# BetterCloud Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BetterCloud Software - reviews, pricing plans, popular comparisons to other IT Management products and more. Source: https://www.capterra.com/p/139333/BetterCloud/alternatives --- # BetterCloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BetterCloud ## What is BetterCloud? BetterCloud is the market-leading SaaS management platform, enabling IT teams to eliminate up to 78% of SaaS management work. BetterCloud automates onboarding, offboarding & mid-lifecycle changes, SaaS application access & entitlements, and security policies in a multi-SaaS environment. By streamlining and automating critical work like user lifecycle processes and day-to-day operations, BetterCloud's thousands of customers enjoy greater operational efficiency and employee productivity. ## What is BetterCloud used for? [IT Management](https://www.capterra.com/it-management-software/)[SaaS Management](https://www.capterra.com/saas-management-software/)[Data Loss Prevention](https://www.capterra.com/data-loss-prevention-software/) Overall rating Based on 27 user reviews Reviews sentiment Positive 85% Neutral 0% Negative 15% Starting price $1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BetterCloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bettercloud.com&name=BetterCloud) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BetterCloud 4.0 (27) VS. [4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $1 Per User, Per Month Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (25) Ease Of Use 4.5 (264) Value For Money 3.8 (23) Value For Money 4.4 (222) Customer Service 4.0 (24) Customer Service 4.5 (220) ## BetterCloud alternatives Highest Rated [4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (26)](https://www.capterra.com/p/213372/Setyl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (82)](https://www.capterra.com/p/143496/ADManager-Plus/reviews/) Starting price $595.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Workflow Management 4.6 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Alerts/Notifications 3.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Ticket Management 4.3 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Track, manage, or resolve user requests and IT incidents/issues Access Controls/Permissions 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Activity Tracking 4.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Compliance Management 3.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier BetterCloud 41 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically identify systems to be monitored Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Process of familiarizing new employees with the company, their position, and responsibilities A chronological record of actions or occurrences within a network, software, or process Compliant with HIPAA, which sets standards for sensitive patient data protection Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Observe and track the demand, usage, progress or quality of a system, product, or user Drag and drop/visual interfaces that allow non-tech users to build without writing code Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Create, manage, and track policies and procedures within an organization Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Manage and optimize an organization’s use of SaaS applications. Search and filter data across systems to locate required information by entering keywords or certain criteria Systematic evaluation of the security of a company's overall security system and situation Review and uncover trends in spending activity Track the amount of money spent on a certain product or with a certain supplier Process of managing customer subscription lifecycle for a recurring service or a product Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Track, manage, or resolve user requests and IT incidents/issues Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Discover patch statuses and vulnerabilities Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (24) 4.1 Based on 24 reviews ## Pricing Value for money 3.8 (23) Free Trial Free Version Basic $1.00 Per User,Per Month Value for money 3.8 (23) 3.8 Based on 23 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Docusign](https://www.capterra.com/p/121506/Docusign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (24) 4.0 Based on 24 reviews ## User reviews Overall rating 4.0 Based on 27 reviews Filter by rating 5(12) 4(11) 3(0) 2(1) 1(3) Mentioned topic Sorted by most recent AU Anonymous User Senior Technical Architect Information Technology and Services ### "Nice Tool, Needs More Cowbell" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 17, 2023 We have a fever, and the cure is more cowbell. Pros The workflows and integrations are nice. Cons The Google actions in the workflows are limited and the legacy Google actions are still in their own separate console that hasn't been moved over yet. Alternatives considered [Workato](https://www.capterra.com/p/148729/Workato/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jhoana May L. IT Support Engineer II Information Technology and Services ### "Something to work on." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 15, 2023 Pros BetterCloud helps us with onboarding and offboarding automation. Cons There is a lack of customization options. This limit us to setup our automations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Damon A. Manager, IT Support Computer Networking ### "Bettercloud SaaS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2023 Pros The automation of onboarding and offboarding freed up valuable time to focus on other issues Cons The increase in price after a year of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Ali M. IT Analyst Health, Wellness and Fitness ### "BetterCloud Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 10, 2023 Solid 8/10 Pros I like the amount of automations that a user can potentially use. Cons I do believe that their workflows break some time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jerin R. Infrastructure Engineer Insurance ### "BetterCloud - The simplest way to simplify your IT tasks." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2023 So far the best usage has been for termination process which helped us leverage couple of IT folks and help them in utilization of various other roles. Pros The best yet powerful feature is the workflow management.Various workflow may be setup based on the requirement. We use it on a daily pattern as this has now become part of our daily operations. Cons Not much spread in India, would be nice to see the growth and opportunities in such country where IT is flourished. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jordan R. Sr. IT Support Engineer Internet ### "Easy to get started, makes automation a breeze" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2023 Overall I'm happy with Bettercloud. We utilize it mostly for early lifecycle or termination events so that the menial tasks are automated and there's an audit log for each. I just wish it didn't cost so much! Pros I enjoy Bettercloud's ease of use and low barrier to entry. You can started with a handful of useful workflows almost immediately, and without much training. The workflow builder is very intuitive even for folks with little to no coding experience (as long as you have a grasp on if/then statements). The older G. tools are fantastic to utilize some functionalities of Google Administration that aren't native to Google's admin portal without learning GAM. Their customer support is phenomenal, fast, knowledgable, and always a pleasure to work with Cons The lack of a search in your workflows can be painful. If you have over 50 - 100 workflows, scrolling through each page (that are sorted alphabetically) can be a bit time consuming. The cost is also exceptionally high after a few hundred users. Their cost model of $X/user within your environment gets pricey very quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Luke M. Manager, Desktop Services Computer Software ### "BetterCloud Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 10, 2023 It has been a fun learning experience. Easy to use and manage. Pros The workflow and alert management is very intuitive Cons Some of the integration abilities that would be useful needed API's to work Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jeroen B. Network Administrator Civil Engineering ### "Great for managing Google Cloud services" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 10, 2023 Pros User management works very good for us. Using it very regularly Cons I hear the workflows are great in this package, but i don't use it enough to get a good grip on it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Brian B. SysAdmin Staffing and Recruiting ### "I use BetterCloud daily!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 10, 2023 I really like it, not sure how we would manage without it Pros Customer service is top tier! I also like the ability to give granular admin access to front line IT support. Ability to set up workflows is fantastic Cons Some domain syncs are only daily or twice daily, which is not a deal breaker but would prefer more often Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Bobby C. System Administrator E-Learning ### "BetterCloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 10, 2023 Pros One of the aspects that stood out to me about BetterCloud is its streamlined workflows. BetterCloud offers a variety of features and capabilities that enhance the efficiency and effectiveness of workflows within cloud-based environments. Cons While there are many positive aspects of BetterCloud, one area that I found could be improved is the range of app integrations available. While BetterCloud offers integrations with popular cloud applications such as G Suite and Office 365, I believe that expanding the list of supported integrations would greatly enhance its functionality and appeal to a broader user base. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/139333/BetterCloud/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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