--- title: "Teamgate Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Teamgate the right CRM solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/139094/Teamgate/reviews/" page_type: "reviews" language: "en" --- Teamgate 4.8 (155) [View alternatives](https://www.capterra.com/p/139094/Teamgate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Teamgate Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews Abe D CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “I especially appreciate its seamless integrations with our existing tools and platforms, which have streamlined our workflows and saved countless hours.“ October 9, 2024 Abe D CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “The only minor drawback is that the initial setup and customization can be a bit complex for new users unfamiliar with CRM platforms.“ October 9, 2024 NM Nathan M ConsultantDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “Before selecting this system, we did a lot of work in terms of reviewing the market, testing different products and researching other people's experiences in trying to find the right CRM and I am confident that we have made the right choice.“ November 6, 2024 AM Andrew M FounderComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “Teamgate have been amazing since day 1, they helped us create and implement a new sales process - on top of implementing a CRM!“ October 29, 2024 NM Nathan M ConsultantDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “We have integrated with our website, Xero and MS Outlook and these work well.“ November 6, 2024 ## Showing most helpful reviews Showing 1-25 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Felicia F. Senior Regional Accountant Financial Services Used the software for: 6-12 months ### "creates a sales management increases the performance of the company." June 15, 2022 4.0 It is a sales-based system, it offers a service to guide you through the sales process from contacting customers, interacting and finalizing sales, it helps us Organize, research and analyze and connect with potential customers and close deals in a fast way what profit and increase the performance of our business. Pros This tool allows us to be aware of and maintain control of the production process, where we can collect documents and customer data, analyze the evolution of sales through reports and statistics that manage production and financial growth each month, and we can maintain a management of the workflow. Cons This platform is easy to use, it has a free version and an affordable price for small and medium-sized companies that are developing, it offers us various collaboration tools and it has a self-service portal, a communications panel and therefore no there are functions that our organization dislikes. Review Source Response from Teamgate November 3, 2022 Hello Felicia, Thank-you for your excellent review. It appears you ran out of space and placed your Pros in the Cons space of the review! I have reached out via email to see if you have any additional feedback. Regards, - Teamgate Team. JC James C. Parter Information Technology and Services Used the software for: Less than 6 months ### "Beautiful CRM for SaaS" October 27, 2022 5.0 The team has been great and helped us establish a methodology to sales (so pipe stages mean something). Consistency = sales velocity, and for us this tool does a far better job of keeping us executing what we know works (but we don't always do) than Pipedrive did. Pros This like Pipedrive (before they got bought and turned into some Frankenstein's monster that gouges on price) but better. The Xero/Quickbooks integration makes it really easy to handle renewals and closed won (have they paid yet? When did they pay), while the inbuilt SMS capability gives you access to email and SMS out of the box for lead management - SMS is the most opened communication channel in the world. Finally, dashboard insights actually help see what's going on. I feel like I have more control now and can fix conversion rate blockages with process experiments, or see who isn't performing and take action. Cons Setting up Gmail is a bit more involved than other platforms, but nothing a bit of Googling can't solve (setting the IMAP correctly). Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Close](https://www.capterra.com/p/132667/Close-io/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Teamgate We spoke to the team and they showed us how it all made so much sense. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Pipedrive isn't what it used to be. Cost is prohibitive (they keep spinning features into upsell add-ons) and the platform is buggy (click on something and you get taken somewhere else). Review Source Response from Teamgate November 3, 2022 Hi James, Thank-you for your excellent review. We are glad to see you got your email sync working and will look to make this easier with a video guide to be posted on our Youtube platform ASAP! We look forward to hearing any additional thoughts you might have during your upcoming Quarterly Business Review. Regards, - Teamgate Team. VR Verified Reviewer Administrative Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Horrible Customer Service" July 22, 2016 1.0 I started a trial of Teamgate, and when I signed up I received an email from a customer support specialist. She asked when would be a good time to talk, so I gave her my number. She didn't call for 30 minutes so I went on break, and when I returned (half an hour later) she had emailed me and said that my call had gone to voicemail. I told her that I would call her tomorrow, but when I went to find her number the phone number had 12 numbers in it. I emailed her and asked her what number to call, and she didn't respond. A day later, she emailed me with the title "TAKE IT EASY" and explained that everyone's time was precious and that she needed to know what my experience with Teamgate was. Her email title alone, "take it easy" was rude, and she was also short with me in her other emails, accusing me of not answering my phone, etc. The customer service was what turned me off from this - absolutely horrible! Cons Customer Service - at least be nice to your customers! Review Source PI Patrick I. Director of Regional Operations Environmental Services Used the software for: Less than 6 months ### "All Around CRM That Delivers!" March 27, 2024 5.0 Having interacted with a few other CRM's, I'm most impressed and genuinely happy working with such a great group of people bringing clean water into the homes of America! Pros TG is an all around CRM that does most everything very well and with an intuitive approach. And if that's not easy enough, their onboarding process walks you through leveraging the technology to achieve the best results in minimal time. Importing large lead lists were a snap with the mapping technology and they have integrations with other partners. When we've had questions or identified anything working out of the ordinary, they have been lightning fast to respond and deploy fixes. Overall this is a company that can support businesses at scale, yet nimble enough to deliver exceptional customer service. Cons There aren't any major stand out issues with TG but if I have to nitpick to keep it 100 then perhaps the integrations could be fuller with more options but zapier, u know? Another minor tidbit might be when you're reviewing the tasks for the day, to be able to mute/delay an event from the task view instead of a full edit of the task. Overall workflows are quick and easy to pick up, but there's always room for efficiency's and the team at TG is quick to integrate ideas that benefit everyone! Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Teamgate Price and value were core keys yet the big one was ease of use while leveraging integrations that worked! Review Source Response from Teamgate November 8, 2024 thanks for the great insights and recommendations as always Patrick! JH Jack H. Sales Manager Information Technology and Services Used the software for: 6-12 months ### "Fantastic for sales management!!" October 31, 2022 5.0 Very good solution! We are able to onboard a user within half a day becuase of the easy layout and segmentation. Pros The ease of use is extremely important here at FiveCRM. Teamgate does this excellently. The dashboard is very comprehensive and we all know where we are month-to-month/quarter-to-quarter. Cons I am sure there will be other integrations needed at some point but we are very happy with Teamgate currently. It has become a business critical tool for the business, especially our sales department. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Teamgate The support and overall look and feel of Teamgate. Review Source Response from Teamgate November 3, 2022 Hi Jack, Thank-you for your excellent review. We look forward to hearing your thoughts about some future integrations in your upcoming Quartlerly Business Review! Regards, - Teamgate Team. SC Simon C. Director Real Estate Used the software for: Less than 6 months ### "Best CRM that I have used" January 25, 2024 5.0 I have been very impressed with TeamGate and the support network behind it. Pros It has been super simple to integrate. I transferred data from my old CRM to TeamGate over the course of a few days. Plus the near instant customer support, it was basically impossible to make any operational errors. Cons I don't have any legitimate concerns with the software. Switched from [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) I needed something more customer focussed with less requirement for data entry Review Source Response from Teamgate February 26, 2024 Thanks for the review Simon! I am glad our team has made the transition smooth. I look forward to working together into the future! Arturo O. Junior Legal Services Used the software for: 6-12 months ### "Easy to start; nice visual interface" November 13, 2018 5.0 Pros This was extremely easy to use! When we just started, I uploaded most of my contacts and leads, and started to explore what can Teamgate do for me. I'm not very tech savvy but it wasn't hard to find what to do with all the data, how to create new tasks and set reminders for the follow-ups. Calendar is really clear and visual, easy to get an idea who's working on what. And sales pipeline with drag&drop is very intuitive, you just click on a deal, drag it to a stage you want and that's it. A tip: fill in the lost reasons early, so then after working for some months, you will get an idea why are you losing deals and can think of a plan how to improve this area. It's the first CRM I used and I love it so far Cons I feel that there can be more automated tasks or so-called workflows, but for this I use Zapier integration, which covers this part pretty well. Not a big problem at all. Review Source Bianca H. Chief Operating Officer Information Technology and Services Used the software for: Less than 6 months ### "Customer focussed team. Great CRM for SaaS." February 8, 2023 5.0 Pros We made the daunting decision to switch to Teamgate from Salesforce and haven't looked back. The best part so far is the in-depth assistance from their team. This has included a seamless onboarding as well as an in-depth analysis of our current sales processes and recommendations on how to improve and implement sales best practices. We haven't looked back. Cons Migrating data was time-consuming and frustrating at times, but their team spent significant time assisting with this process to ease the pain and get it up and running with minimal downtime Reason for choosing Teamgate Customer service, cost and overall better fit for our requirements Review Source Response from Teamgate February 26, 2024 Thanks for the detailed response Bianca! Migration can be tricky at times, especially if your old CRM doesn't want to play ball haha. Glad you and the team are now up and running successfully on Teamgate! Julija B. Photographer/Digital Marketing Strategist/Business Developer Marketing and Advertising Used the software for: 6-12 months ### "Use Teamgate if you want to save time in daily activities" November 12, 2018 5.0 Pros I like task management features in Teamgate CRM. My team and I can see what everyone's up to. Also, Agenda is great to check what's going on for you every day. We often set meetings and tasks for each other so it is crucial for us to see others' calendar and when they're free. This work really well. Pipeline is also extremely easy to use, you can make quite a lot of insights just by looking what's happening on every stage. Might upgrade to Enterprise when we will be bigger. Cons Missing an integration with project management tool like Asana or Monday. However, I’m pretty happy about the opportunities using Zapier integration - you can automate a lot of manual work Review Source Nick C. CEO Information Technology and Services Used the software for: Less than 6 months ### "Pipedrive to Teamgate" November 16, 2022 5.0 If you are starting your business and need a CRM tool, this is the CRM to scale with. Pros Teamgate is a simple and easy-to-use CRM. I love using Zapier and Teamgate works great with it. Cons I use Apple products so an iOS app would be great! Review Source Response from Teamgate November 17, 2022 Hey Nick, Thanks for the great feedback. Our iOS app was recently removed from the Apple store as we were not happy with the functionality. We will be updating and fixing our app before re-launching in 2024! Regards Teamgate Team JB Josh B. Digital Content Creator Marketing and Advertising Used the software for: 6-12 months ### "Affordable with Premium Features, Excellent Customer Support" October 10, 2024 5.0 Teamgate offers exceptional value with a low price but delivers a high-quality experience. Easy to use, with excellent customer support that resolves issues quickly. Pros Customer Support, Low Price, Ease of Use. Cons Occasional minor lag in loading initial email data, but fixed very quickly with customer support right onto it. Review Source Response from Teamgate November 8, 2024 Thanks for the review Josh! CH Chris H. Managing Director Legal Services Used the software for: 1-2 years ### "Teamgate what a great product real value for your money." February 8, 2023 5.0 I am happy with Teamgate o would recommend this to anyone setting up a business, also this is all the CRM you would need to set up with, Very Good Product. Pros For me, the most important thing about this software is it is easy to use and has pretty clear instructions. Cons I think there might be just a little bit too many bells and whistles, which can throw you a bit. Review Source Response from Teamgate February 26, 2024 Thanks for the kind words Chris and recent discussion we had around platform improvements! VR Verified Reviewer Production Manager Marketing and Advertising Used the software for: Less than 6 months ### "Great CRM!" March 3, 2023 5.0 Pros A user-friendly customer relationship management system called Teamgate CRM provides a number of features that are intended to assist organizations in managing their customer contacts, sales pipelines, and marketing initiatives. Because of the platform's high degree of adaptability, firms of all sizes and in all sectors can use it effectively.The user-friendly, aesthetically pleasing, and intuitive user interface of Teamgate CRM is one of its most notable qualities. This enables sales teams to organize their responsibilities effectively and locate the information they require promptly. A variety of automation technologies are also included on the platform, which may be used to boost efficiency and expedite sales procedures. Cons None that I can think of but Other CRM solutions that offer more cutting-edge capabilities or more affordable options may need to be considered by businesses with particularly unique or complex demands, as well as those with limited finances or technical resources. Review Source Response from Teamgate February 26, 2024 Thanks for the detailed feedback! JD James D. Director Staffing and Recruiting Used the software for: Less than 6 months ### "Best ever Sales and CRM system I have come across." August 9, 2023 5.0 Great experience. Especially the customer service and assistance when needed. Fantastic. Pros Value for money and it does what it says on the tin plus more ...... easily. Cons Nothing as yet. It all seems to work well together and is value for money. Review Source Response from Teamgate February 26, 2024 Thanks for the kind words James. I am glad our customer support continues to impress, and look forward to seeing what we can achieve together. EJ Egle J. Used the software for: 1-2 years ### "One of the best CRM we had so far" November 7, 2018 5.0 Pros Teamgate has really strong lead management - it's visual and simple, you see a lot of information on the main screen, and if you nened some more details, you can just dig deeper into the lead's card. Lead scoring works without any flaws but it's important to set up your values first. Our team uses calendar a lot and this helps us to see how busy we are and allocate our free time. Agenda is a wonderful feature too, every day I start with looking my day's plan and this is a great tool for that. Since we use Professional plan, dashboard is vital for keeping track of what's going on in the company. Cons You cannot customize the dashboard but I still see pretty much everything I need there, so not a huge problem. It just would be great if I can rearrange the tabs, that's it. Review Source MS Marlen S. Office Administrator Airlines/Aviation Used the software for: Less than 6 months ### "Highly recommended as a CRM" October 27, 2022 5.0 Teamgate helps me a lot in my daily work, whenever I have a question \[SENSITIVE CONTENT\] is available at any time.He's very efficiency and patient. I love to deal with him Pros This software helps me to keep contacts and customers follow-ups as organized as possible. It helps me to create meeting reminders and notes, so I don't have to resort to other software for this and I can centralize as much information as possible within the same software. Cons Sometimes I need to create sub companies within one company, and this is not possible. Teamgate should make live tutorials to learn more about the software. Review Source Response from Teamgate November 4, 2022 Thank-you for the feedback Marlen. We have noted your recommendation for sub-companies. I have also reached out separately regarding our upcoming webinar series! Regards - Teamgate Team VR Verified Reviewer Freelance Writer Marketing and Advertising Used the software for: 6-12 months ### "The CMS Solution You Won't Be Able To Live Without" August 20, 2018 5.0 A very affordable monthly rate and a very easy to use program means that our team doesn't have to waste time managing software, and can instead just manage our clients! Pros This is incredibly easy to use. Doesn't over-complicate the entry process, forms populate near-instantly and you don't have to be tech-savvy to use it, which is good when you have a sales team of varying level of familiarity with computer programs. Cons The program does take a little longer to boot up than I like. Review Source NJ Nivin J. System Engineer Oil & Energy Used the software for: 1-2 years ### "An incredible CRM application." August 5, 2018 5.0 Pros The application offers a simple and clean interface and allows easy navigation. The task management is very flexible. It forecasts sales using results from insights. The application is rich in features and you get all features in a very affordable range. It is integrated with a two-way exchange calendar. The support and customer service team are very responsive, they are available round the clock. The dashboard is indeed very simple, they have included all the essential and required features leaving aside the unimportant ones. The application helps you in increasing the frequency of interactions with your leads at ease. Helps in the sales and contacts management. It helps you generate reports, statistics, and results. Cons Require more tools for project management. It is difficult to change the filters of the dashboard. The absence of a mobile application. Review Source OT Olivia T. Content Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "A Good Sales Management Solution, Teamgate" March 8, 2023 4.0 Pros We were able to monitor and keep control of incoming leads and sales meetings. Production process was thorough because of the document collection and customer data. Cons The pricing might be too much especially for startups and project management tools can also be improve. Review Source Response from Teamgate February 26, 2024 thanks for the honesy feedback Olivia! Of note we have recently release a new FREE subscription plan for startups. - Andrew VR Verified Reviewer Used the software for: 6-12 months ### "This couldn't get any better!" September 22, 2016 5.0 I was using CRM for a year now and I have to say this must be the best cloud based CRM out there. I'm getting extremely good results both in sales and time management. It's simple and easy to use. It didn't take me long to get used to it and start crushing it with sales and setting bigger goals. The only down side is that I got addicted to it and i cant stop using it. Good to have tools like this available to the public. Review Source PC Patrick C. Sales Manager Internet Used the software for: 6-12 months ### "Best CRM for inbound leads and scoring" March 23, 2017 5.0 Having spent 5 years training sales teams, I am always looking for the best CRM that is going to give help me make my sales cycle as efficient as possible. Teamgate lead scoring is incredible, and matched with being able to make so many custom fields and analyse everything through detailed insights, I am not only make sales quicker, but I am making more of them. Would reccomend Teamgate for anyone looking to improve their sales conversons. Pros Lead scoring / Goal Setting / Insights / Cons Automated tasks Review Source JK Jochen K. CEO Professional Training & Coaching Used the software for: 6-12 months ### "Best solution we had so far!" March 20, 2017 5.0 After trying several online CRM systems which didn't make us very happy we finally came to Teamgate. And what a surprise: we found OUR solution! Teamgate is absolutely easy to use, has all significant features we need and additionally has a lot of customization possibilities. Great job! Pros Customization Options. Easy to use. Cons More flexible price model for small companies would be great. Review Source GV Gustavo V. CEO Management Consulting Used the software for: 6-12 months ### "CLMI review" September 11, 2016 4.0 Never able to print reports. It started good but I needed to share with my team the filtered queries. I tried several times and asked for help. There were some answers but my query was never resolved. Pros Good attitude in the beginning Cons Then left alone. Did not follow up on my needs Review Source JH Josh H. CE/o Maritime Used the software for: 6-12 months ### "Best on the market" March 17, 2017 5.0 simple and attractive... thats all we need. We browsed and trialled a lot of different solutions and team gate stood above the rest. Pros Simple and easy to use Cons I cant use my company colours and logo Review Source VR Verified Reviewer Business technology expert and CRM consultant Information Technology and Services Used the software for: Less than 6 months ### "Great CRM system!" June 26, 2015 5.0 We switched to TeamGate from Microsoft CRM and are very happy with our choice. It is by far more intuitive and my sales managers use it more enthusiastically. Pros Pipeline view, easy and fast creation of sales leads, companies and contacts, powerful Insights module. Cons The overall design could be updated. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.