# mooSocial Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is mooSocial the right Social Networking solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139254/mooSocial/reviews

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mooSocial

4.8 (64)

[View alternatives](https://www.capterra.com/p/139254/mooSocial/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of mooSocial

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

Mark R

Web DeveloperInternet, Self-employedUsed the software for: 1-2 years.

“The support team are really helpful and prompt, when I first installed mooSocial on my site I found a couple of bugs but they where soon rectified and included in the next updates.“

February 22, 2024

Mark R

Web DeveloperInternet, Self-employedUsed the software for: 1-2 years.

“The only problem I found is that it can be a bit confusing if you have a lot of addon plugins as they can be a bit confusing to setup sometimes as a lot of them interact with other plugins, but that's a small price to pay when you consider there are so many options!“

February 22, 2024

‪K

‪Ahmed K

TeacherApparel & Fashion, 2 - 10 employeesUsed the software for: I used a free trial.

“This application is easy and simple, and anyone can use it on their mobile phone very easily“

April 27, 2023

AM

Antania M

OwnerEntertainment, 2 - 10 employeesUsed the software for: 6-12 months.

“The apps are very basic and not as user friendly or as sleek as the website.“

August 11, 2022

RM

Rhessah M

Electrical & Electronic Engineer Computer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“Moosocial has extra plugins which you can purchase separately which will add more functionalities to the site.“

August 11, 2022

RM

Rhessah M

Electrical & Electronic Engineer Computer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“Am able to have a kind of social platform I have been looking for with ease and with affordable costs and the app is very professional and well buit.“

August 11, 2022

## Showing most helpful reviews

Showing 1-25 of 64 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mark R.  
Web Developer  
Internet  
Used the software for: 1-2 years

### "mooSocial Review"

February 22, 2024

5.0

I have been using mooSocial for some time now also along with their mooDating alternative which itself is based on mooSocial. I've tried other social community scripts but this one has many features that the others don't have and it's very affordable with very reasonably priced plugin addons to add new features and flexibility. The software is fully responsive although you can purchase the mobile apps at a reasonable price if you wish and are excellent. The support team are really helpful and prompt, when I first installed mooSocial on my site I found a couple of bugs but they where soon rectified and included in the next updates. They also have a very good community for help, tips and support and many tutorials if you happen to get stuck. Overall I am very happy with mooSocial and would recommend it to anyone wishing to start up their own social community. Excellent! :)

Pros

Great flexibility and all of the addons are made by mooSocial whereas a lot of other software alternatives only offer 3rd party plugins which through experience I found very buggy!

Cons

The only problem I found is that it can be a bit confusing if you have a lot of addon plugins as they can be a bit confusing to setup sometimes as a lot of them interact with other plugins, but that's a small price to pay when you consider there are so many options!

Reason for choosing mooSocial

Value for money and the extensive choice of addons and features.

Review Source

MA

Mik A.  
Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Surprisingly good"

April 7, 2025

5.0

Super positive experience with the upgraded versions the team has been working on and the cloud based/hosting solution.

Pros

Super easy to setup. Support team really helpful and understanding. Even able to do customisations requested. In comparison to having to do everything from scratch this definitely gives one a head start.

Cons

I am using the upgraded version of the tool, so there is still some functionality being built up and expanded upon which is a bit concerning.

Alternatives considered

[Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/)

Reason for choosing mooSocial

Feature set appeared to be more comprehensive for my particular needs as well as the ability to customise.

Switched from

[Bubble](https://www.capterra.com/p/171359/Bubble/)

Ease of use with this product is much better than when a custom build was being attempted

Review Source

VR

Verified Reviewer  
Site Manager  
Research  
Used the software for: Less than 6 months

### "I enjoyed using this software."

July 24, 2018

3.0

Pros

MooSocial was fun and easy to use, it was easy to teach my coworkers how to use and they have enjoyed it.

Cons

I did not like the reachability of the customer service team. I would have liked more support on that end.

Review Source

KM

Kathy M.  
Admin  
Consumer Services  
Used the software for: 2+ years

### "I LUV MOOSOCIAL"

August 5, 2020

5.0

Its great! I had a chat with someone and sorted out what I needed and paid in pretty much 1 day. I usually got help in a day. The software didnt freeze, it all worked and I just had to custom it. It took me 2 years to get questions out of other providers even for my host so it was really nice to have all the yes I can help and here are the options we have in 1-2 days for a change.

Pros

Its easy to use, it does all the things I need and more!

Cons

I couldn't change basic things myself like some fields or features we automatically required and needed customizing. Or I couldnt give messages permissions to 1 or 2 profiles types myself but I could permissions to all profile types/users.

Reason for choosing mooSocial

I could customize the private messaging and add plugins myself when I changed my mind.

Review Source

Kevin R.  
Senior Web Developer  
Construction  
Used the software for: 2+ years

### "Great Product, Poor Service"

January 22, 2019

4.0

It's a great platform and fits perfectly for my community's needs, but I cringe when it's time to do an update, because I know I'll have to struggle with support and end up paying $$ to get the upgraded website working properly with the apps, etc.

Pros

Has almost all the features you can find on facebook.com and has the same look and feel.

Cons

Chat server installation and integration is difficult, and often unstable. You'll get nickle-and-dimed for various plugins, and also licenses and service fees, especially if you purchase the mobile apps. Support is awful. English is barely understood and since support hours are overseas, simple threads that go back and forth a few times take several days.

Review Source

Irfan M.  
Linux Server Admin  
  
Used the software for: 2+ years

### "If you really want a super fast optimized social networking script, here is one, meet requirements,"

May 21, 2018

5.0

Im using this and currently building a very best social network which is necessary for my needs.

Pros

1\. fast speed 2. community + team support 3. a lot of features and new updates 4. a perfect social script solution 5. fully optimized 6. bugs are fixed on regular basics 7. perfect for security as using cakephp framework

Cons

1\. not really, but it would need a VPS / dedicated server to run for a huge database 2. you need to buy modules / themes separately but i think its okay as the team is putting a lot of efforts on this software.

Review Source

Hemang P.  
Mr.  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Thanks to Moo social team members "

January 18, 2023

5.0

I've purchasedMoo social basic package in first step to check the same.Later when I've gone through basic package, I was impressed and gone for Titanium package.Really impressed by support, packages and dedication of complete Moo social team members.Whomever wish to launch Social media platforms, should go for Moo social.Thanks to each and every member of Moo social.

Pros

Reasonable, best and supportive team members.

Cons

Sorry to say. But, I don't found any cons till now.

Review Source

Barnaby H.  
Senior Project Manager  
  
Used the software for: Less than 6 months

### "Really flexible. Great support, Great value."

April 26, 2018

5.0

MooSocial has allowed me to build a professional social network product, highly tailored to my needs and the needs of my clients, without breaking the bank. Looking forward to taking it forward.

Pros

Basically it does what it says on the box, but where the real strength is in the fact that we have progressively shaped the solution to our specific needs with a series of bespoke modifications. What has emerged is something that I hope will become a robust commercial platform. The support team have been amazing.

Cons

There seems to be no down sides. All of the functionality you would expect is there, and it is being improved over time.

Review Source

Ahmet Z.  
Founder  
Online Media  
Used the software for: Less than 6 months

### "It is worth the money you give"

March 12, 2020

5.0

mooSocial is perfectly fit to our needs, we can easily customize it. Until now we can get support. It is worth the money you give.

Pros

Open Source, you can make any modification Many Contributor, there are lots of plugin writers, you can find anything you want or find a developer thru plugin shop Good support

Cons

IOS and Android modules needs improvements, hard to install and modification

Reason for choosing mooSocial

Price, fit to our needs, rich plugin library, open source, IOS and Android compatible versions

Review Source

Isaiah O.  
Frontend Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great product and awesome support team"

February 14, 2019

5.0

I will recommend this product to everyone who wants a social community. Please go for it and you get great value for your money.

Pros

This is the best Social media community platform I have used so far, the product is great and the user experience is awesome. Their support team is the best they fix my issues within 24 hours and customer care is very friendly despite the fact that I ask him question almost everyday he still answers me.

Cons

I have not had any major issue with their product

Review Source

DZ

Daniel Z.  
Private  
Internet  
Used the software for: 1-2 years

### "Very good support and very good products"

August 17, 2018

5.0

Pros

The software is very stable and reliable. The support is always friendly and responsive. The software is also very high in quality. The plugins are cheap and easy to install. If there are problems, support is always there to help. The Android app I'm using has been upgraded. This went on within 48 hours. The upgrade has become great.

Cons

The software is very good there are no disadvantages

Review Source

JG

Jon G.  
Owner  
  
Used the software for: 6-12 months

### "My experience with MooSocial has been excellent. They helped migrate my users & upload all plugins. "

April 24, 2018

5.0

Pros

There are many things I love about the MooSocial platform. Though, in particular, all of the plugins really separate MooSocial from the competition. Plus, I am looking forward to the new app layout.

Cons

Cons would definitely be office hours. I have spent many nights speaking with tech support til 3 in the morning. Though, I completely understand. Considering I am located in the U.S. So, it's expected with the time zone difference.

Review Source

SN

Sophia N.  
Self employed  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "MooSocial "

December 11, 2018

5.0

Very professional social media application

Pros

Its very modern and well coded with high security.

Cons

It is user-friendly. And support team are professionals and fix issues within the shortest time possible.

Review Source

KK

Kew K.  
  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Support team"

June 22, 2016

4.0

mooSocial is a great social network software. Easy to use, Easy to understand. The support team is great, quick response and always will to help you if you are in trouble :)

Pros

Easy to use Easy to understand Nice community

Cons

Quite young software, but certainly with potential!

Review Source

AL

Ahimbisibwe L.  
App developer and web designer  
Online Media  
Used the software for: Less than 6 months

### "Best social network"

June 3, 2019

5.0

I am running my social platform in my country 🙏🙏🙏🙏

Pros

Easy to use and good support from developers. Thanks for good work

Cons

Video and audio call plugin not supported on apps and mobile devices

Review Source

EA

Eddie A.  
  
  
Used the software for:

### "Great aftermarket customer services"

February 26, 2016

5.0

Hi all, I just want to say the guys @ mooSocial go out of their way to help out where they can. Nine times out of ten they can. I have notice with many other script companies don't have the customer support service we all need. Have needed them to write a few extra pieces of code from time to time and they are always happy to help. Some code I have had to pay fore but it has been a quick turn around and value for money. If you have not decided yet if to buy from these guys @ mooSocial; then take a look around the community forum and ask a few questions. It won't be long before you having a good chat about how good the script really is.

Review Source

BA

Bili A.  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "MooSocial is Fast and stable"

December 6, 2018

5.0

I love the script. The support is also fantastic - Very polite and knowledgeable gentlemen.

Pros

Speed!!!!! Blows SocialEngine and PhpFox out the water!

Cons

There's nothing I dont like about it. There's nothing I dont like about it

Review Source

WDA

William D. A.  
Owner, Director...  
  
Used the software for:

### "Moosocial Best Platform Ever!!!"

June 29, 2015

5.0

Moosocial Best Platform with all the tools you need for a social network, and marketing website, a lot of potential for the price, is nicely succeeding on the tools they are providing. It has a wiki, an instant messages, document management system - all (and a lot more) integrated in one extensible platform. Very recommended! Attractive interface and full of functionalities. Also excellent support from their community.

Review Source

II

Igor I.  
  
  
Used the software for:

### "THANK YOU VERY MUCH!"

May 10, 2016

5.0

The program is really good! I am glad that the developers have not fallen asleep with updates. Make a multilingual, which is very, very important for me. The functionality of the software and the reasonableness of some of the features in detail. Very satisfied with the support!

Review Source

GF

Geoff F.  
  
  
Used the software for:

### "Stable Social Network Software"

June 7, 2016

4.0

It works and looks good. Very stable. Basic functionality in core. Lots of paid for add-ons. (Too many?) Backup - Video upload - Scroll-to -top should be included. Wish the comments updated without refresh. (Ajax) Customer service friendly.

Review Source

AD

Azep D.  
  
  
Used the software for:

### "I love to use this moo"

May 12, 2016

4.0

I had an idea of creating a social network for a long time, but was waiting for the perfect script to fit in. and moosocial just perfect for me..bravo Moo (y)

Review Source

mF

mario F.  
animator  
  
Used the software for: Less than 6 months

### "So far, very great and exciting! "

June 21, 2017

5.0

Pros

Speed, simplicity, design, customer support, The apps which are included, and I believe the price is very reasonable for what you're getting. I think the cohesion of the software is also a huge strength and it is the reason why the script is so fast.

Review Source

RM

Rich M.  
Owner  
Online Media  
Used the software for: 1-2 years

### "All the Bells and Whistles!"

February 13, 2020

5.0

When you are looking for a top of the line social networking platform you need look no further than moosocial. I spent 3 years researching what was available. At the end of the day I always found myself back on the moosocial site. In terms of form and functionality it is unmatched. With dozens of optional plug-ins offering many unique featurs often never seen on other platform, you can easily customize your site to just how you imagined while providing a unique and enjoyable experience for your members that will keep them coming back. Support, being new and not familiar with how PHP and dealing with a server, how to install the software on the server was the only reason I had not purchased Moosocial much sooner. But after having our site/community hosted on 3 other companies that cbarged a monthly fee to use their software that they hosted on a server that you shared with hundreds of other sites it became apparent that this wasn't the way to go and that we were just paying more for something that didn't even come close to what COULD be had for much less. Moo's tech support helped me decide on a hosting solution (Hostico) that was both very reasonable and provided us/our members with a much faster and stream lined experience. The difference was like night and day. if I had any questions they were more than willing to help. We have watched our member base increase 10 fold in only a short amount of time not only by word of mouth of our our members but by the numerous

Pros

The endless possibilities Moosocial provides makes our site an ever growing entity that let's us give our members new and unique features on a regular basis which keeps the site new and up to date and gives our members new ways to involve themselves in the site and encourages new and older members alike to get involved and in doing so helping us grow!

Cons

Only thing, which isn't a moo issue, is wishing I had a better understanding of servers, and how they work but am getting there. :)

Reason for choosing mooSocial

The endless possibilities you get with mooSocial compared to the extremely limited possibilities you get with the others.

Review Source

GK

Greg K.  
Owner  
Online Media  
Used the software for: 2+ years

### "How easy is it to use Moosocial"

April 5, 2024

5.0

With the above caveats I've not found any software that does what I want better than Moosocial.

Pros

The fact that it sets up very easily, but can encounter some problems with the PHP Version on a host.

Cons

NO 24/7 or weekend tech support and it sometimes takes days to get support due to them being in Vietnam and myself in the USA. Plus, the fee for support is rather expensive when all you have is one issue you need an answer to. Support is $49 per month, no exception.

Reason for choosing mooSocial

The Isocial was not user friendly and difficult to setup. Plus, it did not display photos properly and tech support was almost none existent.

Review Source

RM

Roberto M.  
Dr  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A real complete social network platform"

January 24, 2023

5.0

We have created a totally innovative private social network. An idea that brings communities ever closer in solidarity.

Pros

I think moosocial is built using very recent development standards and is well engineered. The availability of plugins makes the product very versatile and easily adaptable to any specific need.

Cons

Of course, as obvious, mosocial doesn't precede all the functionality an organization might need. In any case, precisely because of the correct engineering logic of the product, and through the collaboration of the moosocial team of developers, every custom need is really very simple. The team works using highly professional standards of development and collaboration with the client. Any need to modify the product's functions are easily accessible and with investments that are truly within everyone's reach.

Review Source

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