--- title: "Wello Solutions Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Wello Solutions Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/138949/Wello-Solutions/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Wello Solutions Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Wello Solutions ## What is Wello Solutions? Wello Solutions Field Service Management Software - for the planning and execution of technical Field Service. Many companies worldwide trust our Service Solution that enables your service team to be more efficient and provide great service. Manage clients and installations, plan work orders and provide your technicians with an intelligent tool to execute them. Through the Service App your technicians can always access the information they need, register their work and generate high quality service reports. ## What is Wello Solutions used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €22 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Wello Solutions?[Manage this product listing](https://www.g2.com/products/wello-solutions/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wello Solutions 4.8 (9) VS. [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price €22 Per User, Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (9) Ease Of Use 4.6 (948) Value For Money 4.6 (9) Value For Money 4.4 (819) Customer Service 4.7 (9) Customer Service 4.6 (873) ## Wello Solutions alternatives [4.4 (96)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (510)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (30)](https://www.capterra.com/p/158852/Less-Paper/reviews/) Starting price $120.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Wello Solutions Overview ### What company size and specific industries is Wello Solutions built for? Wello Solutions is designed for companies in installation, maintenance and repair, appliances and medical devices, building maintenance, HVAC, machine manufacturing, machine rental, renewable energy, and security systems. The vendor description does not specify a particular company size, so it appears suited to organizations operating in these service and equipment sectors. Features and Usability ### What are the key features of Wello Solutions? Wello Solutions offers scheduling and dispatch management, work order management, and appointment booking for service operations. It also includes time tracking, attendance management, billing and invoicing, and payment processing, plus asset tracking, inventory management, workflow management, reporting and analytics, and integrations with accounting and CRM systems. Integrations ### Which third-party tools and platforms does Wello Solutions integrate with? Wello Solutions integrates with more than 10 third-party tools across CRM, support, and accounting. Official catalog integrations include Asana, Drift, Intercom, JIRA Service Management, Pipedrive, Zendesk Suite, Zapier, and accounting or ERP platforms such as Dynamics 365, FreshBooks, Odoo, and Xero. Getting Started and Support ### What training and onboarding options does Wello Solutions offer? Wello Solutions offers in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced viewing for teams that need different ways to learn product features and setup steps. Getting Started and Support ### What customer support options does Wello Solutions offer? Wello Solutions provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support coverage is defined by these channels, but no reviewer feedback about response times, helpfulness, or common issues is available to describe user experience. ## Features AI summary Based on 16,930 Scheduling reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) Wello Solutions supports all three of the features reviewers value most: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses coordinate appointments as availability changes, manage bookings with fewer manual steps, and keep calendars organized across daily operations, allowing teams to schedule more efficiently and reduce conflicts. Real-time Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Booking Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Mobile Access 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Third-Party Integrations 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Calendar Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Wello Solutions 170 features ### All Features - Absence Management: Manage and track employee attendance - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Book: Stored list of contacts and groups - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Chat/Messaging: Communicate using direct chat or messages within the system - Checklists: An itemized to do list that can be edited as tasks are completed - Class Scheduling: Schedule in-person or online classes - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Downtime Tracking: Track unplanned equipment or network failures - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Plumbing Industry: Serving plumbing industry professionals - Forms Management: Store, manage and track all forms in a centralized location - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Key & Lock Management: Establish procedures for monitoring locations of keys - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Labor Forecasting: Predict labor requirements based on past and present data/trends - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Price and Cost Calculations: Calculate rule-based prices for a product/service - Prioritization: Arrange tasks based on the level of priority or urgency - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Timesheet Management: Track the amount of time spent on a job or task - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Website Integration: Seamlessly integrates with 3rd party websites - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (9) 4.7 Based on 9 reviews ## Pricing Value for money 4.6 (9) Free Trial Free Version Basic €22.00 Per User,Per Year Value for money 4.6 (9) 4.6 Based on 9 reviews ## Integrations [ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Odoo](https://www.capterra.com/p/135618/Odoo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (9) 4.7 Based on 9 reviews ## User reviews Overall rating 4.8 Based on 9 reviews Filter by rating Counts reflect reviews available in this feed. 5(7) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Preity Ü. Director Used the software for: Less than 1 year ### "Exceptional Value for an Outstanding Platform - A Remarkable App and Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2024 Wello Solutions streamlines my scheduling and planning process, offering a comprehensive SaaS Field Service Management solution that allows for efficient management of all my job appointments and more, all within one integrated platform. Pros Wello Solutions stands out with its powerful scheduling capabilities, designed to streamline operations for businesses juggling a multitude of appointments, service requests, and staff availability. What once was a complex challenge is now a breeze, thanks to Wello's user-friendly scheduling interface. It enables seamless assignment and monitoring of tasks throughout our organization. With a flexible calendar that can be tailored to your needs and simplifies planning. Cons I honestly have nothing bad to say about Wello Solutions. I wish I had found it sooner! AD Admin Admin Used the software for: Less than 1 year ### "Efficient Scheduling Tool with Room for Growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 11, 2024 My overall experience with Wello Solutions has been positive. The platform simplifies scheduling and task management, which boosts productivity. The interface is user-friendly, and support has been responsive to issues. However, the cost of additional licenses and limited integration options could be improved. Overall, it's been a reliable tool for our team's needs. Pros I really appreciated the streamlined scheduling and ease of managing team tasks. The user interface is intuitive, making it simple to assign and monitor tasks Cons The licensing costs can add up since each admin needs a separate license. Also, it would be helpful if there were more integrations with other software. EC Energy Consultant Energy Consultant Used the software for: 1-3 years ### "Review Wout VC" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 16, 2024 Pros Lay-out is really nice and usefull, easy to operate Cons Sometimes there are bugs but they get fixed quite fast HO Head of IT Ops Head of IT Ops Used the software for: 3-5 years ### "Wello Solutions helped us optimize our service planning—finally, the solution I was looking for!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2024 As an IT consultant, I needed a reliable job scheduling system after securing three major contracts. Wello Solutions stood out for its affordable pricing and efficient inventory system, allowing me to track stock between the warehouse and vehicles seamlessly. While the platform has a bit of old-school design, it's user-friendly and steadily improving. To fully enjoy its key features, I recommend spending time exploring the platform, as it offers advantages over many competitors in the FSM industry. The mobile app is solid, and although reporting was recently added, I haven't had enough experience with it yet. Despite a few shortcomings, I appreciate the continuous updates and responsive customer support. Pros Highly effective and easier to implement than other applications, this powerful tool has streamlined my team's dispatching process. Cons The inventory system is solid, with a well-organized presentation of information and a user-friendly mobile app. The platform is easy to use and offers good customization options. However, there's no direct integration with Freshworks, so I had to use Zapier, but it integrates seamlessly and works well. QA QUALITY ASSURANCE QUALITY ASSURANCE Used the software for: 3-5 years ### "Excellent solution for field services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2024 Overall, it's a great system, especially considering the cost. Compared to what we used before, Wello has helped us modernize our processes. Their support team is very responsive, usually getting back to me within seconds of submitting a callback request. The onboarding process was quite challenging at first, but after I asked for more assistance, they provided the additional help we needed. Pros like the dispatch page and the affordability of the product, which delivers solid software and a reliable customer database. The lack of a per-user fee was a major selling point for us. It's also easy for my technicians to use, which has been a huge benefit. Cons There are a few small issues that need to be worked out. Some limitations exist in the user interface, and while the platform has many features, it's essential to understand all of its capabilities through onboarding support. Occasionally, there are minor glitches, but nothing significant enough to disrupt my work or make me consider canceling. CE CEO CEO Used the software for: Less than 1 year ### "Positive Experience with Professional and Custom Solutions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2024 My overall experience with Wello Solutions was quite good. They delivered a high-quality product that met my needs and expectations. The team was professional and skilled, and they maintained good communication throughout the project. While there were a few minor hiccups, they were addressed promptly and didn't overshadow the positive aspects of working with them. I’m satisfied with the results and would consider working with them again in the future. Pros What I liked most about Wello Solutions was their ability to tailor software exactly to my needs. Their team is incredibly knowledgeable and stays up-to-date with the latest technology trends. They communicated well throughout the process, keeping me informed and involved. They also delivered the project on time and offered excellent support even after it was completed. Overall, their expertise and customer focus really stood out to me. Cons What I liked least about Wello Solutions was that sometimes communication felt a bit slow, especially when I needed quick updates or answers. There were a few instances where project adjustments took longer than expected. Additionally, while their solutions are generally effective, there were moments when the end product didn’t fully align with my initial vision, requiring more revisions than anticipated. Overall, these were minor issues, but they did impact the overall experience. SE Sytem Engineer Sytem Engineer Used the software for: 1-3 years ### "Feedback from Wello User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 9, 2024 Overall very satifisying, all in one software and a cloud based software which provides lots of advantages, fault tolerance and less responsibilty for system administrators. since the upgrade from odysse to wello, i noticed a lot of backgroud improvements like no more downtimes and better communication Pros friendly user interface and no lacking of system at all very fluent and responsive. also the web interface provide quite lots of advantages compared to an application itself Cons lack of traning and certifications can be a good way to perfectionate the system and provide confidence to the users Wolf S. Director - Branch Manager Used the software for: Less than 1 year ### "This is a fantastic Online and Offline Tool for service personnel!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2018 Perfect service capabilities. Very cost-effective particularly compared to local solutions . Pros Online plus Offline. Ties in nicely with our Exact Cloud ERP solution. Multi-language capability. For us and other clients both German and English support is mandatory for our market. Cons There is absolutely nothing negative to say about this grear SaaS tool. Ourselves and our clients love this fantastic tool! AD Advisor Advisor Used the software for: Less than 1 year ### "Well structured and easy to handle. " 5.0 June 13, 2018 Pros An affordable field service software which offers a) a multi-worker time and route planner, b) a customer portal, c) contract management feature and d) multi-language option is pretty unique. Cons each admin requires an own license - license price should solely depend on number of field service staff; annual license fee is payable in advance; currently a native interface is available only for "exact" bookkeeping software (a native interface for "Sage" cloud products is planned, as I understand) [View all Reviews](https://www.capterra.com/p/138949/Wello-Solutions/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.