--- title: "mooSocial Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about mooSocial Software - reviews, pricing plans, popular comparisons to other Social Networking products and more." source_url: "https://www.capterra.com/p/139254/mooSocial/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # mooSocial Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) mooSocial ## What is mooSocial? mooSocial is a "white labeled" Mobile-Friendly Social Network software. Start your social network right out of the box with mooSocial and customize it anyway you'd like. It is aesthetically built with end user experience in mind. mooSocial is highly configurable and expandable along with the ability to add additional themes and plugins. It is easy to use even for site owners without programing skills. ## What is mooSocial used for? [Social Networking](https://www.capterra.com/social-networking-software/) Top alternative Featured Overall rating Based on 64 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $299 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for mooSocial?[Manage this product listing](https://www.g2.com/products/moosocial/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### mooSocial 4.8 (64) VS. [4.5 (94)](https://www.capterra.com/p/185819/Mighty-Networks/reviews/) Starting Price $299 Flat Rate, One Time Starting Price $41 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (64) Ease Of Use 4.2 (5,200) Value For Money 4.9 (48) Value For Money 4.4 (3,644) Customer Service 4.8 (61) Customer Service 4.2 (3,673) ## mooSocial alternatives [4.7 (93)](https://www.capterra.com/p/148555/Raklet/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,226)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210721/Instagram/) [Twitter/X](https://www.capterra.com/p/214056/Twitter/) [4.5 (1,813)](https://www.capterra.com/p/214056/Twitter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214056/Twitter/) [Meta for Business](https://www.capterra.com/p/213257/Facebook/) [4.4 (2,374)](https://www.capterra.com/p/213257/Facebook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213257/Facebook/) [View all alternatives](https://www.capterra.com/p/139254/mooSocial/alternatives/) ## FAQs about mooSocial Overview ### What problems does mooSocial solve? mooSocial solves the challenge of building and operating a branded social network without developing core community features from scratch. It combines member profiles, messaging, groups, wiki content, document sharing, and plugins in one platform. Community operators, niche-network founders, and marketing teams benefit from configurable features, branding options, and custom development support. Answer based on 20 reviews Overview ### Which roles and teams benefit most from mooSocial? mooSocial is most used by business owners, founders, CEOs, and entrepreneurs building and managing online communities. Administrators and site managers handle member access, moderation, and daily platform operations, while web developers and project managers customize community features, oversee implementation, and maintain the site’s technical setup. Answer based on 51 reviews Overview ### What company size and industries is mooSocial built for? mooSocial is for small businesses, with 100% of reviewers in this segment, and is most common in Information Technology and Services (15%). It also serves Online Media (12%) and Computer Software (7%) organizations, supporting brands, entrepreneurs, and individuals that want to create online communities for social networking. Answer based on 64 reviews Features and Usability ### What are the key features of mooSocial? mooSocial includes core social-network features such as user profiles, activity/news feeds, groups, blogs, discussion forums, and real-time chat. Differentiating capabilities include customizable templates and branding, role-based permissions, an administrative activity dashboard, and plugin-based integrations that let organizations tailor community sites to specific member needs. Answer based on 45 reviews Overview ### Can mooSocial help me create my own social network? mooSocial lets organizations create branded, private, or public social networks with a familiar community-style experience. Small business teams and community builders value the approachable setup, member interaction options, and room for tailored site design. Some owners find that deeper customization and specialized functions require paid plugins or custom development. Answer based on 17 reviews Pricing ### How much does it cost and what fees or limitations are included? mooSocial starts at $99 one time for the Standard plan, which includes one domain, first-time free installation service, 12 months of updates, 30 days of free support, and core features. Pro is $299 one time, and Deluxe is $499 one time. A free trial is available. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does mooSocial offer? mooSocial provides in-person training and documentation to help teams get started. In-person training supports guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, steps, and product details. Answer based on 2 reviews Getting Started and Support ### What customer support options does mooSocial offer, and how do users rate the experience? mooSocial offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe the team as helpful, professional, and quick to resolve issues, including customization requests. However, some report limited availability outside business hours, slower back-and-forth responses across time zones, and difficulty reaching support on weekends or holidays. Answer based on 45 reviews Features and Usability ### What features does mooSocial include for building a community? mooSocial provides a broad set of social community tools, including messaging, wiki-style content, document sharing, plugins, and customization options. Site owners value its stable core, clean interface, and expandable codebase for launching branded communities. Some administrators note that certain add-ons cost extra, while mobile apps can require updates after website changes. Answer based on 20 reviews ## Features AI summary Based on 3,913 Social Networking reviews Capterra data shows that buyers of Social Networking software rank the following features as their top priorities: - **Mobile Access** (**55%** of reviewers rated this feature as critical) - **Data Security** (**51%**) - **Social Media Integration** (**42%**) mooSocial supports all three features reviewers rate most important: **Mobile Access**, **Data Security**, and **Social Media Integration**. Together, these capabilities help businesses connect users across devices, protect platform and user information, and link social activity with external channels, allowing teams to manage community growth, user participation, and platform operations more effectively. Data Security 4.8 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Social Media Integration 4.6 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Chat/Messaging 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Social Promotion 4.6 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Market event via social media tools User Profiles 4.8 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Profiles of users providing basic information Activity/News Feed 4.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Continuous profile-based stream of news and activity mooSocial 35 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Advertising Management: Manage advertising space and its sales within your network or publication - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Blogs: Allows users to publish blogs on social site - Chat/Messaging: Communicate using direct chat or messages within the system - Commenting/Notes: Leave comments and notes on documents for others to view - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Event Management: Schedule and manage the logistics of activities and other gatherings - Filtering: Find & retrieve relevant data or documents - Group Management: Organize and edit a group of people's policy and members - Live Chat: Ability to chat online in real time - Media Library: Collection of images, videos and other digital content that can be used - Mobile Access: Access software remotely via mobile devices - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information --- Features 4.8 (52) 4.8 Based on 52 reviews ## Pricing Value for money 4.9 (48) Free Trial [View pricing plan details](https://www.capterra.com/p/139254/mooSocial/pricing/) Pro $299.00 Flat Rate,One Time It includes: - 12 Months Update Subscription - 60-Days Free Support - Full Source Code - REST API Library - White-Label. Customizable Deluxe $499.00 Flat Rate,One Time It includes: - 12 Months Update Subscription - 60-Days Free Support - Full Source Code - REST API Library - White-Label. Customizable Ultimate $1,669 Flat Rate,One Time Standard $99.00 Flat Rate,One Time It includes: - 12 Months Update Subscription - 30 days Free support - Full Source Code - White-Label. Customizable - First time free installation service - Include All Core Features Value for money 4.9 (48) 4.9 Based on 48 reviews ## Support, customer service and training options Customer Service 4.8 (61) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (61) 4.8 Based on 61 reviews ## User reviews Overall rating 4.8 Based on 64 reviews Filter by rating Counts reflect reviews available in this feed. 5(53) 4(9) 3(2) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful WD Web Developer Web Developer Used the software for: 1-3 years ### "mooSocial Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 26, 2024 I have been using mooSocial for some time now also along with their mooDating alternative which itself is based on mooSocial. I've tried other social community scripts but this one has many features that the others don't have and it's very affordable with very reasonably priced plugin addons to add new features and flexibility. The software is fully responsive although you can purchase the mobile apps at a reasonable price if you wish and are excellent. The support team are really helpful and prompt, when I first installed mooSocial on my site I found a couple of bugs but they where soon rectified and included in the next updates. They also have a very good community for help, tips and support and many tutorials if you happen to get stuck. Overall I am very happy with mooSocial and would recommend it to anyone wishing to start up their own social community. Excellent! :) Pros Great flexibility and all of the addons are made by mooSocial whereas a lot of other software alternatives only offer 3rd party plugins which through experience I found very buggy! Cons The only problem I found is that it can be a bit confusing if you have a lot of addon plugins as they can be a bit confusing to setup sometimes as a lot of them interact with other plugins, but that's a small price to pay when you consider there are so many options! MA Manager Manager Used the software for: Less than 1 year ### "Surprisingly good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 8, 2025 Super positive experience with the upgraded versions the team has been working on and the cloud based/hosting solution. Pros Super easy to setup. Support team really helpful and understanding. Even able to do customisations requested. In comparison to having to do everything from scratch this definitely gives one a head start. Cons I am using the upgraded version of the tool, so there is still some functionality being built up and expanded upon which is a bit concerning. SM Site Manager Site Manager Used the software for: Less than 1 year ### "I enjoyed using this software." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 July 25, 2018 Pros MooSocial was fun and easy to use, it was easy to teach my coworkers how to use and they have enjoyed it. Cons I did not like the reachability of the customer service team. I would have liked more support on that end. AD Admin Admin Used the software for: 3-5 years ### "I LUV MOOSOCIAL" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2020 Its great! I had a chat with someone and sorted out what I needed and paid in pretty much 1 day. I usually got help in a day. The software didnt freeze, it all worked and I just had to custom it. It took me 2 years to get questions out of other providers even for my host so it was really nice to have all the yes I can help and here are the options we have in 1-2 days for a change. Pros Its easy to use, it does all the things I need and more! Cons I couldn't change basic things myself like some fields or features we automatically required and needed customizing. Or I couldnt give messages permissions to 1 or 2 profiles types myself but I could permissions to all profile types/users. SW Senior Web Developer Senior Web Developer Used the software for: 3-5 years ### "Great Product, Poor Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 January 23, 2019 It's a great platform and fits perfectly for my community's needs, but I cringe when it's time to do an update, because I know I'll have to struggle with support and end up paying $$ to get the upgraded website working properly with the apps, etc. Pros Has almost all the features you can find on facebook.com and has the same look and feel. Cons Chat server installation and integration is difficult, and often unstable. You'll get nickle-and-dimed for various plugins, and also licenses and service fees, especially if you purchase the mobile apps. Support is awful. English is barely understood and since support hours are overseas, simple threads that go back and forth a few times take several days. LS Linux Server Admin Linux Server Admin Used the software for: 3-5 years ### "If you really want a super fast optimized social networking script, here is one, meet requirements," 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2018 Im using this and currently building a very best social network which is necessary for my needs. Pros 1\. fast speed 2. community + team support 3. a lot of features and new updates 4. a perfect social script solution 5. fully optimized 6. bugs are fixed on regular basics 7. perfect for security as using cakephp framework Cons 1\. not really, but it would need a VPS / dedicated server to run for a huge database 2. you need to buy modules / themes separately but i think its okay as the team is putting a lot of efforts on this software. MR Mr. Mr. Used the software for: Less than 1 year ### "Thanks to Moo social team members " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2023 I've purchasedMoo social basic package in first step to check the same.Later when I've gone through basic package, I was impressed and gone for Titanium package.Really impressed by support, packages and dedication of complete Moo social team members.Whomever wish to launch Social media platforms, should go for Moo social.Thanks to each and every member of Moo social. Pros Reasonable, best and supportive team members. Cons Sorry to say. But, I don't found any cons till now. SP Senior Project Manager Senior Project Manager Used the software for: Less than 1 year ### "Really flexible. Great support, Great value." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2018 MooSocial has allowed me to build a professional social network product, highly tailored to my needs and the needs of my clients, without breaking the bank. Looking forward to taking it forward. Pros Basically it does what it says on the box, but where the real strength is in the fact that we have progressively shaped the solution to our specific needs with a series of bespoke modifications. What has emerged is something that I hope will become a robust commercial platform. The support team have been amazing. Cons There seems to be no down sides. All of the functionality you would expect is there, and it is being improved over time. FO Founder Founder Used the software for: Less than 1 year ### "It is worth the money you give" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2020 mooSocial is perfectly fit to our needs, we can easily customize it. Until now we can get support. It is worth the money you give. Pros Open Source, you can make any modification Many Contributor, there are lots of plugin writers, you can find anything you want or find a developer thru plugin shop Good support Cons IOS and Android modules needs improvements, hard to install and modification FD Frontend Developer Frontend Developer Used the software for: Less than 1 year ### "Great product and awesome support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2019 I will recommend this product to everyone who wants a social community. Please go for it and you get great value for your money. Pros This is the best Social media community platform I have used so far, the product is great and the user experience is awesome. Their support team is the best they fix my issues within 24 hours and customer care is very friendly despite the fact that I ask him question almost everyday he still answers me. Cons I have not had any major issue with their product [View all Reviews](https://www.capterra.com/p/139254/mooSocial/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Instagram vs mooSocial](https://www.capterra.com/compare/139254-210721/mooSocial-vs-Instagram)