--- title: "Swift Digital Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Swift Digital Suite Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/138965/Swift-Digital-Suite/" page_type: "product" language: "en" --- # Swift Digital Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Swift Digital Suite ## What is Swift Digital Suite? Swift Digital provides an online marketing platform for digital communication. Powerful and user-friendly software for email campaigns, newsletters, emails, surveys, events and SMS. The platform enables better customer engagement through intelligent data collection and analytics. The Swift Digital Suite is Software as a Service (SaaS), cloud computing/Internet software. The platform runs on virtually any web-enabled device, in all browsers, and is easy and intuitive to use. ## What is Swift Digital Suite used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$2988 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Swift Digital Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.swiftdigital.com.au/&name=Swift Digital Suite) ## Swift Digital Suite Overview Updated August 2026 AI summary Swift Digital Suite is a cloud-based marketing automation platform designed for organizations of all sizes seeking to manage and optimize their outreach across email, SMS, and social channels. It offers tools for campaign management, CRM, lead capture, segmentation, analytics, and supports key features like event-triggered actions and engagement tracking, with integrations available for platforms such as Salesforce and Zapier. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Swift Digital Suite 4.7 (9) VS. [4.6 (537)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting Price A$2988 Other, Per Year Starting Price $20 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9) Ease Of Use 4.5 (2,129) Value For Money 4.6 (9) Value For Money 4.3 (2,025) Customer Service 4.8 (8) Customer Service 4.3 (2,073) ## Swift Digital Suite alternatives Highest Rated [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,129)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198994/Systeme/) [Brevo](https://www.capterra.com/p/132996/brevo/) [4.6 (3,512)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [4.6 (2,568)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79367/ActiveCampaign/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,322)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) [View all alternatives](https://www.capterra.com/p/138965/Swift-Digital-Suite/alternatives/) ## FAQs about Swift Digital Suite Overview ### What company size and specific industries is Swift Digital Suite built for? Swift Digital Suite is designed for organizations in government, banking, finance, education, accounting, law, engineering, retail, corporate, association, and not-for-profit sectors. The description does not specify company size, so it appears to fit organizations of varying sizes within these industries. Features and Usability ### What are the key features of Swift Digital Suite? Swift Digital Suite offers email marketing, SMS marketing, and social marketing tools, along with marketing automation features such as drip campaigns and event triggered actions. It also includes campaign management, segmentation, lead capture, CRM, contact management, landing pages/web forms, analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Swift Digital Suite integrate with? Swift Digital Suite integrates with Microsoft Entra ID, Salesforce Starter, and Zapier. These connections cover identity management, CRM, and workflow automation, giving the platform a small but practical set of third-party options for linking core business systems. Getting Started and Support ### What training and onboarding options does Swift Digital Suite offer? Swift Digital Suite provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover shared instruction, documentation offers written reference, and videos provide self-paced learning materials. Getting Started and Support ### What customer support options does Swift Digital Suite offer? Swift Digital Suite provides email/help desk support, a knowledge base, 24/7 live rep assistance, and chat. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be described from user comments. ## Features AI summary Based on 6,497 Marketing Automation reviews Capterra data shows that buyers of marketing automation software rank the following features as their top priorities: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Engagement Tracking** (**45%**) Swift Digital Suite supports all three of the features reviewers value most: **Email Marketing**, **Event Triggered Actions**, and **Engagement Tracking**. Together, these capabilities help businesses send targeted campaigns, automate timely follow-up based on customer behavior, and monitor how audiences respond, allowing teams to improve outreach, increase relevance, and make better marketing decisions. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Swift Digital Suite 42 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Forms: Customize contracts and forms to collect specific information - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Mobile Access: Access software remotely via mobile devices - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Real-Time Data: Receive data and information in real time - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Promotion: Market event via social media tools - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Analytics: Track and analyze information regarding website visitors - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies --- Get Advice We can help you find the software with the features you need. Features 4.6 (9) 4.6 Based on 9 reviews ## Pricing Value for money 4.6 (9) Basic A$2,988 Other,Per Year Value for money 4.6 (9) 4.6 Based on 9 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (8) 4.8 Based on 8 reviews ## User reviews Overall rating 4.7 Based on 9 reviews Filter by rating 5(6) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AC Alivia C. Marketing Communications Manager Government Administration ### "We are better connected with our internal staff and community" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 19, 2022 Pros What I really like is that this software is extremely easy to use. We originally started using Swift Digital, as we wanted to begin a stronger position for when we communicated with our internal staff during covid, and we are now using the software to connect with the broader community via a newsletter. I’m really impressed with how we can integrate surveys, polls, social sharing and we can now further segment and track who opens our emails and give them a lead score. Now that places are opening up again, I’m really looking forward to integrating the events feature with our Cultural Centre. We are looking into selling tickets to an upcoming arts show, and swift will make that happen. Cons Despite the software being very intuitive, it does have a steep learning curve compared to other software. The drag and drop builder is easy enough, but I wish there were more complete templates to choose from. There is not much that you can’t do with this software, it just needs to work for you and your organisational goals… and for us, it's perfect. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 23, 2022 Thank you for taking the time to review Swift Digital. Your feedback is very important to us. LM Levi M. Marketing Manager Retail ### "Excellent marketing automation software with amazing support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2021 I'm able to be much more productive without adding additional staff and resources. Pros No technical knowledge required. Very easy to put together branded communications and set up emails, landing pages, and surveys. Cons For what I need, I cannot think of anything I don't like about this software. Switched from [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Too complicated to use and poor support (long turn-around times). Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing Swift Digital Suite Ease of use. Australian based. Fantastic support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TY Ting Y. Artist and Digital Course Creator Arts and Crafts ### "I highly recommend Swift Digital for all of your marketing needs." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2021 Pros Swift Digital is my marketing platform for the past 14 years, and it is a high-end platform with everything I need at my fingertips. I love working on my marketing with Swift Digital because it is easy to navigate. It offers very sophisticated software that allows me to scale my business with ease and confidence. I can grow my subscriber lists with their email automation tools, great landing pages, and audience segmentation. Swift Digital also designed a beautiful banner for my newsletter, which represents my business brand perfectly. The email composer is my favorite. I can write newsletters with such ease and with many templates to choose from for my different needs. They also provide me with accurate campaign reports so that I can track my conversion rate effectively. Swift Digital is a great marketing platform to scale your business. They also provide professional Live support. Their support staff is knowledgeable and eager to help, and all of my enquires get resolved immediately. It is the top of the line platform for any businesses that wish to grow their business professionally. I highly recommend Swift Digital for all your marketing needs. Cons So far I have not found anything I am unhappy with, no complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jessica R. Senior Executive, Digital Marketing & PR Marketing and Advertising ### "Our company has used Swift for nearly 10 years and we couldn't recommend it more" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2020 Pros Swift is a very straight forward and easy to use platform, even for those without a digital background. The team are very knowledgeable and the instant chat function makes support seamless. We use Swift on a weekly basis for eDM and press release distribution as well as landing page and events purposes. Its multiple interfaces and secure database storage options make Swift a safe and simplistic, one stop shop for impactful email marketing solutions. Cons There are cheaper options in the market but for a full service, highly responsive marketing platform I don't think you would find better value for money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Carolyn K. Executive Assistant Recreational Facilities and Services ### "A very satisfied long time user of Swift Digital platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 20, 2020 Pros After many years utilizing Swift Digital we find the platform a very efficient and easy to use platform to communicate regularly with the many sectors across our organisation. We are able to quickly send multiple emails to many different groups. The live chat support service is great and we have always been able to source immediate "on the spot" support. Cons We sometimes experience difficulties with bouncing of emails, however, the support team at Swift Digital are able to quickly solve for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZA Zachary A. Special Advisor to the Principal for Public Engagement Education Management ### "Secure, supported and sophisticated" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2019 Swift helped us make our event system more sophisticated by introducing consistent templates, gorgeous banners and modern emails. It secured our event system by guaranteeing the local storage of information, within a secured environment. And it also gave us confidence to try new things with their best in class, instant response chat support. Pros Swift Digital brought automation and consistency to our event management experience; ensuring we could deliver a secure and sophisticatedly customer experience that was backed by world-class local customer support. By bringing every stage of your event management process into Swift, you’ll reduce errors, improve response rates and wow your audience. In our community, we particularly loved the pre populated event fields and the trigger system. Cons We haven’t identified any cons from the perspective of the developer’s work. The only thing to be conscious of is internal change management to ensure implementation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Andrew P. CEO Non-Profit Organization Management ### "As a small Business Peak Body, we have been a long time user of the Swift Digital platform." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 4, 2017 Pros we value the easy to learn, easy to use platform to create and manage Events, send regular e-mail communications to different groups across our membership base, and also run surveys to get member feedback on the value of our activities. The learning video tools are instructive and easy to apply, and the timely and attentive online support given when we have a question has been invaluable. Its like having an extra set of hands in the office. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Susan B. Digital Manager Education Management ### "We love that it's a one-stop shop for email campaigns, event registration, surveys and SMS." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 27, 2017 Pros We needed a system that allows us to send professional and personalised emails to our subscribers and manages event registrations. Swift Digital meets these key requirements. Their product has continued to evolve over the years we have been a customer and they have also been open to our ideas to improve the product further. They are very responsive if there is ever an issue. Cons It's more expensive than some other solutions but we get a much more personalised and responsive service which is important to us as a small organisation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA David A. Marketing manager Information Technology and Services ### "I have used Swift at three different jobs now and love the ease of use and tremendous service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 27, 2017 With a small team you can achieve a lot in a short time frame Pros Everything in one place- edms events surveys landing pages sms No juggling different platforms with separate databases and user interfaces Very easy to use Great support. Customised branding pre configured Terrific security levels that makes getting IT sign off easy Fast implementation Cons Lacks some of the advanced automation workflows of other more expensive platforms but this area keeps evolving with swift Sometimes new features are released with little warning A couple of the user interfaces could do with and update Mobie event app is only iOS Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/138965/Swift-Digital-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.