---
title: "Oracle Sales Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Oracle Sales Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more."
source_url: "https://www.capterra.com/p/139449/Oracle-Sales-Cloud/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Oracle Sales Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Oracle Sales

## What is Oracle Sales?

Imagine a modern sales organization. Collaborative, productive, even on-the-go. Where decisions are insight-driven and pipelines are packed. With tools that are easy to use, and easy to adapt. Your customer has changed, and how you sell needs to change accordingly. To increase sales and optimize efficiency, modern sales requires mobile productivity, collaborative selling, and aggressive pipeline creation. Imagine having all this now, with Oracle Sales Cloud.

## What is Oracle Sales used for?

[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/)

Top alternative

Featured

Overall rating

Based on 65 user reviews

Reviews sentiment

Positive

85%

Neutral

11%

Negative

5%

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Oracle Sales?[Manage this product listing](https://www.g2.com/products/oracle-sales/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Oracle Sales

4.3 (65)

VS.

[4.3 (7,007)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting Price

Contact vendor

Starting Price

$14

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (65)

Ease Of Use

4.2 (18,151)

Value For Money

4.0 (54)

Value For Money

4.3 (12,836)

Customer Service

3.9 (56)

Customer Service

4.1 (14,069)

## Oracle Sales alternatives

Highest Rated

[4.7 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (1,335)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[4.4 (18,816)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/61368/Salesforce/)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

[4.5 (4,491)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/)

[View all alternatives](https://www.capterra.com/p/139449/Oracle-Sales-Cloud/alternatives/)

## FAQs about Oracle Sales

Overview

### Which roles and teams benefit most from Oracle Sales?

Oracle Sales is most used by sales leaders, account managers, sales agents, and associates who manage opportunities, customer interactions, forecasts, and account activity. Operations managers and CRM administrators support data quality, reporting, and process oversight, while marketing, product, recruitment, and service teams track contacts, coordinate follow-up, and maintain customer or candidate records.

Answer based on 53 reviews

Overview

### What company size and specific industries is Oracle Sales built for?

Oracle Sales is designed for organizations of all sizes across all industries, making it suitable for small businesses, mid-market companies, and large enterprises alike. It is not limited to a specific sector, so sales teams in any industry can use it.

Features and Usability

### What are the key features of Oracle Sales?

Oracle Sales includes core CRM features for contact management, customer tracking, lead management, and interaction tracking. Sales teams can manage opportunities through pipeline management and quotes, while dashboards and reporting/analytics support sales monitoring. API integrations, mobile access, and role-based configuration extend the platform for distributed teams and connected sales workflows.

Answer based on 31 reviews

Overview

### Does Oracle Sales support sales and marketing teams?

Oracle Sales supports lead management, opportunity tracking, sales automation, reporting, and team collaboration across sales and marketing work. Larger sales organizations value visibility into customers, orders, contracts, and revenue, but beginners may face a steep learning curve, licensing complexity, and added costs for modules beyond core CRM features.

Answer based on 17 reviews

Integrations

### Which third-party tools and platforms does Oracle Sales integrate with?

Oracle Sales integrates with Gmail and Microsoft Outlook for email communication and calendar-related sales activities. These connections let sales teams work with customer correspondence and scheduling information through commonly used email platforms while managing sales records in Oracle Sales.

Answer based on 10 reviews

Getting Started and Support

### What training and onboarding options does Oracle Sales offer?

Oracle Sales provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review of features and setup steps.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Oracle Sales offer?

Oracle Sales provides 24/7 live rep support and chat. Users describe support as helpful and friendly when reachable, with some noting timely assistance, while others report delays or trouble getting issues resolved, especially for basic problems and account access.

Answer based on 6 reviews

Features and Usability

### Is Oracle Sales easy to use?

Oracle Sales offers a capable CRM interface, but ease of use depends heavily on setup and user experience. Teams value its organized workspace, collaboration tools, and training options, while small business users and new administrators may find navigation, field changes, and complex configuration difficult without technical guidance.

Answer based on 31 reviews

Features and Usability

### How well does Oracle Sales manage customer relationships?

Oracle Sales centralizes customer records, role-based access, reporting, and engagement workflows for sales and service teams. Enterprise users value configurable CRM processes and accessible customer information, while organizations with specialized requirements may need experienced implementation support and dedicated vendor contacts to resolve integration or service issues.

Answer based on 17 reviews

## Features

AI summary

Based on 5,388 Sales Tracking reviews

Capterra data shows that buyers of lead management software rank the following features as their top priorities:

-   **Contact Management** (**44%** of reviewers rated this feature as critical)
-   **CRM** (**47%**)
-   **Lead Capture** (**42%**)

Oracle Sales supports all three of the features reviewers value most: **Contact Management**, **CRM**, and **Lead Capture**. Together, these capabilities help businesses keep prospect information organized, track customer relationships across the sales cycle, and collect new leads efficiently, allowing teams to respond faster and manage opportunities more effectively.

Reporting/Analytics

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Interaction Tracking

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Pipeline Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Lead Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Mobile Access

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Territory Management

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Organize customer data and accounts by user or geography

Oracle Sales 19 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Quotes/Estimates: Generate quotes or estimates for customers
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Planning: Define sales targets and create strategies to meet goals or marketing results
- Territory Management: Organize customer data and accounts by user or geography
- Web-based Deployment: SaaS, web-based, online deployment

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (65)

4.2

Based on 65 reviews

## Pricing

Value for money

4.0 (54)

### Starting price

Free trial available

Value for money

4.0 (54)

4.0

Based on 54 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (56)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (56)

3.9

Based on 56 reviews

## User reviews

Overall rating

4.3

Based on 65 reviews

Filter by rating

5(33)

4(22)

3(7)

2(1)

1(2)

Mentioned topic

Sorted by most recent

JM

Joshua M.

Account Manager

Management Consulting

### "Solid all-round sales CRM"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 26, 2024

mostly a positive experience. It's a good crm that does the job.

Pros

if it's the first time you're using a sales crm, it's a good choice. Although not the best in terms of user experience, it is simple enough to get used to in a relatively quick time frame.

Cons

as said above, user friendliness is not the best. Oracle could definitely invest more in developing a better user experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Balazs H.

Designer

Design

### "Great product for sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 4, 2024

Pros

I like product like this because you can easily track and monitor your sales!

Cons

I don't have negative experiences with this product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Leonardo H.

Sales associate

Retail

### "Great tool to track your sales "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 29, 2024

Pros

Easy to use , simple, fast and reliable

Cons

Maybe a cell phone app , that way I don’t have to go to my counter every time I have a customer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Balaji S.

Data Analyst LEad

Chemicals

### "Oracle Sales Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 24, 2022

Overall using Oracle for a long time, felt like migrating to SAP as the new tool

Pros

The Oracle Sales has been the best option when we running on Oracle Finance. Felt the financial institutions have the best of the software

Cons

The ORACLE enterprise toll is not very strong when it comes to MRP, Inventory planning or Data management

Switched from

[SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)

This is tool better solutions for manufacturing than compared to Oracle

Alternatives considered

[SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)

Reasons for choosing Oracle Sales

This tool provided a complete package for manufacturing industry with its solution for inventory management and manufacturing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TG

Trish G.

Controller

Construction

### "Oracle"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 3, 2022

Pros

Easy to use on all levels and easy to teach

Cons

Don't really have any bad things to say about the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Sherae D.

Communications officer

Consumer Services

### "Handy tool to have in a customer oriented business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 18, 2021

Overall great experience. I’d surely recommend this to someone for organizing and engaging with customer information. It has really improved customer engagement for us.

Pros

I use this tool to keep my customers info in an organized manner and it is just so simple and easy to use. It is also very stable considering it gets regular maintenance. Customer service is also superb. If there are any issues with the program, their team sounds happy to help.

Cons

The time it takes to import is lengthier than I would want. Apart from that there aren’t any real issues that I’ve had with this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Analyst

Capital Markets

### "Great Customer Service Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 18, 2019

I had a complete experience in managing customers, and lead generations.

Pros

This software provides great sales automation and sales intelligence. More so, it has great sales collaboration tools that complete a satisfying sales platform for any business. The availability of the lead management tool makes it a great software for an e-commerce business.

Cons

The availability of many functions on this software makes it difficult to use for first time users. It also means that users have to get more training before reaping full benefits from it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Ambulante Receptiemedewerker

Computer Networking

### "Somewhere at the top of the mountain"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 31, 2019

Pros

Its matured, extensive and professional. It's got all you need.

Cons

It's a big pain to implement and also to get used too. But that was to be expected.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Lucas M.

Bezorger

Consumer Goods

### "Huge professional CRM"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 31, 2019

Pros

It's got all the options I need and then some. It's also not that hard to get into.

Cons

At this point I'm still very happy about it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Sales Manager

Information Technology and Services

### "Save yourself"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

July 26, 2019

Pros

Not much - it was set up a like a CRM, but big and clunky and not nearly as extensible as SFDC. Pay for Salesforce

Cons

Most things. Not very agile, no great way to clean data. Few extensions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/139449/Oracle-Sales-Cloud/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Salesforce Sales Cloud vs Oracle Sales](https://www.capterra.com/compare/61368-139449/Salesforce-vs-Oracle-Sales-Cloud)

[HubSpot CRM vs Oracle Sales](https://www.capterra.com/compare/139449-152373/Oracle-Sales-Cloud-vs-HubSpot-CRM)