--- title: "LinkPoint Connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LinkPoint Connect Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/138987/LinkPoint-Connect/" page_type: "product" language: "en" --- # LinkPoint Connect Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LinkPoint Connect ## What is LinkPoint Connect? LinkPoint Connect streamlines data entry and access by enabling users to instantly view CRM data within Microsoft Outlook and IBM Notes. Record emails, create new contacts, & sync content to the CRM from the email client. View contact, lead, and opportunity, data or record inbound/outbound emails to the CRM. Sync contacts, calendars, & tasks and work with custom objects. Integration available for Salesforce, Microsoft Dynamics CRM, and a variety of platforms built on Salesforce. ## What is LinkPoint Connect used for? [Email Management](https://www.capterra.com/email-management-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 75 user reviews Reviews sentiment Positive 89% Neutral 5% Negative 5% Starting price $16 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## LinkPoint Connect Overview Updated August 2026 AI summary LinkPoint Connect supports small to enterprise businesses seeking to integrate email with CRM systems for sales enablement and email management. It connects Outlook or IBM Notes with Salesforce or Microsoft Dynamics, offering features like email tracking, contact management, calendar sync, and real-time monitoring. The solution is available as cloud, web-based, or Windows deployment to fit diverse business environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LinkPoint Connect 4.4 (75) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $16 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (75) Ease Of Use 4.0 (18,145) Value For Money 4.4 (70) Value For Money 4.0 (12,831) Customer Service 4.4 (72) Customer Service 4.1 (14,063) ## LinkPoint Connect alternatives [4.3 (6,998)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (186)](https://www.capterra.com/p/191759/Showell/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/138987/LinkPoint-Connect/alternatives/) ## FAQs about LinkPoint Connect Overview ### Which roles and teams benefit most from LinkPoint Connect? LinkPoint Connect is most used by sales teams, account managers, and operations leaders who need to connect email and CRM activity without manual entry. Administrative staff and client-facing teams use it to log communications and manage follow-ups, while IT and business systems teams support deployment, integration reliability, and user adoption. Answer based on 44 reviews Overview ### What company size and specific industries is LinkPoint Connect built for? LinkPoint Connect is designed for existing Salesforce and Microsoft Dynamics CRM users in small businesses, mid-market companies, and enterprise organizations that rely on Outlook or IBM Notes for email integration. It also suits teams working in Citrix environments and other CRM-focused business settings. Features and Usability ### What are the key features of LinkPoint Connect? LinkPoint Connect includes core CRM integration and email tracking, with reviewers most often highlighting Outlook-Salesforce integration, email linking and recording, and Smart Record for saving messages to accounts, opportunities, and contacts. Common features include contact and lead creation, calendar syncing, archived email history, templates, and interaction tracking for sales teams. Answer based on 22 reviews Overview ### Does LinkPoint Connect improve sales productivity? LinkPoint Connect helps sales teams save time by reducing manual CRM updates and keeping Outlook and Salesforce connected. Reps, field teams, and inside sales users often rely on it to log emails, manage opportunities, and stay organized. Productivity can drop for some users when Outlook slows down, crashes, or needs reconnection. Answer based on 14 reviews Integrations ### How compatible is LinkPoint Connect with Salesforce? LinkPoint Connect works well with Salesforce for Outlook-based teams that need quick email and activity capture. Sales users value the easy setup, record linking, and opportunity visibility inside the inbox. Compatibility is more limited for Mac, mobile, and some cloud email environments, and a few teams report sign-in or startup issues. Answer based on 17 reviews Getting Started and Support ### How easy is it to onboard and train a team on LinkPoint Connect? LinkPoint Connect is generally easy to onboard for sales teams and new hires, with live online training, webinars, and documentation available. Reviewers say everyday users learn it quickly and need little training, while admins or IT teams may need more time for installation, deployment, troubleshooting, and setup guidance. Answer based on 10 reviews Getting Started and Support ### What customer support options does LinkPoint Connect offer, and how do users rate the experience? LinkPoint Connect offers chat support. Users often describe support as responsive, knowledgeable, and quick to resolve issues, sometimes within the same business day. Some also mention helpful walkthroughs and proactive account communication. A smaller number report inconsistent follow-up or delays when troubleshooting recurring problems. Answer based on 16 reviews Features and Usability ### How well does LinkPoint Connect link emails to Salesforce? LinkPoint Connect makes email logging in Salesforce fast and convenient from Outlook, especially for sales and remote teams. It matches emails to contacts, supports templates, and helps keep account history organized. Some users still mention slowdowns, crashes, limited matching fields, and fewer options for bulk or multi-record linking. Answer based on 18 reviews Features and Usability ### Is LinkPoint Connect easy to use? LinkPoint Connect feels easy to learn and use for many sales teams, especially for everyday Outlook-to-Salesforce tasks. Common actions like saving emails, adding attachments, and logging activity take little effort after setup. Some new users need time to adjust, and occasional freezes or connection problems can make the experience feel less simple. Answer based on 16 reviews ## Features AI summary Based on 17,634 Email Management reviews Not all Email Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) LinkPoint Connect includes **Search/Filter** and **Email Tracking**, giving teams a way to find relevant messages faster and monitor email activity after messages are sent. However, it does not include **Inbox Management**. Instead, the product offers **Email Monitoring** (**46%**) and **Alerts/Notifications** (**42%**), which can help teams stay aware of message activity and respond more quickly to important updates, helping businesses keep communication organized and follow-up work on track. Search/Filter 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Contact Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Calendar Management Track and manage schedules and meetings via an integrated calendar Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. LinkPoint Connect 17 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Tracking: Track delivered, received, and opened emails - For Sales Teams/Organizations: Caters to sales teams - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria --- Get Advice We can help you find the software with the features you need. Features 4.2 (75) 4.2 Based on 75 reviews ## Pricing Value for money 4.4 (70) Free Trial Basic $16.00 Flat Rate,Per Month Value for money 4.4 (70) 4.4 Based on 70 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (72) 4.4 Based on 72 reviews ## User reviews Overall rating 4.4 Based on 75 reviews Filter by rating 5(41) 4(26) 3(4) 2(3) 1(1) Mentioned topic Sorted by most recent AN Anonymous User Operations Manager Banking ### "LinkPoint Could Be your CRM Secret Sauce" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 23, 2022 Pros It is a big time saver!! The auto integration has helped us drive adoption and implementation of workflows relating to our CRM. It creates a lot of efficiency! Cons I find the entire software to not be super user friendly- it takes some time to get it right. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stephen B. Founder Financial Services ### "Linkpoint makes life easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 20, 2021 Easy to instal and allows me to create new CRM accounts when a new contact or account come in via email Pros Links my emails to my CRM - allows for me to work off one screen and log my emails directly to my accounts and contacts Cons fi I were able to include my not work emails and combine them to my link point account that would be good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rocio S. Business Systems Associate Market Research ### "Excellent but uses too many API calls" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 August 12, 2019 Pros Super easy to use. Training was a breeze since everything is easy to locate and use. It was also helpful for preventing duplicate records. Cons The amount of Salesforce API calls that it makes is outrageous. LinkPoint has been making nearly 100,000 Salesforce API Calls within a week. This keeps us at about 50% of our limit every day. Customer service hasn't been much help either. They keep saying they've never heard of the issue and suggest it is the users settings and don't offer any other solutions. We've tried just about everything! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Harsh B. Senior Business Analyst Computer Software ### "Best Sync Tool for outlook and salesforce" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 January 11, 2019 Pros Link Point 360 is a geat tool that allows to connect outlook to salesforce. This software is very easy to load and use everyday to keep our data consistent in outlook. It really helps to record emails sent and received to leads contacts and accounts. Cons Sometimes software crash automatically without giving any alert message. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2019 Hi Harsh, Thank you for the review. We are glad to hear that LinkPoint Connect is addressing your sync needs and its ease of use. If you need an assistance, please reach out to support@linkpoint360.com Dildeep K. relationship manager Financial Services ### "Innovative mailing tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 8, 2018 Pros A very good link between sales software with mailing . it give realtime tracking of sales model which help the company to track. Cons New user will face difficulty to use this as similar softare are also in line which are more easy to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Engineer Real Estate ### "LinkPoint Connect review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 27, 2018 Pros We can record our email and sync with saleforce Cons There is nothing that I can say dislike about this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Registered Service Associate Financial Services ### "LinkPoint and Salesforce" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 29, 2018 Pros LinkPoint captures emails in Salesforce with little or no effort Cons There are some glitches. It works 98% of the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Business Operations Administrator Computer Software ### "Easy way to record emails in Salesforce." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 26, 2018 Record keeping of conversations with customers and prospects. Pros Saving email conversations to Salesforce is amazing when you need to revisit a conversation you had with a customer months or years later, or better yet when you need to read a past employees' conversation without having to request access to that employees email records. You can specific where it should be saved (i.e. the Account, Opportunity, Quote, etc.). Cons Setting up the connection was a little tricky, but worth it (and didn't take that long). It's only beneficial if employees remember to use it- at least the way our is setup means you have to click a different send button that prompts you to search/select the appropriate record before it goes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Director of Development Financial Services ### "Great email tracker" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2018 Pros This software integrates great with outlook and salesforce. It is also very reasonably priced for what you get. Cons I wish it was easier to use and set up. It seems like it is constantly disconnected and we are short a user. It also does not play nice with our cloud provider for downloading when we add new users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Tim R. General Manager ### "Great Outlook extension for Salesforce syncronization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2018 I benefit from an easy work flow between Outlook and Salesforce Pros LinkPoint360 is the best extension for Salesforce by allowing you to decide what does and doesn't get input. The ability to easily create leads and contacts directly from outlook is very handy when a new prospect comes through a different avenue. It is also handy to be able to record the whole email to the account, contact, or lead for future reference. You even have the ability to edit the message or make notes that aren't in the email but will be recorded with it into Salesforce. If you are in a hurry the smart record just finds the contact or lead and records it without having to search or make changes. Cons I do not like how it manages the spell check. At first it didn't even do spell check but now it checks the entire message, which is really annoying for a long thread. Also, it doesn't have the ability to look for other fields to match an email from, like another email address field in Salesforce. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 3, 2018 Hi Tim, thank you for the positive feedback. We are glad to hear that LinkPoint360 has helped with email recording, specifically Smart Record. If you do have any questions in the future, please do not hesitate to reach out to sales@linkpoint360.com. [View all Reviews](https://www.capterra.com/p/138987/LinkPoint-Connect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.