# LinkPoint Connect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LinkPoint Connect Software - reviews, pricing plans, popular comparisons to other Email Management products and more.

Source: https://www.capterra.com/p/138987/LinkPoint-Connect

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# 

 LinkPoint Connect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

LinkPoint Connect

## What is LinkPoint Connect?

LinkPoint Connect streamlines data entry and access by enabling users to instantly view CRM data within Microsoft Outlook and IBM Notes. Record emails, create new contacts, & sync content to the CRM from the email client. View contact, lead, and opportunity, data or record inbound/outbound emails to the CRM. Sync contacts, calendars, & tasks and work with custom objects. Integration available for Salesforce, Microsoft Dynamics CRM, and a variety of platforms built on Salesforce.

## What is LinkPoint Connect used for?

[Email Management](https://www.capterra.com/email-management-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 75 user reviews

Reviews sentiment

Positive

89%

Neutral

5%

Negative

5%

Starting price

$16

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for LinkPoint Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.linkpoint360.com&name=LinkPoint Connect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LinkPoint Connect

4.4 (75)

VS.

[4.4 (18,777)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$16

Flat Rate, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (75)

Ease Of Use

4.0 (18,112)

Value For Money

4.4 (70)

Value For Money

4.0 (12,799)

Customer Service

4.4 (72)

Customer Service

4.1 (14,030)

## LinkPoint Connect alternatives

Highest Rated

[4.7 (24,089)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (186)](https://www.capterra.com/p/191759/Showell/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/138987/LinkPoint-Connect/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Search/Filter

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Calendar Management

Track and manage schedules and meetings via an integrated calendar

CRM Integration

Integration with third-party CRM systems

LinkPoint Connect 14 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Track and manage schedules and meetings via an integrated calendar

Manage, organize, and store contact information

Integration with third-party CRM systems

Manage, store and organize emails within the system or via third-party apps

Ability to oversee and optimize the operations of a mail server

Track delivered, received, and opened emails

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage the process of planning and scheduling meetings, including agenda creation

Active monitoring of systems, applications, or networks

Search and filter data across systems to locate required information by entering keywords or certain criteria

Get Advice

We can help you find the software with the features you need.

Features

4.2 (75)

4.2

Based on 75 reviews

## Pricing

Value for money

4.4 (70)

Free Trial

Basic

$16.00

Flat Rate,Per Month

Value for money

4.4 (70)

4.4

Based on 70 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.4 (72)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (72)

4.4

Based on 72 reviews

## User reviews

Overall rating

4.4

Based on 75 reviews

Filter by rating

5(41)

4(26)

3(4)

2(3)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Operations Manager

Banking

### "LinkPoint Could Be your CRM Secret Sauce"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 23, 2022

Pros

It is a big time saver!! The auto integration has helped us drive adoption and implementation of workflows relating to our CRM. It creates a lot of efficiency!

Cons

I find the entire software to not be super user friendly- it takes some time to get it right.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Stephen B.

Founder

Financial Services

### "Linkpoint makes life easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 20, 2021

Easy to instal and allows me to create new CRM accounts when a new contact or account come in via email

Pros

Links my emails to my CRM - allows for me to work off one screen and log my emails directly to my accounts and contacts

Cons

fi I were able to include my not work emails and combine them to my link point account that would be good

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rocio S.

Business Systems Associate

Market Research

### "Excellent but uses too many API calls"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

August 12, 2019

Pros

Super easy to use. Training was a breeze since everything is easy to locate and use. It was also helpful for preventing duplicate records.

Cons

The amount of Salesforce API calls that it makes is outrageous. LinkPoint has been making nearly 100,000 Salesforce API Calls within a week. This keeps us at about 50% of our limit every day. Customer service hasn't been much help either. They keep saying they've never heard of the issue and suggest it is the users settings and don't offer any other solutions. We've tried just about everything!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Harsh B.

Senior Business Analyst

Computer Software

### "Best Sync Tool for outlook and salesforce"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

January 11, 2019

Pros

Link Point 360 is a geat tool that allows to connect outlook to salesforce. This software is very easy to load and use everyday to keep our data consistent in outlook. It really helps to record emails sent and received to leads contacts and accounts.

Cons

Sometimes software crash automatically without giving any alert message.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2019

Hi Harsh, Thank you for the review. We are glad to hear that LinkPoint Connect is addressing your sync needs and its ease of use. If you need an assistance, please reach out to support@linkpoint360.com

Dildeep K.

relationship manager

Financial Services

### "Innovative mailing tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 8, 2018

Pros

A very good link between sales software with mailing . it give realtime tracking of sales model which help the company to track.

Cons

New user will face difficulty to use this as similar softare are also in line which are more easy to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Engineer

Real Estate

### "LinkPoint Connect review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 27, 2018

Pros

We can record our email and sync with saleforce

Cons

There is nothing that I can say dislike about this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Registered Service Associate

Financial Services

### "LinkPoint and Salesforce"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 29, 2018

Pros

LinkPoint captures emails in Salesforce with little or no effort

Cons

There are some glitches. It works 98% of the time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Business Operations Administrator

Computer Software

### "Easy way to record emails in Salesforce."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 26, 2018

Record keeping of conversations with customers and prospects.

Pros

Saving email conversations to Salesforce is amazing when you need to revisit a conversation you had with a customer months or years later, or better yet when you need to read a past employees' conversation without having to request access to that employees email records. You can specific where it should be saved (i.e. the Account, Opportunity, Quote, etc.).

Cons

Setting up the connection was a little tricky, but worth it (and didn't take that long). It's only beneficial if employees remember to use it- at least the way our is setup means you have to click a different send button that prompts you to search/select the appropriate record before it goes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Development

Financial Services

### "Great email tracker"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2018

Pros

This software integrates great with outlook and salesforce. It is also very reasonably priced for what you get.

Cons

I wish it was easier to use and set up. It seems like it is constantly disconnected and we are short a user. It also does not play nice with our cloud provider for downloading when we add new users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Tim R.

General Manager

### "Great Outlook extension for Salesforce syncronization"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2018

I benefit from an easy work flow between Outlook and Salesforce

Pros

LinkPoint360 is the best extension for Salesforce by allowing you to decide what does and doesn't get input. The ability to easily create leads and contacts directly from outlook is very handy when a new prospect comes through a different avenue. It is also handy to be able to record the whole email to the account, contact, or lead for future reference. You even have the ability to edit the message or make notes that aren't in the email but will be recorded with it into Salesforce. If you are in a hurry the smart record just finds the contact or lead and records it without having to search or make changes.

Cons

I do not like how it manages the spell check. At first it didn't even do spell check but now it checks the entire message, which is really annoying for a long thread. Also, it doesn't have the ability to look for other fields to match an email from, like another email address field in Salesforce.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 3, 2018

Hi Tim, thank you for the positive feedback. We are glad to hear that LinkPoint360 has helped with email recording, specifically Smart Record. If you do have any questions in the future, please do not hesitate to reach out to sales@linkpoint360.com.

[View all Reviews](https://www.capterra.com/p/138987/LinkPoint-Connect/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)