# FreshMail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FreshMail Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/139511/FreshMail

---

# 

 FreshMail Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FreshMail

## What is FreshMail?

FreshMail puts the power of email marketing campaigns in your hands - from the newsletter creation stage to sending and tracking your message. The system provides users in an intuitive tool for newsletter creation - FreshMail Designer - based on the drag & drop method and rich in beautiful ready-to-use email templates. You can use a variety of tests to optimize the campaign to deliver the best possible results. Sending email campaigns have been never so easy!

## What is FreshMail used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Email Management](https://www.capterra.com/email-management-software/)

Top alternative

Featured

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

89%

Neutral

9%

Negative

2%

Starting price

€12

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FreshMail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://freshmail.com&name=FreshMail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FreshMail

4.4 (44)

VS.

[4.6 (3,407)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

€12

Other, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (41)

Ease Of Use

4.6 (13,261)

Value For Money

4.3 (33)

Value For Money

4.5 (10,030)

Customer Service

4.5 (38)

Customer Service

4.5 (9,824)

## FreshMail alternatives

[4.3 (2,912)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,325)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

[4.5 (17,572)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Starting price

$13.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/110228/MailChimp/)

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

[4.7 (2,256)](https://www.capterra.com/p/136603/MailerLite/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136603/MailerLite/)

[View all alternatives](https://www.capterra.com/p/139511/FreshMail/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

List Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage contacts across multiple mailing lists

A/B Testing

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

CAN-SPAM Compliance

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Customizable Fields

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

ROI Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

FreshMail 35 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Track the amount of clicks on individual products to measure campaign results

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Store and manage images

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

Receive data and information in real time

Active monitoring of systems, applications, or networks

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Send promotional campaigns or transactional messages via text messages

Filters used to determine different types of malware threats

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.3 (33)

4.3

Based on 33 reviews

## Pricing

Value for money

4.3 (33)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/139511/FreshMail/pricing/)

Starter

€12.00

Other,Per Month

It includes:

-   1 Access Account
-   Email Marketing
-   Form Creator
-   Landing Page BETA
-   \- Max. 5
-   Support via Email

Standard

€44.00

Other,Per Month

It includes:

-   3 Access Account
-   3 Access Accounts
-   Email Marketing
-   Form Creator
-   Landing Page BETA - No Limit
-   Support via Email & Telephone
-   Tracking Code
-   Webinars up to 100 Participants

Pro

€94.00

Other,Per Month

It includes:

-   10 Access Accounts
-   Consulting Services - 3h
-   Dedicated IP
-   Dedicated Sending Domain From
-   Deliverability
-   Email Marketing
-   Form Creator
-   Landing Page BETA - No Limit
-   Monitoring of Email
-   Onboarding
-   Priority Resolution of Notifications
-   Support via Email & Telephone
-   Tracking Code
-   Webinars up to 300 Participants

Enterprise

€580.00

Per Month

It includes:

-   2 Dedicated Ips
-   Access Accounts - No Limit
-   Consulting Services
-   Customer Account Specialist
-   Dedicated Sending Domain From
-   Highest Message Throughput
-   Individual Reports
-   Priority Resolution of Notifications
-   Webinars up to 500 Participants

Value for money

4.3 (33)

4.3

Based on 33 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (38)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (38)

4.5

Based on 38 reviews

## User reviews

Overall rating

4.4

Based on 44 reviews

Filter by rating

5(25)

4(14)

3(4)

2(0)

1(1)

Mentioned topic

Sorted by most recent

MG

Maria G.

Creative Director

Marketing and Advertising

### "Efficient but not intuitive"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

November 24, 2022

I think that freshmail is one of the best options of this type of software on the market, but yet it need a lot of improvement. The price is quite high.

Pros

It is, without a doubt, a good software for email marketing and email automation. Very efficient with good support team. All the problems that we has were solved very quickly

Cons

The layout and email creator are not intuitive, it is hard to customize items.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Lead Customer Success Manager

Information Technology and Services

### "A pretty basic tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 21, 2022

Pros

I feel like this is a good tool to start working with, but now when you need advanced options.

Cons

As a professional I had growing expectations and needs, which were not met by the limited capabilities unfortunately, and had to switch

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Carlos Felipe V.

Office Manager

Construction

### "Excellent Tool for Email Marketing Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 1, 2021

Pros

This help our company a lot on email marketing campaigns, specially when we wanted to get new customers on new Atlanta area.

Cons

Only the interface aspect, something more comfortable for the user.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sr Operations Manager

Information Technology and Services

### "Great alternative of Mailchimp - so far, winning the battle!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2021

Pros

Their 24/7 support is great, really valuable to have when setting everything up. I had a few problems, but they were quick to resolve and their customer service is great. The platform for email marketing is one of the best features FreshMail has.

Cons

The servers are laggy, I lost a few templates or emails that took time to do because of the disconnection issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PM

Pawel M.

Online Media Manager

Leisure, Travel & Tourism

### "FreshMail Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

March 16, 2021

I can recommend Freshmail with a clear conscience to anyone who wants to run mailing campaigns

Pros

The biggest advantage of Freshmail is the multitude of templates for sending e-mails as well as transparency and ease of use.

Cons

With larger subscriber bases Freshmail becomes expensive to use. It happened that Freshmail system blocked upload of new leads to my base.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Production Team leader

Information Technology and Services

### "Email Campaigns"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 15, 2020

this is perfect for small businesses since the user only pays for the amount of messages that they send.

Pros

Email campaigns have never been made so easy and efficient. Fresh mail offers a well organized interface, with marketing tips and advice for the user that has no idea what they are doing.

Cons

some of the plugins are difficult to integrate which is major drawback for the user intending to use those plugins. The application is web based which can be a drawback for some one who does not have internet access.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Eliza S.

Marketing Director

Health, Wellness and Fitness

### "At First I liked it..."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

December 3, 2019

Overall, I am not very happy with Freshmail and it does not get to peoples' inboxes, so I just recently switched from it.

Pros

I chose this software because it had the best design features for e-mailing newsletters. It has a great array of styles and fonts.

Cons

It has a very frustrating glitch or feature in which you can lose all of your work if you don't constantly save it and close it out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing Manager

Marketing and Advertising

### "Easy emailing creator"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 22, 2019

Pros

This app is for me really easy emailing creator - both on the template and on my own imagination. I like also automate my emails campaign.

Cons

Sometimes I have a problem with setting any function because it is difficult to find ...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Krish M.

Ambassador

Computer Software

### "Everything that I need in an Email client"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 25, 2019

Pretty good for email campaigns and newsletters, however for naive users, might take some time to figure out the fundamentals and API usage, apart from that it's worth the money

Pros

Quick responding methods and optimized conversations Love the automation and templates

Cons

Plugins and integrations should be improved in terms of ease of installing them Make better documentation or tutorials for using the API

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Global Change Manager

Pharmaceuticals

### "Works well but does not bring added value in comparison to competiton"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

January 4, 2019

Pros

I have used FreshMail for a few weeks during testing period of multiple tools for newsletter and mailing management. It has all the essential functionalities but nothing that would make it outstanding.

Cons

The overall usability of the tool was slightly worse than for other tools we used. The visual editor was a little buggy, it was not smooth to prepare new templates using it (not the HTML, but just the basic visual one provided in the tool). The pricing is fair, but some of the competition have more included in basic/free accounts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kamil L.

Information Technology and Services

### "The best platform for companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2018

Pros

I think its one of the best platform to sending personalized newsletters ever created. Fast, easy and cheap solution for every business.

Cons

User interface isn't very intuitive, i don't know how to integrates some plugins with Freshmail,i didn't saw simple way to do it. I think better UI or guide will be great improvement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NC

Natalia C.

### "Easy marketing for everyone."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 13, 2018

Pros

If have to make campaigns this solution can make it fast and effective. I think it's best tool for every business.

Cons

Maybe FreshMail is too expensive solution and you can find other tool which is cheaper and do great job.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing Specialist

Marketing and Advertising

### "Everything you expect from email marketing tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 9, 2018

All you need in a everyday work.

Pros

It is very easy to use (especially comparing to other similar tools) and intuitive. All functionalities are easy to find and use. Even if you are not that experienced when it comes to email marketing, you will not have any problems with using Freshmail. And the customer service is very helpful.

Cons

Sometimes it may be difficult to import data or make some synchronizations but it's not anything which can't be overcome.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Erica P.

CEO

Internet

### "Intuitive newsletter tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 6, 2018

Pros

With FM I can make my communication with contractors easily and automatically. I have design tools, beautiful free mailing templates, autoresponders. I pay only for sent messages - very good for small businesses. It has very good statistics, so I can analyse almost everything such as reads, clicks, signouts etc. Everything in cloud. ... great!!

Cons

I do not see any weaknesses of this software yet

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

Dale G.

Marketing Manager

Music

### "Great User Interface, Not So Great Everything Else"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

October 1, 2018

Due to the server issues, we did move on from Freshmail to Mailchimp, but I wouldn't say Freshmail is all that bad, they just need to do a little housekeeping, tidy up those servers and consider making English the first language of the business.

Pros

The thing that attracted me to Freshmail's email marketing platform was that, to me, it seemed to give more flexibility in terms of getting creative with the interface than other alternatives such as Mailchimp. The templates seem to have more personality and, design-wise allowed a greater level of creative freedom.

Cons

Here's the problem - I just don't think Freshmail has the cleanest servers. Unfortunately, we had issues with emails being marked as spam and had difficulties with the Freshmail customer service team in resolving this. Also, there were a few language barriers at times as they are based out of Poland and you'd find the software having random splashes of Polish now and then.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Matylda C.

Content Specialist

Computer Software

### "Simple email marketing tool with great analytics"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

August 5, 2018

Pros

I really like how easy it is to track the results of your email campaigns - their analytics feature is a big plus! It is also easy to A/B test stuff which - as a marketer - I find very helpful.

Cons

It is not the most intuitive email marketing tool to use as it simply lacks at least some of the essential features like the ability to pause and edit your email campaigns once they've been scheduled to go out (now you need to email them to pause them).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KO

Kinga O.

Community Manager

Information Technology and Services

### ""

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 3, 2018

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Siobhan A.

### "Really gorgeous email marketing software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 6, 2018

Pros

If you're a design junkie and want really beautiful branded emails, ditch Mailchimp and get this. Drop and drag design, multiple easy ways to import mailing lists, good stats and recommendations on how to get more opens and actions. Just great.

Cons

Little bit pricey once you exceed the free plan, although in line with Mail chimp and other big names. Sometimes buggy and looses edits if your Internet connection is unstable and not much option to design offline.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Michal L.

Business Development Manager

### "Very good email marketing platform."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

April 5, 2018

Pros

Very easy to use. Vera affordable. A lot fo features. Very intuitive for users. Easy to set up and strat using.

Cons

No webinar module, which compared to getresponse is a problem. But if you don't need webinars it's ok.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Artur J.

Search Engine Optimization Specialist

Marketing and Advertising

### "I enjoy using FreshMail and find it easy and useful in its price category. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 17, 2017

Good insights about my subscribers database and possibility to clean it up from bouncing emails.

Pros

Many high-quality templates Easy to use A/B testing feature Good interface Clear campaign wizard Grouping messages and subscribers Good insights

Cons

The offer says otherwise, but from my experience messages filtered to spam are more common than a business would usually accept The templates are good, but the differences between how they are viewed within campaign wizard and in particular email clients is very big.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Harriet W.

Marketing Executive

Market Research

### "Easy to learn and easy to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2017

Pros

I like how user friendly Freshmail is. The template designer has a lot of pre-made templates and I created mine by just tweaking the one I really liked. All my contacts are easy to manage and to organize. I’m building my email list with their plugin for Wordpress and that works fine as well.

Cons

Free plan don’t have a possibility to create drip campaigns, I had to upgrade to enable this feature.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sebastian B.

Design Manager

Media Production

### "Design Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2017

In the company where I work one of my duties is creating email marketing campaigns. With the system I used before, everything was much more complicated and it took me a lot of time to create responsive newsletters. Since I started with FreshMail, everything is much easier and I can't believe I wasted so much time before!

Pros

Setting up a campaign is very easy. Everything in the system is well organized and easy to follow and making your own beautiful newsletter is easy. Moreover, I like the wide range of free responsive templates.

Cons

Marketing automation features are not too advanced. I'd like to see tighter connection with Google Analytics so I could segment based on GA dimensions and metrics.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HK

Hadley K.

Director

### "Great price for the value. The system is easy to learn and to set up"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 4, 2017

Pros

Segmentation, autoresponders, personalization and email testing. Great campaign editor, very intuitive.

Cons

More direct integrations! I am able to go around it with Zapier but it takes more time to set up. Apart from that good

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Matt S.

Translator

### "I've been using freshmail for quite some time and it's a great tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2017

Pros

Great resource centre with a lot of know how about the system and about email marketing. The system itself is very intuitive too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Conrad W.

Owner

Internet

### "I send a lot of emails. Regular newsletter, mailings and autoresponders. Sometimes things go wrong a"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2017

I own an agency that sends emails for clients. We are happy that all emails display correctly on different devices, so we don't need to put much work into design.

Pros

Very intuitive tool, I didn't need much time to master it. Also customer support is very responsive and prompt.

Cons

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Popular comparisons

[Gmail vs FreshMail](https://www.capterra.com/compare/139511-202338/FreshMail-vs-Gmail) 

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