# Teamgate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Teamgate the right CRM solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139094/Teamgate/reviews --- Teamgate 4.8 (155) [View alternatives](https://www.capterra.com/p/139094/Teamgate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Teamgate Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews Abe D CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “I especially appreciate its seamless integrations with our existing tools and platforms, which have streamlined our workflows and saved countless hours.“ October 9, 2024 Abe D CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “The only minor drawback is that the initial setup and customization can be a bit complex for new users unfamiliar with CRM platforms.“ October 9, 2024 NM Nathan M ConsultantDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “Before selecting this system, we did a lot of work in terms of reviewing the market, testing different products and researching other people's experiences in trying to find the right CRM and I am confident that we have made the right choice.“ November 6, 2024 AM Andrew M FounderComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “Teamgate have been amazing since day 1, they helped us create and implement a new sales process - on top of implementing a CRM!“ October 29, 2024 NM Nathan M ConsultantDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “We have integrated with our website, Xero and MS Outlook and these work well.“ November 6, 2024 ## Showing most helpful reviews Showing 1-25 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Felicia F. Senior Regional Accountant Financial Services Used the software for: 6-12 months ### "creates a sales management increases the performance of the company." June 15, 2022 4.0 It is a sales-based system, it offers a service to guide you through the sales process from contacting customers, interacting and finalizing sales, it helps us Organize, research and analyze and connect with potential customers and close deals in a fast way what profit and increase the performance of our business. Pros This tool allows us to be aware of and maintain control of the production process, where we can collect documents and customer data, analyze the evolution of sales through reports and statistics that manage production and financial growth each month, and we can maintain a management of the workflow. Cons This platform is easy to use, it has a free version and an affordable price for small and medium-sized companies that are developing, it offers us various collaboration tools and it has a self-service portal, a communications panel and therefore no there are functions that our organization dislikes. Review Source Response from Teamgate November 3, 2022 Hello Felicia, Thank-you for your excellent review. It appears you ran out of space and placed your Pros in the Cons space of the review! I have reached out via email to see if you have any additional feedback. Regards, - Teamgate Team. PI Patrick I. Director of Regional Operations Environmental Services Used the software for: Less than 6 months ### "All Around CRM That Delivers!" March 27, 2024 5.0 Having interacted with a few other CRM's, I'm most impressed and genuinely happy working with such a great group of people bringing clean water into the homes of America! Pros TG is an all around CRM that does most everything very well and with an intuitive approach. And if that's not easy enough, their onboarding process walks you through leveraging the technology to achieve the best results in minimal time. Importing large lead lists were a snap with the mapping technology and they have integrations with other partners. When we've had questions or identified anything working out of the ordinary, they have been lightning fast to respond and deploy fixes. Overall this is a company that can support businesses at scale, yet nimble enough to deliver exceptional customer service. Cons There aren't any major stand out issues with TG but if I have to nitpick to keep it 100 then perhaps the integrations could be fuller with more options but zapier, u know? Another minor tidbit might be when you're reviewing the tasks for the day, to be able to mute/delay an event from the task view instead of a full edit of the task. Overall workflows are quick and easy to pick up, but there's always room for efficiency's and the team at TG is quick to integrate ideas that benefit everyone! Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Teamgate Price and value were core keys yet the big one was ease of use while leveraging integrations that worked! Review Source Response from Teamgate November 8, 2024 thanks for the great insights and recommendations as always Patrick! VR Verified Reviewer Administrative Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Horrible Customer Service" July 22, 2016 1.0 I started a trial of Teamgate, and when I signed up I received an email from a customer support specialist. She asked when would be a good time to talk, so I gave her my number. She didn't call for 30 minutes so I went on break, and when I returned (half an hour later) she had emailed me and said that my call had gone to voicemail. I told her that I would call her tomorrow, but when I went to find her number the phone number had 12 numbers in it. I emailed her and asked her what number to call, and she didn't respond. A day later, she emailed me with the title "TAKE IT EASY" and explained that everyone's time was precious and that she needed to know what my experience with Teamgate was. Her email title alone, "take it easy" was rude, and she was also short with me in her other emails, accusing me of not answering my phone, etc. The customer service was what turned me off from this - absolutely horrible! Cons Customer Service - at least be nice to your customers! Review Source JH Jack H. Sales Manager Information Technology and Services Used the software for: 6-12 months ### "Fantastic for sales management!!" October 31, 2022 5.0 Very good solution! We are able to onboard a user within half a day becuase of the easy layout and segmentation. Pros The ease of use is extremely important here at FiveCRM. Teamgate does this excellently. The dashboard is very comprehensive and we all know where we are month-to-month/quarter-to-quarter. Cons I am sure there will be other integrations needed at some point but we are very happy with Teamgate currently. It has become a business critical tool for the business, especially our sales department. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Teamgate The support and overall look and feel of Teamgate. Review Source Response from Teamgate November 3, 2022 Hi Jack, Thank-you for your excellent review. We look forward to hearing your thoughts about some future integrations in your upcoming Quartlerly Business Review! Regards, - Teamgate Team. SC Simon C. Director Real Estate Used the software for: Less than 6 months ### "Best CRM that I have used" January 25, 2024 5.0 I have been very impressed with TeamGate and the support network behind it. Pros It has been super simple to integrate. I transferred data from my old CRM to TeamGate over the course of a few days. Plus the near instant customer support, it was basically impossible to make any operational errors. Cons I don't have any legitimate concerns with the software. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) I needed something more customer focussed with less requirement for data entry Review Source Response from Teamgate February 26, 2024 Thanks for the review Simon! I am glad our team has made the transition smooth. I look forward to working together into the future! Arturo O. Junior Legal Services Used the software for: 6-12 months ### "Easy to start; nice visual interface" November 13, 2018 5.0 Pros This was extremely easy to use! When we just started, I uploaded most of my contacts and leads, and started to explore what can Teamgate do for me. I'm not very tech savvy but it wasn't hard to find what to do with all the data, how to create new tasks and set reminders for the follow-ups. Calendar is really clear and visual, easy to get an idea who's working on what. And sales pipeline with drag&drop is very intuitive, you just click on a deal, drag it to a stage you want and that's it. A tip: fill in the lost reasons early, so then after working for some months, you will get an idea why are you losing deals and can think of a plan how to improve this area. It's the first CRM I used and I love it so far Cons I feel that there can be more automated tasks or so-called workflows, but for this I use Zapier integration, which covers this part pretty well. Not a big problem at all. Review Source Bianca H. Chief Operating Officer Information Technology and Services Used the software for: Less than 6 months ### "Customer focussed team. Great CRM for SaaS." February 8, 2023 5.0 Pros We made the daunting decision to switch to Teamgate from Salesforce and haven't looked back. The best part so far is the in-depth assistance from their team. This has included a seamless onboarding as well as an in-depth analysis of our current sales processes and recommendations on how to improve and implement sales best practices. We haven't looked back. Cons Migrating data was time-consuming and frustrating at times, but their team spent significant time assisting with this process to ease the pain and get it up and running with minimal downtime Reason for choosing Teamgate Customer service, cost and overall better fit for our requirements Review Source Response from Teamgate February 26, 2024 Thanks for the detailed response Bianca! Migration can be tricky at times, especially if your old CRM doesn't want to play ball haha. Glad you and the team are now up and running successfully on Teamgate! Julija B. Photographer/Digital Marketing Strategist/Business Developer Marketing and Advertising Used the software for: 6-12 months ### "Use Teamgate if you want to save time in daily activities" November 12, 2018 5.0 Pros I like task management features in Teamgate CRM. My team and I can see what everyone's up to. Also, Agenda is great to check what's going on for you every day. We often set meetings and tasks for each other so it is crucial for us to see others' calendar and when they're free. This work really well. Pipeline is also extremely easy to use, you can make quite a lot of insights just by looking what's happening on every stage. Might upgrade to Enterprise when we will be bigger. Cons Missing an integration with project management tool like Asana or Monday. However, I’m pretty happy about the opportunities using Zapier integration - you can automate a lot of manual work Review Source Nick C. CEO Information Technology and Services Used the software for: Less than 6 months ### "Pipedrive to Teamgate" November 16, 2022 5.0 If you are starting your business and need a CRM tool, this is the CRM to scale with. Pros Teamgate is a simple and easy-to-use CRM. I love using Zapier and Teamgate works great with it. Cons I use Apple products so an iOS app would be great! Review Source Response from Teamgate November 17, 2022 Hey Nick, Thanks for the great feedback. Our iOS app was recently removed from the Apple store as we were not happy with the functionality. We will be updating and fixing our app before re-launching in 2024! Regards Teamgate Team Lukas G. Member Used the software for: 2+ years ### "The best sales and crm tool" January 11, 2018 5.0 Pros Insights on sales results and posibility to predict future results CRM tools, reminders and invoicing system Cons Would like more project management tools and possibility to track project data, like sucess, project cost, etc. Review Source MG Mantas G. Sales advisor Construction Used the software for: 1-2 years ### "Simplicity is the charm" November 11, 2024 4.0 Fantastic CRM. Makes my everyday planning easier. Pros User interface. Everything’s easy to manage, no unnecessary functions. Cons Search bar. Definitely needs improvement. Take a whole to search data base. Review Source Response from Teamgate November 13, 2024 Hi Mantas - thanks for your review and feedback! LS Lj S. Account Executive Information Technology and Services Used the software for: 6-12 months ### "Teamgate is what drives packagecloud sales " November 15, 2022 5.0 Pros Teamgate has so many benefits for our team, that it truly is hard to pinpoint what is there to like most. If the fate of the universe was on the line, and I had to choose one, I would go with the analytics and the forecasting. It truly gives us a 360 view of our sales performance and allows us to focus on areas of improvement Cons There really is not much to dislike about the software. If I were to nitpick, it would be an easier way to integrate with their VoIP, Twilio. In all fairness though, twilio is just a pain in the butt Review Source Response from Teamgate November 17, 2022 Thanks for your review LJ! I'm glad you are benefiting from our sales insights features which is also my favourite (don't tell anyone). In relation to VOIP, we are looking at alternate integration options such as Aircall and Cloudcall. I would love to hear some of your recommendations or feedback on what you would like to see specifically improved. Regards Teamgate Team CE Can E. Web Administrator Luxury Goods & Jewelry Used the software for: 2+ years ### "Awesome tool and support!" September 18, 2023 5.0 Pros We like the technical support most in matters of troubleshootings Cons Nothing! Everything is good working and user-friendly. Review Source Response from Teamgate February 26, 2024 Thanks for the kind words Can! KS Krish S. Director of Operations Computer Software Used the software for: Less than 6 months ### "Intuitive, effective, and flexible" November 4, 2022 5.0 Smooth, supportive, and efficient! They are a great team who are always looking for ways to improve! Pros The out-of-the-box reporting and analytics is incredible. I virtually did no set up and the reports were working as the team onboarded. The support documentation is extensive and self explanatory. The support team were always on hand if we needed hands on training and helps with set ups. Cons Some areas around importing and manipulating the information could be improved. Although Teamgate support team make all of this easy and were assisted immensely during this process Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Review Source Response from Teamgate November 12, 2022 Hi Krish! We appreciate your great feedback and have noted your previous recommendations regarding imports. I will be creating some how-to videos to address the best practices for importing on Teamgate and look forward to your input. Regards -Teamgate Team James D. Marketing and Advertising Used the software for: 6-12 months ### "Possibly the best insights I've ever seen!" July 21, 2016 5.0 What I love most about Teamgate is the simplicity of the Dashboard. There are so many CRM/Sales tool products available out there, but I've found a lot of them have what I call "Feature Overload". Teamgate is ingenius in the way that it gives us exactly what we need, and drops all the non-essential features that rarely add value. The insights are second to none, giving us instant access to key metrics that support our aggressive business growth. Highly recommend for sales teams of 15 and above who have a strong desire to go beyond the sales target! Pros Has to be the insights. Cons Would be nice to have better integration with marketing tools. However, we're currently adopting a work around making use of the Zapier integration. Not ideal, but worth having in place. Review Source OA Omkar A. SDR Computer Software Used the software for: Less than 6 months ### "Love Teamgate" November 4, 2022 5.0 Teamgate is really fun to use, a lot of advanced features. But the best part is, even though they have a lot of cool stuff that helps, they make everything simple and easy to use. Pros It's very easy to use and very easy to organize your stuff. Teammate really makes everything as simple as possible and easy to use. Cons Overall everything was pretty straightforward. I did not run into anything that would make me dislike the software. Like I said its very straightforward and easy to use. Review Source Response from Teamgate November 12, 2022 Hello Omkar, Thank-you for your feedback - we are glad to hear Teamgate has been very straightforward and easy to use. As always, please reach out if there is anything we can improve! - Teamgate Team VR Verified Reviewer Health business owner Hospital & Health Care Used the software for: Less than 6 months ### "Love it" August 11, 2022 5.0 Pros Excellent product. Easy to use. Lovely interface - not outdated or old. Well-priced. All the functions suit my needs well, better than other products. Thank you! Cons No cons - excellent product with no issues for me so far. Review Source Response from Teamgate November 3, 2022 Hello, Thank-you for your excellent review. We look forward to hearing any additional thoughts you might have during your future Quarterly Business Reviews. Regards, - Teamgate Team. VR Verified Reviewer QA Engineer / Security Analyst Computer Software Used the software for: Less than 6 months ### "Easy and pleasant start, help for every company" November 13, 2018 4.0 Pros We have started recently and I must admit it's really easy to get started with Teamgate. CRMs usually are so complex but with Teamgate it's different. It's intuitive, so you can learn how to perform tasks without asking how. Well, yes, it was nice when they have us some more advice how to structure our sales process better to reflect our company's activities, but in general you can just buy a licence and start in no time. Great support Cons Maybe a talk/chat functionality inside the tool would be nice. Then you can communicate with your colleagues in real-time. However, now we use Slack and have integrated it with Teamgate. Review Source MM Mitchell M. Director Construction Used the software for: I used a free trial ### "Highly recommend team gate for any business " February 22, 2024 5.0 Game changer help me remove some of the hats in running a business Pros Ease of use, very user friendly and great customer support Cons Nothing it’s a great tool to help my business succeed Review Source Response from Teamgate February 26, 2024 Thanks for the kind words Mitch! We look forward to seeing your business thrive with the new efficiencies we have started to build together! VR Verified Reviewer Head of Customer Support Computer Software Used the software for: 1-2 years ### "Incredible!!!" March 28, 2016 5.0 I love the way this CRM is moving me through the sales process. Very easy to use. Also I need to say: Teamgate support is exceptional! Guys from Customer service are very professional with incredible reaction time. They never sleep! Review Source VR Verified Reviewer Technical Sales Information Technology and Services Used the software for: Less than 6 months ### "Made work be more organised." November 29, 2017 5.0 Pros Easy to use, intuitive interface. Good price for a monthly subscription (professional plan). Happy with everything it has. Some small bugs exist, but we can live with it. Review Source VR Verified Reviewer Residential Salesperson Real Estate Used the software for: I used a free trial ### "best customer service to date" January 26, 2016 4.0 I am looking for a CRM with very, very specific requirements, and have used/trialed many over the last two years. While Teamgate wasn't the best suited for my particular - and quite unique - needs (I still haven't found the "perfect fit" and realise I probably won't), I do feel they deserve a review. First, the customer service was exceptional, well above anything experienced. Second, the interface was very user friendly, and flexible. For a sales team looking for a great CRM to follow up leads, convert to customers, and track progress, Teamgate is worth a look. Good value for money compared to competitors. Support was simply awesome. Review Source KS Kenan S. Used the software for: Less than 6 months ### "New to TeamGate" March 20, 2017 5.0 Amber and the TeamGate customer service team have been top notch in helping us sift through the myriad of CRM tools available on the market. One of the biggest selling points for us is that the software is currently on build 20+. This shows that they have the attention to detail and drive to listen and react to their customer base and it shows. We have been extremely pleased with both the support and functionality. They are quick to let you know that they are not the perfect solution for all industries, but that they will do everything in their power to make their software the perfect fit for your individual needs. Very impressed and looking forward to continuing the relationship. Pros Ease of use and track-ability Cons Inability to change out filters on dashboard Review Source Saulius S. IT Used the software for: ### "Teamgate" March 4, 2015 5.0 Awesome design, easy navigation, superb customer support, Teamgate Shuttle an incredibly smart and simple Chrome extension, no more Excel for drawing BI charts. Review Source Vytas D. Used the software for: ### "Great support" February 27, 2015 5.0 Liked the app! lovely little Chrome extention - Saves me time with making all of those charts. P.S. the support quick, helpful and friendly. 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