# Oracle Sales Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Oracle Sales Software - reviews, pricing plans, popular comparisons to other Lead Management products and more. Source: https://www.capterra.com/p/139449/Oracle-Sales-Cloud --- # Oracle Sales Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Oracle Sales ## What is Oracle Sales? Imagine a modern sales organization. Collaborative, productive, even on-the-go. Where decisions are insight-driven and pipelines are packed. With tools that are easy to use, and easy to adapt. Your customer has changed, and how you sell needs to change accordingly. To increase sales and optimize efficiency, modern sales requires mobile productivity, collaborative selling, and aggressive pipeline creation. Imagine having all this now, with Oracle Sales Cloud. ## What is Oracle Sales used for? [Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/) Top alternative Featured Overall rating Based on 65 user reviews Reviews sentiment Positive 85% Neutral 11% Negative 5% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Oracle Sales?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.oracle.com/&name=Oracle Sales) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Oracle Sales 4.3 (65) VS. [4.5 (4,462)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price Contact vendor Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (65) Ease Of Use 4.4 (4,363) Value For Money 4.0 (54) Value For Money 4.3 (3,497) Customer Service 3.9 (56) Customer Service 4.4 (3,506) ## Oracle Sales alternatives [4.4 (18,785)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/139449/Oracle-Sales-Cloud/alternatives/) ## FAQs about Oracle Sales Overview ### Which roles and teams benefit most from Oracle Sales? Oracle Sales is most used by sales leaders, account managers, and business executives who need pipeline visibility, customer tracking, and revenue forecasting. Marketing coordinators, analysts, and CRM consultants benefit from campaign alignment, reporting, and process optimization, while operations and business process teams use it to streamline workflows and improve cross-functional collaboration. Answer based on 53 reviews Overview ### What company size and specific industries is Oracle Sales built for? Oracle Sales is designed for organizations of all sizes across all industries, including small businesses, mid-market companies, and large enterprises. It is intended for general use rather than a specific sector, making it suitable for a wide range of commercial, public sector, and nonprofit organizations. Features and Usability ### What are the key features of Oracle Sales? Oracle Sales includes core CRM features like contact management, lead management, and pipeline management, plus customer tracking through interaction tracking and dashboards. Differentiating capabilities include reporting/analytics, API-based integrations, and role-based visibility through configurable user access, which support sales planning, collaboration, and follow-up across teams. Answer based on 31 reviews Overview ### How well does Oracle Sales work as a CRM? Oracle Sales supports customer relationship management effectively with centralized customer data, role-based access, reporting, and tools for engagement across sales and support. Enterprise users and multi-team organizations often value its configurability and industry-specific options, though some teams mention support responsiveness and third-party integration can require extra effort. Answer based on 17 reviews Overview ### Is Oracle Sales good for sales and marketing teams? Oracle Sales supports sales and marketing teams with lead tracking, opportunity management, reporting, and collaboration tools that help manage pipelines and customer follow-up. Larger companies and distribution teams often find it useful for daily operations, while beginners and smaller businesses may find pricing, support, and the learning curve less favorable. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Oracle Sales integrate with? Oracle Sales integrates with Gmail, IBM Notes, and Microsoft Outlook. These connections center on email and communication workflows, giving teams options across Google, IBM, and Microsoft environments for managing customer interactions and related sales activity from familiar messaging platforms. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does Oracle Sales offer? Oracle Sales provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, and documentation offers written reference material for self-paced review and setup guidance. Answer based on 2 reviews Getting Started and Support ### What customer support options does Oracle Sales offer? Oracle Sales provides 24/7 live rep and chat support. Users describe support as mixed: some report timely, helpful assistance and friendly service, while others say it can be hard to reach or slow to resolve basic issues, especially during setup, bug fixes, and localization problems. Answer based on 6 reviews Features and Usability ### Is Oracle Sales easy to use? Oracle Sales handles core CRM work well, but ease of use depends heavily on setup, training, and user experience expectations. Enterprise teams often like the organized workflows, reporting, and broad features, while smaller businesses and new users may find the interface dated, navigation inconsistent, and customization or initial configuration harder than expected. Answer based on 31 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Lead Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Mobile Access 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Territory Management 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Organize customer data and accounts by user or geography Interaction Tracking 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Lead Capture 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Oracle Sales 18 features Application programming interface that allows for integration with other systems/databases Manage various distribution channels, build relations with channel partners, and track their performance Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Generate quotes or estimates for customers View and track pertinent metrics to find patterns and gain insights from data Define sales targets and create strategies to meet goals or marketing results Organize customer data and accounts by user or geography Get Advice We can help you find the software with the features you need. Features 4.2 (65) 4.2 Based on 65 reviews ## Pricing Value for money 4.0 (54) ### Starting price Free trial available Value for money 4.0 (54) 4.0 Based on 54 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (56) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (56) 3.9 Based on 56 reviews ## User reviews Overall rating 4.3 Based on 65 reviews Filter by rating 5(33) 4(22) 3(7) 2(1) 1(2) Mentioned topic Sorted by most recent JM Joshua M. Account Manager Management Consulting ### "Solid all-round sales CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 26, 2024 mostly a positive experience. It's a good crm that does the job. Pros if it's the first time you're using a sales crm, it's a good choice. Although not the best in terms of user experience, it is simple enough to get used to in a relatively quick time frame. Cons as said above, user friendliness is not the best. Oracle could definitely invest more in developing a better user experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Balazs H. Designer Design ### "Great product for sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 4, 2024 Pros I like product like this because you can easily track and monitor your sales! Cons I don't have negative experiences with this product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Leonardo H. Sales associate Retail ### "Great tool to track your sales " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 29, 2024 Pros Easy to use , simple, fast and reliable Cons Maybe a cell phone app , that way I don’t have to go to my counter every time I have a customer Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Balaji S. Data Analyst LEad Chemicals ### "Oracle Sales Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 24, 2022 Overall using Oracle for a long time, felt like migrating to SAP as the new tool Pros The Oracle Sales has been the best option when we running on Oracle Finance. Felt the financial institutions have the best of the software Cons The ORACLE enterprise toll is not very strong when it comes to MRP, Inventory planning or Data management Switched from [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/) This is tool better solutions for manufacturing than compared to Oracle Alternatives considered [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/) Reasons for choosing Oracle Sales This tool provided a complete package for manufacturing industry with its solution for inventory management and manufacturing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Trish G. Controller Construction ### "Oracle" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 3, 2022 Pros Easy to use on all levels and easy to teach Cons Don't really have any bad things to say about the software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Sherae D. Communications officer Consumer Services ### "Handy tool to have in a customer oriented business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 18, 2021 Overall great experience. I’d surely recommend this to someone for organizing and engaging with customer information. It has really improved customer engagement for us. Pros I use this tool to keep my customers info in an organized manner and it is just so simple and easy to use. It is also very stable considering it gets regular maintenance. Customer service is also superb. If there are any issues with the program, their team sounds happy to help. Cons The time it takes to import is lengthier than I would want. Apart from that there aren’t any real issues that I’ve had with this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Analyst Capital Markets ### "Great Customer Service Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 18, 2019 I had a complete experience in managing customers, and lead generations. Pros This software provides great sales automation and sales intelligence. More so, it has great sales collaboration tools that complete a satisfying sales platform for any business. The availability of the lead management tool makes it a great software for an e-commerce business. Cons The availability of many functions on this software makes it difficult to use for first time users. It also means that users have to get more training before reaping full benefits from it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Ambulante Receptiemedewerker Computer Networking ### "Somewhere at the top of the mountain" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 31, 2019 Pros Its matured, extensive and professional. It's got all you need. Cons It's a big pain to implement and also to get used too. But that was to be expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Lucas M. Bezorger Consumer Goods ### "Huge professional CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 31, 2019 Pros It's got all the options I need and then some. It's also not that hard to get into. Cons At this point I'm still very happy about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Sales Manager Information Technology and Services ### "Save yourself" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 26, 2019 Pros Not much - it was set up a like a CRM, but big and clunky and not nearly as extensible as SFDC. Pay for Salesforce Cons Most things. Not very agile, no great way to clean data. Few extensions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/139449/Oracle-Sales-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HubSpot CRM vs Oracle Sales](https://www.capterra.com/compare/139449-152373/Oracle-Sales-Cloud-vs-HubSpot-CRM)