Who Uses This Software?

Bridgit Closeout is being used by general contractors and developers on all types of construction projects including multi-family, commercial, healthcare, education, and hospitality.


Average Ratings

53 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Bridgit
  • gobridgit.com/
  • Founded 2012
  • Canada

About Bridgit Closeout

Close out projects on time and on budget. Bridgit mobile app lets you log tasks and deficiencies from anywhere on site. Then, Bridgit Closeout automatically communicates those items with your team. Everyone has access to their tasks. And everyone is held accountable.


Bridgit Closeout Features

  • Collaboration
  • Commenting / Notes
  • Document Management
  • Drag & Drop
  • Drawings Integration
  • Include Photos In Reports
  • Issue Tracking
  • Quality Control Checklist
  • Task Management

Bridgit Closeout Reviews Recently Reviewed!

Easy to record tasks, organize work schedules, and track progress.

Oct 06, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the layout, and clarity of the task list. The options to add tags for quick searches, and photos to share with team have proven helpful.

Cons: I wish you could edit and/or delete previously entered comments.
It would also be nice if when assigning tasks, the assignee would get a notification email to let them know of the new task.

Vendor Response

by Bridgit on October 10, 2017

Thanks for reviewing Bridgit Closeout! I'm glad to hear that the tagging and photo features have helped your team. Thanks for adding your feature suggestions as well. I'll be sure to pass those along to our product team. Many new features and updates come from suggestions like these.

It has increased and made our safety/environmental/quality inspections easier to complete

Oct 02, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Data is collected in one area, it is easier review the status of items. The report improvements are a add bonus

Cons: It would nice to have another level in the roles where you can see all the items but can only make changes to the one's your assigned

Vendor Response

by Bridgit on October 04, 2017

Hi Chad, Thanks so much for the positive review! And thank you for the feedback about permissions. I'll pass your suggestion on to the product team.

Very easy to use for Safety, Quality

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you can take a picture with your phone you can use this software. The behind the scenes set up is a pro because you can make it fit your company and business model.

Cons: The only con if you want to call it that, is the behind the scenes set up because you can make it fit your company and business model so well it seems like you keep adding things to make it better.

Overall: Better safety inspections

Vendor Response

by Bridgit on October 05, 2017

Hi Steve, Thanks so much for reviewing our software! I'm glad you're having such a positive experience. Good to hear that you were able to customize Closeout to fit your processes.

Easy to input information. Easy to assign tasks to subcontractors.

Jun 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked taking pictures as you input items and the ability to mark up that picture on your smart phone. I also like being able to use your phone or computer to create tasks.

Cons: Not a fan of having to choose one filter at a time, then getting to another menu to choose another filter.

Vendor Response

by Bridgit on July 05, 2017

Hi Travis, Thank you for taking the time to review our product! We are happy to hear that you are liking Bridgit Closeout. That means a lot to us. Our support team will reach out to you shortly. We would love to learn more about how you are currently filtering deficiencies. We may be able to give you some tips for advanced filtering on web (by location, trade, date, status, and more!). Thanks again for leaving a review! Regards, Daniela

The successful completion of our project was enhanced by Closeout

Jun 29, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to quickly access reports of the status by trade was critical to keeping trades accountable to the overall goal of speed and quality.

Cons: I would love to see the pictures saved to my device with the mark ups made in closeout maintained. This would add another layer of value in that we would be able to share a photo with illustrations for training / instructional / discussion purposes to those not on the team.

Overall: Improved quality, quicker completion, and a client who's mind was at ease knowing that a good system was in place for ensuring punchlist items were properly dealt with.

Vendor Response

by Bridgit on July 04, 2017

Hi Daniel, Thank you for taking the time to review Bridgit Closeout! We are happy to hear that we have helped out with the timing and quality of the project. We love your suggestion about being able to save photos with the markup included. Please feel free to reach out to your customer coach or to our support team with more feedback at support@gobridgit.com :) Thanks again for sharing your feedback with us! Cheers, Daniela

my experience has been good.

Jun 27, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy of use in the field.
support by Bridgit team is great, every request to add or change something has been easy and quick.

Cons: more customization and tags.
our project is large in length, many pieces/location. the ability to tag deficiencies to locations or place more then one tag to allow for easy filtering of the various deficiencies

Vendor Response

by Bridgit on July 04, 2017

Hey Josh, Thank you for taking the time to review Bridgit Closeout and mentioning our support team! We're always here to help. Your feedback about customization and tags is really great. Quick tip! Did you know that you can assign multiple tags to a specific deficiency? This may help you in the meantime when filtering various deficiencies :) Thanks again for leaving a great review of Bridgit Closeout! Regards, Daniela

Every day strted with Bridget email. Open it up. See what's going on

Jun 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pictures Along with descriptions. Help you navigate the job of where the were descprencies out in the field. And you cod comment to your peers about why it was this way or it was some boy else's problem

Cons: Every Monday the master file would reset. This could have been due to general contractor I don't know. Annoying though

Vendor Response

by Bridgit on July 05, 2017

Hi Gary, Thank you for taking the time to review Bridgit Closeout! It means a lot to us to know that our product is helping you see exactly what is going on onsite. Please feel free to reach out to your customer coach, Danny, at dan.mckee@gobridgit.com. Your coach is always there to answer any questions or walk your team through any workflows :) We would love to look into the resets you are experiencing. Thank you for sharing your feedback with us! Thanks, Daniela

The overall experience with Bridgit was great. The product worked well in the field and the office.

Jun 26, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of use in the office and the field were major benefits. The automated distribution to the trades ensured that all parties had current information of deficiency statuses.
The search function on the web was great.
The ability to create individual/ filterable reports on the web was great.
The Bridgit team and support staff were excellent and always available.

Cons: The search ability of specific trade items on the app could use some refinement. The project did experience some technical difficulties with connection and access throughout the project.

Vendor Response

by Bridgit on July 05, 2017

Hey Blaine, Thank you for taking the time to review our product! We are happy to hear that you have had a great experience using Bridgit Closeout! We are sorry to hear that you experienced difficulties with connection/access. Unfortunately there are no current plans at this time to update the search function. As always, if you have any questions or concerns, please feel free to reach out to your customer coach, Danny, at dan.mckee@gobridgit.com. Thanks again for sharing your feedback with us! Cheers, Daniela

Excellent response time for issues, clarification, and additions needed to projects.

Jun 26, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its ease of use in all aspects make this software program extremely efficient and helpful. Being in a fast pace environment it is great to have a program/app that nearly anyone can pick up and have all deficiencies related to your projects at your finger tips an more importantly in an organized fashion.

Cons: There are not any customizable reports that you can create by selecting particular fields to be viewed only when printed.

Overall: Organization of many issues and punchlist items to be officially documented in a timely manner over many different projects with different contractors.

Vendor Response

by Bridgit on July 05, 2017

Hello Sean, Thank you for taking the time to review our product! We're glad you've found Bridgit Closeout to be extremely easy to use and helpful on site. Unfortunately, we don't have plans at this time to update custom reports. However, we are adding a reporting feature that will show the overall status of a project. Thank you, Daniela

For the most part has been OK.

Jun 26, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Gathers the PA all in one place.
Easy access.
Good history as it will always be avaliable.
Good customer service. Any questions I have a well answered.

Cons: The audits need to coordinated with each other so that the performance audit is in the same numerical order as the Tarion order is in the same numerical order as Closeout.
Need to download the PA pictures to Closeout.
Cannot send messages from underground garages.
Pictures when taken in garages sometimes are not saved.

Vendor Response

by Bridgit on July 04, 2017

Hi Paul, Thank you for taking the time to review Bridgit Closeout and mentioning our great customer service! We always want to ensure we are there to help our users. I'm so sorry to hear that you experienced some difficulties when in low connectivity. Please feel free to reach out to us at support@gobridgit.com if you'd like to speak with someone from our team in person. Thanks again for leaving a review! Regards, Daniela

Bridgit has been a HUGE time saver when it comes to construction punch lists and QA/QC!

Jun 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The #1 feature of Bridgit in my opinion is the automatic communication with subcontractors. Gone are the days of painfully filling out an excel spreadsheet and constantly nagging subcontractors with revision after revision after revision.

Cons: I wish there was a way to load the actual plans into the system so tagging floors/rooms/locations could be even easier.

Overall: Enhanced communication, timely execution of QA/QC issues, a more professional presentation of punch-list items.

Vendor Response

by Bridgit on July 04, 2017

Hey Matt, Thanks for leaving such an awesome review! We really enjoyed reading this. We're happy to hear that we've helped in leaving behind the process of filling out painful excel spreadsheets. We recently released a new feature called Location Markups! This should help you a bit more with way-finding on site and adding even more detail to deficiencies. Read more about it here: http://gobridgit.com/bridgit-introducing-location-markups/. If you would like this feature for your project, please contact your customer coach, Danny, at dan.mckee@gobridgit.com. Send us your floor plans and we¿ll upload everything for you! Thanks again for leaving a review of Bridgit Closeout. Take care, Daniela

A VERY USER FRIENDLY SYSTEM. GREAT WAY OF COMMUNICATION WITH TRADES

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: THE ABILITY FOR OUR BUILDER PARTNER TO POST PICTURES WITH THEIR NOTATIONS. I like the ability to build the reports with all of the pictures to give to my service techs.

Cons: the way reports are built ....I would like to have a bit more customization. Like being able to print only 1 deficiency at a time.

Vendor Response

by Bridgit on July 05, 2017

Hey Julie, Thanks for leaving a review for Bridgit Closeout! It's great to hear that you're finding our product to be super helpful for communicating with trades. We are currently in the process of looking towards improving the reporting feature within Bridgit Closeout. Quick tip! To print one deficiency at a time, please filter by the deficiency number. You can then export a detailed report that will highlight that specific deficiency only. Thanks again for sharing your feedback with us :) Regards, Daniela

I use closeout as my lists for site. I go off the program for everything I need to get my techs

Jun 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very organized and has a great layout out. I can easily find the lists and what sites they are at

Cons: That I cannot add pdf and site drawings to my list. I am using the android and it glitches from time to time. But works fairly well.

Overall: Better organization. Eliminates complication and hand writing.

Vendor Response

by Bridgit on July 04, 2017

Hi Philippe, Thank you for taking the time to review Bridgit Closeout. Your feedback about attaching PDFs is really great! Did you know that we recently released a new feature called Location Markups? You can now attach a location markup to your deficiency to help with way-finding and adding even more detail to your deficiency. Read more about it here: http://gobridgit.com/bridgit-introducing-location-markups/. If you would like this feature for your project, please contact support@gobridgit.com (we¿ll upload everything for you!). Thanks again for leaving a review of Bridgit Closeout. Regards, Daniela

The software is very helpful for large scale or multi unit projects.

Jun 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: That multiple people involved in the project can load punch list items seamlessly. It really helps that the Owner's Rep, Architect, and our team can all input items.

Cons: The cost is definitely on the expensive side for our small company. It would be nice to use this on multiple projects, but we would need to see some cost savings in order to incorporate.

Vendor Response

by Bridgit on July 04, 2017

Hi Abraham, Thanks so much for taking the time to review Bridgit Closeout! It means a lot to us to know that our product has proven helpful on your large scale projects. It's great that you've been able to include various stakeholders in the punch process using our platform. We are always happy and open to discuss pricing related concerns. Please feel free to reach out to Danny, your customer coach, at dan.mckee@gobridgit.com. Thanks again for leaving a review of our product! Regards, Daniela

We have found this system very useful on site

Jun 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of usage for all trades and tracking is user friendly and I love that you can submit photos and edit them to show areas of concerns.

Cons: The only thing I don't like is that a trade can mark something off as completed when it's not and they sytem will not tell you this has been done.

Vendor Response

by Bridgit on July 05, 2017

Hi Tracy, Thanks so much for leaving a review of Bridgit Closeout! We are happy to hear that you are loving our photo markup feature. It's great that you are finding our product to be useful on site. Unfortunately, there are no current plans to notify you each time an individual task is marked as complete. If you have any questions or concerns, please feel free to reach out to our support team at support@gobridgit.com. Thank you again for sharing your feedback with us! Regards, Daniela

Very easy to use

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to learn and begin using. Very fast ,and the pictures are clear. Like that we can contact the contractor and all the subs at the same time.

Cons: Maybe the app needs a way to describe the level of urgency an items is, or the importance of getting a task completed quickly.

Overall: It assists with communicating a problem quickly to everyone.

Vendor Response

by Bridgit on July 04, 2017

Hey Nick, Thank you for taking the time to review Bridgit Closeout! We're glad that you've found the photos to be helpful. Your feedback about describing the level of urgency for a deficiency is really great. User feedback means a lot to us here at Bridgit. Thanks again for leaving a review :) Regards, Daniela

It was a great experience to use on the job site and made it easier for us to communicate issues.

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy for me since am not a big technology guy and it usually takes me a bit of time to be able to use certain systems. This system was shown to me once and I was good from there.

Overall: Simplified my job and I was able to show exactly where the issues were to my subtrades.

Vendor Response

by Bridgit on July 04, 2017

Hey Sebastien, Thank you for taking the time to leave a great review of Bridgit Closeout! The team here at Bridgit is happy to hear that you've found our product really easy to use. We're also happy to learn that Bridgit Closeout has helped in simplifying your job and helping communicate with your sub trades. Thanks again for sharing your feedback with us! Take care, Daniela

It has been very helpful in the punch process.

Jun 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes creating and maintaining punch lists much easier and quicker. The user interface is simple and is easy to pick up which is very nice for people that aren't as tech savvy. It is also great that you guys are on the android app store so now anyone that has access to a smart phone can get the app.

Cons: Sometimes you have to click through too many fields to add a similar item. shortcuts would be nice. For example if I am in a certain room and I want to keep adding items to this one room it would be helpful to not have to click through the floor, location, ect. I'm pretty sure you guys are already working on this issue. but other than that I don't have any complaints and if I do you guys are easy to get ahold of.

Overall: I benefit from speeding up the punch process. Also Bridgit makes it easy for our subcontractors to see exactly which items they need to fix.

Vendor Response

by Bridgit on July 04, 2017

Hey Clarke, Thanks for leaving such a great review! It's great to know that our product has been really helpful in the punch process (and in speeding it up!). Quick tip! We have a field locking feature that will help save you a lot of time when adding multiple deficiencies. You can now lock locations, assignees, tags, and due dates. To lock a field, simply hold it for a few seconds and a lock will appear :) As always, if you need any help or have any questions, feel free to contact your customer coach, Danny, at dan.mckee@gobridgit.com. Thanks again for leaving a review! Cheers, Daniela

Easy to use system, just time consuming for changes.

Jun 20, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to distribute updates to trades periodically and track all the changes. Easy to add new items to the list.

Cons: Not able to separate different scopes for a trade.
If team members changes, updates had to be done to each item on the list.

Overall: The system sends out updates to set up contacts automatically.

Vendor Response

by Bridgit on July 04, 2017

Hi Kate, Thanks for leaving a review of Bridgit Closeout! We are happy to hear that our product is easy to use and that the automatic communication has proven helpful. In those instances where there is a team change and deficiencies need to be re-assigned to another user, please feel free to contact your customer coach or our support team at support@gobridgit.com. We can help with re-assigning deficiencies from one user to another. Thank you again for your feedback! All the best, Daniela

Bridgit Closeout is an excellent tool for compiling, tracking and completing deficiencies.

Jun 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to use the mobile smart phone to run the program and the simplicity to use the program are the two major Pro's of the program.

Cons: Not all functions of the program is available on android phones yet. Currently mostly tailored to the Apple mobile product.

Overall: Makes the compilation, tracking and completion of deficiencies easy to use. The ability to take photos to show the deficiency to the trades is a definite plus.

Vendor Response

by Bridgit on July 04, 2017

Hey Paul, Thanks so much for taking the time to review Bridgit Closeout. We are really happy to hear that we've helped in the tracking of deficiencies! We're glad to hear that you are enjoying our mobile platform. We are constantly adding new features to our Android app. Keep your eyes open for upcoming features :) Thanks again for leaving a review of our product! Cheers, Daniela

Very good. Our tech support was very helpful

Jun 20, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to send deficiencies to trades. The interface was clean and simpled. The tech support was very helpful in trying to convince adoption.

Cons: At the time, lack of support for Android, meant low adoption rate with trades. Some of the features that we were looking for hadnt been implemeneted yet.

Vendor Response

by Bridgit on July 04, 2017

Hi Jordan, Thanks for leaving such a great review! We are happy to hear that you found our support team to be really helpful. We've made some awesome updates to Bridgit Closeout recently. We now offer location markups. Check the feature out here: http://gobridgit.com/bridgit-introducing-location-markups/. We also recently released our Android app. For more information check out this post: http://gobridgit.com/bridgit-closeout-for-android/. If you would like to learn more, please contact our support team at support@gobridgit.com. Thanks again for leaving a review of our product! Cheers, Daniela

Easy to use.

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good for the job site to find and fix problems. Very easy to use and cross off items on the list that were missed or needed to be fixed.

Overall: Work related issues solved

Vendor Response

by Bridgit on July 04, 2017

Hi David, Thank you for taking the time to review Bridgit Closeout and mention how easy to use our product is! We are happy to hear that we've helped out on the jobsite. Cheers, Daniela

Great product, save time and money, worth every dollar.

Jun 20, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Less contact with the trades save time and increases efficiency. Photographic verification of deficiencies makes my life so much easier, tracking of deficiencies increases quality control

Vendor Response

by Bridgit on July 04, 2017

Hi Jerry, Thank you for taking the time to leave a great review of Bridgit Closeout! We are glad that Bridgit Closeout has saved you time and money. We are also happy to hear that the photo markup feature has proved helpful in tracking deficiencies. Thanks again for sharing your feedback with us! We really value hearing from our users. Cheers, Daniela

Brigit has worked well, it is easy to use & tracks deficiencies effectively.

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Tracking & issuing deficiencies is very effective. Trades are notified daily on deficient items.

Cons: Filtering deficiencies & trades could be improved. Downloading filtered reports can often take more time.

Vendor Response

by Bridgit on July 05, 2017

Hi Jake, Thanks so much for taking the time to review Bridgit Closeout! We are happy to hear that the adoption of our product on your project has been effective and that it has worked well :) Our support team will be reaching out to you about how you are currently filtering deficiencies and trades. There may be some tips we can send your way! Thanks again for leaving a review of our product. Cheers, Daniela

I recommend closeout to all our clients and architect! They love the layout and ease!

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of tracking, comments, locations, and 24/7 suppport. Architects and clients can get a fast easy list; organized to their liking

Cons: It keeps asking me to update the software?? Somettimes a few times during my sessions and it interrupts my inputting

Vendor Response

by Bridgit on July 04, 2017

Hey Nick, Thank you for taking the time to review Bridgit Closeout! We're really happy to hear that you love using our product (and that you've recommended it to others!). I'm so sorry to hear that you experienced some difficulties with software updates. I've let Taylor, your customer coach, know about these interruptions. Taylor will be in contact with you to help resolve these notifications :) Thanks again for leaving a review! Cheers, Daniela

Great program. It is exactly what we needed for our projects.

Jun 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The program is easy to setup and use
The trades have been responsive with limited complaints
Automatic email reminders

Cons: Other than the cost of the program for our projects, we really haven't found too many items we would change.

Vendor Response

by Bridgit on July 04, 2017

Hey Matt, Thanks so much for taking the time to review Bridgit Closeout! It means a lot to us to know that our product is exactly what you needed to get the job done. An added bonus is knowing that the trades have been responsive to using the product in the field! We are happy to discuss your pricing related concerns- please feel free to reach out to Danny, your customer coach, at dan.mckee@gobridgit.com. Thanks again for leaving a review of our product! Regards, Daniela

So far I was only able to use it on PCas I have an Android phone. Next time will use it on phone

Jun 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the portability and the fact that I can use on site without the need to wait until I am transposing pictures, notes, etc. Also the fact that each defect trigger an email to the contractor involve, project manager etc is a plus.

Cons: So far the main issue was inability under Android to use at full capacity the application in basements or where no reception. I hope this was taken care of now.

Overall: Instant update of deficiencies from site

Vendor Response

by Bridgit on July 04, 2017

Hey Calin, Thank you for taking the time to review Bridgit Closeout and mentioning how you have found the automated communication to be a plus. This means a lot to us! We are happy to share that we have released our Android app :) You can read more about the Android release here: http://gobridgit.com/bridgit-closeout-for-android/ and download the Bridgit Closeout Android app here: https://play.google.com/store/apps/details?id=com.gobridgit.closeout&hl=en. Thanks again for leaving a review of our product! Cheers, Daniela

Great product! Very useful and cost effective. greatly minimized the time to clear punch items.

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: using this tool reduced confusion in communication and allowed the contractor to react and clear punches very rapidly.

Cons: and android interface would be nice. we had to use web browser on non Apple devices. that was only a slight inconvenience

Overall: Reduced time to generate punch list. better communication of punch items, faster response to clear items.

Vendor Response

by Bridgit on July 04, 2017

Hi Robert, Thanks so much for leaving a review of Bridgit Closeout! We're glad to hear that we've saved you time in generating and clearing punch items. Reducing confusion around the punch list process is crucial. We also have some great news! Bridgit Closeout is now available on Android. Read more about the Android release here: http://gobridgit.com/bridgit-closeout-for-android/. Our Android app can be downloaded here: https://play.google.com/store/apps/details?id=com.gobridgit.closeout&hl=en. Thank you again for your awesome review of Bridgit Closeout! Regards, Daniela

It has been a tremendous help, it is very easy to use

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its quick, its reliable and automated. The learning curve was short and swift for users of all technical abilities. Photos are a big help

Cons: You need to establish a clear methodology for use by each project team which can make it complicated. Some items, like paint touch ups, as so frequent that it becomes time consuming to create a new item for each paint mark. If you create one item and list the spots in the description, you cannot close it until all items are complete.
I think there are also some functions that are clunky, like changing users or viewing a list of items in the app. The placement of where you tap to access the lists are not clear to all users, so we have experienced some missed items until they were shown precisely where to tap.
The final downfall, which I think is most important and would take the software to new levels is the adoption of multi-phased deficiencies. Items such as moving a potlight require several users to be informed, yet it would remain "open" on their lists until all parties are finished, OR the first party closes it and the remainder of the trades no longer see it on their lists. Staging it where completion from one trade notifies the next that they need to begin would be a major step forward

Vendor Response

by Bridgit on July 05, 2017

Hi Geoff, Thank you for taking the time to review Bridgit Closeout! You've made some great recommendations. Thanks for saying that our product has been a tremendous help on site :) We've got some good news- we have a solution in the works for our iOS app that will allow you to add a deficiency to multiple locations. There will be some time savings for you with this feature. As always, if you have any questions about workflows (or Bridgit Closeout in general), your customer coach is always here to help! Feel free to reach out to Danny at dan.mckee@gobridgit.com. We appreciate you leaving a review! Thank you, Daniela

You need to follow too many steps to put a punch item.

Jun 20, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Multi step item status change function is brilliant. Contractor claims it's done, and it needs to be checked by owner, and it's signed off.

Cons: Plangrid punch is better. Having ability to put items on plans is a big plus, and should be integrated into this software also. It is very time consuming to go over all the steps to only add an item.

Vendor Response

by Bridgit on July 04, 2017

Hi Burak, Thank you for taking the time to review Bridgit Closeout and mentioning the multi-step item status change function! We recently released a new feature called Location Markups that will help you with way-finding on site. Read more about it here: http://gobridgit.com/bridgit-introducing-location-markups/. We'll use your feedback to improve the software going forwards. Please feel free to reach out to your customer coach, Lauren, at lauren@gobridgit.com if you'd like to speak with someone from our team in person! Thanks, Daniela

Excellent software and support staff, easy to understand and use

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very easy to use and understand. The use of automated emails are a great time saver.

Cons: Doing deficiency lists in large open areas are sometimes problematic, to be able to quickly pinpoint or locate the area on a drawing.

Overall: We save time coordinating with the trades on deficiency lists, it is easy for them to see the issues and get them corrected in a timely manner. It is also a good method to track recurring issues.

Vendor Response

by Bridgit on July 04, 2017

Hi Greg, Thank you for taking the time to review Bridgit Closeout and mentioning the ease of use and time savings! We know that location deficiencies on site can be challenging, that¿s why we have a new way-finding feature: location markups! To learn more about this feature, please read about it here: http://gobridgit.com/bridgit-introducing-location-markups/. If you have any questions about this feature or would like to have locations markups setup for your project, please reach out to your customer coach, Danny, at dan.mckee@gobridgit.com. Bridgit Closeout is available on iOS, Android, and web. Our iOS app can be downloaded here: https://itunes.apple.com/ca/app/bridgit-closeout/id993251508?mt=8. Our Android app can be downloaded here: https://play.google.com/store/apps/details?id=com.gobridgit.closeout&hl=en. Thank you again for leaving such a great review about Bridgit Closeout! Thanks, Daniela

It is a great tool to stay on top of deficiencies as you go through the job and as you walk around .

Jun 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Immediate, do it as you go and it doesn`t get lost like paper and it automatically reminds you on a cycle

Cons: training the subs what it is and how to report back when complete, Not all people believe it or not have computers

Overall: It was a time saving method for me to stay on top of a lot of Dailey to do things

Vendor Response

by Bridgit on July 04, 2017

Hey David, Thank you for taking the time to leave a great review of Bridgit Closeout. We're glad to hear that our product helped you stay on top of deficiencies (and saved you time too!). Always feel free to reach out to your customer coach, Taylor, if you or any of your subs have questions. Taylor can be reached at taylor@gobridgit.com. Thanks again for leaving a review of Bridgit Closeout! Regards, Daniela

Had trouble logging in sometimes - I was only an observer monitoring progress

Jun 20, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Intention to manage punchlists is admirable
Keeps everyone aware of the critical issues of the day or week
Like that it is additive

Cons: I found it could be more condensed
there's a need for just a snaphot summary of tasks - what I received was too piecemeal
I do not know if that is due to the software or the way it was being processed and forwarded to me

Overall: Regular updates on site progress was valuable to receive

Vendor Response

by Bridgit on July 05, 2017

Hello Doug, Thank you for taking the time to review Bridgit Closeout! We're glad that you found our product to be a valuable addition to the project. We've got some great news! We are adding a reporting feature that will show the overall status of a project- more of an overall snapshot like you mentioned. Again, we really appreciate you leaving a review! Thank you, Daniela

Good system

Jun 20, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very Easy to upload photos and comments on the status and updates. It's a very good communication tool from both sides

Cons: When the site goes down and you cannot get the updates required for doing a quality control assessment in a timely fashion

Overall: There was no miscommunication between me or the builder

Vendor Response

by Bridgit on July 04, 2017

Hi Jerry, Thank you for taking the time to review Bridgit Closeout and mentioning how our product helped with communication on site! I'm sorry to hear that you experienced some difficulties when using Bridgit Closeout. Please feel free to reach out to us at support@gobridgit.com if you'd like to speak with someone from our team in person. Thank you again for leaving a review. Regards, Daniela

Great Customer Support

Jun 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use on the website to update. How easy it is to do the updates when we need to and the great customer service

Cons: More one step upload needed. Would be better if we could have more emails for one trade than just one

Overall: Ease of one place to find everything that is needed on a house to fix

Vendor Response

by Bridgit on July 05, 2017

Hello Jody, Thank you for leaving such a great review of Bridgit Closeout! We are really happy to hear that our support team has been a great help :) If you would like, our support team can update your project so that your trades are receiving two types of emails: daily and weekly summary reports. If you would like this set-up for your project, please email us at support@gobridgit.com. Thanks again for sharing your review with us! Take care, Daniela

An easy way to control a once complicated punch list process.

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The scheduled emails reminding the involved parties about their open tasks. This saves a ton of time and also gives me time to focus on other tasks.

Cons: It needs the ability to add multiple repeat items to multiple locations at once. This would greatly speed up my process on site.

Vendor Response

by Bridgit on July 05, 2017

Hey Austin, Thank you for taking the time to review Bridgit Closeout! We're glad that we're able to save you time on site. We've got some great news! We know adding an item to multiple locations is a pain. We have a solution in the works for our iOS app that we will be releasing at the end of the summer. Stay tuned :) Thanks again for leaving a review of Bridgit Closeout. Take care, Daniela

Great Improvement From Pads of Paper

Jun 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Designed to be very easy to use, especially for people who are not always on the computer. Easy to add trades and also to add extra deficiency lists for architects and owners.

Cons: Like all software there are always improvements to make but Bridigt seems to be on top of this with updates coming out with new improved features.

Vendor Response

by Bridgit on July 04, 2017

Hi Tara, Thanks for leaving a review of Bridgit Closeout! We are happy to hear that our product is helping you loop in trades, architects, and owners. It means a lot to the Bridgit team to hear that our product is easy to use (and that it's a great improvement from pads of paper!). Thank you again for your positive feedback :) Regards, Daniela

Makes managing punch list and warranty work much easier.

Jun 20, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bridgit is extremely easy to use. Even technology challenged people have no problem using it. Field trades are able to pick it up and use it with little to no experience or training.

Overall: Makes my job easier

Vendor Response

by Bridgit on July 04, 2017

Hey Spencer, Thanks so much for leaving a review of Bridgit Closeout! We're happy to hear that our product is making your job easier :) It's great to know that the trades on site are also finding it easy to use. Thank you again for sharing your feedback with us! Cheers, Daniela

Everything works great so far.

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is easy to use, and is effective for all parties to use. It is a fantastic experience.

Cons: The Cost of the software is a barrier to enter for some projects. That being said, good software is essential.

Overall: Easier to manage punch lists.

Vendor Response

by Bridgit on July 04, 2017

Hi Duane, Thank you for taking the time to review Bridgit Closeout! We are happy to hear that everything is working well so far and that you've had a fantastic experience :) We are more than happy to discuss your pricing barriers and welcome you to inquire about pricing further with your customer coach. Thanks, Daniela

Easy to keep track of my site's deficiencies, and communicate with site in one place

Jun 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Auto reporting so I don't need to remember to log on and check. Simple program where I can both check deficiencies and update my site on the status of each. Great that it's all in one place.

Overall: Ease of communication with site and organization for myself with little effort.

Vendor Response

by Bridgit on July 04, 2017

Hi Erin, Thanks so much for leaving a review of Bridgit Closeout! We are really happy to hear that our product is helping you with deficiencies, communication, and reporting. It means a lot to the Bridgit team to hear that you're able to easily update your whole site on the status of items. Thank you again for your positive feedback! Regards, Daniela

Very great software which streamlines the various processes on site and assists in coordination

Jun 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to use on mobile devices while on site and still have access to the important functions and the ability to assigns tasks to trades directly

Cons: Difficult for older generations to adapt to the software and use on mobile devices as they dont have much experience with these types of softwares

Vendor Response

by Bridgit on July 04, 2017

Hi Graysen, Thank you for taking the time to review Bridgit Closeout! It means a lot to us to know that our product is helping you streamline processes on site. We know that adapting to new technology isn't always easy! Please feel free to reach out to your customer coach, Taylor, at taylor@gobridgit.com. Your coach is always there to answer any questions or walk your team through any workflows :) Thanks, Daniela

New Users

Jun 20, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best thing is the ease of use. The email reminders are great and the program is quick. The app is awesome as well.

Overall: Having the punchlist generated electronically with pictures streamlines the process and saves time which saves money.

Vendor Response

by Bridgit on July 04, 2017

Hi Tracy, Thank you for taking the time to leave a great review of Bridgit Closeout! The team here at Bridgit is happy to hear that our platform has helped you save both time and money. We are glad that you think our app is awesome :) Thanks again for sharing your feedback with us! We really value hearing from our users. Cheers, Daniela

CLoseout is a huge help. Love the checklist feature for when you are completing items.

Jun 20, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The clean cut uncluttered look and design. I like the layout compared to other options. Would def recommend this product,

Cons: The emails asking for feedback. I had only been using the software a week or so before the emails started,

Vendor Response

by Bridgit on July 04, 2017

Hi Robert, Thanks so much for leaving a review of Bridgit Closeout! We are really happy to hear that you love the clean and uncluttered look of our product. It means a lot that you would recommend Bridgit Closeout :) Regards, Daniela

Lean Punchlist Tool

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've had on and off experience with Closeout since it's inception, and I have to say that it started out good, and has gotten consistently and rapidly better. From adding native iOS apps, to larger and faster offline capability, Closeout really provides a great tool for punchlist tracking, at an affordable price.

Vendor Response

by Bridgit on April 17, 2017

Hi Stefan, Thank you for taking the time to leave a great review of Bridgit Closeout! The team here at Bridgit is happy to hear that our platform has been a great tool for punch list tracking. We are glad that the feature updates have proven helpful and have made the punch list process faster for you! Thanks again for sharing your feedback with us! We really value hearing from our users. Cheers, Daniela

Great software that meets our needs!

Jun 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our company, GBA Development and Project used Closeout on the Canadian Museum for Human Rights project in Winnipeg, Manitoba. The software was a great tool for helping our team stay on top of construction progress. Everyone found it to be very easy to use and the training sessions were extremely well presented.

Good support when needed

Jun 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Although I really like using the app, they customer support at Bridgit is what has made my experience with the app so positive. The customer support team is available throughout the week during working hours and they always have our goals in mind. I would definitely recommend using the app.

Don¿t have to be plugged into wi-fi

Jun 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My favourite part of the app is that you don¿t have to be plugged into wi-fi and that your information gets recorded and uploaded once you get reception.

Information transfer

Jun 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Closeout is great because it keeps everyone on and off-site on the same page. At the architect we always have our own list and with Closeout we can easily incorporate that into the GCs list which gets passed on to the subcontractors. Great tool!

Aligns project needs

Jun 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As an Engineer, Closeout makes it really easy to understand exactly what stage a project is at and make sure everyone is aligned on how the project is going.

Good for Subs

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am a subcontractor myself so it is nice to not have to download the actual app. All I have to have is email, and the notifications get sent directly to my email account. If need be, I can also view or comment on a punch list item. Overall, it is a good app that has definitely helped me communicate with other subs and supervisors on-site.

Include photos with punch list items

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Closeout lets you add photos to punch list items in your list from either your camera or your phone¿s gallery. An added bonus is that you are able to draw straight on the photo to show someone exactly where to look. This is helpful, especially when there may be discrepancies on-site.

Just what the industry needed

Mar 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The construction industry has always been behind the curve in technology and software. It¿s nice to see a program like Closeout from Bridgit finally allowing us to catch up to the 21st century.

Like having a personal assistant

Mar 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using Closeout is like having a personal assistant! I save hours managing my punch list and have more time to concentrate on other things.