Dinerware

Dinerware POS

3.5 / 5 3 reviews

Who Uses This Software?

Dinerware software is designed for flexibility. Dinerware is a perfect fit for table service, fine or casual dining, as well as quick service restaurants. It's also ideal for bar and nightlife.


Average Ratings

3 Reviews
  • 3.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Dinerware
  • www.dinerware.com

About Dinerware POS

Dinerware restaurant POS software was created to help bars and restaurants run smoothly from the restaurateurs point of view. Our vision is to make hospitality POS radically easier to use and more reliable, while constantly innovating and supporting an open platform for integration. Dinerwares intuitive user interface lets you spend less time in front of a computer screen and more time with your guests, and our solid technological platform ensures high reliability you can count on.


Dinerware POS Features

  • Food Costing
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Payroll Management
  • Point of Sale (POS)
  • Reservations Management
  • Sales Tracking
  • Table Management
  • Wait List Management
  • Waitstaff Management
  • Delivery Management
  • Gift Card Management
  • Online Ordering
  • Order Management
  • Separate Checks
  • Split Checks
  • Supports Loyalty Program
  • Table Management
  • Tips Management

Dinerware POS Reviews Recently Reviewed!

I have used this software working at a restaurant.

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is self explanatory. It is easy to use and easy to grasp. It helps run the restaurant smoothly.

Cons: The software font is not exactly the more aesthetically pleasing. A better text font would be appreciated.

Overall: This software helps a lot in organizing orders.

Easy to use, robust POS for the service industry

Mar 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The new gold standard in service industry POS. Specials, discounts, deep menus... split checks/tables, everything you need to run your bar/cafe/restaurant/coffeshop

Expect to buy a whole new system every 3 years

Nov 04, 2015
1/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Comments: I've used this software for over 14 years in my restaurant. The interface is easy and there are lots of programming options which makes it attractive, but it runs on Microsoft-based software so we have had to buy a whole new computer system every 3-4 years because the whole thing melts down!
They have telephone tech service for which I pay $70/month (if they have to come out to my restaurant, it costs WAY more!). By the time they get back to me (6-7 hours on average), I've already either fixed it myself or had one of my tech buddies come out to fix it.
LOTS OF BUGS in the system. The last time change to daylight savings time, our whole system inexplicably reverted to 2002 (!!!) and we lost all of our tickets for the entire day!
We are now about to buy yet another new POS system (this last one melted down after just 3 years). We are NOT going to buy Dinerware again. Having to spend $4000 every 3 years on a new POS system is unacceptable.
Dinerware is now owned by Heartland, a huge mega credit card processing company, so their service is totally impersonal.