Who Uses This Software?

Enterprises, Small Businesses, Clinics, Spas, Gyms, Therapists, Consultants, Tutors


Average Ratings

361 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month
    See pricing details
  • Pricing Details
    Yearly Plans get 20% off
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • 10to8
  • 10to8.com
  • Founded 2012
  • United Kingdom

About 10to8

FREE appointment scheduling software, trusted by 37,000+ independent practitioners, tutors, coaches & small businesses. Automatically send custom SMS & email reminders to cut no-shows, track client notes and attendance history, let clients book your free slots, take payments with Paypal or Stripe and sync 2-way with Google Calendar, Outlook or iCal. Secure data storage with bank-rate encryption. Setup in less than 2min, and say farewell to admin woes. Works with Android, iPhone/iPad and Web


10to8 Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Management
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Recurring Appointments
  • Reservations

10to8 Reviews Recently Reviewed!

10to8- We love it!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: Again, we have had great success in retaining our patients and ameliorating missed appointments.

Pros: Working for a nonprofit, we don't have a large patient base. Since there are only two providers, we are able to use the free version of 10to8 for our patient scheduling. It has been so easy to use, makes communicating with patients very easy, and the appointment reminders have helped to retain our caseload with no missed appointments!

Cons: At this time, there are no apparent cons of the 10to8 service. The only thing that I think would make it more successful and helpful, would be to offer a secure phone app that providers and users could use to schedule meetings or appointments or view their schedule when they are away from a computer.

I love this appt software!

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I've used several different types of appointment managers, but this is by far the best. The ability to communicate quickly with people from within the software.

Cons: We finally settled on this software after trying several types of appointment software but this was the clear winner!

I'm getting what I haven't paid for!

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease use and functionality. Unlike my paid calendar, this calendar actually syncs with other calendars, which saves me from having to log into each calendar to update cleaning appointments and vacation times.

Cons: It takes a bit of time to hear back from customer service, and the "app" isn't really an app ...otherwise, this is much better than my paid calendar.

Great scheduling software!

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Is very easy to use and feature rich. I love that you can message clients directly in the program..

Cons: I ran into glitches a few times but most of the time they were fixed quickly. I also wish they had more options to gather info before an appointment is booked

Overall: Easy way for new clients to book.

Proven to be very useful so far

Nov 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use and clients enjoy it using it. Also enjoy that it's pretty flexible in features. Would definitely recommend.

Cons: No dedicated iOS app which is a minus. An app would be more friendly for clients as opposed to using a web browser.

Easy to set up and use

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, customers receive reminders via text message and email, very customizable, syncs with your calendar

Cons: Make sure 10 to 8 is in your address book, otherwise email are likely to go to spam.
Would like to see a more personalized url - making the email look as if it is coming from my company and not @10to8.com
It would be helpful if there was a set-up video/tutorial for initial set up
Phone support is a definite must (currently everything is through email)
Users should be able to modify booking locations.

Great for photography sessions

Nov 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the amount of features provided with the trial. I don't have enough appts to justify the cost quite yet, but love being able to explore almost the full functionality without being pushed into a year-long subscription right away.

Cons: It was hard to navigate at first. I know that customer service is willing to help but I think it could be a little more intuitive so people can learn on their own.

Very easy to use i love it

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it sends myself and my clients reminders for the appointment as well as sending them my address i dont have to worry about them getting lost.

Overall: I'm a new business owner and the fact that this software is so easy to use from my computer or the mobile app is a lifesaver it's one less thing to worry about, it truly is a great fit for my business.

It has made keeping all of my clients and bookings in one place

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use
Great to keep track of everything from clients location and what they are wanting
Great way to get people to pay directly to my paypal

Cons: Sometimes it's slow
Could do with an official app for ipad
Could do with a better interface for mobile phones

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As a small business owner10to8 has been invaluable in helping me organize my schedule.

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Automatic SMS and email reminders. Customer support. Patients can schedule themselves. The softwear is just overall very intuitive and easy to use. It has a lot more features than I would expect for the price.

Cons: Not many. Just a tip, doesn't work well with android/chrome, but works great with android/firefox. I wish I could send out emails to my patients after a set number of visit.

Overall: It helps to greatly simplify my scheduling of patients and the flow of my day in general.

a great system to manage your appointments - saves lots of time going back and forth with clients

Nov 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy for clients to get reminders and to change their own appointments. Saves lots of time going backwards and forwards with clients via text and email especially when there are 4 conversations going on at the same time and everyone comes back wanting the same slot!

Cons: would like to be able to add my own content to the emails - I know that's a feature for a higher level of payment but it's a big jump from the basic package.
Can be a bit tedious to change whole days of appointments - i.e. if taking a Monday off and shifting all Monday appointment slots to a Friday then it would be easier to shift a day rather than having to create 6 new appointments.

Overall: saves me time and gives me confidence that my clients will turn up as they have had their reminder

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Incredibly easy to use, and you can't beat all the features you get for free!

Nov 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of scheduling, the ability to add multiple scheduling options, and the seemless way it syncs with my Google Cal.

Cons: Haven't found anything yet! It took me a few minutes to find a few of the features that seemed hidden within other features, but nothing too difficult.

Overall: Ease of scheduling for clients.

Excellent value and features for the free version

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and adaptability. I like how you can add the different time slots and who it can link upto your calendar

Cons: Somethings could be easier to tailor and it would be better if you had a bit more control over the field capabilities - i.e. not just fields, add drop downs etc

Overall: It has speeded up the process of booking for my client and cut down the amount of time spent booking people into classes

There have been a few malfunctioning elements so far in the scheduling.

Nov 01, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: I'm hoping it's going to work in the long run. I've been learning more about what it does and it has more features than I initially thought.

Cons: I think the way it is set up isn't intuitive. So far I've had issues with the time zone, synching my calendars and now I'm having an issue with the system not respecting my available times.

Overall: Straightforward scheduling.

Very easy to set up and use.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact you can accept payment and brand your page on the free version. Syncing with my calendar was really easy too which was a pleasant surprise. I've recommended this software to people who are looking for scheduling options.

Cons: On the mobile version, clients can't see the arrow to go to the next week when they scroll down the page. I've had clients tell me they can't see how to book for the next week. Maybe have the arrow to the right at the top of the page in the middle and at the bottom as well.

Overall good experience.

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that I am able to schedule clients quickly and clients can schedule themselves. I also like the notifications that are sent out when appointments are made or schedules have changed.

Cons: I was not happy about not being able to change poorly written messages that are sent via the survey.

Overall: The ability to schedule clients and the ability for clients to schedule themselves.As well as the notifications that are sent in either case.

Great

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly. Very easy to use. Love the fact that it has an option for sending both e-mail and text messages and the customer cN reply y to confirm the booking.

Cons: Its brilliant. There is nothing that i dont like about it. Would like if they increase the message limits to at least 200 for free users

The 10to8 software is perfect for setting up both internal and external appointments!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its almost 100% completely configurable to match our business; easy to add our brand and overall look and feel. Almost every feature of this application can be customized.

Cons: Setting up the structure for the appointments takes a little digging around to get the site looking exactly right, it would be nicer if all the setup screens could be launched right from the dashboard landing page.

Overall: easy appointment setups are completely customized for conducting business like interview appointments as well.

I switched from Calend/y to 10to8 because of the versatility. I like it.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The intake questions are beneficial.
The ability to accept and process payments when booking.
The ability to make some appointment types private.
Being able to have different "people" to schedule under.

Overall, quite good.

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reminders for appointments and ability to modify emails and reminders, calendar blocking for appointment times.

Cons: A little unclear to navigate here or there, but otherwise, nothing. Not sure what other features might be useful, but I'm sure you'll think of something.

Overall: I have to schedule with 30 people on a rotating basis, and 10-8 makes it easy for me to get them on the calendar when it works for me and them. And company size below is our District within Farmers, as our agency force is independent (exclusive/captive, but independent).

Easy set up, customers love it

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is simple to use and simple to set up. Not a lot of unnecessary options that never get looked at. Good for pc or mobile.

Cons: Facebook mobile has trouble linking to it. No confirm button for clients to say they got the message

10to8 has made it so much easier to manage my calendar! Scheduling meetings is 100% streamlined!

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is easy to use, linking to my existing computer calendar and therefore adding no additional steps for me once the initial set-up is complete. The site is user-friendly, and is so much easier than any strategy I've used before - it eliminates the hassle of going back and forth over email to find a common appointment availability and doesn't cost a thing! Seeing the email alerts and then seeing the appointments show up directly on my calendar makes this efficient and headache-free! I checked out MANY similar services and didn't find any others that were nearly as useful for my purposes unless they charged a sizable monthly fee.

Cons: I would prefer to be able to make more updates to the existing fields that users see, but given I'm using this as free software, it's actually quite versatile in comparison to other options out there.

Very easy to setup

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability for customers to book in themselves. Customers love the updates and the reminders and this helps with no shows.

Cons: Surveys could be done better, but other than that very pleased with the software. Would recommended it.

Overall: makes us look more professional

10to8 serves my needs perfectly.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can set what times I am available and I have 100 free appointments per month. That is perfect for me and what I'm using the software for.

Cons: I don't like that I can't send SMS messages with the free software, but beggars can't be choosers. If I had more students to coordinate with, I would probably upgrade, but the free program serves my purposes.

Very helpful to manage appointments, but was hoping it to be more easy to use and better reporting .

Oct 30, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use for customers, easy to schedule. The software also sends out email and text reminders about the appointment.

Cons: The software does not have reporting capability, I had to manually count the number of users that signed up for an appointment

How can I not give a free app with the option of an affordable upgrade 5 stars!

Oct 30, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Texting and emailing my clients ahead of an appointment, my no show rate has decreased exponentially! Customer support is amazing; they get back to you right away. For the most part it is simple to use.

Cons: Cumbersome in the phone app version; and I don't like listing my clients by last name first. My biggest area of concern is the appointments automatically book on the half hour; I would like more control over this aspect and even upgrading doesn't allow this to feature to have an override.

Overall: email and texts to my clients for their upcoming appointments=reduces no show rates.

Pretty well so far. I have just tested it . No one has actually used it yet to set up an appt.

Oct 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I choose this software over a competitors because it allowed me to personalize the page the 10to8 button took me to.

Cons: I would like it to allow me to personalize the page the 10to8 button took me in more detail. I would prefer if I could make it look like just another page website of my website.

Overall: It has provided me with a low cost and electronic way to have potential customers or colleagues set up time to meet with me. I also thought it looked more professional than similar software.

I love your program.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1.) I like that there is a free option, it's been incredibly helpful for me while starting up a new business, 2.) I like that I can create two different categories of service for individual and community acupuncture treatments, which use different scheduling methods, 3.) I like that you offer paymetn integration, although I haven't figured out how to use it, 4.) The calendar layout is nice and clear for me when I'm looking over my week, 5.) It's good that I can block out time in my schedule for things like meetings and events when I will not be working or treating patients. There are a lot of features that I like, but I really appreciate that I can reduce my startup costs initially using the free version.

Cons: It seemed awkward at first for me to block out holidays, but I think I've gotten the hang of it now. I wish I had more precise feedback, but I just kind of like this program overall, it works well for my purposes.

Overall: I was able to reduce my initial start-up costs by using your free version. It is also important to have online scheduling because when my community acupuncture shifts get full, I could potentially be seeing 18 patients in 3 hours. It's not going to be possible for me to take appointments by phone with that many patients as a sole practitioner. The schedule also allows me to block out time for my own appointments and meetings, so that time is not available for patients to book, which streamlines my life because I only have to look at my work schedule instead of multiple work and personal schedules. I just really like the software and I think you're providing an important service to people like me who are trying to build up a business and can't afford monthly membership fees. I am looking forward to when I have more than 100 bookings a month so I can comfortably upgrade to the paid subscription.

I like the tool, it's user-friendly and I also like the texting capability.

Oct 30, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: User-friendly tool
Text appointments
Easy to set up appointments
Easy to modify or change an appointment

Cons: Reporting functionality could be improved for easier report running.
Tried reaching out to customer service several times and did not receive a response.

I found the software functional and fairly easy to learn and use

Oct 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It connects easily to my existing programs. The color coding makes it easy to identify which function is which. Customer service is responsive and friendly.

Cons: Photos need more adjustment than expected. A few extra steps required to edit messages. The pages don't flow as easily as expected.

Overall: Easy scheduling app. For a small business, the price is right!

Very easy to use and reliable. I love the text and email reminders to clients!

Oct 30, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that it stores my client info, and also that it sends booking reminders! My clients enjoy the immediate confirmation of our bookings.

Cons: I wish there were more options for being able to book for an event. I would love it to integrate with Facebook events.

Overall: I have noticed an increase in business because of the ability to book online - even when my clients don't actually USE the online booking capabilities. Seeing a calendar and knowing they CAN is enough for them to trust me as a business.

Great value for free software

Oct 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the fact that you can set up different times, days, services, and more with the free version.

Cons: No way to alter widget colors or design in a form when displaying it in a website. This functionality would be great because on dark backgrounds the text is black and is difficult to see.

Overall: Best free planner / scheduling software available.

Simple, easy to use and effective

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its simplicity in navigating around, changing things where needed. Easy to manage everything to do with appointments. Also looks very professional and comfortable to the eye.

Overall: Easy of use, thanks

Since I optimized my website with 10to8 taking online booking and making reminders has been easy.

Oct 27, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It makes online booking easy, it makes it easier for me to schedule my day, It reminds clients of the appointment a day before the scheduled appointment. 10to8 has a calender , it also gather the information of the prospective clients who book with my company. it is a 24/7 online booking system that gathers and manages information on its own. i also get the booking information on my email account.

Cons: 10to8 does not have the fill in box for pick up points especially for us in the tourism business where location is a prerequisite, 10to8 does not bill and collect fee charges, i think it will be best for it to have a link with our banks so it could even collect the activity fee on behalf of the company. for starters it can only do 100 bookings, i think the number of clients is very limited.

Overall: I now can get clients online, people from overseas can now book at anytime even in my absence , the software gathers information on behalf of the company. it goes an extra mile and remind clients of the scheduled appointment.

Easy to use.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, automated reminders are excellent to help cut back on no shows. You can access the site anywhere. You can add multiple administrators. So far no gliches or freezing while using this site. The app is even better. I can just click the button and my daily calender pops up. Now I can make appointments anywhere and anytime.

Overall: I don't have to take time out of my to send out reminders to clients. My no show rate has dropped tremendously.

Great free software

Oct 25, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Allows clients to book immediately whenever there is a suitable time for an not wait for my response

Cons: It isn't very compatible with my phone which is shame (probably because it is a microsoft phone). For example, I can't easily sync my diary or change working hrs on my phone.

It's pretty easy to use, a little bit of a learning curve.

Oct 25, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easily integrates with my wordpress site. Easy for customers to use. I also like how I can suggest a reschedule if need be. Love how it adjusts for the users local timezone since many of my meetings are with people all over the world.

Cons: Scheduling work time and setting features like blocking people from being able to book at specified times (like a week ahead) were not intuitive. The support documentation isn't super searchable/easy to find the answer. Could be improved.

Overall: Easier to schedule meetings across timezones.

Scheduling App that functions well for my small practice.

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Clients are able to schedule themselves with ease. There are plenty of features to be able to tweak this for your particular business.

Cons: The look or design is clunky and large from my view, I would prefer a few more options to adjust it to my preferences. It also seems some of the features could be streamlined, possibly. It is possible to find your way around but it seems a little more complicated than necessary.

Overall: Scheduling of clients online at no cost as I start my private practice.

Just new to the program and so far, it's been working well.

Oct 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use. Friendly support group and different subscription available which looks affordable compared to competitors.

Cons: More FAQ or instructions needed for troubleshooting. Hope that there's local support group that we can call or contact since they are based in the UK.

Great booking app with lots of options

Oct 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its free and easy to use. Lots of options to customise. Quite simple for people to use and easy to link to a website.

Cons: The internet interface is a bit clunky when I use via my phone. It would be better if there were an app!

My office just started using 10to8 and we all agree that it boosted our productivity to the level we

Oct 25, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use and a number of free clients who can book an appointment in a month, which is far better than the other competitors.

Cons: It generally takes at least 24h to have a reply from the helpdesk, but at least the service is tailormade

Overall: We improved our productivity saving times when the students need to book an appointment with us.

Good tool for managing client bookings

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Notification sent to both clients and trainers
Many options to choose from. Bookings are easy and straightforward

Cons: Takes some getting used to where some options are located. Needs an Android app. Initially not easy to understand

E87585228c42c91547418c78b4951a8a

I have enjoyed using the site & have only had one mix up so far! Thank you!

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love it so people can book directly from my page. This is especially important as I don't have a website and drive most my traffic from social media.

Cons: Everything is pretty comprehensive but I would love to include a survey once people select their time slot. I tell people they can "apply to work with me" & this would save me a step once they apply. This is an option with other software & it would be a nice feature here too.

Overall: Easy booking & multi-calendar plugins makes it easy for me to manage my schedule.

I have had a great experience with being able to remind one of my forgetful customers!

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I can remind my clients about appointments so I reduce "no shows". I had a customer that
requested text reminders, and I love that I can schedule reminders for her.

Cons: I dislike alot of the pop ups from customer service representatives. Sometimes I just don't have time
to answer questions.

Relatively hands off and easy to use

Oct 24, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, can define length of appointments easily. URLs for specific types of appointments are very useful too.

Cons: Have had issues with people getting timezones wrong - not sure if this is due to the software or user error. Would be good if I could see what time the user booked it in their timezone vs mine

10 to 8 is a great option for small businesses looking for an affordable booking solution.

Oct 24, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You get a lot of functionality with the free version of the software. You can book recurring appointments, send communications and reminders to customers, link your 10 to 8 calendar with your personal calendar, and enable online booking via your website. (Among other things).

Cons: As far as setting your site up, the interface isn't the most intuitive, particularly setting up automated reminders. But once you figure it out it's not so bad.

Overall: The ability to use this software for free is enabling me to generate the business I need to afford to buy the upgraded version. I really appreciate 10 to 8 offering so many features for free, and I think its a great way to generate and maintain loyal customers.

B9967e324bfc93eb975ba54ffa5722c3

I have trialed a lot of online booking systems and 10to8 is by far the very best

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, ease of set up and the incredible amount of features you get even with the free package

Cons: the fact that i get two emails that look identical to me - one saying that I have a new booking that I have to log in to confirm and then another one once I have confirmed it- one would be enough!

I find it easy to navigate. I started using it as a way for my clientele to book online.

Oct 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how the calender is set up. It was easy to figure out how to use the essential features, like booking an appointment, and it didn't take long to initially set up.

Easy to use and set up

Oct 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of setting up and affordable for small businesses with low numbers of bookings, also reasonably easy to enbed and get active. Easy to use client interface.

Cons: It holds business address as primary address I don't use business address for appointments and software unable to select studio address as first choice without further payment.

Overall: I have persuaded most of my clients to use online booking freeing up quite a chunk of my time chasing up clients.

great software, good value.

Oct 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software does exactly what I need it to do, sending out emails to remind my customers. What more can I say.

Superb value for money! Even the free version is ridiculously generous and packed with features.

Oct 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I most like the ease of use, feature set, and value for money. With a lot of online software, the free version is barely usable. This is not the case with 10to8.

Cons: I honestly can't think of anything I don't like about it but I wish there were an actual smartphone app instead of the mobile web interface.

Overall: A professional system for booking appointments that helps me to organise my schedule.

E562fc717b2ca18b171b485b694b3cbd

Comprehensive booking tool with custom features available for a wide range of needs.

Oct 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a professional in a not-for-profit field, a robust booking tool with comprehensive customizations also available in the free version is so great! The bookings grid landed perfectly on my WordPress website.

Cons: Setting up a variety of booking categories was not terribly clear. The process felt a little messy. Clear instructions are provided, but takes a bit of extra time working it all out.

Overall: An easy to integrate booking tool that is robust even via the free version.

Solid online scheduling tool

Oct 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to tie in multiple calendars from multiple sources without charging for every, single, one.

Cons: Every once in a while we get an error about the calendars not syncing properly but that doesn't seem to actually have any negative side effects that we've noticed yet.

Overall: Made my life a lot easier to schedule work meetings in between all my personal calendars. I already have recommended this to other professionals that I interact with that have challenges with scheduling.

Very easy system to work and the tech support is very helpful

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: user friendly, easy to make adjustments , great way to communicate with clients, self explanatory and would highly recommend to others

Cons: Unable to schedule multiple providers for the same time slots also allow block scheduling and give you no show reports

Best booking platform I've found for sure!

Oct 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This booking platform is easy-to-use, has a great value in general (saves me the headache of keeping track of all the details), and is perfect for small business.

Cons: I am not a fan of the layout/design (aesthetics) of this booking platform. The number of emails/text message reminders to clients is too much!

Great tool for appointments.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I e-mail my clients a link to my calendar so there is no back and forth in e-mails trying to coordinate calendars.

Overall: This software makes me more productive. I don't have to waste time coordinating my appointments by sending and receiving multiple e-mails. I just e-mail a link to my calendar in an e-mail to my clients and they make an appointment. I confirm the appointment in the calendar and I am back to work.

Great!

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's great for organizing customer bookings! Works fantastically. Smooth and easy to use interface. It's the only tool I use for client bookings.

Cons: When booking repeat session, say a client pays for 10 sessions, they will get 10 emails back to back. It completely blows up their in box. Not a good look. Also, there's no way to track how many sessions they have paid for and how many they have left. So, still have to waste admin hours on duplicating info in other programs. If they fixed those 2 things, it'd be perfect software!

Overall: Client bookings and reminders.

Easy to use!!!

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing and simple way to book your customers. My clients love the reminders. Lot of options to build your business. Love it so far

Cons: I like everything so far. Im using the basic for now. The only thing is because is basic you cant awnser clients text

Overall: Organization

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10to8 is perfect for my business needs. Easy to use and effective.

Oct 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how this interacts with my other online calendars and provides automated follow up messages confirming and reminding my clients of their appointments.

Cons: I have been having a bit of an issue with the wordpress and app plugins, but the registration page links providedmake it easy to work around the glitches.

I have been using 10to8 for three weeks running and very much enjoy the easy-to-use user interface.

Oct 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I enjoy most about 10to8 are the free features and just the simplicity of office setup for my small business.

Cons: My least favorite aspect of 10to8 is its inability to provide my business with just a daily login feature for clients separate from the appointment book.

Overall: Easy management of a small business that provides tutorial services in a variety of academic and professional disciplines

Great product for the money

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That you can send re occuring texts messages to your clients. This helps to reduce no shows saving both time and money

Cons: It would be great to have an Iphone ap so that you can check these on the fly. A few times it did not come to my email so I was unaware!

Overall: It helps reduce no shows!

808d6dcc963992087c7c872b3a2fda3e

Easy system to use and has made online booking a breeze

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Notification system for customers and also the ability to integrate using a widget on your website!!

Cons: It should be easier to be able to block out days for customers. Also more customer details like address would be better.

Overall: More booking and new customers

Works for my business really well and free!

Oct 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It's free, glitch-free and enables my students rebook easily. There are lots of controls. I like having the app on my phone. It has saved me a lot of time

Cons: The 'notify me when a slot is available' feature still isn't live and I can't chose to notify clients of bookings at a later date. Slightly confusing way of calculating how many appointments I have booked each month.

I love 10to8. It makes scheduling easy and even sends automatic reminders.

Oct 24, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Out of all the scheduling software I've looked at, 10to8 offers the most features for free. It's easy to put my schedule online and let clients book calls. It sends reminders via text or email, and I can ask for a client's Skype username. It all saves me a lot of time.

Cons: I wish I could change the notification language without subscribing. The default is written for a spa or salon in the plural, e.g. "We are expecting you for an appointment." But I work for myself.

Overall: Ability to schedule calls with clients quickly and effectively, and know that they're being automatically reminded.

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Best scheduling software EVER.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is very easy to use, lots of awesome features, and works perfectly.

I have tried every other scheduling software and nothing comes close.

Glad I finally found one that works and works well.

Customer support is also top notch. Super quick responses and very helpful.

Overall: Finally people show up to their aplointments.

Highly recommend 10-8 system and support team, superior service

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The system is easy to set up compared to others I've used and researched, reliable, has mobile apps, room view, email and text appointment notifications and reminders for your clients, and many features to customize and optimize appointments for your business and your clients. Excellent support. Responsive timely consistent support service electronically or you can actually speak with a human if needed during set up and after. I am treated as a valued client of 10-8 .

Cons: Recurring appointments scheduled in a block over a range of dates have to be deleted individually if needed, my only con.

Simple, dies what it says on the tin and the price is right

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is fast, free user friendly and easy to use and setup.

I have used several of the competitors but all of them lacked something even the paid version. I was amazed to find such great functionality and brilliant support.

I now use it all the time for my therapy business.

Thank you 10to8!

Cons: I least like it's inability to write appointments directly into my Google calendar. Having said that the work around is ok.

Great free software for small businesses.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's free! It's easy to setup and easy to use. Clients love it. I was able to get rid of my daytimer.

Cons: Nothing really. Except that as a free user I don't have the same options as the paid versions. And paid versions could be cheaper.

Overall: Clients freedom to schedule their own appointments. My own freedom from answering phone calls and booking their appointments. Appointment reminders have reduced no-shows big-time!

It's useful for my needs

Jul 19, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: User experience is good. Not difficult to find what I need and update. I don't receive a lot of people scheduling and this is my first scheduler so I don't know what I don't know... Still working with it but so far I'm satisfied.

Cons: Would rather it integrate with PayPal instead of having to set up a Stripe account. Would like the ability to manually change the positions of my services instead of them being alphabetical. Would like the BOOK NOW button to have the option to be renamed if I so choose. The app isn't robust enough for my needs. Can't find clients unless I enter a name so if I FORGOT someone's name, I'm beat.

Overall: Ability to link my iCal is huge and seeing any client notes to me when they schedule is important too.

Easy to use. Very good for small businesses just starting up.

Jul 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Free for users when scheduling Up to 100 appointments. Easy to use. Let's you customize when to send reminders to clients.

Cons: The app has a glitch with dates when making an appointment or scheduling on the phone. When changing an appointment, the date and day does not match. Be careful when doing this using the app!

The only scheduling system I found that accepts credit card payments on a free tier. So awesome!

Jul 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It accepts credit card payments, it links up to my Stripe account, I can set it up fairly simply, and it's free!

Cons: It's a little clunky, and it doesn't have some of the more advanced features that something like Acuity has, but for what I need, it totally works.

Lots of practical features for clients and users.

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The landing page for clients is attractive and easily edited. I've trialled others and like 10to8 best.

Cons: Setting up availability is slow.
Using a Windows phone and need to go to desktop to resolve issues. Windows Phone problem, not 10to8

Once set up super simple to use and my clients love it

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That I can set when text reminders are sent, it updates my diary immediately and links with Zapier for my accounts

Cons: No real downsides, a couple of clients have said it would be nice if they could automatically put the appt in their diary from the texts.

Overall: Automated system for diary, reminder texts and links to accounts

The website is relatively easy and I can send it out to others with ease.

Jul 17, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: My clients are able to schedule without going back and forth with me. I used to customize a schedule with each person and it got exhausting.

Cons: You have to "click" many things to accomplish a small task. There is no app. My clients have had difficulty with changing appointments and have chosen to make new ones and send me emails to have me cancel others. It was more confusing than helpful.

Very useful service - even the free plan!

Jul 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has a lot of options even in the free plan, much more than other similar services. Quite easy to personalise it.

Overall: Effective lesson booking

Very helpful in a busy school

Jul 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the two-way sync to my personal calendar. This is so incredibly helpful and probably the most valuable feature.

Cons: The user interface is good, but could use some tweaks. I wish the side bar of the menu were a bit bigger sometimes.

Overall: I am able to more easily share my availability with people who want to book appointments with me, without the back-and-forth e-mails confirming dates and times. My availability changes from week to week with most events in my personal calendar. It's been so useful to send someone a link to see my available times versus sending a long message saying "I'm available Monday morning, Tuesday from 1 to 3, etc. It's helped my productivity a lot.

10to8 provides a plethora of features that are mostly easy to use and implement into my practice.

Jul 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There's too many features to list that I like... I cannot name just ONE. So here's what I like most:
- SMS automation
- HTML Embed Widget
- Calendar syncing
- Lead Capture functionality and integration with MailChimp

Cons: I think the User Interface could use a facelift. It's just a little bulky, and you have to search around and explore to find the good features.

Overall: I get to schedule meetings with clients and prospects, which help to grow my business. I also get to implement this software with my own landing pages for my clients!

There are so many useful features with 10to8, that I highly recommend diving in and taking a look around at everything possible with this software!

It's a great platform for me to use and it shows the apt times in local time.

Jul 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the options for sharing the links, embedding, etc.... and the fact that my clients can see the appointments in their local time...which is great because I work with entrepreneurs the world round.

Cons: I really like this software....the only thing I can think of for improvements, is make sure when people book that the time clearly states AM or PM, so there's no confusion.

Overall: A sleek and easy way for my clients to book straight from my website...so they don't have to take extra steps ...I love the embedded forms.

Amazing software. It has made my Personal Training running so easy.

Jul 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about is the sms/email reminder to clinent which results in 0% no show. Simply Amazing.

Cons: I would have like to have a session count to know how many PT session each client has had in a month.

Overall: 0% no show!!!

So far, my overall experience with this program has been positive.

Jul 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The thing I like most about this software is that it syncs with my Google calendar so that all of my notifications are in one place.

Cons: The biggest difficulty I have come across so far is the inability to customize the order of the service types.

I also would prefer to be able to choose a background color so that it more seamlessly blends in to my web page.

Love 10to8 for its clean and easy to use interface!

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Have had no issues from beginning to end with support staff, quick and helpful! Love the design for both computer and smartphones. Love how easy it is to connect with my customers and that so much can be set up automatically!

Overall: As in review

This product does everything I need as a small independent coach. Free version is excellent .

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use and track bookings. clients get reminders and I can sync to my calendar also get a weekly email showing overview of activity

Overall: peace of mind - everything is in place

Intuitive and easy to use from set up to live working

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: It is so user friendly for me, and for my customers who love it! I like that it is intuitive and uncomplicated to set up.

Cons: I find the mobile version, just a little tricky to use.....but I am searching for cons and appreciate this could be my lack of confidence on mobile apps.

Overall: As a self employed solo worker, I don't need to worry about missing bookings as my customers are directed to online booking.

Easy to use and does what I was looking for.

Jul 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 10 to 8 is great because it sends reminders and links to my calendar. I have the the clients linked to mail chimp.

Easy peasy

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to set up and very easy for my reflexology clients to book and great how it links to my calendar.

overall good - needs to be able to add additional integration besides SKype

Jul 14, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: easy to use. can assign additional users. affordable. The ability to add Stripe and have automated confirmations is great.

Cons: needs more integrations. needs ability to track hours for client and different booking time allotments depending on clients' subscription plans

great for booking office hours

Jul 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My students can bucks their own slots in office hours and it sends them reminders. It's made hosting office hours way smoother.

Cons: Some of the functions are hard-to-find. For example, I had to do some digging to find the settings that enable my students to cancel their own appointments. I think some of that backend controls could be a bit more intuitive.

Overall works well. Some pages take a long time or don't load at all.

Jul 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to personalise the pages. Would like to do more, but will have to wait until we upgrade for that.

Cons: When you reschedule an appointment it does not seem possible to change time zones when you try and recreate an appointment time.

In the few months I have been using 10to 8 it has saved my self time and ease.

Jul 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My pupils can book when and where they like. Booking driving lessons has been easier since using the software.

Cons: Only issue is on the ipad, when i open the calendar. In the bottom right hand corner you have your chat function button. And this is the way of some of the commands for the bookings.

Overall: Ease of use for my pupils, give them a link and let them book lessons in.

Have not used much but till date has been good.

Jul 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use with lots of options. Some very good features. Like the banner and layout. I like the fact that it allows free transactions every month which will get a lot of customers started with the app.

Cons: Should have features like Calendly. Issues with firefox. Works fine with chrome.
Sync with iCal and other calenders

Overall: Scheduling ease.

Great scheduling application

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the user friendly website and software. 10to8 has helped my clients schedule appointments according to my schedule.

Cons: I would like to see a month's view of the appointments scheduled. I would also like an app to manage my appointments and calendar. Trouble seeing scheduled appointment on my mobile google calendar.

Easy, professional, affordable!

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of use on mobile device because I'm always on the go and use my smartphone most frequently. I also like that I can have multiple locations including online/phone with different hours of availability.

Cons: Limited ability to customize order of services. I would like to be able to rearrange the offerings to my liking,

Overall: Ease of booking and capturing payments leads to less stress and more business!!

Great scheduling functionality with a few rough edges

Jul 12, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love being able to embed a scheduling widget on my own website and my clients seem to have few difficulties using it. Google Calendar sync is obviously an essential and works quite well.

Cons: Inability to sync with multiple Google Calendars (e.g., for different locations) is unfortunate. Biggest disappointment, though, is that the lowest price-point for a non-free plan is still prohibitively expensive for solo entrepreneurs. There's no way to pay for only the functionality I want to use, so I'm left with only the free version. I've never had to struggle to get a company to accept money from me before.

Overall: Helps with scheduling single lessons. Not worth the price to use for all recurring lessons not willing to pay that much.

Simple product with nice functionality. Takes a wee bit of a learning curve to figure it out.

Jul 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Affordable and straight forward with features. They offer a free version for the small time people such as myself. I can really use a tool like this, but I'm not big enough at the moment to roll out a full pay subscription.

Cons: Ease of blocking calendar isn't where I would hope it would be. The exception section of where you add additional days/times not available doesn't sort by date, old blocked times don't go away. It's a bit confusing.

Overall: This gives me the ability to schedule time with clients where they can see my schedule and they can book a time that will fit theirs as well. A win-win situation.

great service, highly customisable and good usability

Jul 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can set up services completely to your needs. Almost anything you can think of is already part of the service. Relatively easy to set up. Very friendly and quick service.

Cons: The usability could be improved a bit. A little more streamlined setup procedure and using the calendar could be more drag 'n drop. Design of the calendar is good. Settings could still benefit from a little makeover (creating it a bit more structure and a sleeker design).

Overall: Very complete and customizable service

Wonderful product, really helpful!

Jul 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 10to8 offers all the features (email and text message notification as well as booking and confirmation) all in one place. Our customers have enjoyed getting text confirmations and the feedback has been great!

Cons: Setting up the different services with different providers was a little difficult to navigate at first. Easier now after some getting used to the software.

Overall: Easier appointment confirmations and up to date services for our customers!

Easy and great notifications. Tons of follow up emails.

Jul 12, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that it was easy to customize. I also like that I have the ability to confirm appointments. I receive a lot of emails to make sure the service is going well which is helpful. My clients have found it quite easy to book in.

Cons: Some clients have had a problem making appointments when it comes to putting their phone number in. It won't let them switch to the correct country. I have also had a couple glitches when signing in. I have had to reset my password a few times when using the correct password. Also the calendar doesn't always load and I need to keep refreshing the page until it does. I would love there to be an app for the program that operators and clients could use with ease.

Great and extremely useful

Jul 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great for scheduling and takes out a lot of manual steps involved in team communicating. Clients get reminders on phone and email in a customisable way.

Cons: There are a few bugs when I am scheduling an appointment where I cannot see some fields. Specifically when I am trying to change an appointment from a proposition to a confirmed appointment I find it is not very intuitive on how to do so.

Overall: Extremely easy scheduling.

Delighted with the experience

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It took me about an hour to set up my calendar and the single service I need. A very straightforward and clear design, so I just worked my way through the different fields and hey, I had a link which I was able to share with my target audience.

I particularly like I can set up a link to my calendar (iCal) on my Mac, so I don't have to worry about keeping both synchronised. It happens automatically and that is a huge boon to me.

Overall: It's very easy to set up and as a sole trader, that's important to me. It's reliable and my target audience, Kickstarter backers, seem happy enough to use it.

Very pleased in how 10to8 focuses on customer satisfaction.

Jul 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: That it interlaced with other calenders and apps. I like how I am able to combine my schedule for school and other appointments into this calender to avoid over lapping of appts.

Cons: As you develop more features come out. Sometimes the app seems limited, but so far it's making great progress.