# bestPT Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about bestPT Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/139292/bestPT --- # bestPT Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) bestPT ## What is bestPT? bestPT by Billing Dynamix: With new medical documentation designed by the University of New Mexico: Division of Physical Therapy, our complete, cloud-based practice and billing/revenue cycle management solution provides unlimited support for your entire practice. bestPT integrates scheduling, documentation, billing, and task management into a single system. It can also be integrated with most popular EHR systems, including webPT and Cedaron. ## What is bestPT used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)[Physical Therapy](https://www.capterra.com/physical-therapy-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## bestPT alternatives Highest Rated [4.8 (503)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (364)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/139292/bestPT/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Charting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Compliance Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Compliance Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Customizable Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of dashboards Electronic Payments 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services E-Prescribing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically bestPT 62 features Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Create, manage, and send invoices or bills to customers Manage the treatment plan and coordination between care providers and patients with special health care needs Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Manage insurance and claims adjuster agents Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Process of paying the insurance sum to the policyholder Process of tracking new and submitted claims and the status of submitted claims Private online space that lets businesses securely share documents and provide information access to clients Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Automatically generates E/M codes based on information collected during patient charting Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Store and organize information about customers and previous interactions Alter the layout and content of dashboards Process of automatically notifying clients when payments fail to ensure invoices are paid Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another A paperless claim form that is electronically shared Electronically collect payments for goods or services Create and securely store digital patient records Database of frequently used, popular workout routines Designed specifically for physical therapy practices Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Store and view prior invoices for each account/client Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Manage billing and payments for a healthcare provider Manage and support multiple locations Supports practices with multiple healthcare professionals Certified for healthcare IT products based on the results from ONC-ATL In-person, onsite registration Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Tracking, managing, and initiating the transfer of funds for overdue customer payments Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Generate quotes or estimates for customers Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Plan availability and assign specific time slots for tasks and resources Check-in and out via a mobile device or kiosk Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Create, manage and track all task activities and progression Create treatment plans that document interventions and outcomes to track patient progress Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 5.0 (5) Basic $99.00 Per Feature,Per Month Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/)[ WebPT](https://www.capterra.com/p/92920/WebPT/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (10) 4.7 Based on 10 reviews ## User reviews Overall rating 4.6 Based on 10 reviews Filter by rating 5(6) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EM Erica M. Lead front desk Computer Software ### "Best software out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2024 Use this has helped our company a great deal Pros Easy to manage, easy to understand especially in a big company like ours Cons Always works GREAT, never crashes or freezes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 21, 2026 Hi Erica — thank you for the review. We’re glad bestPT is easy to use at scale and has been reliable for your team, and we appreciate your partnership. KS Kory S. Office Manager Medical Practice ### "Niva Health Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2021 Pros The software is very user friendly and includes videos of common issues to assist in real time. All aspects of managing a business can be found in the software. Cons There is a lot to learn but with the training provided it was easily learned. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 21, 2026 Hi Kory — thank you for the review. We’re glad bestPT’s in-app videos and user-friendly design helped your team day to day, and that the training made the learning curve manageable. AM Armand Max O. Manager Health, Wellness and Fitness ### "Ease of billing and documentation in your fingertips" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2020 Overall it has been perfect, practices of any level can benefit from using the system as it is a complete package. From scheduling, documentation, claim submissions to point of sale inventory management, integrated credit card processing, kiosk systems... etc. Billing Dynamix is able to accommodate our needs in a centralized, unified system. Pros I really love the fact that Billing Dynamix allows for very quick documentation with the use of their prebuilt templates and through the creation of your own macros. Their Provider Claims workbench helps keep your claims organized so that you are able to work on them more efficiently, claim information is presented to you instead of you having to pull up every single one when you need to work on them, this creates less stress from having to memory manage everything and keeps office workflow complexities down. Cons At first the system can look overwhelming with all the information available, but I've never had problems with contacting their team for support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Dillon L. Medical assistant Health, Wellness and Fitness ### "Very helpful service for a great program" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2020 Billing Dynamix is a great medical billing software! They are very responsive to all potential problems and provide great and super fast feed back. When I first started using this program, there were a few things I found inconvenient (it was only because I wasn't aware of how to properly navigate the system). I left a review in within maybe an hour or two, Billing Dynamix was calling me trying to reach out and help. They immediately helped me learn and navigate the part of the system I was having problems with. The training session lasted about 45 mins and I knew (as far as I can tell) all the ins and outs of that part of the system. When you get this billing software, you'll come to find out that there are many ways to navigate the system. There is no one set way, and that is something I love. If you need information on a patient there is always numerous way to find said information. When you do a training session they call your phone or do a "Hangouts" call so they can see your screen and give you on the spot feedback. Before the end of the call they always look for ways they can improve their costumer service and their system. Lastly, your next session is scheduled so you always have your next training to look forward to. Pros I really enjoy how fast and responsive the costumer care is. If you have a problem and leave a review on the program and or send them a "task" they will respond very quickly. The "help" button is also very informative and easy to use. There is always more than one way to access the information you desire. While you're writing a doc you can easy jump from the schedule to tasks then back. If you need to send a note to the front desk (or where ever ) with patient info, the PT file can easily be attached and sent securely to the your desired person. The schedule is very versatile and easy to use. It can easy be modified for any clinic and any number of providers. It also has numerous colors to choose from for different kind of activities scheduled. Cons Some of the words used are confusing. Instead of using the word "sent" in their messaging system, they use "owed." simple things like that which are a little confusing at first but it gets easier after a few sessions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL CHRISTINA L. OFFICE MANAGER Medical Practice ### "CUSTOMER SERVICE/BILL REVIEW" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 30, 2019 Pros ITS AN EASY SOFTWARE TO USE ON MOST ASPECTS OF OUR OFFICE Cons SOMETIMES MY TICKETS ARENT ANSWERED QUICKLY, BUT AS I WAS TOLD WE NEED TO CHANGE THE URGENCY OF THE TICKET Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EH E H. Owner/PT ### "Comprehensive EMR Program and Customer Billing Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 17, 2015 Good, flexible, and customizable EMR with comprehensive billing team. As it is out-sourced there are occasions for the few and far-between mistakes by billing team members. Superb customer service though, as they will give you any level of assistance you desire/require. Costs are not prohibitive and software updates, insurance, and billing (ie. Medicare and State regulations) changes are integrated into the system. No additional yearly costs for updates and no huge upfront costs. Great for those like myself that are completely new to billing and EMR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mary S. Billing Officer ### "Billing Dynamix customer review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 August 12, 2015 We have worked with Billing Dynamix for a few years now, the company is going the right direction, as far as customer service, if they cannot answer our questions via ticket, we receive a phone call, we are a busy Physical Therapy business, encompassing 12 clinics, over 3 states, so this is a welcome policy. I have had good experiences with all the SPOC's (to include Naomi, she has been awesome), Support and Enrollment staff. We appreciate all of the help offered by the staff....Thanks! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GV George V. Sr. PC LAN Analyst ### "Great team work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 11, 2015 Working with Naomi and Tom in the BestPT Center for PT Excellence has been been a wonderful experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jennifer R. Office Manager ### "Review of bestPT" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 August 11, 2015 I had no medical background when I started this position. The software at first was very difficult to follow because there seems to be so many different ways to do one thing. Terminology for me was difficult to follow (i.e. Workbench v. Tickets v. Claims). Sending tickets to people is also very confusing and configuring the ticket (Role v. Owner)...I still have a hard time remembering who is who. But, even though I struggle at times, I know that I will always have support from Naomi and Tom when I ask for it. They are great to work with and very patient when I require a little more "hand holding". I do have a hard time with the billing team and the communication between us. I don't always understand what they are trying to ask and when I ask for clarification, I often get the same response that triggered my question for clarification. This takes up a lot of time and is very frustrating. I appreciate the training under the HELP tab and all of its valuable information. There is quite a bit of information and it's difficult to get through everything. I just wish there was a way to stream line a lot of this software and make it more user friendly. This is very overwhelming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Cheryl P. Controller ### "Great to work with!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 11, 2015 Our clinic is a pediatric OT, PT and ST clinic. We started using this program in 2010. It has made our clinic flow so much easier and our payments are coming in much quicker than they used to! It was not set up originally to do multiple disciplines (especially speech) but the team at bestPT has worked with us to make changes that will fit our clinic! Tom and Naomi are our "coaches" and they check in with us once a month to make sure everything is working the way it is supposed to! They are also quick to respond to any tickets that we open on the workbench when we have problems. We are still having to "tweak" some things for our speech therapists but overall this is a great program! It's the best of scheduling, treatment notes, and billing/posting all in one...and most of all, customer service is THE BEST! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 13, 2015 Thank you Cheryl. It's a pleasure to work with you, Melanie, and everyone else at Kid's Creek Therapy. [View all Reviews](https://www.capterra.com/p/139292/bestPT/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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