---
title: "Cognito Forms Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Cognito Forms Software - reviews, pricing plans, popular comparisons to other Form Builder products and more."
source_url: "https://www.capterra.com/p/138990/Cognito-Forms/"
page_type: "product"
language: "en"
---

# 

 Cognito Forms Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cognito Forms

## What is Cognito Forms?

Cognito Forms is a powerful form builder that enables users to create, manage, and automate their data collection process. Build your form in minutes with drag-and-drop form fields, templates, and AI form generator. Utilize advanced features such as calculations, conditional logic, repeating sections, Lookup fields, custom branding, and data encryption. With Workflow automation, custom conditional logic rules automate approvals, signatures, payments, and other repetitive tasks to power your complex business processes. With email notifications and automatically assigned Workflow Tasks, you bring the right people in at the right time. Provide clients, partners, and members with a secure, self-service Client Portal to submit forms, view their previous submissions, and track progress. Cognito Forms is for anyone looking to streamline data collection and automate workflows. Its advanced features, user-friendly design, and flexible pricing make it a valuable tool for businesses and teams.

## What is Cognito Forms used for?

[Form Builder](https://www.capterra.com/form-builder-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/)[Data Collection](https://www.capterra.com/data-collection-software/)

Recognitions

Shortlist

Overall rating

Based on 216 user reviews

Reviews sentiment

Positive

98%

Neutral

0%

Negative

2%

Starting price

$19

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Forms Automation / 2026
-   Form Builder / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

-   Workflow Management / 2026
-   Data Collection / 2025
-   Data Management / 2025
-   Forms Automation / 2025

## Cognito Forms alternatives

Highest Rated

[4.7 (4,262)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (5,314)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (148)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/138990/Cognito-Forms/alternatives/)

## FAQs about Cognito Forms

Overview

### What problems does Cognito Forms solve?

Cognito Forms solves manual, paper-based data collection, messy intake processes, and re-entering information across spreadsheets, PDFs, and other systems. It helps HR, accounting, legal, marketing, nonprofits, churches, and customer service teams build validated, conditional forms, automate notifications and approvals, centralize submissions, and securely collect signatures, payments, and sensitive data.

Answer based on 141 reviews

Overview

### Which roles and teams benefit most from Cognito Forms?

Cognito Forms is most used by business owners, executives, operations leaders, and administrative teams that need to collect information, automate approvals, and streamline internal processes. IT managers and developers use it to build customized workflows and integrations, while accountants and office managers rely on it for payments, recordkeeping, and intake forms.

Answer based on 209 reviews

Overview

### What company size and industries is Cognito Forms built for?

Cognito Forms is for businesses and teams that need easier online information and payment collection, primarily small businesses at 88%. It serves a mix of industries, led by Education Management and Non-Profit Organization Management at 9% each, followed by Accounting at 6%, with smaller shares from midsize businesses at 7% and enterprises at 5%.

Answer based on 211 reviews

Features and Usability

### What are the key features of Cognito Forms?

Cognito Forms includes core form creation and data collection tools like drag-and-drop form building, customizable fields, conditional logic, and email notifications. Differentiating features include workflow automation, electronic signatures, PDF generation, and API integrations. Reviewers also frequently mention its easy-to-use interface, templates, and spreadsheet export for managing submissions.

Answer based on 138 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Cognito Forms starts at $19/month for the Pro plan with 2 users, with a free version and 14-day trial available. Team costs 39/month for 5 users, and Enterprise 129/month for 20, plus 5 per added user. Reviewers often call pricing fair, though some find plan limits and tiers confusing.

Answer based on 46 reviews

Integrations

### Which third-party tools and platforms does Cognito Forms integrate with?

Cognito Forms integrates with Microsoft Power Automate, Zapier, Microsoft SharePoint, Microsoft Outlook, and Microsoft Access, with reviewer-confirmed use focused on workflow automation, document storage, and notifications. It also supports over 100 integrations through its catalog, including Airtable, Asana, Box, ActiveCampaign, and AWeber.

Answer based on 39 reviews

Getting Started and Support

### What training and onboarding options does Cognito Forms offer?

Cognito Forms provides webinars, documentation, and videos to help teams get started. Webinars support live or scheduled guidance, documentation offers written reference for setup and feature questions, and videos provide visual walkthroughs that users can review at their own pace.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Cognito Forms offer, and how do users rate the experience?

Cognito Forms offers email/help desk, FAQ/forum, a knowledge base, and chat. Users often describe support as prompt, helpful, and specific, with clear instructions and follow-up. Some report delays when troubleshooting complex issues, mixed experiences with urgent problems, and frustration when faster real-time help is needed.

Answer based on 80 reviews

Form creation

### How easy is it to create forms with Cognito Forms?

Cognito Forms makes form creation easy for most teams, especially small businesses, schools, churches, and web developers. It supports drag-and-drop building, templates, conditional logic, calculations, payments, and website embedding. Some users still want better design customization, easier testing, simpler advanced logic setup, and more control over shared access.

Answer based on 138 reviews

## Who uses Cognito Forms?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 2,914 Form Builder reviews

Capterra data shows that buyers of form builder software rank the following features as their top priorities:

-   **Customizable Forms** (**57%** of reviewers rated this feature as critical)
-   **Forms Creation & Design** (**54%**)
-   **Customizable Fields** (**53%**)

Cognito Forms supports all three of the features reviewers value most: **Customizable Forms**, **Forms Creation & Design**, and **Customizable Fields**. Together, these capabilities give teams the flexibility to build forms that match specific workflows, create polished user experiences, and capture the right information for different use cases, helping businesses collect data more efficiently and manage processes with greater accuracy.

Customizable Forms

4.8 (85)

92.94% of 85 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Forms Creation & Design

4.7 (63)

87.30% of 63 reviewers that rated this feature as important or highly important

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Customizable Fields

4.7 (81)

87.65% of 81 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Data Capture and Transfer

4.7 (50)

96.00% of 50 reviewers that rated this feature as important or highly important

Import, collect, and capture data from multiple sources

Mobile Access

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Data Import/Export

4.6 (69)

86.96% of 69 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Cognito Forms 61 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Address Validation: Verifies and confirms the accuracy of an address
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Autofill: Automatically populating fields or sections within a form
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Convert to PDF: Create, edit, convert to and from PDF files
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard Creation: Creation and customization of dashboards
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Connectors: Connect to big data sources
- Data Import/Export: Import and export data to and from software applications
- Data Integration: Combining data from different sources and providing a unified view
- Data Retrieval: Search and find data in a structured format
- Data Security: Protect sensitive data for digital privacy
- Data Storage Management: Manage and store data in a database
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Signature: Digitally sign online documents
- Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Information Governance: Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info.
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Data Collection: Collect information from multiple sources
- Multi-Device Support: Support multiple types of devices
- Multiple Data Sources: Allows users to manage data from a number of sources
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.)
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.6 (214)

4.6

Based on 214 reviews

## Pricing

Value for money

4.7 (196)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/138990/Cognito-Forms/pricing/)

Individual

$0.00

It includes:

-   100 MB of Storage
-   Accept Payments
-   Unlimited Forms
-   100 Entries Per Month

Pro

$19.00

Flat Rate,Per Month

It includes:

-   1 GB of Storage
-   2000 Entries / Mo..
-   2 Users
-   Accept Payments
-   Build Advanced Forms With No Ads
-   Unlimited Forms

Team

$39.00

Flat Rate,Per Month

It includes:

-   10000 Entries / Mo..
-   10 GB of Storage
-   5 Users
-   Accept Payments
-   Enhance Security and Use Square and Paypal
-   Unlimited Forms

Enterprise

$129.00

Flat Rate,Per Month

It includes:

-   Connect Teams and Empower Departments
-   100 GB of Storage
-   20 Users
-   Accept Payments
-   Unlimited Entries
-   Unlimited Forms
-   20 Included Guests

Value for money

4.7 (196)

4.7

Based on 196 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (183)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (183)

4.5

Based on 183 reviews

## User reviews

Overall rating

4.7

Based on 216 reviews

Filter by rating

5(172)

4(40)

3(0)

2(0)

1(4)

Mentioned topic

Sorted by most recent

MB

Mahogani B.

owner

Accounting

### "Real Reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 16, 2026

i have used cognito for years and absolutely love it .. it has always been a easy pipeline flow for my incoming docs

Pros

being able to build out forms to my advantage. i like being able to build out any kind of form i need for my business

Cons

the fact that the basic user limit is only 2. i do have to have my mentees indiviually create an account rather than add them as a user

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Reginald B.

Program Director

Non-Profit Organization Management

### "Love Cognito Forms "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

September 10, 2026

My overall experience with Cognito Forms has been amazing. The platform has made it easier to organize information, manage forms and submissions, and keep track of important tasks. While there are a few areas where navigation could be improved, especially when managing multiple forms, the overall convenience, functionality, and ease of use have made it a very valuable tool.

Pros

What I liked most about Cognito Forms was the convenience and ease of task management. It provided a simple, organized way to create forms, collect information, keep track of submissions, and manage follow-up tasks all in one place. The platform was user-friendly and helped make our processes more efficient and easier to manage.

Cons

When managing multiple forms, navigation can become confusing because it is not always easy to distinguish between similar form names, quickly locate the correct form, or move between forms and their associated entries. As the number of forms grows, finding the right form or submission can take extra time. Better foldering, filtering, or clearer organization options would make navigation more efficient.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CB

crys B.

owner

Financial Services

### "Cognito review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 10, 2026

My overall experience is great.Its easy system to learn and navigate. Its a straight forward system for client to use and provide information needed.

Pros

Client can complete from their phone, tablet or computer.it can connect with other systems and automate parts of workflow. It is very easy to learn to use and navigate. I love the security feature provides encryption, secure document uploads, ability to restrict who can access forms and submissions. Forms can be connected to payments processors. Compared to other systems I feel cognate is the most affordable. It can be used as a lead capture tool.

Cons

It isnt a true CRM. It only capture the lead. Lead follow up is limited. It can't be used for client communication. I own a tax business so for me that is basically the only con I have of having to use another system as a CRM. Plan amounts do increase base on the usage of the system.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LA

Lea Ann T.

Dean, Academic and Professional Excellence

Education Management

### "Built Around Cognito"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2026

We started using Cognito several years ago for some simple form work as the old InfoPath was going away. In the subsequent years, Cognito become integrated into every part of our institution due to it's easy of use for anyone coupled with the ability to do complex workflows.

Pros

The complex workflow abilities are our favorite part of Cognito forms. When we show other form vendors the complexities of our workflows, they admit defeat because they cannot compete with what we are already using.

Cons

The most common request I get is the ability to integrate with our ERP system and SMS. We would love to be able to pull names and users with that type of integration.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Infopath integrated with SharePoint was going away and no longer available.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[Anthology Encompass](https://www.capterra.com/p/80648/Encompass/)

Reasons for choosing Cognito Forms

Besides having better features, Cognito Forms is built in a way that everyone can use it and we don't have to rely on a person to do all of the forms.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NT

Nikola T.

IT Administrator

Education Management

### "Modern, User-Friendly, and Unbeatable Value for Complex Workflows"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2026

We have been using Cognito Forms for several years to manage new student enrollments at our faculty, and quite simply, our entire admission process would be impossible without it. It has become an indispensable tool for our institution, perfectly handling high volumes of applications and document uploads without a hitch.

Pros

Excellent Functionality: Features powerful conditional logic, file uploads, and calculated fields that easily handle advanced business requirements. Clean & Modern Design: Forms look polished, sleek, and fully responsive right out of the box, ensuring a seamless experience for users on desktop or mobile. Easy Website Integration: Embeds effortlessly into virtually any website platform (WordPress, HTML) with a simple copy-and-paste code snippet. Affordable Pricing: Offers an exceptionally generous free tier and very cost-effective paid plans compared to competitors, making it an incredible value for businesses of any size.

Cons

Excellent Submission Overview: The dashboard provides a clear, highly organized view of all form submissions, making it fast and simple to filter, search, and manage incoming data. Effortless File Printing: Uploaded files and attachments can be opened and printed directly with minimal clicks, significantly streamlining document processing and record-keeping.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CD

Cory D.

CEO

Computer Software

### "GREAT - The BEST but could be PRETTIER"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 24, 2026

We love Cognito Forms and have been a long time subscriber. Since BEFORE the pandemic. It's very integrated it works nicely it just needs more design and customization/modernization. The Stripe functionality is superb.

Pros

I love how customizable it is in terms of the formulas, calculations etc. The fact that you can layer the different formulas and functions it's really powerful for customization

Cons

I HATE THAT THERE IS NO UNDO FEATURE THAT IS ABSOLUTELY INSANE. Also the design CSS style customization is to be desired in a climate where there's SO MUCH customizing in other platforms

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

[Paperform](https://www.capterra.com/p/158094/Paperform/)

Reasons for choosing Cognito Forms

Because Cognito has better Stripe capabilities and can be custom formulas etc.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TB

Tammy B.

Director of EHCS Compliance

Health, Wellness and Fitness

### "Director of EHCS Compliance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2026

It has been a great experience. It has become a necessary tool for our business. Every department in our company utilizes Cognito.

Pros

I like that Cognito is so versatile. I can be used for several different projects and has become a staple. Great value for the money.

Cons

It has advanced so much since the beginning I need to catch up with the changes. It is not as easy for a beginning to use now as it was when I first started using it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JC

jose C.

Managing Partner

Accounting

### "Cognito Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 15, 2026

It is a reliable and flexible platform that makes it easy to create professional forms, collect information, and automate parts of the process

Pros

easy and flexible to create customized forms without needing technical expertise. I also appreciated the conditional logic and automation features, making it possible to streamline data collection

Cons

inability for clints to edit entries after submission also some of the more advanced features took time to learn and were not always intuitive

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

easy and flexible it was to create professional, customized forms

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ES

Erica S.

Principal

Education Management

### "Cognito Forms saves our school so much time! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2026

I am VERY happy with Cognito Forms! It saves us so much time creating the forms and it is very easy to analyze the collected data. Parents like the ease of being able to complete form online, too!

Pros

I am moderately tech savvy, but I cannot for the life of me build PDFs and this program takes all of the guess work out of building easy, simple forms for our school!

Cons

I haven't explored a lot of the features yet, so I'm not really sure what it can/can't do beyond the basic forms I have created so far.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CT

Cole T.

Vice President of Human Capital Management

Information Technology and Services

### "Great platform at a great price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 10, 2026

Yes, I have enjoyed creating automated workflows and processes that save me and my employees a lot of time.

Pros

With Cognito Forms, it is a lot easier to create automated workflows than complicated apps like MS Power Automate.

Cons

Although it is easier than MS Power Automate, there is still a learning curve with using the app, especially with complex or multiple step workflows. However, there is a lot of reference material in the app. You need to just get in the app and play around and test things in order to learn the ropes.

Switched from

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

Forms limited functionality and capabilities

Alternatives considered

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Reasons for choosing Cognito Forms

Cognito Forms had a better price and the functionality better met our needs

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/138990/Cognito-Forms/reviews/)

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