Kitonik s.r.o.

BSC Designer

4 / 5 16 reviews

Who Uses This Software?

Business executives who need to have a good picture of what's happening in their businesses. One can mapping just few goals with few KPIs, or cascade the business scorecard across the company.


Average Ratings

16 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $49.95/month/user
  • Pricing Details
    $479.40 / year
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • Kitonik s.r.o.
  • www.bscdesigner.com/
  • Founded 2001
  • Czech Republic

About BSC Designer

BSC Designer is a professional performance management software oriented on Balanced Scorecard framework, KPIs, and strategy maps. There is a PRO edition for Windows desktop, cloud-base SaaS, and locally hosted server application.


BSC Designer Features

  • Ad hoc Analysis
  • Ad Hoc Reports
  • Budgeting & Forecasting
  • Consolidation / Roll-Up
  • Dashboard
  • Key Performance Indicators
  • Predictive Analytics
  • Qualitative Analysis
  • Quantitative Analysis
  • Scorecarding
  • Strategic Planning

BSC Designer Reviews Recently Reviewed!


Really enjoyable trip around BSC

Jun 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The BSC Designer Software is an excelent alternative when you need to work with BSCs. It has a lot of functionalities that help you to organize your work. These are some experiences I had when using this tool.
1- Really easy to install and everything built in DB (you dont need to install aditional software).
2- The support is wonderful. In their websites they have a lot of information about BSC, they have online training programs and they give specialized and personalized attention to all its customers.
3- The development team is really fast and they are always listening all the customer or users suggestions to add more functionalities or adaptability to the software. (We need to configure the alert system using our enterprise email and they add this functionality in just weeks after I asked).
4- It has more functionalities that the average software I had review. Not just has a lot of freedom and flexibility in the KPI's definition (geographical location, types and sources) but a strong tool for Strategy Maps Visualization. You can set alerts for different changes in you KPIs and send automatical emails to their responsibles. You can define all the company information: Mission, Vission, Goals, indicators, etc.
5- The reports are really comprehensive, visually appealing and you can export them to different formats.
6- In comparison to other software with similar functionalities, BSC Designer is more affordable. The total cost of ownership for the desktop or web distribution is lower than other competitors.
The BSC Designer is a great option for everyone that want to start to use the balanced scorecard strategic performance management tool in their enterprise. It is not only a great software but has a great community, services and documentation that will clear your way for applying this tool effectively.

Vendor Response

by Kitonik s.r.o. on June 12, 2015

Judith, thank you very much for sharing your experience and for the detailed review.

Capterra-loader

Solved for us a major difficulty

Dec 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - I liked how it was well linking KPIs with Business Objectives
- How it automatically generate a map/graph of the relations between KPIs and Objectives
- Easy to use interface
- The ability to link the software with external sources like DBs and Excel files to import values
- The ability to give users different access controls is really excellent feature
- Generating reports is very good option
- The ability to backup all the data is very fast

Cons: - The way manually entering values for KPIs sometimes gives issues
- Even though the interface is easy to use, but it would be better to have an improvement in the look and feel of the overall portal

Overall: It allowed us to process one of the hardest tasks which was implementing KPI system within our company

Easy to use! 1 less than an hour you are able to create your own BSC

Nov 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: This software provides the sure success to be able to create a Balanced Scorecard from scratch in less than an hour. Why? because it is user friendly, it provides great examples and videos, in 30 minutes you understand the product and you will be able to define your BSC in other 30 with objectives, KPIs and data to run your bsc. I have use the software to teach BSC to c-level people and the students with a challenge of two days (without before knowledge of bsc and the tool) they have been able to make their own bsc without a great dedication.

Cons: The introduction of data is very slow as you have to enter the data value to value and date by date. It should be great to be able to enter all data in xls format directly in the tool.

Vendor Response

by Kitonik s.r.o. on December 04, 2017

Pedro, thank you for your testimonials. As of December 2016, we have completely updated the way to enter data via Excel both in PRO and Online versions. It is now much more user friendly.

I enjoyed the training that came with the software. It was intense and straight to the point.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I appreciated most the cascading part of the software, learning that we cascade by objectives and not by measures, an error I have made over and over again. It was easy to populate the KPIs into the strategy map and see how the parent scorecard and the childscorecard were linked.

Cons: I area of KPIs (after business goals and before the strategy map), where we have Performance Progress Value and Baseline. I think it could do with a little more clarity especially during the you tube explanation so that as they are populated, they are clear and are derived from data that is available to all employees

Confusing at the beginning, but interesting and engaging

Dec 05, 2017
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The templates/matrices are adaptable and easy to fill so long as information/data are available. Data analysis is easy. All features of the software are equally important and are well placed to suit any organization.

Cons: The software is quite expensive. As an individual user, I could not afford to purchase it given the cost. Similarly, my organization has no plans yet of purchasing such type of softwares. Hence, I used free trial to get aquainted with it.

Vendor Response

by Kitonik s.r.o. on December 22, 2017

Thank you for trying the tool, we hope to see you as a user of our software soon! As for the pricing, there is a freeware product with basic KPI-only functionality (BSC Designer Light); the commercial subscription to the cloud-based BSC Designer Online or BSC Designer PRO for Windows starts at $49.95/month.

We use BCS for more than six months. This allowed us to create and execute the strategy

Dec 24, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It most closely meets the BCS methodology. Has a simple interface, communication goals with indicators. Indicators can be calculated in a different way. The indicator panels are convenient and informative.

Cons: There are disadvantages of the interface when working on small screens. I would be helped by a mobile application that displays the required indicators.

Overall: we began to understand where it was necessary to direct efforts to achieve goals

I'm a QA Section Head in pharmaceutical company, i monitor company objectives

Nov 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i like overall monitoring of all KPIs in one screen, also color indicator of each KPI and design of stratgy map

Cons: benchmark graph, reporting system and Use stop lights to see whether these values are in the expected range

Overall: Monitor each KPI current performance
Continual improvement to my work environment
use it as a tool in employees appraisal

Vendor Response

by Kitonik s.r.o. on December 04, 2017

Mohamed, thank you for your opinion! The stoplights and reporting functions are already there in the latest version of the software. If you have some specific requirements that would make the tool fit your business processes better, let us know, and we'll consider adding them to the development roadmap.

Practical tool implementing all concepts of the original model

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What-if analysis helps to forecast the behaviour of KPIs. Another thin I like is the transformation or normalization of scales based on optimization functions.

Cons: Linking to external data. Some Business Intelligence features could be part of the tool. Dashboard is like an iceberg: there is a sophisticated implementation behind it.

Overall: Better involvement in BSC concepts

Easy to understand and great graphics

Nov 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Adaptability and information process to produce results. The graphics are great and they are very easy to present and explain to an audience.

Cons: Too many steps to get the final results. We should have some analytics interpretation in the process to speed the outcome.

A very nice and easy application to use and develop BSC models

Jul 15, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This application was very well designed; the interface is organized in a way that it is self explained reducing dramatically the learning curve. From the business themes, you go through the strategic objectives, KPIs, dashboard and initiatives, all this information is contained in the same database, thus allowing easy access and updates. In the same way, several tools are present to import and export data, making easy to communicate objectives to various departments.

Vendor Response

by Kitonik s.r.o. on July 16, 2015

Marco, thank you a lot for the feedback. It's great to see BSC Designer is used by TAP airlines.

An excellent tool

Dec 04, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface, which shows progress and advances in a very practical way for the entire company and allows us to make quick decisions.

Cons: It's very little. But I think the online version could improve in its appearance, especially the board. Another thing is that there is no app for IOS.

Vendor Response

by Kitonik s.r.o. on December 05, 2017

Thank you for your opinion!

Good software for control the KPI¿s. I recommend for who be interest in implemente the KPI¿s controls in their process

Nov 27, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The capacity in molding that what we need. The excellent content about and explaining what is BSC and the information disposable on the website.

Cons: Unhappily the BSC could be in Portuguese. It would help the users that do not understand, a lot, about the English language

Vendor Response

by Kitonik s.r.o. on December 04, 2017

Thank you for your opinion! We¿d like to use this opportunity to let all potential users know that BSC Designer is now available in Portuguese (its Brazilian version). The Cloud-based version in Portuguese can be accessed at pt.webbsc.com

This software is very good but i found it's operation is little but complex.

Nov 25, 2017
5/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It covers all the area of the BSC and individual can keep record according to KPI as well as it has dashboard and scorecard which will helps a lot.

Cons: It's operation is bit complex, like other software (for example: spider) it can not easily understandable specially for the user who are using it in the initial stage.

Overall: We can develop our organizations scorecard, dashboard by using this software. as well as we can keep our daily record through this software.

Vendor Response

by Kitonik s.r.o. on December 05, 2017

Saifur, thank you for your opinion! Hopefully our new training videos for BSC Designer Online will help new users to get started with the software easier.

works well with balanced scorecards, sometimes hard to work with and adapt to business practices

Jan 16, 2018
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: comprehensively covers nearly all aspects of the balanced scorecard, including measures, progress with measures, and linking measures

Cons: the reporting function - it didn't allow for much change or customization and we were unable to pull the kind of reports we had hoped for

Overall: understanding how the balanced scorecard could be digitized

Vendor Response

by Kitonik s.r.o. on August 10, 2018

Hi Sandra, thank you for your review! Agree with you, that the reports were not flexible enough. I'm sharing a short update with you and other users: we have recently implemented a new version of the reports that now allows much more customization. You can check them out in the latest version.

The tool is really useful, includes many features that help building your own bsc.

Nov 26, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is an strong and powerful software. Kpi's are good and helpful to develop many profiles.cfor me as an user/admin has been really helpful

Cons: You really have to work to understand some of the features that are not easy to locate, when working with the tool, sometimes it can be slow to arrange what you need

Overall: I have been using the tool to identify some kpi that match with some needs i identify for many diferent profiles

Vendor Response

by Kitonik s.r.o. on December 05, 2017

Thank you for your opinion!

easy to use

Nov 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: covers many necessary, modern KPI functions for many areas of an enterprise and easy understandable for many types of coworkers

Overall: easy to implement a good information system on the enterprise

Vendor Response

by Kitonik s.r.o. on December 04, 2017

Thank you for your opinion!