--- title: "Billtrust Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Billtrust Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/139184/Billtrust-Invoice-Management/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Billtrust Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Billtrust ## What is Billtrust? Billtrust is a leading provider of cloud-based software and integrated payment processing solutions that simplify and automate B2B commerce. The order-to-cash process is broken and relies on conventional processes that are outdated, inefficient, manual and largely paper based. Billtrust is at the forefront of the digital transformation of the order-to-cash process, providing mission-critical solutions. ## What is Billtrust used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Debt Collection](https://www.capterra.com/debt-collection-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Billtrust?[Manage this product listing](https://www.g2.com/products/billtrust/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Billtrust 4.7 (33) VS. [4.3 (718)](https://www.capterra.com/p/76/Intacct/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (33) Ease Of Use 4.2 (7,789) Value For Money 4.6 (28) Value For Money 4.0 (6,697) Customer Service 4.7 (32) Customer Service 4.0 (6,400) ## Billtrust alternatives [4.4 (3,341)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.5 (337)](https://www.capterra.com/p/131733/PayStand/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (286)](https://www.capterra.com/p/150647/Canopy-Tax/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (407)](https://www.capterra.com/p/184673/Melio/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Billtrust Overview ### Which roles and teams benefit most from Billtrust? Billtrust is most used by credit managers, accounts receivable teams, and billing administrators managing invoicing, payment collection, and customer account workflows. Controllers and finance leaders use it to monitor cash flow and receivables, while IT administrators support system access, integrations, and operational reliability. Answer based on 31 reviews Overview ### What company size and specific industries is Billtrust built for? Billtrust is designed for mid-market and enterprise businesses that need to speed up the order-to-cash process. It serves a broad range of global customers across industries, rather than focusing on one specific sector, making it a fit for organizations with complex billing and collections workflows. Features and Usability ### What are the key features of Billtrust? Billtrust offers billing and invoicing tools, including customizable invoices, online invoicing, and invoice history. It also includes a billing portal, contact database, and dunning management for payment follow-up. Payment features cover online payments, mobile payments, payment processing, and multi-currency support. Getting Started and Support ### What training and onboarding options does Billtrust offer? Billtrust provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer group learning sessions, and documentation gives written reference material for self-paced review and setup guidance. ## Features AI summary Based on 16,388 Billing and Invoicing reviews Capterra reviewers point to these as the billing and invoicing features buyers care about most: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) Billtrust focuses on other billing and invoicing capabilities that reviewers also rate as important, including **Online Invoicing** (**51%**), **Invoice History** (**44%**), and **Payment Processing** (**52%**). Together, these features help businesses send invoices digitally, keep a clear record of past billing activity, and process payments more efficiently, allowing teams to manage cash flow and customer transactions with greater consistency. Online Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Invoice History 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Payment Processing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Billing & Invoicing 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Billing Portal 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Gateway through which end users can view past bills and pay current invoices Multi-Currency 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and handle various international currencies Billtrust 11 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Invoice History: Store and view prior invoices for each account/client - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Payment Processing: Accept, record, and reconcile financial transactions --- Get Advice We can help you find the software with the features you need. Features 4.7 (29) 4.7 Based on 29 reviews ## Pricing Value for money 4.6 (28) ### Starting price Free trial not available Value for money 4.6 (28) 4.6 Based on 28 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (32) 4.7 Based on 32 reviews ## User reviews Overall rating 4.7 Based on 33 reviews Filter by rating Counts reflect reviews available in this feed. 5(26) 4(6) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Lisa B. Territory Credit Manager Used the software for: 1-3 years ### "BillTrust is so easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2018 Easy online payments & customers can view/print invoices/statements themselves without needing to call each time. Pros Ease of use for Client Connect; online payments are a breeze for customers. Including One-Time Payments where customers don't even have to log in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "All in one" 5.0 November 9, 2023 Pros Easy to complete payment. Vendors that offer discount when payed within a certain timeframe is automatically calculated in. Cons Having to move payed invoices to closed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Content Manager Used the software for: 1-3 years ### "Poor Customer Service / Outdated Quality of Work" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 2, 2022 Terrible Experience. I am not the only one. Pros A lot of the code in the website they provided us does not work out of box. Cons Billable work at 165/hr. Company does not proof their own work before submitting it. Projects take forever to complete. Lack of communication. Rarely calls customer for questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SN Sherri N. Credit Manager Used the software for: 3-5 years ### "Best Vendor Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2017 Billtrust has been a valued vendor partner since 2006. Our invoicing process was time consuming, labor intensive, and very expensive before partnering with Billtrust. With Billtrust, the process is automated, the invoices look professional, and we've realized savings in every area -- labor, postage, forms and envelopes, etc. Most of all, our customers are extremely happy with their invoicing and the flexibility provided by using Billtrust. Pros Invoice delivery to our customers is quick, efficient, and accurate. We are notified automatically and immediately if an electronic or fax delivery fails so we can fix it quickly. It's easy to resend either a single invoice or multiple invoices. Our customers have many options and can choose what is best for them -- Invoice Gateway, Invoice Central, Ebills, email or fax copies. For those that still want invoices via USPS, we have the ability to select the criteria to maximize savings. Cons Hmmm, can't think of anything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dharun R. Analyst Used the software for: Less than 1 year ### "Accounts Receivable Automation by Billtrust" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 31, 2023 Pros Billtrust Accounts receivable platform provides all the desired features for seamless process, especially it's Business payment network makes it to stand out from its competitiors. It is integrated with several global partners to make the process of accounts receivable more feasible. Cons Dispute management is lacking a bit when comparing to other account receivable platform. It can be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Credit Manager Used the software for: 3-5 years ### "Accounts Receivable Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2016 We have been using Billtrust for over 7 years to process and distribute our invoices and to manager a AR portal. Our E-billing % is up to 72% saving us postage and the time it takes our customers to get our invoices. More of our customers are using the portal to retrieve invoice copies and make payments. This cuts our administrative cost. Their marketing tools have helped us to be successful. Pros When customers get our invoices faster then we get paid faster and we have a higher customer satisfaction. Our customers love that they can see their account, get invoice copies and make payments on their schedule. Cons Our experience is most very good. I would only say that sometimes special projects or form changes can take a little long. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Systems Administrator Used the software for: 3-5 years ### "Billtrust provides an economical solution for sending out invoices and statements." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 18, 2017 Efficient and timely delivery of Invoices and Statements to our customers along with economical payment processing fees when customers pay on line. Pros The software provides multiple ways to offer customers to receive invoices & statements as well as electronic payment platforms to manage their accounts online. The payment platforms are a very cost effective method for processing payments into our ERP system. Cons Some of the reporting needs to be improved to allow more selection and sorting options. It would be grate to have either a program or a link to a program that would let you scan the customer addresses to validate the address information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Credit Representative Used the software for: 3-5 years ### "Extremely easy to use. Great way to pay your bills and view all of your invoices. Highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2017 Helping our customers pay and receiving payment much faster than receiving checks in the mail. Pros Extremely easy to use. I can go in and out between viewing invoices and checking on our customer's payments. It is one of the best software's around. It doesn't take long for my customer's to familiarize themselves with the payment mode. They love it. Cons It can be difficult sometimes when customer's lock themselves out of the software by forgetting either their password or user name. It would be helpful if they put an emphasis on helping customers log in and retrieve their log in information when they are stuck. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Christopher M. Credit Manager Used the software for: 3-5 years ### "BillTrust has helped greatly with our billing and invoicing needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2018 Pros BillTrust has been great for getting our orders invoices and sent to our customers. It has also greatly helped in getting payments Cons It would be nice if our new clients automatically enrolled with BillTrust account when we set them up opposed to when their first order is shipped. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jennifer M. Territory Credit Manager Used the software for: 3-5 years ### "Invoice / Payments = success" 5.0 July 30, 2018 Pros Love Love this program....It allows one to invoice their customers and also collect payments all in one system. Cons Because customers can make payments...they aren't allowed to offset credits with invoices without making some kind of payment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/139184/Billtrust-Invoice-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.