# MiHCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MiHCM the right Human Resources solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/138958/Microimage-HCM-Cloud/reviews

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MiHCM

3.8 (26)

[View alternatives](https://www.capterra.com/p/138958/Microimage-HCM-Cloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of MiHCM

Ease of use

3.9

Customer Service

3.5

## Pros and Cons in Reviews

Charana R

Project ManagerApparel & Fashion, 10,001+ employeesUsed the software for: 1-2 years.

“MiHCM application improved our company HR operations in terms of centralizing employee count and streamlined payroll, attendance, recruitments and trainings.“

December 7, 2022

bw

buddhi w

Senior Software EngineerComputer Software, 201 - 500 employeesUsed the software for: 6-12 months.

“I was confused to from where to navigate as some of the tabs are not clickable / takes time to load the view.“

June 1, 2024

AJ

Amila J

CEO Mining & Metals, 51 - 200 employeesUsed the software for: More than 2 years.

“It runs on the cloud so it is cost effective, easy to manage,has mobile apps, and the MiHcm team is very responsive“

December 19, 2022

KO

Khine Nwe O

Deputy Head of HROil & Energy, 201 - 500 employeesUsed the software for: More than 2 years.

“Cost effectiveness is our best choice that we use MiHCM.“

March 14, 2023

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Raden Ali R.  
IT Data & QA Head  
Financial Services  
Used the software for: 2+ years

### "MiHCM Experience"

March 14, 2023

4.0

Pros

Mobile apps UI, various features, user friendly

Cons

minimal customization, need to enhance based on Indonesia Customization

Alternatives considered

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)

Reason for choosing MiHCM

Cheaper

Review Source

bW

buddhi W.  
Senior Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "A good one in the current market"

June 1, 2024

4.0

All in one HR solution for any type of companies.

Pros

I'm using this currently. There are features like leave management, attendance management, HR notice board, reach HR and my activity feed and things to do list. In leave management I can apply, cancel and view leave calendar and summary. I can view my company personal profile details and timeline. The best thing of the mobile app is that I can approve leave requests and it notify me without being missed any.

Cons

I had some navigation problems in the mobile app. I was confused to from where to navigate as some of the tabs are not clickable / takes time to load the view.

Review Source

VR

Verified Reviewer  
HR  
Arts and Crafts  
Used the software for: 1-2 years

### "MiHCM HRIS & Payroll"

September 2, 2024

1.0

Overall, I am not satisfied. I felt like everything took so much time to process and resolve. Come to our renewal, the rate was very high that I don't even understand how they come up with that rate.

Pros

At first, I like MiHCM comparing it to the old system that we used, our sales manager is also easy to talk too. I also liked that MiHCM has a lot of potential when it comes to analytics. System generated reports are okay.

Cons

As time passes by, the support team took so much time to resolve issues. Some issues gets resolves 2 weeks to 1 month and some are more than 1 month. Some part of the system and reports has jargons that we do not use in the Philippines. I hope those kind of jargons will be replaced with a common English word. The system has some bugs like some fixed transactions should be uploaded in the payroll module every payroll processing. You cannot have urgent support when needed, it took time for the supports to respond. Most of the time, I get to resolve all my issues on my own before they respond.

Alternatives considered

[Sprout](https://www.capterra.com/p/175756/Sprout/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing MiHCM

Pricing and MiHCM demo was so great.

Switched from

[Sprout](https://www.capterra.com/p/149254/Sprout-HR-Payroll/)

Pricing wise, easy to navigate and all HR processes became easier. When I was using MiHCM, it always took me 5 to 6 hours to finish payroll. Now with Sprout, it only took me 2 hours to complete payroll.

Review Source

VR

Verified Reviewer  
Project Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "HR360 from MiHCM"

December 7, 2022

4.0

MiHCM application improved our company HR operations in terms of centralizing employee count and streamlined payroll, attendance, recruitments and trainings. Also with the automation we have saving more than 20000 papers per month, which impact to our sustainability strategy. It will give more improvements to HR operation in terms of using it as a main application for HR Department.

Pros

This product is a simple and easy to use application form different angles. End users are highly rated and satisfy with the product and same time administrators also highly like to work on the product. Product will be highly configurable and supportive with the operational changes. Time and Attendance module will give massive uplift to the management as well as manage the legal activities.

Cons

This application designed and improved for more into executive level company. It should be improve on the non-executive level features and functional operations. The limited flexibility available on aligning non-executive (staff level) requirements.

Reason for choosing MiHCM

Cost factor

Review Source

ZC

Zunaid C.  
Human Resource Business Partner  
Real Estate  
Used the software for: 1-2 years

### "Bug soltution & Old version required"

December 6, 2022

4.0

Its good, as i have mentioned earlier if all the minor issues are solved it can be a better one.

Pros

With new unique software, it has a high opportunity to expand its market in Bangladesh.

Cons

the software is still not a solid one, there are a lot of minor improvements but it creates a hassle for the end users. Like people using old versions, smartphones cannot access the software. and we cannot ask our employees to upgrade their cell phones. Mihcm should have provision and back of the older versions for maximum user interaction.

Review Source

KNO

Khine Nwe O.  
Deputy Head of HR  
Oil & Energy  
Used the software for: 2+ years

### "Feedback Review"

March 14, 2023

3.0

Cost effectiveness is our best choice that we use MiHCM. Overall are though real time customer service is to be improved, our Technical support team from VDBLoi Myanmar is very efficient in providing necessary assistances whenever we required. Country based technical support is one of competitive prospects that we chose MiHCM service.

Pros

User friendly, cost effective, Updated Technology support. Payroll module is very supportive. Extracted reports are very reliable and valid.

Cons

Customer Service from MiHCM should be more improved to provide quick response and support in real time basis. Necessary improvements should be required through integration with core SAP and other ERP platforms.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing MiHCM

Reasonable pricing with availability of in house county based technical support team VDBLoi Myanmar.

Review Source

MMOS

Myo Min Oo S.  
HRIS\_AM  
Banking  
Used the software for: 2+ years

### "As user and administrator "

March 9, 2023

3.0

As daily basic, can handle routine workload liked attendance, leave, recruiting, offboarding, etc.

Pros

Time and management records mostly accurately and also in mobile app. Payroll function and report can deploy adaptively per company policy.

Cons

Learning management need more functions and usability align with practice in externally but not just record. Second is release note need to release / update on time while something change in functions/ form/ modules. Customizable mail template and announcement needed with more function by admin(customer)

Review Source

HWM

Htet Wai M.  
Deputy Director, Partnership and Regional Business  
Insurance  
Used the software for: 2+ years

### "Overview of MiHCM"

March 20, 2023

3.0

Pros

Dynamic, user friendly and can retrieve multiple reporting format.

Cons

Learning platform and training management module is the weakest feature among others of MiHCM.

Review Source

VR

Verified Reviewer  
Product Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Best UI"

March 17, 2023

4.0

flexible attendance, leave management. It's really helpful to our flexible company.

Pros

I love the User Interface, so smooth and modern for HR system compared to another product.

Cons

They really need upgrade the support team.

Review Source

VR

Verified Reviewer  
Head of People Operations  
Farming  
Used the software for: 2+ years

### "Not a good experience "

December 30, 2022

1.0

Pros

The best feature was that we could have the whole software interface in another language which helped our employees use it.

Cons

The software was unreliable. If we requested customization for one area, it would somehow go and impact another completely different area and cause an error there. The software was also very difficult to use for both the administrator and users.

Review Source

SR

Sachintha R.  
Assistant Manager - Human Resources  
Capital Markets  
Used the software for: 2+ years

### "Review of MiHCM"

March 9, 2023

5.0

Pros

The product was easy to use and the integration was quite successful and the team was very helpful at the initial stages.

Cons

The support team is very slow and difficult to reach when urgent requirements rise.

Review Source

SS

Syed S.  
Senior Account Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Great app"

March 10, 2023

4.0

Great

Pros

User Interface is great. Easy to use. Mobile app is very convenient to use on the go.

Cons

Synching problem with fingerprint device

Review Source

MTIB

Md Tajul Islam B.  
Assistant Manager, HR  
Automotive  
Used the software for: 1-2 years

### "Self observation regarding MiHCM"

December 22, 2022

4.0

Its a organized software and manageable by nature of tasks.

Pros

Anniversary mail and on boarding-exit way

Cons

Payroll process bit complex but manageable

Review Source

VR

Verified Reviewer  
HR Assistant  
Apparel & Fashion  
Used the software for: 1-2 years

### ""Provides a suitable platform for future human resources management without paper.""

June 29, 2018

5.0

Easy access and storage of accurate data and analytical information.

Pros

it produced comprehensive reports for a company decision making and leave management systems are more effective and it helps to staff find it easier to apply for and track their leave, and helps to managers to handle the situations.

Cons

Data entering will take too much time and will not have immediate responses to solve software issues quickly.

Review Source

DG

Deepthi G.  
Manager  
Automotive  
Used the software for: 2+ years

### "MiHCM is not up to the level"

March 15, 2023

2.0

Pros

Nothing. Earlier we had an HCM module. Last year we upgraded to MIHCM and try to get payroll also.But it failed.

Cons

Customer service is very bad. No one answers the calls. It takes a long time to solve problems after many reminders.

Review Source

MN

Mohamed N.  
Managing Director  
Information Technology and Services  
Used the software for: 2+ years

### "Digital Ease-of-use HR system for this modern day digital environment"

November 2, 2021

5.0

Microimage is very committed to bring more enhancements and new features to the system and their support is commended.

Pros

Ease of use dash-board widgets, strong workflow management, very easy to use mobile app for employees and management for requesting for services and approvals process.

Cons

It would have been better if it records more swaps of employees check in check outs.

Review Source

PR

Priyantha R.  
Manager - Human Resources  
Apparel & Fashion  
Used the software for: 1-2 years

### "HR 360 System"

December 6, 2022

4.0

Pros

ESS Feature for mange attendance & personal details

Cons

Multiple users can't use the process function in same time.

Review Source

AC

Amanda C.  
General Manager-HR  
Retail  
Used the software for: 6-12 months

### "Negative Admin User Experience"

March 21, 2023

1.0

There is a long way to go and the system after the implementation is not stable.

Pros

Mobile Application and you can use anywhere

Cons

Inflexibility in customization and the type of reports are not user friendly

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing MiHCM

No choice

Review Source

CKL

Chee Keong L.  
Sales Director  
Information Technology and Services  
Used the software for: 2+ years

### "Microimage HCM Reviews"

November 9, 2021

5.0

Pros

The Mobile Application, Data Analytic, Dashboard, Chatbot and Advance Query tool make the HRM become easy, informative and real time. The GUI is clean and simple.

Cons

The features and the functionalities of the software need to improve to capture the tier 1 market.

Review Source

SW

Sufia W.  
Head of IR and Administration  
Oil & Energy  
Used the software for: 2+ years

### "The soft ware itself mixed with lot more configuration and user friendly . "

March 14, 2023

4.0

not result oriented

Pros

Liked technical opportunities and scope. Foreigners are so caring. need more customer focused and results oriented .

Cons

technical expertise and software issue . And foreigners involvement

Alternatives considered

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)

Reason for choosing MiHCM

For technical know how

Switched from

[TrackSmart Attendance](https://www.capterra.com/p/120374/TrackSmart-Attendance/)

We are frustrated on customer care and nothing ending result

Review Source

TV

Trisorn V.  
Managing Director  
Consumer Electronics  
Used the software for: 6-12 months

### "Corporate need this software to manage your organization."

November 12, 2021

4.0

Need HR team to understand the feature of the software

Pros

Nice and Clean user interface. Great dashboard info. Ease of use.

Cons

Need to request more reports to fulfill our need.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing MiHCM

Support team and total cost of ownership

Review Source

AJ

Amila J.  
CEO  
Mining & Metals  
Used the software for: 2+ years

### "Why we chose mihcm"

December 19, 2022

5.0

Excellent

Pros

It runs on the cloud so it is cost effective, easy to manage,has mobile apps, and the MiHcm team is very responsive

Cons

Could use better graphics, apps should have better graphical interface.And the pass word has to be entered several times within few month

Reason for choosing MiHCM

Value for money and they were truthful about what they can deliver.

Review Source

AB

Anne B.  
Project Delivery Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "User Friendly HCM with Easy Transition and Implementation "

November 2, 2021

5.0

It’s user friendly and transitioning to it is also easy. The team that implemented it has a clear cut schedule and they really take the time to understand requirements of the company.

Pros

It’s easily accessible from both web and mobile

Cons

None. So far, I have not seem any issues with miHCM

Review Source

TB

Tiranjan B.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "A comprehensive digital transformation of human capital management "

February 18, 2017

5.0

This solution challenges the user to look at approaches to look at big data with the framework of human capital management.

Pros

Has provided the road map to introduce predictive analytics from the mainstream Descriptive Analytics

Cons

Not enough information about the product in the market

Review Source

KW

Kaveenga W.  
Managing Director  
Computer Software  
Used the software for: Less than 6 months

### "HR systems usually a pain to use, but not this. Everyone finds it a delight to use. "

July 18, 2017

5.0

Coordinating and communication between employees and the organization has improved significantly. Most of our work is done by employees' working remotely. This application helps them feel connected with the rest of the organization.

Pros

Contextual navigation, "breeze of use", web & mobile accessibility, continuous innovation, natural language query capability, well thought out analytics & dashboards.

Cons

It's slick UX/UI makes all the other corporate software seem dated, and old. Awaiting the enabling the employee questionnaires for confirming understanding of training required for compliance.

Review Source

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