# Inside Sales Box Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Inside Sales Box Software - reviews, pricing plans, popular comparisons to other Lead Management products and more. Source: https://www.capterra.com/p/138969/Inside-Sales-Box --- # Inside Sales Box Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Inside Sales Box ## What is Inside Sales Box? An all-in-one inside sales software to help businesses - big and small - build, manage and accelerate their sales processes. Built out-of-the-box for inside sales teams, it counts amongst its many features - Cadence, Dialer, Email Tracking, Lead management and Analytics. Now, high performance sales teams can deliver predictable revenue, consistently. ## What is Inside Sales Box used for? [Lead Management](https://www.capterra.com/lead-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $120 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Inside Sales Box?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.insidesalesbox.com/&name=Inside Sales Box) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Inside Sales Box 4.5 (13) VS. [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $120 Per Feature, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (13) Ease Of Use 4.0 (958) Value For Money 4.0 (7) Value For Money 4.2 (781) Customer Service 4.6 (13) Customer Service 4.0 (753) ## Inside Sales Box alternatives [4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Lead Qualification 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Score a lead on their quality or likelihood to buy based on certain behaviors Workflow Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Call List Management Manage and track all past and future calls. Inside Sales Box 24 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities System that automatically dials calls Distribute/route/connect calls Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Record the audio of phone conversations for quality assurance purposes Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Ability to handle large datasets Pre-made examples and templates for emails Track delivered, received, and opened emails Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Designing course materials to be completed in a sequential order for personalized learning purposes Organize and manage the accomplishments and development of employees or performance of applications or systems Arrange tasks based on the level of priority or urgency Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (7) 4.0 Based on 7 reviews ## Pricing Value for money 4.0 (7) Free Trial Free Version Basic $120.00 Per Feature,Per Month Value for money 4.0 (7) 4.0 Based on 7 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (13) 4.6 Based on 13 reviews ## User reviews Overall rating 4.5 Based on 13 reviews Filter by rating 5(8) 4(3) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Joseph R. Store Assistant Retail ### "The application assesses sales productivity with a performance management plan." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 6, 2021 Inside Sales Box is a wonderful tool to manage the business detail with a single click. Simply we have to add in the primary data and the tool does its section itself. The whole management can work according to its plans and ideas. The strategies are fine and able to implement in different sections. We can watch the detail by segmenting the tool into different parts and would be getting the detail within each part collectively. A multi-purpose application is beneficial for taking over the lead management of the company. Pros Inside Sales Box is a strong application by managing the infrastructure of the company with its detailed management process. We can bring the change by using its lead management to control further promotions in the company. The whole management can be taken over to apply the new methodology of work. We can use the tool for making a wide work distribution among the employees. Cons The application is not much support to the small scale because it may be pricy and people won’t find it helps to work at a low cost. The networking is responsible to carry on its features and managing abilities are more prone to deal with large set-ups. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Certified Personal Trainer ### "Great features and functionality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2018 The ability to track performance is great! Pros The software helps the sales team stay on track and keep up with prospects which overall makes the team more efficient. The customer service is amazing! Cons The user interface could use a little bit of upgrading but the overall software is excellent to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Consultant Management Consulting ### "Affordable Alternative to Traditional CRMs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2018 Pros InsideSalesBox provides an all in one solution for prospecting. Their most important feature is a sales dialer and voice drop offering inside a clean CRM. Plus they are very affordable when matched up against the competition. Cons The UI is a tad dated in appearance but the software is very powerful. We love the dialer and voicedrop feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Account Executive ### "Good features, but missing functionality" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 10, 2018 Pros I like that Inside sales dialer is embedded in sales force. Very easy and streamlined to any process you already have inside of sales force. I didn't have to learn anything new which makes this an awesome choice Cons The dialer call quality is not good. very spotty and often disconnects or won't connect at all. Also not all numbers in sales force are able to be used in the dialer which is frustrating when a contact has multiple numbers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Roger G. Sales ### "It's a great tool box for boosting performance. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 January 9, 2018 Pros The software allows you to look at stats and compete daily with colleagues. Also has some cool features such as Gifs. Cons The software is integrated with SF and sometime lags with data. It doesn't always record the accurate details. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Raul G. ### "Another IS Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 6, 2016 Great product...but they often fail to release upgrade when noted...not huge issue, but just a bit frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CP Corey P. ### "software overview of product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 October 5, 2016 overall a good experince with the software easy to use go value for the money and customer support has a good sla Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Anthony R. Business Development Consultant ### "Inside Sale Box Sales Acceleration and Enablement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 21, 2016 I have worked in the software industry over 20 years with the biggest companies in the industry. Inside Sales Box (ISB), have done a remarkable job with our implementation. Our Biz Dev. guy Siba S Panigrahi and our Customer Experience Mgr., Pulkit Garg and the entire development team have been there with excellent responsiveness to our needs and requests. They have handled out 1 off's without hesitation and efficiently. I highly recommend ISB to any company that seriously want's to increase sales! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Charles P. Call Center Supervisor ### "The new ISB demo was great. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 10, 2016 With the ability to use LinkedIn and Twitter with the new system, as well as new follow-up features, this will allow more data collection per client. With more information we'll be able to have a better conversation with clients and hopefully better suit their business needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Shane M. Consutancy ### "Great calling software, Customer support and Easy to use to enhance Sales." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 9, 2016 Inside Sales Box is one of the best Software to save data and dialing the best part is that it keeps all the data saved and secure. I like theirs customer service like the way they resolves the issues and help Clients. I know of the person in Customer Service Namely "Amitoj" he is always very helpful and caring for Client this is the only reason i love to use this Software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/138969/Inside-Sales-Box/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)