# Dinerware POS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dinerware POS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more.

Source: https://www.capterra.com/p/13946/Dinerware-POS

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# 

 Dinerware POS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Dinerware POS

## What is Dinerware POS?

Dinerware restaurant POS software was created to help bars and restaurants run smoothly from the restaurateurs point of view. Our vision is to make hospitality POS radically easier to use and more reliable, while constantly innovating and supporting an open platform for integration. Dinerwares intuitive user interface lets you spend less time in front of a computer screen and more time with your guests, and our solid technological platform ensures high reliability you can count on.

## What is Dinerware POS used for?

[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per User, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Dinerware POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dinerware.com&name=Dinerware POS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dinerware POS

3.0 (7)

VS.

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$0.01

Per User, One Time

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (7)

Ease Of Use

4.2 (581)

Value For Money

3.5 (4)

Value For Money

3.8 (477)

Customer Service

2.7 (6)

Customer Service

3.7 (508)

## Dinerware POS alternatives

Highest Rated

[4.9 (4,637)](https://www.capterra.com/p/228571/Yodeck/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[3.8 (714)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (581)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142877/Restroworks/)

[View all alternatives](https://www.capterra.com/p/13946/Dinerware-POS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Delivery Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage order deliveries until they are received by the customers

Gift Card Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Loyalty Program

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Mobile Access

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Order Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Reporting/Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Dinerware POS 16 features

Create, manage, and send invoices or bills to customers

Accounting functionality within the system, not requiring integration with third-party tools

Manage order deliveries until they are received by the customers

Track employee schedules, availability, and performance across projects and tasks

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Allows users to view inventory and build a menu that's appropriate

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

View and track pertinent metrics to find patterns and gain insights from data

Generate separate bills for various meals and combos within a complete order

Distribute a bill into multiple payers according to the proportion suggested by the payers

Assign waitstaff and coordinate the table services

Get Advice

We can help you find the software with the features you need.

Features

3.7 (6)

3.7

Based on 6 reviews

## Pricing

Value for money

3.5 (4)

Free Trial

Basic

$0.01

Per User,One Time

Value for money

3.5 (4)

3.5

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.7 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.7 (6)

2.7

Based on 6 reviews

## User reviews

Overall rating

3.0

Based on 7 reviews

Filter by rating

5(3)

4(0)

3(0)

2(2)

1(2)

Mentioned topic

Sorted by most recent

DV

David V.

Restaurant owner

Food & Beverages

### "Sneaky rip offs"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 31, 2023

Hit and miss but mostly miss once I tried to cancel while staying within my rights according to the contract.

Pros

It works at times. When needing help just hope it is only needed during government kind of business hours similar to a post office.

Cons

Customer support and vagueness of contract.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Mila C.

Business Systems Analyst

Food & Beverages

### "Friendliest Restaurant POS Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 7, 2022

Pros

I love how easy it is to use this software. I use this in my side gig at a restaurant/bar, and it is by far the most user friendly POS software. Not only can you move items around on a check, but you can split items with multiple people, and split or put together multiple people for checks. PERFECTION!

Cons

I literally cannot think of another way to improve this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TA

Trent A.

Owner

Food & Beverages

### "POS (doesn’t stand for point of sales with Dinerware)"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 23, 2019

This has been the worst experience you could imagine. The tech support is a joke. Nobody knows the software.

Pros

It seemed to do everything that most POS systems do and the company flipped our existing system for no money (except 3 additional terminals $9500) for the same monthly maintenance fee as I was paying on a 11 month old system.

Cons

The reports and boh system are horrible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Cailin H.

Financial Analyst

Restaurants

### "Not a Reliable System"

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

April 24, 2019

My company has not had a good experience with Dinerware and will be searching for a new POS System.

Pros

As an analyst who mostly uses this software to collect data from our restaurants I do like some of the reports that are available in Home Office. I have the ability to view everything from sales and transaction details to product mix and employee time sheets.

Cons

We seem to constantly have issues with the software being down at our restaurants. Home Office often doesn't work for certain locations or if it does, reports will take forever to run. Also, I hate the fact that I can't log in once to see all restaurants together. I have to log out and back in to switch between stores which is a huge pain and a waste of time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Emilia S.

Server

Food & Beverages

### "I have used this software working at a restaurant."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2017

This software helps a lot in organizing orders.

Pros

The software is self explanatory. It is easy to use and easy to grasp. It helps run the restaurant smoothly.

Cons

The software font is not exactly the more aesthetically pleasing. A better text font would be appreciated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Troy L.

### "Easy to use, robust POS for the service industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 3, 2017

The new gold standard in service industry POS. Specials, discounts, deep menus... split checks/tables, everything you need to run your bar/cafe/restaurant/coffeshop

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Connie S.

owner

### "Expect to buy a whole new system every 3 years"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 4, 2015

I've used this software for over 14 years in my restaurant. The interface is easy and there are lots of programming options which makes it attractive, but it runs on Microsoft-based software so we have had to buy a whole new computer system every 3-4 years because the whole thing melts down! They have telephone tech service for which I pay $70/month (if they have to come out to my restaurant, it costs WAY more!). By the time they get back to me (6-7 hours on average), I've already either fixed it myself or had one of my tech buddies come out to fix it. LOTS OF BUGS in the system. The last time change to daylight savings time, our whole system inexplicably reverted to 2002 (!!!) and we lost all of our tickets for the entire day! We are now about to buy yet another new POS system (this last one melted down after just 3 years). We are NOT going to buy Dinerware again. Having to spend $4000 every 3 years on a new POS system is unacceptable. Dinerware is now owned by Heartland, a huge mega credit card processing company, so their service is totally impersonal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/13946/Dinerware-POS/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)