Who Uses This Software?

Enterprises, Small Businesses, Clinics, Spas, Gyms, Therapists, Consultants, Tutors


Average Ratings

496 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month
    See pricing details
  • Pricing Details
    Yearly Plans get 20% off
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • 10to8
  • 10to8.com
  • Founded 2012
  • United Kingdom

About 10to8 Scheduling Software

FREE appointment scheduling software, trusted by 37,000+ independent practitioners, tutors, coaches & small businesses. Automatically send custom SMS & email reminders to cut no-shows, track client notes and attendance history, let clients book your free slots, take payments with Paypal or Stripe and sync 2-way with Google Calendar, Outlook or iCal. Secure data storage with bank-rate encryption. Setup in less than 2min, and say farewell to admin woes. Works with Android, iPhone/iPad and Web


10to8 Scheduling Software Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Management
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Recurring Appointments
  • Reservations

10to8 Scheduling Software Reviews Recently Reviewed!


10to8 great service for small business

Jan 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: My clients love the reminders about their appointments ; and it is free with under 100 appointments a month!

Cons: There have been rare times where there have been mistakes made on the scheduling. It is easy to miss these mistakes. Also, when clients respond through the email, I don't always notice their response right away. It would be better if I received a text response.

Good to get services out there for clients to book, some difficulties with it not syncing.

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Clients being able to book without talking to me. being able to set up different services. Having a reminder for clients so that they are less likely to no show.

Cons: It only gives them set times, for example if I am free from 10am it will only give them 10am as an option then 11am, rather than giving them the option to book at 10.10 or 10.20am etc. Having to check group sessions as they don't seem to stop booking when they are full.

Easy to use. Does what I need and I¿m not worried about my clients no showing.

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use! And compatible to use on my phone which makes my life so much easier. I love that it is easy to save client contact information when you are scheduling them. I would recommend to colleagues.

Cons: I would like the opportunity to edit the messages being sent out to my clients. Make it more personal from me.

Easy to use!

Jan 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that I can customize my booking page with my branding and that it's easy for my clients (and me) to use. I've had lots of positive feedback.

Cons: I wish that I was able to generate better reports for bookkeeping. You can generate an excel file, but you have to do so much work/tweaking for it to become what you want. I also wish that I could customize my booking page to be bilingual.

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Best free scheduler that also takes credit card payments!

Jan 18, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's the first scheduler I've seen that is free monthly AND also allows you to charge for appointments during the booking. It also integrates with my Google Calendar and Zapier.

Cons: It's a bit clunky and not intuitive in the back end. There are core features hidden in submenus and I always forget where to click in order to get to where I need to go.

Overall: It makes it easy to charge clients upfront upon booking, and there's no monthly fee.

I really love using 10to8, and my clients love receiving reminders about their appointments.

Jan 18, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: 10to8 is easy to use, I like that I am able to use it on my computer or on the app on my iPhone. I love that the features I need as a small business owner are available in their free offering.

Cons: Occasionally there are strange bugs when I was using the app, which I guess they stopped supporting in January 2017, but I never got the memo. Also, because I am using the free version I am not able to respond to text messages or emails that my clients send when they reply to reminders. This has caused some issues when they are wanting to cancel or reschedule their appointments but they don't contact me using my phone number, as I don't always see that they sent me a message in 10to8.

As a small business it enables me to give my clients a great service.

Jan 17, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The ease of scheduling meetings and the timely varied types of reminders that are sent to my clients has helped me have 100% show up.

Cons: Can never remember the link for clients to use to book when creating posts and newsletters!
Would like to be able to edit my logo on the free plan.

I've been using 10to8 for a very short time and I've found it excellent so far

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I haven't tried everything yet but I've found it relatively easy to use and the few new clients who have used it seem to have found it relatively easy to book through as well.

Cons: There have been a couple of clients who do seem to have struggled to use the booking calendar. I'm not sure why. They may be unused to using something like this.

Overall: easier client onboarding

All the features I need to get started and plenty of room for future growth.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface and usage is easy to navigate and understand. It has basic options to get you started and advanced options that can be turned on as you need them.

Cons: Some of the how to information is a bit buried in the Setting group. The available FAQs could be expanded to cover more situations.

Overall: Easy way to add a consulting schedule into my multi-calendar set up and it takes into account my existing calendars when displaying time when I am available for consultation.

5fd3a4296ffb1fe26c1c42391b02530c

Awesome Timesaving Tool!!!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love everything this software offers. First, the ability to have my clients go out and schedule appointments keeps me from wasting valuable time playing phone tag. The software can also send reminder texts to you and to your clients. And following the appointments, the software can automatically ask the client to provide a review of his/her experience with you. You can block out any vacation time you plan on taking. You can also prevent clients from making surprise appointments with you by only allowing them to schedule appointments by a certain time away from when they log in. FANTASTIC!!!!

Overall: Read the review, for Heaven's sake!

Useful app with some usability flaws.

Jan 16, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the automated messaging function allowing us to save time reminding customers about their appointments.

Cons: Poor integration with google calendars. Little flexibility in the messaging section. Calendar section in the mobile phone app is not user-friendly.

Overall: Automated messaging to customers

4ba5b618b5595d476da9f79b66f258d2

Fantastic product. I am starting off with the free version but will upgrade if it continues to work

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the ability to send a link to potential clients and allow them to arrange their own appointments, and getting a real time email notification.

Cons: Occasionally I find that the column of different things on the left hand side of the screen can be pretty confusing, but I guess this is just as I am new to it.

Absolutely Amazing

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Searched for appointment software for a while and 10 to 8 has everything I need for my business. I like the whole package . Easy to use and my clients love it .

Cons: The plans don't suite my needs as I have less than 100 appointments for the month but would like you be able to personalise my messages etc

Overall: Client reminders

It's quite easy to set up and flexible with lots of good functions.

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: offer different appointment types.
integrates with google calendar.
cost.
auto send reminder to customer

Cons: hard to find the customer's phone number to contact them after they made appointment. will be good to make more prominent.

Overall: an easy tool for customers to schedule appointment with me.. leading to better time management for me.

765766d3a92fbe9a7272c211c642dac5

10to8 has been a perfect piece of software for myself as a small business owner

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, ease of data entry, clients love reminders and ability to modify appointments through software

Cons: sometimes the location entry is not working or there is delay in adding appointments...there is also room for improvement on the client data entry

Overall: Really easy scheduling software that people can use to schedule, change, cancel, and message through the online portal

its become a necessary part of my work life

Jan 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy to keep track of the schedule of my colleagues as well as mine, and the color coding is a plus

Cons: the interface could be made easier by the scroll not resetting everytime you move to the next week. Also, the phone version has loading issues

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Startups with little capital need every financial break they can get cutting cost on CRM software.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It gives me a professional option for getting appointments online without a high cost. It gives me a low-cost way to book appointments online that looks professional and has options for appointment setting.

Cons: I would like step by step instructions for adding it to my website and using it on social media. I would like for it to be easy for my cut customers to book online on different platforms.

Wonderful software, very easy to use with great features

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This appointment app is easy to use, very user friendly. Great for setting daily/ weekly appointment.

Cons: Text messages are sent with different numbers, hard for patients to keep track of the phone numbers sending text messages

Overall: Able to keep track of patient appointments

Convenient, easy to use, and full of features

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that the software is intuitively easy to use and that it allows me to stay in constant contact with my clients about their appointments.

Cons: At times, the software glitches when I am entering a complex set of availability parameters. Other than that I haven't had any negative experiences with the software.

Fairly easy and the free version is very good. Hope to get the upgrade someday.

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Scheduling system and ease of use. I like the time break down and the drop down menus and the fact you can have multiple locations.

Cons: That you can not separate out a room versus staff at an office where two staff share and office. So we can get double booked sometimes unless we monitor closely.

Easiest to Use for a Free Account

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the free version (which is really all I need) includes a high level of functionality, including messaging between me and my students ("clients"). I like that what my students see online is clear and concise, and that I can set up multiple types of appointments. I also LOVE that it successfully integrates with my Outlook calendar, which is a necessity for me. I know if I put an appointment on my Outlook calendar (correctly) it shows up as busy on 10to8.

Cons: I don't really have anything I don't like about the free version. I wish there was a cheaper version between the free and paid, perhaps just a yearly small fee, that would allow me to have a unique site address. Since I would be the one paying for it, I am not really willing to subscribe monthly when the free version does a great job for me.

Overall: Ease in letting students sign up for multiple types of appointments. Successful and accurate integration with Outlook. No worries that students won't be able to talk with me in person if they need to do so.

Excellent I recommend to eveyone

Jan 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the ease of use and that I can use it to immediately store details of clients . I love that I get their phone number as well as not everyone uses Skype

Cons: Sometimes it is hard to find "smaller details" I have a feature after a call where a mini survey is sent for feedback, I cannot find where I can change the questions or "turn it off" . It got a little frustrating looking for it.

C2d1a56d14686d51aaf9c2fea172cd83

This tool is directly responsible for keeping my business and personal life organized. I'm so happy!

Jan 15, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's free! At any time I can upgrade as needed, though. If I need more I can get it, and that's a huge plus. Also I can create a link to use in emails and on my web site for clients to schedule themselves. A huge time saver.

Cons: Sometimes people think I'm not local because when I send a message from the tool, the return # is out of town. Big deal? Not really, just all I could think of...

Overall: Organization, and I'm nothing if I'm not organized.

Works well and not that hard to work

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Manageable for the everyday person.great value and great help.software has go more things to like then dislike and really good support

Cons: Sometimes things are not clear with some of the software but overall great software. There are more things to like then dislike about this software

Great app I use it daily!

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Very easy to use ! I use it daily and it couldn¿t be more user friendly. I try to tell others about it and how it can help their business

Cons: Love it! I wish it was a tad cheaper for the more expensive options but overall it¿s a great application!

Clients love the reminders and the software is so easy to use!

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I absolutely love that the software sends out reminder texts and emails to my clients. I rarely have no-shows because my clients are reminded about their appointments!

Cons: I have had a few issues with the app in the past and I get used to that format and it¿s a little frustrating having to switch back and forth but now i just use the online version and it works great!

Nice tool, that looks nice, but is sometimes complicated in usage and UX Design

Jan 15, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Calendar sync of different calandars
- Looks great
- Many functionalities
- Offering different booking options

Cons: - Booking processs is not easy
- there were some errors occuring on special devices
- UX Design for booking should be reviewed

Overall: Easy booking

Love it

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It¿s so easy to use for my client . My clients can contact me right on it and I receive the emails directly .

I use this for 121 clients. It is very easy to use good to show your clients you are professional.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It sends out a reminder to all client auto for their session or classes it also sends you a reminder so you don't forget and that's just the free version. I am Upgrading so I can use my own brand on it so clients can book themselves in for the sessions now.

Cons: a few of my clients think it sends out too much reminder email and SMS, it not easy to add a to integrate a gocardess for payment but they PayPal or stripes.

Overall: easy to set up. clients can find their way around it, my little girl could use it is that simple 10/10 from me.

Easy to set up and use. I've been relying on it consistently for 6 months now.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, ease of sync with Outlook. Reminders sent, ability to reschedule. Track data with tools provided.

Overall: The ability to schedule calls saves me much time and frustration having to leave messages. Students like the ease of use and the ability to schedule calls at their convenience. Win-win!

Best product I've found thus far on the market.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Pros: The product is easy to use for my clients and office staff. We love the reminder function that clients receive for appointments.

Cons: I would like to be able to have the function where clients can be notified later if an appointment becomes available.

Overall: Clients are able t book online and that feature freed up office time.

D41921740890cb2f80544032973ed531

I love this program for the ease of booking my nutrition clients' coaching calls.

Jan 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How it's connected to my google calender, no more double-checking 2 different places. It's so easy to use in that regard.

Cons: I haven't found any cons yet, both my clients and I find the software easy to use and haven't experienced any bugs or issues.

I e worked with several scheduling programs ... this one is great!

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything I need this program to do for my online scheduling it does perfectly. My customers rave about the program.

Over all a great product

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Can be used with own website and gives our mentors the ability to control their on calender.also give free text reminders with all packages

Cons: Can see month overview on booking page. Would like the option to say what service each available slots can be booked, for example a set slot can only be booked for one type ofor 1-2-1 booking

Overall: Able to give our customers the ability to book on to 1-2-1 sessions themselves and cut down admin

Best bang for your buck in my opinion

Jan 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is fully customizable! It helps my clients view times available. I also love that it's sync with my calendars, so I don't have worry abput mixing personal and business appointments .

Cons: It should have a feature to remind me as well as it reminds the client of upcoming appointments. Other than that, I can't think of anything else.

Overall: Save time and I work more efficiently.

While it does take some getting used to, it has really made things easier for us.

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It¿s easy to use, and ticks a lot of the boxes we need it to. You can have multiple types of sessions booked into the same time chunk which is really handy when you offer different services like we do.

Cons: That reminders are still sent out for requested appointments until you either confirm or decline the appointment.

Great product, easy to use.

Jan 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It makes it so easy for people to schedule meeting with me, and I really like the customized messages I can set up for the people that schedule with me.

Cons: The calendar will not sync with our internal software, this is on our companies end, but it's more work to manage my calendar manually.

It has the most useful and functioning calendar booking that I've know so far. Works like a charm!

Jan 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It sync with Google calendar and accurately place the event's name in the slot.
The ability to chat with the prospect is the best. And the reminders works very well to ensure my clients did not miss their appointments set.

Cons: The customer support is on leave during weekends
The account setup is quite tricky too. A 3 steps setup for each section might help better

10to8 offers more for the casual, free user that I am, than other scheduling software I¿ve used.

Jan 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It has great functionality on iOS hardware, even without a dedicated app. And the ability to schedule and contact clients as a free user has been a real bonus.

Overall: I started looking into this after another therapist recommended 10to8, and I have since recommended it to others in my field. Perhaps if I used other features in the pay services, I would run into things I was unsure of, but as a free, casual user, no complaints.

I am enjoying the sites functionality and free features for what I do.

Jan 14, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I appreciate the free features for the client size I see right now. The booking features are pretty easy to use and I really like the apps reminder feature.

Cons: The UI is not easy to use on mobile devices. The site is only accessible from a mobile browser. This makes it difficult to modify bookings on the go. I would like to see the company create an app for iOS.

Generally, has made scheduling appointments a breeze when my clients book online!

Jan 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like the ease of use on the client side. Simple, professional and efficient. I really love the time it saves me for rescheduling clients. The appointment confirmations and reminders are wonderful! So far, zero no shows!

Cons: I find the practitioner side lacks a little in functionality. I wish I could look up a list of all appointments for one client from the mobile app, as well as a summary of payments.

It has been great doing exactly what it says it will be doing

Jan 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it's easy to use as well as the fact that it takes a lot of work out of my hands. I can interact with my clients without much hassle.

Overall: Saving time and energy which i can use to focus on my business as well as money since i have less calls to make

Generally very good, takes care of several functions in one place that saves me time (and effort!).

Jan 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Reminder service for clients in text and email formats - good feedback from my clients about this.
Customer database - keeps all the basic information in one place, and easy to access.
Customer service - like the fact that I have never had to call them for any support, system works well in this respect!

Cons: Mobile devices - can be very sporadic, although admittedly the WiFi signal also contributes to this. I also experience the software logging me out on my mobile devices, even when I have the icon on my screen and just close it with the home button.

I love using 10to8. It's easy to use, efficiently books clients and is super professional

Jan 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: 1. It's professional. For me being organized and displaying this image is key and this suits the way I work and my needs perfectly.
2. The setup allows you to be specific about the types of appointments clients are booking.
3. Saves me time reminding clients. I love that I can set it up to my specifications to auto remind about appointments with no extra work from me.
4. Having the location link added to all bookings
5. Love that I have my work diary with me all the time

10to8 scheduling software has been a very reliable product with a great customer support team.

Jan 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: 24 hour appointment reminders. I have used a competitor's product in the past, one of which sent reminders up to 72 hours from the time of the appointment or not at all. I had a lot of no-shows. With 10to8, my clients receive their reminder with sufficient notice to where they will remember the appointment.

Cons: I document each client session. However, when I use 10to8 on my smartphone I can't access the notes and details for my client.

Has generally been a great experience being able to use this software for my business.

Jan 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: - Has a free version - enables me to go paperless with all bookings and in turn has progressed my business. - impressed with online booking for customers with plugin on my website. - Fairly simple to use.

Cons: Preferred App to use as it was simpler for day to day use but is now not supported.- software Runs slow sometimes. Payed vesion offers more features but not enough to upgrade for my small business.

has been working very well, we like it

Jan 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and price. Also we like the reminders, they cut down on no shows. Great and fast customer support as well.

10 to 8 is a relatively user friendly software that helps me track my students efficiently.

Jan 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to set it up and let it do it¿s thing without constant tweaking. It gives me more time to worry about lesson plans and less time scheduling!

Cons: The user interface is a little clunky. More time can be spent on simplifying the setup process in my opinion.

782fb3e764fec5302a63cdfbce08518e

The perfect tool to grow your business

Jan 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This scheduling software is extremely user-friendly and supports startups from the beginning with their generous free version wish is great to use on its own until your business is ready to upgrade to more sophisticated features as it grows. It easily becomes an invaluable tool for your business

Cons: You can only create 1 set of customer information questions before you booking them in.
So if you have different offers needing different questions, you will have to send the questions separately, which is not always ideal.

Happy with 10to8 so far and would recommend this great booking appointments software.

Jan 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and customers get sent confirmation and reminders of their appointments sent to their phone and email automatically or when you approve their booking.

Cons: Can't have separate, different calendars and availability if you have more than one service. This would be really useful if you are having an extra service that is a one off event and you only want availability for a few days.

My experience was great using 10to8

Jan 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: First of all the software is very easy to use, 5 stars for that. Moreover the customer service is amazing with the experience I've had. The ease of adding the software to the site is a huge benefit.

Cons: Most of the time when somebody books an appointment, the SMS feature does not work, but the email does. This makes it difficult for us to send the SMS to the person who booked. Hope You make this.

10to8 has been very effective in keeping track of appointments and sending reminders.

Jan 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up, easy to use, can keep track of appointments internally as well as having an option for customers to book online or request to cancel which has lessened the risk of no shows. I also like the free option especially when my business is new.

Cons: I dont believe there are many cons other than to be able to customize more but there is a paid option to be able to to that. I also wish it would send notification to my phone if there was a message sent. I've received messages of customers running late or not able to make it but there was not a notification like in other apps where a small icon appears in the top of the phone screen.

Overall: Starting out a new business it is helpful to get basic use of the software while building a client base.

So easy to use and it was exactly what i was looking for

Jan 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i am using the free version because i am only one person business with less than 100 customers /month i find it excellent

Overall: I got more organized and i can check my scedule from everywhere , plus customers can book ontheirown

A great tool that is easy to use.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved that the program was easy to use. I am a computer support person and while I love working on new technology, I definitely appreciate any application that will save me time.

Cons: I had a little trouble navigating to find embed codes for my website. It was not very intuitive. I would have liked a little more direction on that.

Overall: This software allows customers to schedule time with me and pay before they meet with me. This frees up my time and allows me to get paid immediately.

i'm glad i chose this booking system, it gave me what I needed

Jan 12, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's a very easy to use booking system and i'm able to access it anywhere via my phone. the fonts and layout is also pleasing to the eye.

Cons: more customisation should be provided for example, changing color of the "book now" button and alignment of it

Bb816b694bae844b9c9c338c39f1c988

Overall, the 10to8 platform and software has been great and very user-friendly!

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Cons: What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

This has proven to be a fast and easy way of allowing clients to make their own appointments.

Jan 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use. Most clients seem to find it easy to use. I get messages quickly so that I can respond to clients. I can also tie the calender in with my Google calender.

Cons: Setting up the hours that I am available can be confusing. It would be nice if it automatically made holidays unavailable.

Overall: It makes my life easier and allows me to present a professional face to my clients.

Good

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Very Easy system to work with, precise and structured- it's got simple steps to enter notes and is very secure in terms of patient confidentiality.

Cons: Nothing specific- it's a simple and easy software so I don't see any negatives in it. It's actually quite suitable for simple admin job. The only way to improve is maybe to put a section to list past medical history and one box for allergies.

I like using the application

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the notification functionalities, this saves me time in trying to send reminders manually.
I like the reduction in no-show since I started using 10to8

Cons: I'll like to see day of the week on the schedule rather than date only.
I'll love to be able to add more practitioners but the next package is a bit much for me.

Overall: The benefits have already been stated in my pros comments

Great system. Much much fewer no shows. Clients love the text reminders

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free sms reminders. Easy to use interface. I like that clients have the option to book online and can check my diary themselves to see what slots are free. I like that its free for 1-2 people. Great for a growing start up business. I will keep using if I hire more people which I am working towards

Cons: If somebody requests to cancel I dont get an email to let me know. I have missed cancellations on a few occasions
When im filling in the booking form on my phone it is awkward from my samsung galaxy. I have to move the screen around to access the drop down menus...

Overall: Less no.shows. less mixup on appt times. Gives my business a professional edge.....

I've been booking client appointments with 10to8 for several months and everything is going great!

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The client booking site has a very professional look and it's reasonably easy to set up and use (even for those of us who are a little less tech-savvy).

Cons: It would be nice if the program notified me when it sends reminder texts to my clients. Also, some of my clients have had difficulty changing appointment times once they are booked.

I have been nothing but happy with 10to8

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Value for money. They do a free service while your business is small which allows you to get rolling without too much overhead. Reliable. Sends reminders. Simple and easy to use.

Cons: It would be great to add a billing feature to appointments, and even to have a way to write online secure medical charts for each appointment.

Overall: I run my whole clinic on this software. It enables me to have people book online rather than people having to call in. Never had an issue with it.

Reliable. Easy to use on both ends. Great interface. Wonderful and fast customer service!

Jan 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I¿m an individual trying to grow a business. It¿s been very, very slow for me and yet, whether it¿s a check in to see how I¿m doing or to answer a question, the 10to8 team is there! I¿m very grateful and look forward to when my biz grows enough for me to upgrade!! I also LOVE how it syncs with my google calendar.

Cons: I¿d love it if I could see my appointments phone number either in the reminder or on my calendar. That would be great!!

Cbe9549d68e27e6cdaa0391840a7df71

It delivers what I need

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the Ease of use. The softwere is No fuss and has presentable layout. It is also Easy to connect and intergrate with my other calendars. I also love the how to set up and the trial version

Overall: It's a great automation tool. Instead of people constantly asking me when I was available all I do is direct them to the site and have them select what is convenient for them. Works great.

Overall, it¿s been a great experience. Easy to set up, easy for customers to use.

Jan 12, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The automated reminders have reduced my missed appointments to 0%! My customers love the ease of booking and paying online.

Cons: The syncing does not work both ways. And the app is clunky and slow. Need to be able to put in appointments to my iCal and have them sync into the program same as they come into iCal when I bout I to the program.

Great, user friendly experience for scheduling my clients.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the way 10to8 incorporates the online booking plugin so that clients can schedule appointments with me from my website. I also enjoy complete control in the settings area, so that I can choose how and when to send out reminders to my clients.

Cons: The mobile app could use some improvements in functionality and ease of use. It seems a bit sluggish on my iPad as compared to my laptop.

Overall: Ease of scheduling client appointments, saving me more time spent on emails!

Such an amazing business tool. Easy to manage and works beautifully

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Free for small businesses! That is amazing. Help someone get off the ground and gain a paying customer for life.

Cons: Not enough customization to the appearance. It would be cool to be able to match the app to your company branding.

On a whole it has been a wonderful addition to our company.

Jan 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Customers can go straight to the Book Now button and schedule their party. It has saved me a lot of time on the phone with clients.

Cons: Occasionally it becomes out of sync with the google calendar. I find the booking from my end to be difficult to do, so I use the google calendar.

Overall: It has helped me save a lot of time

I enjoy it for now

Jan 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I like how easy it was to set up and learn to use it. I like that it emails and texts clients and that I can set a max number of clients per session

Cons: I do not like that it does not work on mobile sometime and that it does not do automatic cancellations

Great Product.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to learn and very intuitive. Free version is very robust. I like being able to have multiple types of meetings defined ahead of time

Cons: There are a few things that I would like, but don't have because I am using the free version. I would like to be able to modify message that goes to clients.

Overall: I do not have to email students to remind them of upcoming appointments

Easy to use

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is very easy to use and it integrates seamlessly with my Google calendar. There are many settings that I updated so that the calendar works for me.

Cons: I wish I could set up some workflows, but I'm on the free version, which has amazing customization before paying a dime.

8552403f13ce41b17778e16c6647a469

It turned my scheduling nightmare, into a professional experience for me and my clients!

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software sends an email and a text to the client, and to me, when they schedule a session. They also get a reminder, which they really love.

Cons: My clients can't log in and see all of their appointments at the same time. They would also like to see them in calendar form.

Excellent throughout - the complete solution I have been seeking.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. And that it does everything I need, including the ability to follow-up and work with people who don't keep their appointments. It is easy to integrate with a website, with Facebook, as well as to provide a direct link.

Cons: So far, happy with everything. As with all apps, it's possible areas for development will emerge over time (or my needs will change) but not yet.

Great for organisation and communication between clients & business - reminders, cancellations, etc

Jan 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I can create all the appointment options the business offers with time allocations as well as the location options. I can decide if how much the clients are able to control in regards to booking and cancellation. You can colour code the options. I have not used all the options available so I am sure there is more great stuff to find and use!

Cons: I would like to be able to go to a specific date without having to scroll through the whole month. It can be slow sometimes especially when having to scroll to a later date. I would like to be able to see a month overview.

Overall: The business is more organised and able to have an accurate record of appointments, meeting, etc. As well as better communication with the clients.

Easy to use and great time saver

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reminders for booked clients are infallible, making follow ups and attendance very easy.
Clients find it easy to book and change their own bookings.
Post - experience reviews provide a delightful added bonus.

Cons: Google Calendar sync has worked neither for myself or colleague - have resolved this by switching it off and using 10to8 as my main calendar.

Overall: Client followups & self booking

Great salon scheduling software..very professional...I use the free version and it works perfectly

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact they send my client appointment confirmations when the appt is booked and then again

Cons: I dont like the fact that the system doesnt send me reminder emails cause I forget a lot..other than that no cons.

Overall: Makes My clients believe I am running a professional business

Good for a starter biz

Jan 10, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really liked the automatic reminder texts that go to both the client and the service person! That's a great feature. I just wish there was a way to tailor scheduling of those texts without having to pay.

Cons: When I access the site on my phone, the information available is sparse. You can't bring up details concerning a client, only the most basic info. Information added in the custom boxes is truncated unless you're in edit mode. Then you have to scroll through it to read it.

Best free scheduler!

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is great for appointments setting! I love that I can direct any clients to a professional and easy to book system! I love the ability to have my client choose when to talk to me because setting appointments can be a pain!

Cons: The syncing can work a little better. Sometimes it stops working and sometimes I have to prompt it to manually sync. Also, I sometimes have duplicate bookings.

Helped save my sanity and my business.

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that colleagues and clients can book an appointment without asking me when I am available. I love that cancelling and changing appointments can, likewise, be done without emails. I also like that international clients can book when I am available. This is probably the most helpful feature of all too that I don't have to try and convert to the proper timezones.

1728e91526d7fd3ebcd344e46649fa63

Very Satisfactory.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how effortless it is for both learning and using it. Also it is has easy access anywhere I go on both laptop and phone.

Cons: The incoming messages do not have a select all option so I have to open each message and hide them individually.

Very convenient tool to give others access to book appointments with you.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am a faculty member at a university. Students always want to set up a meeting with me, and when it comes to the time in the semester for advising students, I need to set up many, many appointments with students. This software makes it very easy to update my calendar in real time when a student books an appointment with me. I also love that it syncs with the calendar on my phone. Additionally, I really enjoy being able to only allow appointments to be booked 24 hours in advance (this is customizable). It also sends reminders to students before the meeting.

Overall: I love that others can book appointments with me during any time I set as available. It saves so many scheduling emails.

10to8 is easy to use, has all of the functions I need, and looks professional!

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software design is intuitive. I can find exactly what I need to find whether it is changing my availability or adding new services.

7731be22c42bef6c84659c8f44f2950c

I am a hitting instructor and 10 to 8 makes it easy for new students to sign up on my website.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of dropping the code into a website so potential students can see what I have available. I can also post these times on my Facebook page allowing people to sign up there also. When someone signs up, it allows me to confirm that time or send out an email to request a change. With my business, my availability is always changing from moving students.

Cons: My lessons last from 30, 45 to an hour. I wish I could block time available, (ie 4 hours) and depending on the time and Length of the lesson, it would subtract the availability. I do realize this would probably be a huge feat to accomplish in code and for a free program, I can't complain at all!

Quite an impressive scheduling tool for ease of use and good mobile and internet integration!

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Free SMS and email reminder service provided even for basic account. Calendar is clear and simple, mobile integration to browsers are good.

Cons: Can't really think of any cons for this software. Perhaps the only things is I have some difficulty understanding and using the arrived and completed function for the appointments as it seems to run in an endless loop of arrived and completed, with the appointment not reflecting any church and sometimes seen as overdue and sometimes seen as past.

Very easy to use, lots of free features

Jan 10, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The amount of features available for free is incredible. Things like email and text reminders are usually limited to paid plans for other competing services - those are completely free with 10to8! By offering more features for free, 10to8 gives me a competitive advantage. I also really like it's integration with Weebly which allows me to embed my booking page on my website. The integration with Google Calendar has been seamless and updates very quickly.

Cons: The interface is a little clunky and could use some modernizing/simplifying. While not outdated, it's not very sleek looks a little old. While not major, but it is a UK service so things are formatted a little differently than what US customers may be used to.

Excellent Service. It takes away the pressure of scheduling appointments on a telecon

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: user friendly. The reminder and updation option is excellent. Gives me room to change and modify

Cons: it has overbooked me a couple of times, but the bug of taken care of. Nothing else to write in specific

8f86ec686867d0bf9e722711b84ab63a

All positive

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. I like that people can pay me directly through your service. It is very easy for me to block time out.

Cons: Can only schedule on the hour, not on the half hour but that may have something to do with the way I set it up.

Overall: It makes it easy for clients worldwide to schedule with me.

Integrates well with Google calander

Jan 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That it can be used to make bookings for different locations and for different staff. It integrates well with google calendar.

Cons: I had done my research and this was the only one that integrated with SagePay and once I started setting it up, I found it that it doesn't. Yet. I need something that integrates with a payment service that is available in South Africa. Square is not used in SA.

Overall: It's great to send out a link for individual service (consult) and have clients' set a booking that is convenient for them.

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It is a good system for a great price.

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use not having to search but being able to log in and see appointmenta from my phone or computer. It is also bold colors that I like and can help direct my focus to the most important stuff.

Cons: Not bring able to see all of customers information. I had a customer that set an appointment buto to see her contact information was a difficult task for me. I tried on several occasions but to no avail. I did finally find the information but it was frustrating.

Overall: It allows my customers to schedule their appointments without me taking the time to do so.

I used 10to8 for over a Year. You can't find another scheduling software that is more cost efficient

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Low cost. Tons of features. The contact list and notifications were wonderful. This software has tons of capabilities.

Cons: The embeddable page was not as user-friendly for my clients as I'd have liked. I could not change the layout.

Overall: 10to8 saved me time and helped me to work more efficiently. I was able to send prospects/clients to my website to book their own appointments. 10to8 synced with my calendars. I did not have to stop my busy schedule to schedule appointments manually.

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I'm an accountant and I love using this software to schedule client appointments.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It provides a great integration with both my website and also my gmail calendar, allowing me to schedule meetings with ease.

Cons: It does not allow the function (at the moment) of adding buffer time both before AND after for an appointment, it's one or the other. The reason it would be useful is it would provide time for me to prepare for an appointment and then to deal with admin afterwards when someone is coming into the office.

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Quick to set up and get started. Great features and funtionality and presentation improving regularl

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can set times for available appointments and add additional times. Colour coding for staff and services is good. The use of email / sms to remind customers is good. So is the option to send only emails and not have dms charges.

Cons: The calendar for the organiser isn¿t as clear as it could be for showing the whole week. Not all features are available when off line. Adding clients could be easier.

Great booking software. Helps things run smoothly.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - ease of setting up calendar and ability to tailor calendar to individual needs.
- patient reminder e-mails/text messages
-professional and personalizable booking website

Cons: - e-mail to tech support does not always generate the answers or assistance needed. Sometimes a more in-depth answer or answer to a specific question required.

Overall: Excellent platform for client booking and schedule management.

it has been great with very few complaints. I've never had an issue and my clients love the service.

Jan 09, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that I can leave messages and also receive messages so I can handle any problems immediately.

Cons: a few issues that I have as a user is : 1. it can be difficult to change or reschedule clients on the program. 2.its great that our client receives reminders for appts. but if i have to schedule someone a month or 2 months in advance they receive messages every single day. I think that can be fustrationg for a client.

Great free service!

Jan 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That it is free, it syncs with my google calendar. Also that there is a way for customers to book on their own and the ability to take payments. The messaging is a helpful feature too.

Cons: It can take a while to load and sometimes I have to restart my phone when the app freezes, also I wish I could text message rather than email with my customers.

10to8 has been very helpful and has a lot of features necessary for my business

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It has many free features, such as automatic reminders over sms and emails, as well as option for approving appointments requested by clients.

Cons: unfortunate that 10to8 is not integrated with Square payments. Calendar is somewhat difficult to navigate at times. I think it has to do with scrolling. But it is really a minor thing.

Best FREE scheduling service to manage by calendar and appointments

Jan 09, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's free and it allows up to 100 appointments per month at no charge. AND, it has Stripe integration. most of the services I encountered had neutered features (like no SMS or Stripe). This service is the best value I've found for the price of free. It also offers rooms and locations and profiles. Each of which will prompt for payment if you want. Is sends notifications and reminders without me having to do anything.

Cons: You can't customize much unless you get the paid service. The appointments in your calendar are generic and don't allow for you to see the name/phone number and email of your appointment.

Overall: Automation of calendar appointment setting. SMS reminders to attendees. Email reminders to attendees. Ability to receive Stripe payments in advance of setting appointment. Integrate with website. Service and location settings by individual person.

Great, but not excellent

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to learn how to use. Clean, clear, concise. Clients seem to really like the ease of use. Looks very professional and links up nicely to my facebook page and website. Great for anyone transitioning into the online booking world that isn't overly "techy".

Cons: No invoicing capabilities. For this reason I will be switching to Jane in the future. If invoicing was built in, I would even pay more for this. The ability to do medical charting online is also why i'm drawn away from 10to8 and toward Jane. You guys allow individual "notes" per client, but it's not quite suitable for ongoing tracking/charting... Clients enter their info slightly differently and it creates a whole new profile, so some have muliple profiles going which doesn't allow me to look back at all of their appointments. On my customers end, this is great - other then them messaging more often than I'd like saying that it is not working...

Overall: Saves me TONS of time! People no longer text or call to make appointments- they all book online at their own convenience. The reminder system is fabulous. Hardly any missed appointments.

really easy to use software, great feedback from my customers

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, works well with my website and gets good feedback from customers. I really like the freedom to change the different services that I offer and customer notifications.

Cons: Does not have an app for the laptop or phone. Would be handy to have a notification everytime someone messages or books an appointment

Overall: The freedom to offer an online booking service to my website with ease.

REally positive allr ound I can't believe such a good piece of software is free to use

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: IT's really flexible and easy to use and there is great customer support, I like that you can define individual services

Cons: Some of the features could be easier to use such as would be good to have a calendar you can block out and ability on the site to pay for a service at an unspecified time