ReviewBuzz

ReviewBuzz

4.5 / 5 3 reviews

Who Uses This Software?

ReviewBuzz serves small to medium sized service businesses in the United States and Canada


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $147.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ReviewBuzz
  • reviewbuzz.net/
  • Founded 2012
  • United States

About ReviewBuzz

5-star reviews put more money in your pocket. And ReviewBuzz is one-of-a-kind system guaranteed to help you get more 5-star reviews - on websites like Yelp, Facebook and Google. Its a fact: when your potential customers are deciding who to call they are online looking at customer reviews. How do you compare to your competition? If you're struggling to get new customers from your website, or more repeat and referral business, give us a call today. We can help you.


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ReviewBuzz Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

ReviewBuzz Reviews Recently Reviewed!


Capterra-loader

Good tool to use as an incentive for employees to get reviews

Jan 05, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: As a service company, we rely heavily on referrals and reviews. The ReviewBuzz program encourages a company to offer incentives to its employees to ask customers to leave reviews on popular websites such as Google, Facebook, Better Business Bureau, and more. If done correctly, the program works. Our company gained over 100 reviews in a year. All our employees had to do was ask.

Cons: The website is difficult to use. It automatically keeps track of points when a review is left, however, it is inaccurate. I found it was easier to keep my point tracker in excel.

Overall: Increase in customer reviews online and employee participation and increase in customer service and satisifaction.

Changed our online presence dramatically!

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Extremely intuitive. Easy integration logistically with our three locations. customer support. I like that I can use chat to contact them immediately.

Cons: Honestly, I don't have any complaints! We love everything about it. Ok, maybe a small suggestion. More widget icon designs.

Overall: Increase in revenue!

Guys seemed more eager to get reviews!

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It was a nice incentive for the guys, and they always pushed a little harder for reviews. As a contractor we really rely on our reviews to keep business booming.

Cons: There is nothing to really dislike! It is easy to use, and keep track of your points. I don't have any cons!