# Billtrust Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Billtrust Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more.

Source: https://www.capterra.com/p/139184/Billtrust-Invoice-Management

---

# 

 Billtrust Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Billtrust

## What is Billtrust?

Billtrust is a leading provider of cloud-based software and integrated payment processing solutions that simplify and automate B2B commerce. The order-to-cash process is broken and relies on conventional processes that are outdated, inefficient, manual and largely paper based. Billtrust is at the forefront of the digital transformation of the order-to-cash process, providing mission-critical solutions.

## What is Billtrust used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)

Top alternative

Featured

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Billtrust?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.billtrust.com/&name=Billtrust)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Billtrust

4.7 (33)

VS.

[4.4 (3,284)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (33)

Ease Of Use

4.4 (7,659)

Value For Money

4.6 (28)

Value For Money

4.2 (6,572)

Customer Service

4.7 (32)

Customer Service

4.0 (6,276)

## Billtrust alternatives

[4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (638)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (4,511)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting price

$21.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (162)](https://www.capterra.com/p/235606/TPS-Cloud-Axis/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/139184/Billtrust-Invoice-Management/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Billing Portal

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Gateway through which end users can view past bills and pay current invoices

Invoice History

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store and view prior invoices for each account/client

Multi-Currency

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

Online Invoicing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, send, and view electronic invoices

Payment Processing

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Billtrust 11 features

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Invoices that can be tailored according to company's branding, payment terms and personalized information

Process of automatically notifying clients when payments fail to ensure invoices are paid

Store and view prior invoices for each account/client

Clients can submit payments via mobile devices

Manage and handle various international currencies

Create, send, and view electronic invoices

Accept and process online payment transactions

Accept, record, and reconcile financial transactions

Get Advice

We can help you find the software with the features you need.

Features

4.7 (29)

4.7

Based on 29 reviews

## Pricing

Value for money

4.6 (28)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (28)

4.6

Based on 28 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (32)

4.7

Based on 32 reviews

## User reviews

Overall rating

4.7

Based on 33 reviews

Filter by rating

5(26)

4(6)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SG

Stacy G.

Office Manager

Construction

### "All in one"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 7, 2023

Pros

Easy to complete payment. Vendors that offer discount when payed within a certain timeframe is automatically calculated in.

Cons

Having to move payed invoices to closed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Dharun R.

Analyst

Research

### "Accounts Receivable Automation by Billtrust"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 30, 2023

Pros

Billtrust Accounts receivable platform provides all the desired features for seamless process, especially it's Business payment network makes it to stand out from its competitiors. It is integrated with several global partners to make the process of accounts receivable more feasible.

Cons

Dispute management is lacking a bit when comparing to other account receivable platform. It can be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

George G.

Content Manager

Logistics and Supply Chain

### "Poor Customer Service / Outdated Quality of Work"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 25, 2022

Terrible Experience. I am not the only one.

Pros

A lot of the code in the website they provided us does not work out of box.

Cons

Billable work at 165/hr. Company does not proof their own work before submitting it. Projects take forever to complete. Lack of communication. Rarely calls customer for questions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jennifer K.

Territory Credit Manager

Wholesale

### "Invoice / Payments = success"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 27, 2018

Pros

Love Love this program....It allows one to invoice their customers and also collect payments all in one system.

Cons

Because customers can make payments...they aren't allowed to offset credits with invoices without making some kind of payment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kelly C.

Student

### "I used this for an internship."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

July 19, 2018

Pros

This software made the billing process easy. I could easily track, record, and print bills in order to organize and manage finances.

Cons

Sometimes I wish I could add in additional information, but overall this software is straightforward and functional.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Lisa B.

Territory Credit Manager

### "BillTrust is so easy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2018

Easy online payments & customers can view/print invoices/statements themselves without needing to call each time.

Pros

Ease of use for Client Connect; online payments are a breeze for customers. Including One-Time Payments where customers don't even have to log in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jennifer K.

Credit Manager

### "Billtrust is GREAT!!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

February 23, 2018

Pros

It's a way for your customers to review their account balances, look up invoices and make payments all in one location.

Cons

The implementation took a little longer then expected on Billtrust side which was kind of disappointing but once in place...we love it!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Christopher M.

Credit Manager

Machinery

### "BillTrust has helped greatly with our billing and invoicing needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2018

Pros

BillTrust has been great for getting our orders invoices and sent to our customers. It has also greatly helped in getting payments

Cons

It would be nice if our new clients automatically enrolled with BillTrust account when we set them up opposed to when their first order is shipped.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Candace H.

Billing Administrator

Utilities

### "Nothing short of amazing. A definitive success builder for payment cycle management."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2017

We have a payment portal that our customers may utilize to view billing statements and current balances, as well as remit payments through a variety of methods. It allows us to better deliver and manage our billing statements, cuts the print/mail time, provide email and ebill delivery methods, and has helped us significantly decrease our DSO.

Pros

The software is easy to utilize, and the training is top of the line. One of the few companies we work with that also offers incentives for your team's success.

Cons

Bells and whistles can be costly for smaller entities, but there the packages can be flexible. There are a few updates we would like to see in the Client Connect area.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BL

Brenda L.

Tax Collector

Utilities

### "This software is the most user friendly of any that we currently use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 21, 2017

No more in-house bill preparation! Also, being able to see copies of the bills produced is extremely helpful. Only wish we were able to incorporate the bill pay services with our billing software.

Pros

When we moved from previous software to BillTrust the process was very smooth and we no longer have concerns about lead time to meet mailing dates. Also, file uploads are quick and easy with response time from upload to final processing usually within an hour.

Cons

Customization is a bit pricey so we have to plan (financially) at least a year in advance for any requested updates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/139184/Billtrust-Invoice-Management/reviews/)

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Popular comparisons

[QuickBooks Online vs Billtrust](https://www.capterra.com/compare/139184-190778/Billtrust-Invoice-Management-vs-QuickBooks-Online)

[QuickBooks Desktop vs Billtrust](https://www.capterra.com/compare/139184-212058/Billtrust-Invoice-Management-vs-QuickBooks-Desktop-Pro) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)