address. Switched from [PolicyTech](https://www.capterra.com/p/20046/PolicyTech/) Cost, reporting capabilities, ease of use, user experience, ability to automate Alternatives considered [AuditBoard](https://www.capterra.com/p/148230/SOXHUB/) Reasons for choosing Onspring We chose Onspring due to cost and functionality Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Olivia! We really appreciate you as an Onspring client. KA Kate A. Data Coordinator Real Estate ### "OnSpring- unlimited possibilities " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 Great company with a great support team. Everyone from my company’s rep to the training team have all been very knowledgeable and helpful. Pros The program has endless possibilities. Everything is customizable for your needs. You can start with a blank slate and build exactly what you need or use premade apps within the platform. Cons I have not had any bad experiences with OnSpring so far. I think the biggest con is that because the possibilities are endless, there is a lot to learn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2025 Thank you so much for taking the time to post a review about your Onspring experience, Kate! We really appreciate it.  [View all Reviews](https://www.capterra.com/p/138931/Audit-Software/reviews/) Popular comparisons [Scrut Automation vs Onspring](https://www.capterra.com/compare/138931-10012083/Audit-Software-vs-Scrut)[Hyperproof vs Onspring](https://www.capterra.com/compare/138931-202536/Audit-Software-vs-Hyperproof)[AuditBoard vs Onspring](https://www.capterra.com/compare/138931-148230/Audit-Software-vs-SOXHUB)[Safetica vs Onspring](https://www.capterra.com/compare/138931-254806/Audit-Software-vs-Safetica-NXT) [SafetyCulture vs Onspring](https://www.capterra.com/compare/138931-141080/Audit-Software-vs-iAuditor)[Vanta vs Onspring](https://www.capterra.com/compare/138931-211459/Audit-Software-vs-Vanta)[Netwrix Auditor vs Onspring](https://www.capterra.com/compare/138931-164872/Audit-Software-vs-Netwrix-Auditor)[Ncontracts vs Onspring](https://www.capterra.com/compare/138931-233877/Audit-Software-vs-Ncontracts)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)