Who Uses This Software?

Businesses and organizations who need an easier and more efficient way to collect information and payments from their customers online.


Average Ratings

10 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    Individual plan is free plus premium plans starting at $10/month.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Cognito Apps
  • www.cognitoforms.com
  • Founded 2009
  • United States

About Cognito Forms

Cognito Forms is an advanced online form builder that boasts an intuitive, user-friendly interface and the most robust set of free features on the market. Designed from the ground up for today's Internet, the platform delivers extremely powerful features; including document merging, file uploads, repeating sections, save & resume, conditional logic, and integrated payments. Seamlessly embed your forms onto your website, and get notified via email whenever new entries are submitted.


Cognito Forms Features

  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control

Cognito Forms Reviews Recently Reviewed!

Flexible, Reliable, Easy to Implement and Very Cost Effective

Sep 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Has a wide range of field types and features (saving progress, customizable tables, signatures, calculations, pre-fills) that other form builders don't have. If your form has any sort of complexity this is the best out there and the pricing is excellent value for money.

Cons: It's pretty much the complete package. On occasion, saving changes in the form builder can act up and if you could move from one response to the next by hitting return that would be nice from a user perspective. But I'm nitpicking here, it's the best form builder I've come across and at the best price.

Vendor Response

by Cognito Apps on September 21, 2017

Thank you so much for the feedback, Faelan!

Exactly what I was looking for

Jul 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Impressive amount of features,
easily customizable,
contemporary form design,
User-friendly backend,
seamless integration in websites,
can handle easy to very complex forms with conditional logic
very reasonable pricing

Cons: internationalization (translations) could be better from time to time,
saving data to resume later could be better elaborated

Overall: Time savings, happy clients

Vendor Response

by Cognito Apps on September 21, 2017

Thank you so much for the thoughtful review, Sam! If you ever have any suggestions for improvements to our translations, be sure to send us a support ticket: https://www.cognitoforms.com/supportrequest/

Wow.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I usually don't go out of my way to review software, but Cognito forms provided exactly the level of functionality my project team required to build out a sophisticated data capture interface. We had been working for weeks on custom design requirements, but I was able to build out a solution using nested repeatable groups in under an hour.

Cons: Small item, I would love more features and options in the style section. Variable width forms would be great!

Overall: Saved my team hundreds of hours in custom coding.

Great Form Software

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use
Great Knowledge Base
Great Support

Cons: Needs additional features (like client portal) to make it the complete package

Overall: This is one of the best form generator software products out there for the money. They do need some additional features to make it the complete package but they are well on there way and are consistently looking and apply feedback from its customers. Highly recommend this product.

Recommendations to other buyers: Look at their resources to learn how to make the most of this software Within the next year or two this will be a complete feature rich product

Vendor Response

by Cognito Apps on January 27, 2017

Thank you so much for the thoughtful feedback, Michael! Rest assured that we are hard at work implementing some key enhancements to help set the stage for the customer portal.

Easy for my customers to use!

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I created an online order form for my side business and it was super easy to create and I haven't had any complaints yet from any customers!

Vendor Response

by Cognito Apps on January 24, 2017

Thank you for your kind words, Michelle! We're happy that Cognito has been a useful tool for your business.

Just a question

Nov 17, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Nice design

Cons: Have not explored it extensively yet.

Overall: I haven't used Cognito forms. I just saw a friend using it for our upcoming conference. Can Cognito forms (upgraded version) be used for university online application that can later be incorporated to a school management system? How do you manage your data base? As you know, a university application involves a huge volume of information from each applicant. What if you don't finish filling out a form, can you go back to it another time (I'm talking about a regular online university application form. Hope to hear from you soon. Thanks.

Recommendations to other buyers: None at the moment

Vendor Response

by Cognito Apps on December 09, 2016

Zillah, Yes, you can integrate directly with your school management system database if you use our Webhook/Post to JSON feature. It will require a developer on your end, but this is how you can send the data over to your database when a user submits your form. Check out this help article for more info: http://help.cognitoforms.com/webhooks We have a Save & Resume feature that allows your end users to save their progress and come back to their form later to complete it. Here is some info on how that feature works: http://help.cognitoforms.com/save-resume If you have any other questions, please feel free to submit a support request and we'll definitely help you out: https://www.cognitoforms.com/supportrequest/ Thanks, Jennifer Cognito Forms

Super happy customer!

Aug 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, create and manage. Good communication and support. It's secure to use, and they have the option to be HIPAA compliant. They're great on coming out with new features, they communicate what they're working on through their Trello idea board. Their documentation is great also, i've relied on their help documentations many times to answer my questions. There is a blog too that is a great resource for learning new things you can do with your forms.

Overall: Since starting with Cognito forms almost a year ago, they've come out with many new features and are great at communicating what they're working on to come next with their Trello idea board. Communication is something that they definitely do well, whether its with a technical support question or an I-can't-figure-this-out kind of question, they're quick to respond.

The application itself is super easy to use and master. Adding payment methods is quick and easy along with the management of those payment submissions. The options are really endless when creating a form. Almost everything has the ability to be customized to what you need, and even those few things that i'd like to be able to change, I can vote for them on their idea board on Trello.

Awesome to use and great support!

Jun 14, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Programmable error messages and great support.

Cons: Free version is limited to 500 responses.
And pro pricing is expensive.

Overall: Cognito Forms is an Easy to use online form application, but for more pro users it has a lot of extra functions almost like Excel. Customer Support is Awesome!

The experience has been OUTSTANDING. But....

Jun 25, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The form is mostly easy to develop but I wish the 'help' files would direct you back to the form where your having a problem. Also, parts of my form call for calculations. i.e. Total Time =Endtiem - Starttime. I always get a decimal. 16.00 Hours. Or I have some one put in a 4 digital number in a number field. Say, 8011 The form shows this as 8,011. I wish there was a way to control the look of the output. Now, that said, I came to cognito forms from 123Forms because I had some problems getting what I wanted. Here, I get very much of what I want. The customer help is no more than the next day. I highly recommend this software. Ans as they work out some of the 'bugs' It will be even better. Thanks guys, I've only been using your forms for less than a week and you have won me over!!!! John

Form Builder and Customer Service

Jan 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Over the past 6 + months of using Cognito Forms we've successfully used their form builder to run our online ordering. During this period of time they have released numerous new features and their support has been extremely responsive and helpful as they helped us troubleshoot problems as we developed our order forms. After looking at the other form builders available on the market I couldn't be happier with Cognito Forms and would recommend them to anyone.

Vendor Response

by Cognito Apps on January 12, 2015

Thanks so much Michael! We have really enjoyed watching the evolution of your forms and working together to provide the functionality you need. We can't wait to keep watching your business grow!