# AcTouch.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AcTouch.com the right Enterprise Resource Planning solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139249/AcTouch-com/reviews

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AcTouch.com

4.4 (18)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of AcTouch.com

Ease of use

4.4

Customer Service

4.8

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RM

Rushd M.  
Director  
Consumer Goods  
Used the software for: Less than 6 months

### "Don't judge a book by its cover"

August 10, 2018

5.0

Overall its a great piece of software, after using 3 different ERP softwares AcTouch is definitely the best one I've used so far thanks to its customer support and the wide variety of features it has. Its cost based focus really makes it stand out.

Pros

AcTouch really is a product that's built using the experiences of manufacturers. It looks like it has been perfected over the years using actual industry feedback. It tracks costs amazingly. It's flexible to the industry's needs Its on the Cloud Compliant with GST Amazing Customer service Does everything a top end ERP does for a fraction of the cost

Cons

The look and feel isn't great UI/UX needs improvement

Review Source

RS

RAHUL S.  
DGM Operations  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Very satisfied with the level of support and customization provided to us "

March 2, 2020

5.0

Being an ERP - you would generally expect it to be very difficult to implement. However, with AcTouch, we adopted a phase wise implementation which, in combination with the user friendly platform, made the transition very easy. The Team supported us through this transition and very very quick to respond to any issues we had during the implementation.

Pros

The interface is user friendly - the main reason I considered purchasing it in the first place. Following this - we required a range of customizations - which the AcTouch team supported us on. We are very happy with the response from the team and the entire platform and would highly recommend it.

Cons

All the features which I initially disliked/wanted changed have been successfully customized/altered to meet our requirement. So as on date - have no issues with AcTouch

Review Source

PJ

PANKAJ J.  
PROPRIETOR  
Machinery  
Used the software for: 6-12 months

### "NOT SUGGESTED"

August 13, 2018

2.0

NOT SATASFIED AT ALL.

Pros

IT IS JUST ABOUT A SLIGHT EASE IN OPERATIONS OF THE SOFTWARE AND NOTHING ELSE IS GOOD ABOUT IT.

Cons

THERE ARE ERRORS IN CALCULATIONS OF INVOICE AMOUNT AND THE REPORTS WERE NEVER OBTAINED IN THE REQUIRED FORMAT.

Review Source

VK

Vinayaka K.  
Director  
Hospital & Health Care  
Used the software for: 2+ years

### "ONE OF THE BEST ERP SOFTWARE WITH EASY TO USE FEATURES"

February 27, 2020

5.0

Pros

Any illiterate can also use the product as it is practically made for the industries..The company is open for tailor-made aspects to suit our needs.. An enthusiastic team,, great work culture to support maximum for customer. has resulted in revenue increase by 12.48% by using this tool

Cons

the tool is built to suit international standards and ac touch should focus on this so that maximum customers can use

Reason for choosing AcTouch.com

cOST EFFECTIVENESS, EASE OF USE, TEAM APProach, support from the vendor, Technical capabilities

Review Source

VT

Vipin T.  
Proprietor  
Packaging and Containers  
Used the software for: 1-2 years

### "Ac touch is a great product for Small and Medium businesses."

September 14, 2017

4.0

Better information of my Business. I do not have to wait for the accountant's visit for list of Receiveables and Payables. Different employees can handle work related to their Job better. Being on th Cloud helps me be better informed and also provide accurate information to customers and suppliers.

Pros

Ac touch finds itself in a niche; catering to the ERP needs of small and medium businesses. While many other software claim to service the same segment they fail when it comes to functionality or are priced very high that such businesses cannot afford. Moreover the support is accessible and quick to resolve issues. The UI is simple and new employees have found it easy to use. The modules handle most business scenarios.

Cons

The speed of searching needs to improve. The 'alerts' section needs to be improved further. Transfer of data to and from 3rd party software needs more development.

Review Source

Response from AcTouch Technologies

September 16, 2017

Thanks

MB

Mukund B.  
Founder  
Computer Hardware  
Used the software for: 2+ years

### "It's an awesome product and the support is even better"

September 1, 2017

5.0

Pros

The user interface is extremely intuitive which minimises the training time. Lower training time is a huge plus as the user base grows. The team at AcTouch puts the users first and are always willing to learn from user habits to make the software more user friendly. They don't dictate the business flow, rather they tweak the software to help the business flow further.

Cons

The software could probably have certain capabilities to sync data entered when there is some internet connectivity issues.

Review Source

Response from AcTouch Technologies

September 1, 2017

Thanks

KM

Kris M.  
Project Director  
Financial Services  
Used the software for: 1-2 years

### "AcTOUCH Product Review and Personal Experience"

December 5, 2016

5.0

This is a cloud-based ERP system and from the word GO there are a number of important operational and functional points about this application: You can have it set up and running "before lunch" and use it with the greatest of ease. The application is scalable - so you can start small and grow big, without upgrading. It is SSL enabled which ensures data security. The developers and support team provide both business and technical support. A BIG Plus There is an integrated menu for Sales, Purchasing, Payments and Receipts. No flip-flopping. Other modules include Inventory Management and Manufacturing, Warranty Management, Product Barcode Generation, and Quotations. From a personal perspective let me add two important points: 1. I started my career as a purchasing officer and I was one of the first people to implement an MRP system way back in 1978. I also implemented a number of Class A ERP systems in manufacturing and finance since then. 2. I know and have worked with the Owner and CEO of AcTouch for a number of years and can vouch for his business, design and development knowledge and experience.

Pros

Its integration, ease of use and functionality which covers all the functions of most manufacturing businesses.

Review Source

MM

Manjunath M.  
Owner  
Furniture  
Used the software for: 2+ years

### "The product is good and easy to use. The team is vey much supportive. "

April 12, 2018

4.0

Helped me to ease my business. I can keep track of the my quotes and follow ups.

Pros

I started using this application from 2014. It user friendly, easy to navigate across the application. They are enhancing product every regular intervals and added lot more features. Their supporting system is good and accessable.

Cons

I have problem with 'time out', they are saying ,for security reason they have this features. If they increase time period for this , that helps my kind users.

Review Source

Response from AcTouch Technologies

April 13, 2018

Thanks Sir.

TN

Thakur N.  
CEO  
Arts and Crafts  
Used the software for: 1-2 years

### "Good features at an affordable price"

November 27, 2016

5.0

AcTouch is addressing our business needs and helps us to be mobile. Most part of the day, I move around and this tool helps me to run my business from anywhere. It has a strong inventory module thats better than many other software that I have seen. Customer support team is good as they listen to our problems and provide a right solution or workarounds.

Pros

Ease of use, Address the business workflows. Ability to do multi invoicing and collections. Alert systems are good and helps us to know when to collect customer payments.

Cons

As application is growing, many features have been added and its confusing me like SMEs. But the support team is making an efforts address these concerns.

Review Source

Response from AcTouch Technologies

January 12, 2017

Ok. Thanks

MN

Manjunath N.  
Director  
Packaging and Containers  
Used the software for: 2+ years

### "Status of the business can be known in tip of finger everyday."

September 15, 2017

4.0

Saves time. reduce the manpower. More accurate.

Pros

Business will be under control. User friendly. Very easy to learn. Less paper work. Business can be leaded from any place.

Cons

Some features like HR solutions, Planning has to be implemented. App speed has be increased while opening some features.

Review Source

Response from AcTouch Technologies

September 19, 2017

Thanks Sir. We are planning to release HRMS in 5 to 6 months period.

RR

Raghavendra R.  
Head - Operations  
Import and Export  
Used the software for: 2+ years

### "Most simple but great accounting tool for business owners to handle their daily accounting tasks."

September 14, 2017

4.0

Pros

Very easy to handle without much of accounting knowledge. Simple navigation. Covers most of the business tasks.

Cons

Can expect improvement in reports. Require direct linkage to websites like GST & E-Airway Bill which will ease other related activities further.

Review Source

Response from AcTouch Technologies

September 16, 2017

Thanks

SK

Smita K.  
Co-founder  
Environmental Services  
Used the software for: 1-2 years

### "Book-keeping and compliance have become so much easier since we started using actouch."

September 13, 2017

5.0

Automation of sales/purchase finances.

Pros

Ease of use. Every new person gets trained in a day's time to use this software. Cloud access. We can access data/generate reports from wherever we are.

Cons

Speed: every click takes time to respond, would like it faster. Would like to submit GST returns online using this software

Review Source

Response from AcTouch Technologies

September 14, 2017

Thanks Smitha

RV

RAHUL V.  
Gm  
Automotive  
Used the software for: 6-12 months

### "Exprience has been nice"

September 1, 2017

4.0

Very initial stages . Cannot quantify but our transition to GST seems smoother viz a viz had we not been using this software.

Pros

Can be accessed from anywhere , very responsive support and approcable technical team , quick to get started with, scalable

Cons

Its slow to load sometimes even on a broadband connection, the invoice formats should be customizable so some extent by user (self help), the current formats are made for buisness in Karnataka (esugam ?) , absence of search utilities

Review Source

Response from AcTouch Technologies

September 4, 2017

Thanks Sir

MA

Mustafa A.  
Business Owner  
  
Used the software for: 1-2 years

### "Actouch is best suited for SME accounting requirements. "

September 1, 2017

5.0

Pros

The team is very responsive to feedbacks and suggestions are incorporated very fast. No dependability on any PC or Device.

Cons

We need mobile responsive website design to be able to do invoicing and accounting from Mobile Device

Review Source

Response from AcTouch Technologies

September 2, 2017

Thanks and appreciate the same.

PI

Prasad I.  
General Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "very good - move from conventional systems to object based approach"

September 2, 2017

4.0

Speed, correctness Transparency and off course zero rework- boosting our efficiency and tapping better potentials

Pros

Access from any where, through any device be it laptop, system , mobile or tablet. flexibility of business-

Cons

speed- definitely needs coordinated efforts - both from user as well as developer side configuration management and change - both definitely needs close interactions and response .

Review Source

Response from AcTouch Technologies

September 4, 2017

Thanks Sir.

SR

Sugam R.  
Business of Pvc pipes  
  
Used the software for: 6-12 months

### "Very much happy to have this n is more easy to work with "

October 16, 2017

5.0

Pros

Operation is easy n any one can learn in one time if I will be nit there also I can make my invoice from any part of d word that's such a good thing

Cons

Functions and the way of getting bill is very much easy n can manage my account from any were have no to take any tension abt billing of my organisation thanks for making such a good help to me

Review Source

Response from AcTouch Technologies

October 17, 2017

Thanks sir.

SN

Smitha N.  
Director  
Food & Beverages  
Used the software for: 6-12 months

### "It's an easy to use user friendly solution"

September 12, 2017

5.0

It helped to grow my business. I can manage my inventory flawlessly, user management is very advantageous. Purchase, Sales everything is taken care proficiently.

Pros

Very simple to use. No need of any extra training. Easy to navigate. Addresses the real business needs. It suits to my requirements very well.

Cons

Aesthetics need to be improved. Reports are good but reports converted to graphical user interface would be great.

Review Source

Response from AcTouch Technologies

September 14, 2017

Thanks

BRM

Bharath Reddy M.  
Sr.Eng-Operations  
Automotive  
Used the software for: Less than 6 months

### "Very supportive staff"

September 14, 2017

4.0

It helps in reviewing the present scenario of production activities along with the available resources

Pros

Ease of getting used to the software and supportive backend team. We have received the backend support more often and never denied or delayed when in need.

Cons

Lack of planning . Having a planning and scheduling process included in the software would help in organising along with resource planning

Review Source

Response from AcTouch Technologies

September 16, 2017

Thanks

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