Aconex

Aconex

4 / 5 19 reviews

Who Uses This Software?

Designed for complex oil & gas and resources projects, Aconex allows owners, contractors, EPCs, project managers and consultants to collaborate securely, efficiently and easily across their projects.


Average Ratings

19 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Aconex
  • www.aconex.com
  • Founded 2000
  • United States

About Aconex

Aconex is the industry's most trusted construction management software, connecting teams on the world's largest oil & gas projects. Aconex enables project teams to control information and processes and to increase productivity, while managing risk and delivering on-time and on-budget. Clients include top world's leading oil & gas companies and 9 of the Top 10 EPC/EPCM firms.


Aconex Features

  • Compliance Management
  • Equipment Management
  • Inventory Management
  • Job Costing
  • Logistics Management
  • Maintenance Management
  • Material Management
  • Project Management
  • Resource Management
  • Scheduling
  • Work Order Management

Aconex Reviews Recently Reviewed!

Solid Project Management Platform

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: If you're an EPC company it'd be hard to go wrong with Aconex. We ended up selecting another platform, but it was a fierce competition. In the end, we opted for one with more market-ready integrations with other tools that we currently have in place (to avoid more siloes) and that also had a UI/UX that was more intuitive for creating processes and finding files/records (viz. a modular-tool setup). There were other considerations, but bottom line, Aconex is a solid platform that really offers a wealth of value for standardizing and automating key processes. They'll definitely be around for a while.

Pros: - Clean UI/UX experience - Configurable workflows created on front-end by user - Metadata based system allows for rich tagging and organization of files (Document Register) and other types of correspondence (Mail Types) - Views can be saved (and shared) for filtered searches that take place a lot (e.g. RFIs or Pending RFIs) - Mail types offer extreme configurability to formalize/standardize certain types of exchanges between parties that require user input or approval (e.g. Daily Logs, Meeting Minutes, RFIs) - Can pay per user or go with unlimited user option and pay a percentage/fee based on how much company commits to running through Aconex for set period of time; having options are nice though - Reinvest 20% into R&D - Support Central contains outstanding documentation - Great mobile apps with wide-functionality

Cons: - Takes some mental training to know which Register to go look in, whether that's the Document or Mail Register. In my experience, this was because currently, our company stores RFIs as documents/files, whereas Aconex treats them as a Mail Type; so looking for an RFI requires searching in the Mail Register (since it's a type of correspondence) not the Document Register (note: Aconex can also handle RFI process as a document, I believe buy sending it around via Workflows, in which case it *would* be a file located in the Document Register) - Meta data is the smartest way to organize big data however it *does* require a solid tagging system; some companies may not have this (but I'm sure Aconex would assist with this setup) - A few Auzzy-isms are distracting to look over (e.g. Tender vs. Bid) - Has technical potential to integrate with other software/tools through APIs but not many market-ready connections that can be demonstrated - Almost handles entirety of project life-cycle, but a little weak on POs (i.e. not a P2P tool, Procure to Pay) and integrating the Connected Cost tool with other ERPs (note: see previous remark, it *is* technically feasible)

Aconex Review

Sep 13, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: All documents in one place and easy access and stakeholder communication. Adding people to the project is a good feature.

Cons: Some features are hard/time-consuming to use, for example attaching files - each file has to be attached individually.

Excellent System

Jul 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This system is perfect for connecting and sharing information with multiple people for large construction projects.

Cons: Although it is not intuitive, it is easy to learn the system and to quickly maximize all of the features it has to offer.

Project Controls Excellence

Jul 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Brilliant tool for enterprise companies with workflow and multi module software

Pros: Multi Global access Multi module Integration of Worksite (PrismG2 light) BIM module Task and document management

Cons: Little slow due to SasS Not the best reports however this is something they are looking to improve on

Good enough but still need aome improvement

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: They need to focus in data analysis and visualizing

Pros: Easy to use, Easy interface, satsfying workflow module, online training and well customer service provided.

Cons: No satisfying reports provided, and no improvement has been made since 5 years ago for this specific module.

Acontex review

Apr 18, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Could use some work on the graphics

Pros: Easy to use Lots of tutorials on youtube good customer service Best price on market The company checks in frequently

Cons: un common The text is very small makes the companys use it makes the process alot easier makes payments easier

Good in theory, but poorly executed.

Apr 11, 2017
2/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I like the concept of an application that manages all the documentation on the project, but the quality of the service is so bad it's absurd. I can't download large files because server keeps disconnecting. I've tried contacting customer support but I can't even get them to acknowledge me - they just close my ticket without communicating with me.

Good idea, but poorly executed.

Apr 11, 2017
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Comments: The idea is good - site for organizing all the documents and workflows for a project, pity execution is so bad. Downloads are painfully slow, customer support is literally non-existent. I contacted customer support about it taking all day to download a document and they just closed my ticket without any communication. Obviously, the customer support staff don't want to deal with problems they can't fix.

Excellent App

Jan 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Flexible, intuitive, simplistic...Great App Works fine and interfaces easy to use. Only suggestion to add a doc search button at the top. Like it!

Owner's Rep User

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I found Aconex to be quite functional and easy to access. It's workflow and document control systems were quite robust. I particularly liked Aconex Field. It is a punch list or snag list tool that uses QR Codes to ID building area, smart phones and tablets to take pictures that you can annotate by drawing on the picture with your finger, and then assign it to a company or even and individual. Great, easy to use product.

Pros: Incredibly robust and adaptable to any situation

Cons: The very robustness makes it time consuming to change for different approval processes.

Recommendations to other buyers: I would still recommend it.

Aconex Preliminary Evaluation

Nov 07, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: This review is based on the early stages of implementation and configuration. Aconex guarantees you that they can have your system up and running within a matter of a few weeks. What's not taken into account is the configuration based on your organizations needs and defining your internal processes. Without going through their professional services, you are left to determine what works that can encounter perhaps unnecessary pitfalls. Given our current status, we are still struggling to pull together a system that is fluid for us as well as the contractors and how we collaborate. We are dealing with multiple projects that compounds the situation and would have liked to have been provided more guidance throughout the development phase. To be fair, there needs to be direction and consensus from within in order to produce a workable product.

Pros: Communication and retention of emails delivered to and from the contractor within the system.

Cons: This software is not intended for an overall program management software and does not have a means of tracking action items, financial, change management. etc. The biggest hurdle to overcome is that this is not a folder based structure.

Recommendations to other buyers: Bottom line is know what you are buying. No software product is perfect and requires alot more work than any sales person is going to tell you. Know exactly what you want the software to do, and what you want to have at the end of your project.

Frustrating, when it could be so much more than it is.

Apr 26, 2016
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
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Pros: Does provide a global platform, that allows many users to work together.

Cons: Poor support, with a tendency to blame customers for problems, along with poor design aspects (doesn't officially support multiple tabbed windows for examples) that actually creates problems. Relies heavily upon users having many processes in place to support using it, as there is not intrinsic document management or project management functionality. Aconex themselves don't provide very much in getting to grips with it, or how to user it. Sink or swim... I could go on...

Recommendations to other buyers: Look for both document management and project management funcionality in a product like this, particularly for complex projects. Aconex is otherwise just a document register with email.

A must-have software for medium to large scale projects

Feb 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: best for traceability and sharing of large files. Very good customer support and works well with Aconex Field. Customizable

Cons: Requires other parties to create accounts. Not required for small projects .

Recommendations to other buyers: Excellent for tracking correspondence and sharing files, easy to use. Perfect for design and build projects.

Aconex for Construction Project

Jul 01, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Search function is very good. Super search is valuable. Filtering by document type is very good.

Cons: Not as flexible as ideal. Login required each usage. Opening documents in original form is cumbersome.

Recommendations to other buyers: Try it first on a sample project. Enter sample data and try revisions, and other features

Excellent project interface with client

Mar 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Flexible, intuitive, simplistic, encompassing, always refining and redefining and listening to the user and the client to ensure the best program for the best outcome

Aconex Software Review

Mar 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Recently we chose Aconex Company as a solution for our Document Control System including keeping online record for a few years so that all of our staff, consultants, clients, sub-contractors, suppliers can easily access the system.

It is one of the best systems for our company since all of the options are very easy to use (No need for many hours of training). Anyone can operate this system with 30-45 minutes of training.

Highlights - Any size email can be sent through Aconex, can easily access anywhere in the world (only internet required), Site Engineers can easily access the software while they are on site through iPad/iPhone/smartphone. Online review of documents (instead of printing many hardcopies), we can review and comment on drawings online. This will decrease the workload of document controllers.

Excellent team support by the Aconex Team.

I have been using Aconex for 5 years

Mar 28, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Over 5 years I have been impressed with the constant drive by Aconex to improve the platform and provide additional features.

Excellent Product with great support

Mar 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used Aconex for about 3 years and for 100+ different projects. I loved that project set up was so simple and that I could customize the fields to meet my needs. The Customer Service teams were always available to assist if I had issues and would take comments from customers into consideration when improving the overall system. It was great that improvements where rolled out across all users.

Aconex widely used to successfully complete major railway upgrade in Malaysia

Mar 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It delivered everything as promised. Major pros are - its accessibility from anywhere, the ease of adding new users, the commercial arrangements.

Search engine, mail and notification facilities are easy to use and very effective. I am yet to try out the feature of packaging up all the data and storing it an archive somewhere but I have no doubt this will work well.

Compared to other products - typically Corporate in house products - this product is by far superior in all respects. I highly recommend it.