# Page 3 | Stitch Labs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Stitch Labs the right Order Management solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139349/Stitch-Labs/reviews --- Stitch Labs 4.5 (190) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Stitch Labs ## Showing most helpful reviews Showing 51-75 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shiawtian C. Experienced Associate Accounting Used the software for: 6-12 months ### "An Inventory Management Software That Integrates With QuickBooks!" November 25, 2018 5.0 Overall I would still recommend this software for small to medium size companies with inventory! Pros I like the number of integrations this software offers. It works with multiple platforms such as QuickBooks which make tracking inventory simplier. Cons The software lacks in features like handling recurring orders and returned items for the starting price of $500. Review Source JF Jordan F. Technical Manager Retail Used the software for: 1-2 years ### "Powerful and robust Inventory Management" March 27, 2019 5.0 Their customer service is amazing. The chat feature is available most of the day, and has been invaluable for us. Overall, inventory tracking has been improved greatly with Stitch Labs. Pros It pretty seamlessly syncs to a vast array of sales channels and services. And customer service is pretty astoundingly great. The reporting features are very robust as well. Cons There's no way to manage production components/materials, or WIPs (work in progress). The inventory CSV process is a little cumbersome, and very small mistakes on it can have devastating results if no backup is kept. Review Source NN Nils N. wholesale manager Tobacco Used the software for: 2+ years ### "Stitch is a good inventory management system!" July 23, 2019 4.0 We have had a good experience with it! Pros We use this for a couple eBay stores and our Shopify stores and it works pretty well! It syncs our inventory for all of them and usually updates every 5 to 10 minutes Cons It does take a while to sync sometimes and this can cause inventory issues. Occasionally we sell out of items because it takes too long to sync the inventory to every channel. Review Source David D. Non-Profit Organization Management Used the software for: ### "Excellent Business Software and Superb Customer Support" February 20, 2015 5.0 Stitch Labs is a powerful application and the support team is excellent. Sara, Jenny, Bethany, and Mina have been a joy to work with. I am new to logistics operations and logistics/inventory software and apps. The Stitch team has been very patient, informative, and helpful. We are a very lean organization with a small staff. We are geographically dispersed and our accounting operations are out sourced. We are great at out core business, and we are each multitasking to cover down on business and admin functions of running the business. Therefore, we consider Stitch to be more than an application or service provider, we view them as a business partner. Stitch Labs is our inventory team and they are part of our automations team. The Stitch Labs staff truly wants us to succeed and they provide excellent customer support, advice, and service. We rate Stitch Labs as a 5 star business. Pros Competence Customer Service Phone support Live Chat Patience Quality of Software Solution Review Source VR Verified Reviewer Used the software for: 6-12 months ### "Glad we choose Stitch" January 15, 2016 4.0 Desperately needing an inventory system we searched a long time to make sure the one we picked would meet all of our needs. Stitch met those needs and then some. While it is not as intuitive as we would have liked, the tracking and reporting are exactly what we needed. We continually stumble across new features that Stitch offers - and are pleasantly surprised that the feature is available and useful! Customer support for the most part is helpful. We wish that the online chat feature would be available more often, as sometimes it is hard to communicate issues thru email. The customer support personnel do stick with you to make sure the issue is resolved and that you are satisfied, even if it is not as quickly as you would hope. Overall it is a good product and we are happy that this is the one we choose. Pros Reporting features Accurate inventory Returns & exchanges made easy Cons Online messaging not always available Customer support response time can be a bit lengthy Not as intuitive as it could be - or just needs better explanation on how to do certain actions. Review Source TK Tanner K. Sales Representative Retail Used the software for: 1-2 years ### "Great Starter Inventory Management Program" December 21, 2017 3.0 Pros I love being able to process payments through Autorize.Net with StitchLabs. The reports are very user-friendly and there are many different kinds I can run. Cons The software seems to be very slow at loading from page to page. I catch myself manually switching inventory over from Shopify to Warehouse which makes it tedious and time-consuming. Review Source RO Ryan O. EVP sales Apparel & Fashion Used the software for: 1-2 years ### "The program itself is great, but the customer service is lacking" August 8, 2017 5.0 It helped our company keep track of sales and inventory with powerful reporting, and general ease of use. Pros There is a lot of functionality in this software that makes tracking inventory a breeze, and for the price point you will not find anything that comes close to it. Cons The software tended to have random updates that would just move things around to new places, but not really improve the overall feel of the user. It was more so just confusing. Review Source DB Daniel Brooks. Used the software for: ### "The long search..." April 16, 2013 5.0 So I started selling and setting up online stores back in 2008. Over the years I would always be trying new software, stores and management tools. I fell in love with shopify a while ago and built a number of amazing stores. Shopify does what it does best, being an online store but I have always gone through this headache of finding some sort of inventory and account management solutions that could could just work as well as shopify. I really have tried EVERYTHING else out there! I cam across Stitch Labs on the shopify app store. I watched there little video and I thought I will give these guys a try. The timing was just right as I was lunching my biggest new store, with over 500 SKU's. After the first 5 minutes of using Stitch Labs I could not believe how well this worked! By lunch time I have all my products imported into stitch and was ready to take on the world. I cannot thank these lovely people in San Francisco enough for making a glorious piece of software, that is always getting better. I'm a stitch user, I think for life! Pros Detailed ordering and invoicing. Integration to Shopify and Amazon. Purchase Ordering works great. Reporting is very detailed. As simple or as complex as you want! Cons A few little ingratiation's I'm waiting for but I'm sure it wont take these guys long to work them out! Review Source Julie S. Religious Institutions Used the software for: Less than 6 months ### "Excellent Customer Care" September 14, 2015 5.0 I inherited the Stitch Labs inventory system with very little training so found myself relying heavily on the customer care people to guide me through some integration issues we were experiencing. Every member of the team was gracious and patient with this "newbie" to Stitch, walking me through problem-solving steps and further directing me to various helpful training links. It's great to have immediate access to stock levels for ordering purposes. A great inventory control system and customer care team! Pros \- a system that integrates with multiple sales channels. - relatively easy to navigate, once you become familiar with the program. - tracking reports. - awesome customer care. Cons \- customer care is handled via live chat. If you're someone who does better talking with a live person, this may be an issue. Review Source JS Julie S. Billing Manager Medical Practice Used the software for: 6-12 months ### "Stitch Review" January 14, 2020 4.0 For the amount of time we had Stitch we loved it. We were sad to hear they have to shut down shop. We have a different product now but definitely don't like it as much as Stitch Pros We liked this software because we have 9 different clinics all over Northern Colorado, so it was easy and quick to communicate between clinics or ask simple questions without having to pick up the phone or send an email. Cons We really liked this product. That they stopped their services, so we were forced to switch Reason for choosing Stitch Labs Stitch was HIPAA compliant for us to use for patient communication and seemed like the most reliable messaging system out there at the time as well as affordable Review Source Greg K. Consumer Goods Used the software for: ### "Multi E-commerce Store Solution" March 7, 2015 5.0 Stitch Labs is the benchmark application for multiple B2B and B2C store integration involving inventory. The ROI on the application is through the roof! Pros The complete consolidated integration of purchasing, inventory and sales orders activity across supported platforms. Viable accounting features/reports to track sales and expenses. Cons Occasional integration hick ups. Email based customer support response time can be sluggish. Review Source AA Alan A. Owner Retail Used the software for: 2+ years ### "Stitch Labs: Center of our Business Universe" September 29, 2015 5.0 Pros Great features, clean UI, informative dash, great support, integrates with everything else we use to run our business. Love how it keeps Amazon and our Shopify store up to date. Could not sell on Amazon without it. Cons Hoping they add the ability to save searches for quicker access to select groups of products. Review Source TJ Tori J. E-Learning Used the software for: ### "For the love of reports!" March 9, 2015 4.0 I was looking for a reporting system that could give me accurate sales and products reports to use with my BigCommerce store, and Stitch is it for me! Pros The site is very user-friendly, and the reports are easy to generate and read. Cons 1) The discounts don't always come across in some of the reports so I have to adjust them by hand, which can be time consuming. 2) The reason why I didn't give Stitch Labs five stars- I only use their services for their reports as I only sell digital products on my site. Since I don't have physical inventory and shipping to manage, I don't use a lot of what Stitch offers. I would like to see a different lower monthly pricing plan for those with shops that only sell digital products and only use their a few of the features. Then they would have five stars! :) Review Source MA Margaret Almon Used the software for: ### "Stitch for a Craft Artist" November 27, 2012 5.0 I make glass mosaics, and have my Nutmeg Designs Etsy Shop. I had given up on keeping an inventory in a fine art desktop program, in part because it didn't sync with my products in my Etsy shop, and because it didn't have an online component, and finally, because I started making mosaic pendants and couldn't keep up with entering each one into my inventory. I started with Stitch in March of 2012, and it has motivated me to keep up with my inventory, because orders in Etsy get sent over to Stitch, and I can link my Etsy products to their product family in Stitch. I can also keep track of products that I sell in other venues, like at craft shows or shops. At first I had difficulty figuring out what to do with one of a kind items, but Jake, founder of Stitch, said I could make a new product family for each one of a kind, even if it's just a family of one. Fine Art inventory programs tend to assume you only have one of kinds, and so transitioning to Stitch was unfamiliar at first, but as a craft artist who makes pendants, having a product family is awesome, rather than tracking each and every pendant. I'd like to use Stitch as an accounting program as well, and hopefully this will evolve in the future. Review Source Brick R. Retail Used the software for: Less than 6 months ### "The perfect WOO Solution" October 8, 2015 4.0 We have over 300 skus in our online shop and tracking inventory / orders was becoming a headache. Luckily I came across Stitch Labs which has everything we needed and more. My time spent on managing orders/inventory went from 4 hours to 1 hour a day. The integration was done within hours and the support team was there very step of the way, always accessible by phone and chat. The software is intuitive and easy to use. Pros Fantastic support, online chat and phone support is superb. Easy interface and integration with woo and ship station Free trial so you can make sure it works for you Cons A few minor bugs but they are quick to fix Review Source VR Verified Reviewer ASIC Verification Engineer Used the software for: ### "Invaluable asset. Highly Recommended" April 2, 2015 5.0 Prior to Stitch i would call it the dark ages. Excel sheets and hating getting orders due to this. We started small and are a little bigger now but we strongly feel the growth is because (in part) to stitch. Growing in different markets has been aided tremendously by stitch. Pros ease of use and ability to see trends and accounting details. Cons large database sometimes can make things slow. Review Source Emma H. Apparel & Fashion Used the software for: ### "toy store start up" May 3, 2015 5.0 Stitchlabs has been an essential piece to my new toy store success. It not only integrates all of my business together through Square but it allows me to analyze my business critically through reports for sales, customers and all of my product. Each and every one of there reps I have spoken to have solved or answered all of my issues I may have. This system is simple and streamlined I would highly recommend it. Review Source Michael H. Owner Retail Used the software for: 1-2 years ### "null" June 10, 2015 5.0 Review Source TranSlate T. Used the software for: 1-2 years ### "null" June 16, 2017 4.0 Review Source Nicole M. Printing Used the software for: 1-2 years ### "null" November 16, 2015 5.0 Review Source Richard B. President Design Used the software for: 1-2 years ### "null" February 3, 2016 3.0 Review Source Jevin S. Retail Used the software for: 1-2 years ### "null" April 23, 2016 4.0 Review Source w willc Used the software for: ### "very happy" November 6, 2012 5.0 I'm VERY happy with Stitch. Just the ability to add items (even custom work) to invoices after the order is placed through Shopify is HUGE. It's saving us time with bookkeeping, and providing all the information to our bookkeeper that she needs in just two reports. We're staying out of Quickbooks and able to focus less on invoicing, payment methods, and A/R and more on getting those orders out the door. Data entry and fulfillment times are dramatically reduced while giving us more and better data for tracking sales, trends, and A/R. Win win win. Interface is excellent. Learning curve is very easy. I was able to train our staff to use the program in very little time (huge advantage over Quickbooks). The setup does take a bit of time, and I'm hopeful that will decrease as the platform is developed further. The customer support is INCREDIBLE. Stitch has taken a very personal interest in our satisfaction with the application. Response times to emails are insanely quick and instruction on current functionality or fixes are also lightning fast. Very satisfied and very excited to be on board with Stitch. Review Source BO Babette O. Owner Used the software for: ### "The best solution for my business! " January 12, 2016 5.0 I sell on eBay (full-time) and etsy and a private website. I used to tell myself that I would send x widget to eBay, y widget to etsy, etc. Then I'd sell something on eBay to find it had already sold on etsy. I thought I had a handle on it, but I just didn't. Now, I go into stitch, put in my purchase orders (receipts from vendors), click a button and the same item goes to multiple sales channels with one key-stroke. If I have a 100 item stock invoice, I used to spend hours manually relisting them to eBay. Now, this is done with a couple of clicks once my stock is entered into stich. No more finding the sold out listing, clicking relist, entering the quantities and relisting. This saves me easily four hours of work per week and it's much more accurate. I had searched for many years for solution like this and they were too expensive for my small business. Stitch is so economical and is very robust. I've yet to learn to use all the features, but once I do, I expect stitch to be my only pay per subscription vendor. I'm currently using several. Do this! I am so glad that I did. Review Source KH Kyle H. Used the software for: ### "Customer Service is 2nd to None and the Product keeps Improving!" July 16, 2015 5.0 I've been with Stich to manage operate my 4 retail shoe stores and out Ebay and Amazon stores. Stitch keeps track of my quantities and other vital data in near real-time, constantly updating and refreshing info for me to utilize on a daily basis. The couple of times I've needed help, a Stitch team member was right there and fixed my issue quickly and easily. No pains! Over the past year of use, I'd say this has really really made my life more simple and stress-free. I'd recommend this to any company or start-up looking for inventory management across multiple channels or platforms. Stitch rocks! Review Source Response from Stitch Labs July 21, 2015 Hi Kyle, Thanks so much for your review. We really appreciate it. I'm glad to see that Stitch is working for you and that you have seen regular improvements. We continue to make Stitch even better and have a lot more to come before the holiday season. Please stay tuned. If you need any help, please continue to reach out to our support team. They're outstanding and ready to help. Thank you for working with us, Jake Gasaway Co-Founder Similar Products Featured