# Wello Solutions Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Wello Solutions Software - reviews, pricing plans, popular comparisons to other Scheduling products and more. Source: https://www.capterra.com/p/138949/Odyssee-Service-Software --- # Wello Solutions Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Wello Solutions ## What is Wello Solutions? Wello Solutions Field Service Management Software - for the planning and execution of technical Field Service. Many companies worldwide trust our Service Solution that enables your service team to be more efficient and provide great service. Manage clients and installations, plan work orders and provide your technicians with an intelligent tool to execute them. Through the Service App your technicians can always access the information they need, register their work and generate high quality service reports. ## What is Wello Solutions used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €22 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Wello Solutions?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.wello.solutions&name=Wello Solutions) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wello Solutions 4.8 (9) VS. [4.6 (1,435)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price €22 Per User, Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (9) Ease Of Use 4.6 (425) Value For Money 4.6 (9) Value For Money 4.4 (418) Customer Service 4.7 (9) Customer Service 4.6 (421) ## Wello Solutions alternatives [4.6 (5,120)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (226)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (174)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/138949/Wello-Solutions/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Third-Party Integrations 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Mobile Access 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Calendar Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Customer Database 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Electronic Signature 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Digitally sign online documents Wello Solutions 170 features Manage and track employee attendance Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Stored list of contacts and groups Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Schedule the calibration of instrumentation and maintenance requirements Communicate using direct chat or messages within the system An itemized to do list that can be edited as tasks are completed Schedule in-person or online classes Private online space that lets businesses securely share documents and provide information access to clients Track employees' arrival and departure timings for payroll purposes Provides a channel for team members to share media files, communicate, and work together A way to visually represent data where different categories of items are marked with different colors Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Manage relationships with customers and address customer concerns Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track unplanned equipment or network failures Assemble applications and processes by dragging over and arranging pre-built components Generate estimated arrival times for drivers to keep back office or customers informed Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Reminders sent via email Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Assign working shifts or tasks to employees based on their availability Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Store and access documents, forms, and photos in one centralized place Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Serving plumbing industry professionals Store, manage and track all forms in a centralized location System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Establish procedures for monitoring locations of keys Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Predict labor requirements based on past and present data/trends Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Book meetings and appointments through a website or digital platform Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Calculate rule-based prices for a product/service Arrange tasks based on the level of priority or urgency Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Plan and coordinate all the resources, costs and time needed to execute assignments Create, send, and track purchase orders and their statuses Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Tools to find, assess, and hire suitable candidates for a job within an organization Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Assign available resources to various projects and tasks Allocate and manage resources, such as employees, equipment, facilities, and other assets Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Identify and assess hazards to ensure the well-being of employees, assets, and the environment Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Managing and trading shift details between employees Track and manage sick leave time Track employee skills, competencies, training & qualifications Send messages via SMS Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation Track the amount of time spent on a job or task Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track the duration and expiration of warranty as well as any obligations under that warranty Seamlessly integrates with 3rd party websites Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (9) 4.7 Based on 9 reviews ## Pricing Value for money 4.6 (9) Free Trial Free Version Basic €22.00 Per User,Per Year Value for money 4.6 (9) 4.6 Based on 9 reviews ## Integrations [ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Odoo](https://www.capterra.com/p/135618/Odoo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (9) 4.7 Based on 9 reviews ## User reviews Overall rating 4.8 Based on 9 reviews Filter by rating 5(7) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AB Abishek B. Admin Internet ### "Efficient Scheduling Tool with Room for Growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2024 My overall experience with Wello Solutions has been positive. The platform simplifies scheduling and task management, which boosts productivity. The interface is user-friendly, and support has been responsive to issues. However, the cost of additional licenses and limited integration options could be improved. Overall, it's been a reliable tool for our team's needs. Pros I really appreciated the streamlined scheduling and ease of managing team tasks. The user interface is intuitive, making it simple to assign and monitor tasks Cons The licensing costs can add up since each admin needs a separate license. Also, it would be helpful if there were more integrations with other software. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reasons for choosing Wello Solutions We chose Wello Solutions because of its specific focus on scheduling and its intuitive interface, which better fit our team's needs. Additionally, its pricing model was more favorable compared to the alternatives. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 Abishek, thank you so much for this thorough feedback! We're incredibly proud to work with your team and thrilled to hear that we've been able to help improve your processes. We're continuously working on enhancing integrations. While we already offer a robust selection of native connectors and the ability to connect Wello with any platform through Zapier, we can also develop custom integrations upon request. Please don't hesitate to reach out to our Success Team whenever needed. Thanks again for taking the time to share your review! 😊 RS Rupesh s. QUALITY ASSURANCE Apparel & Fashion ### "Excellent solution for field services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2024 Overall, it's a great system, especially considering the cost. Compared to what we used before, Wello has helped us modernize our processes. Their support team is very responsive, usually getting back to me within seconds of submitting a callback request. The onboarding process was quite challenging at first, but after I asked for more assistance, they provided the additional help we needed. Pros like the dispatch page and the affordability of the product, which delivers solid software and a reliable customer database. The lack of a per-user fee was a major selling point for us. It's also easy for my technicians to use, which has been a huge benefit. Cons There are a few small issues that need to be worked out. Some limitations exist in the user interface, and while the platform has many features, it's essential to understand all of its capabilities through onboarding support. Occasionally, there are minor glitches, but nothing significant enough to disrupt my work or make me consider canceling. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Ease of Use, Upgrade in Technology/Dispatch Systems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 8, 2024 Hi R. Singh, Thank you so much for your review! We’re glad to hear that things are going well overall. We’ve noted your feedback regarding the need for a more advanced UI, and we’re always looking for ways to provide even better business insights to our customers. If you have any additional insights or suggestions, please feel free to reach out to our Success Team, and we’ll make sure to pass them along to our Product Team. Thanks again for your input! Cheers! Thakur P. CEO Broadcast Media ### "Positive Experience with Professional and Custom Solutions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2024 My overall experience with Wello Solutions was quite good. They delivered a high-quality product that met my needs and expectations. The team was professional and skilled, and they maintained good communication throughout the project. While there were a few minor hiccups, they were addressed promptly and didn't overshadow the positive aspects of working with them. I’m satisfied with the results and would consider working with them again in the future. Pros What I liked most about Wello Solutions was their ability to tailor software exactly to my needs. Their team is incredibly knowledgeable and stays up-to-date with the latest technology trends. They communicated well throughout the process, keeping me informed and involved. They also delivered the project on time and offered excellent support even after it was completed. Overall, their expertise and customer focus really stood out to me. Cons What I liked least about Wello Solutions was that sometimes communication felt a bit slow, especially when I needed quick updates or answers. There were a few instances where project adjustments took longer than expected. Additionally, while their solutions are generally effective, there were moments when the end product didn’t fully align with my initial vision, requiring more revisions than anticipated. Overall, these were minor issues, but they did impact the overall experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2024 Hi T. Puneet, Thank you for taking the time to leave us such a thoughtful review. We truly appreciate your feedback and value you as a Wello Solutions user. Best regards, Team Wello Solutions WV Wout V. Energy Consultant Information Technology and Services ### "Review Wout VC" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 9, 2024 Pros Lay-out is really nice and usefull, easy to operate Cons Sometimes there are bugs but they get fixed quite fast Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2024 Dear Wout, Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts. While you’ve experienced some bugs, we’re glad to hear they were resolved swiftly. To further enhance your experience, we’ve implemented an automated quality assurance process that is expected to reduce bugs by up to 95%. This means such issues should become much less frequent in the future. We truly value your continued trust in us. Best regards, Team Wello Solutions SK Shivam K. Head of IT Ops Mining & Metals ### "Wello Solutions helped us optimize our service planning—finally, the solution I was looking for!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2024 As an IT consultant, I needed a reliable job scheduling system after securing three major contracts. Wello Solutions stood out for its affordable pricing and efficient inventory system, allowing me to track stock between the warehouse and vehicles seamlessly. While the platform has a bit of old-school design, it's user-friendly and steadily improving. To fully enjoy its key features, I recommend spending time exploring the platform, as it offers advantages over many competitors in the FSM industry. The mobile app is solid, and although reporting was recently added, I haven't had enough experience with it yet. Despite a few shortcomings, I appreciate the continuous updates and responsive customer support. Pros Highly effective and easier to implement than other applications, this powerful tool has streamlined my team's dispatching process. Cons The inventory system is solid, with a well-organized presentation of information and a user-friendly mobile app. The platform is easy to use and offers good customization options. However, there's no direct integration with Freshworks, so I had to use Zapier, but it integrates seamlessly and works well. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) It's easy to find a person at Wello to communicate with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 13, 2024 Hi Shivam, thank you for taking the time to leave such a kind review. We truly appreciate your rating and value you greatly as a Wello Solutions user. Best regards, Team Wello Solutions SB Stephane B. Sytem Engineer Security and Investigations ### "Feedback from Wello User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 3, 2024 Overall very satifisying, all in one software and a cloud based software which provides lots of advantages, fault tolerance and less responsibilty for system administrators. since the upgrade from odysse to wello, i noticed a lot of backgroud improvements like no more downtimes and better communication Pros friendly user interface and no lacking of system at all very fluent and responsive. also the web interface provide quite lots of advantages compared to an application itself Cons lack of traning and certifications can be a good way to perfectionate the system and provide confidence to the users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 9, 2024 Thank you for your loyalty and the 5-star review, Stephane! We're always improving the platform and rolling out new features. Our chat bubble can handle many customer inquiries with instant responses. Feel free to give it a try, If there is any other feedback or support needed, don't hesitate to reach out to me via Email: hello@wello.solutions. Thanks again and have a great day! Preity U. Director Broadcast Media ### "Exceptional Value for an Outstanding Platform - A Remarkable App and Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2024 Wello Solutions streamlines my scheduling and planning process, offering a comprehensive SaaS Field Service Management solution that allows for efficient management of all my job appointments and more, all within one integrated platform. Pros Wello Solutions stands out with its powerful scheduling capabilities, designed to streamline operations for businesses juggling a multitude of appointments, service requests, and staff availability. What once was a complex challenge is now a breeze, thanks to Wello's user-friendly scheduling interface. It enables seamless assignment and monitoring of tasks throughout our organization. With a flexible calendar that can be tailored to your needs and simplifies planning. Cons I honestly have nothing bad to say about Wello Solutions. I wish I had found it sooner! Alternatives considered [Salesforce Field Service](https://www.capterra.com/p/153526/Field-Service-Lightning/) Reasons for choosing Wello Solutions Easy to use and implement which can be done within a few minutes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 9, 2024 Hi Preity, thank you for taking the time to leave us such a kind review. We truly appreciate your feedback and value your support. Best regards, Team Wello Solutions Wolf S. Director - Branch Manager ### "This is a fantastic Online and Offline Tool for service personnel!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2018 Perfect service capabilities. Very cost-effective particularly compared to local solutions . Pros Online plus Offline. Ties in nicely with our Exact Cloud ERP solution. Multi-language capability. For us and other clients both German and English support is mandatory for our market. Cons There is absolutely nothing negative to say about this grear SaaS tool. Ourselves and our clients love this fantastic tool! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 24, 2024 Thank you deeply for your kind words, Wolf! It's wonderful to hear that the customizable features of our platform are meeting your needs, enabling you to tailor the user experience for your team effectively. Your satisfaction is our top priority, and we're thrilled to have contributed to your business's efficiency. We are committed to continual enhancement and value your input immensely. Should you have any suggestions or innovative ideas that could further streamline your operations, our Support team would be delighted to hear from you. Please feel free to reach out at support@wello.solutions or engage with us via live chat. Your feedback is not just welcomed—it's encouraged. Together, we can shape an even more powerful tool for you and your team. We're looking forward to connecting with you! MS Markus S. Advisor ### "Well structured and easy to handle. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 11, 2018 Pros An affordable field service software which offers a) a multi-worker time and route planner, b) a customer portal, c) contract management feature and d) multi-language option is pretty unique. Cons each admin requires an own license - license price should solely depend on number of field service staff; annual license fee is payable in advance; currently a native interface is available only for "exact" bookkeeping software (a native interface for "Sage" cloud products is planned, as I understand) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 14, 2018 Thank you for your review. The reason why admins pay equally a license is because they have just as many features for planning and administration than technicians in the field. Also we are indeed working on a connector to all sage products and have already existing connectors to Exact Online, SAP& NAV. [View all Reviews](https://www.capterra.com/p/138949/Wello-Solutions/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)