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Swift Digital provides an online marketing platform for digital communication. Powerful and user-friendly software for email campaigns, newsletters, emails, surveys, events and SMS. The platform enables better customer engagement through intelligent data collection and analytics. The Swift Digital Suite is Software as a Service (SaaS), cloud computing/Internet software. The platform runs on virtually any web-enabled device, in all browsers, and is easy and intuitive to use.
Provider
Swift Digital
Located In
Australia
Foundation
2000
Open API
No
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Webinars, In Person, Documentation, Videos
Support
Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk
Government, Banking, Finance, Education, Accounting, Law, Engineering, Retail, Corporate, Associations, Not for Profits.
Content Source: Swift Digital Suite
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Swift Digital Suite Reviews
"Excellent marketing automation software with amazing support"
Overall: I'm able to be much more productive without adding additional staff and resources.
Pros: No technical knowledge required. Very easy to put together branded communications and set up emails, landing pages, and surveys.
Cons: For what I need, I cannot think of anything I don't like about this software.
"I highly recommend Swift Digital for all of your marketing needs."
Pros: Swift Digital is my marketing platform for the past 14 years, and it is a high-end platform with everything I need at my fingertips. I love working on my marketing with Swift Digital because it is easy to navigate. It offers very sophisticated software that allows me to scale my business with ease and confidence. I can grow my subscriber lists with their email automation tools, great landing pages, and audience segmentation. Swift Digital also designed a beautiful banner for my newsletter, which represents my business brand perfectly. The email composer is my favorite. I can write newsletters with such ease and with many templates to choose from for my different needs. They also provide me with accurate campaign reports so that I can track my conversion rate effectively. Swift Digital is a great marketing platform to scale your business. They also provide professional Live support. Their support staff is knowledgeable and eager to help, and all of my enquires get resolved immediately. It is the top of the line platform for any businesses that wish to grow their business professionally. I highly recommend Swift Digital for all your marketing needs.
Cons: So far I have not found anything I am unhappy with, no complaints.
"As a small Business Peak Body, we have been a long time user of the Swift Digital platform."
Pros: we value the easy to learn, easy to use platform to create and manage Events, send regular e-mail communications to different groups across our membership base, and also run surveys to get member feedback on the value of our activities. The learning video tools are instructive and easy to apply, and the timely and attentive online support given when we have a question has been invaluable. Its like having an extra set of hands in the office.
"We are better connected with our internal staff and community"
Pros: What I really like is that this software is extremely easy to use. We originally started using Swift Digital, as we wanted to begin a stronger position for when we communicated with our internal staff during covid, and we are now using the software to connect with the broader community via a newsletter. I’m really impressed with how we can integrate surveys, polls, social sharing and we can now further segment and track who opens our emails and give them a lead score. Now that places are opening up again, I’m really looking forward to integrating the events feature with our Cultural Centre. We are looking into selling tickets to an upcoming arts show, and swift will make that happen.
Cons: Despite the software being very intuitive, it does have a steep learning curve compared to other software. The drag and drop builder is easy enough, but I wish there were more complete templates to choose from. There is not much that you can’t do with this software, it just needs to work for you and your organisational goals… and for us, it's perfect.
Vendor Response
"Secure, supported and sophisticated"
Overall: Swift helped us make our event system more sophisticated by introducing consistent templates, gorgeous banners and modern emails. It secured our event system by guaranteeing the local storage of information, within a secured environment. And it also gave us confidence to try new things with their best in class, instant response chat support.
Pros: Swift Digital brought automation and consistency to our event management experience; ensuring we could deliver a secure and sophisticatedly customer experience that was backed by world-class local customer support. By bringing every stage of your event management process into Swift, you’ll reduce errors, improve response rates and wow your audience. In our community, we particularly loved the pre populated event fields and the trigger system.
Cons: We haven’t identified any cons from the perspective of the developer’s work. The only thing to be conscious of is internal change management to ensure implementation.
