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FreshMail puts the power of email marketing campaigns in your hands - from the newsletter creation stage to sending and tracking your message. The system provides users in an intuitive tool for newsletter creation - FreshMail Designer - based on the drag & drop method and rich in beautiful ready-to-use email templates. You can use a variety of tests to optimize the campaign to deliver the best possible results. Sending email campaigns have been never so easy!
Provider
FreshMail
Located In
United Kingdom
Foundation
2008
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Live Online, Videos, Webinars, In Person, Documentation
Support
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base
We offer email marketing solutions for firms of every size and budget that want to open a powerful marketing channel direct communication and sales to drive revenue through online strategies.
Content Source: FreshMail
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FreshMail Reviews
Pros
The templates seem to have more personality and, design-wise allowed a greater level of creative freedom.
The thing I really liked was getting free newsletters from freshmail with advice and tips on making great campaigns - a nice extra for people like me just starting out.
Most of all the features or easy to use and thanks to guidelines in the system it’s easy to learn why and what you should do send a successful campaign.
I also like the range of free responsive templates that you can use - it’s a real inspiration.
Cons
Sometimes I have a problem with setting any function because it is difficult to find.
Sometimes buggy and looses edits if your Internet connection is unstable and not much option to design offline.
No webinar module, which compared to getresponse is a problem.
Service is horrid and slow. Especially for this day and age.
"Excellent Tool for Email Marketing Support"
Pros: This help our company a lot on email marketing campaigns, specially when we wanted to get new customers on new Atlanta area.
Cons: Only the interface aspect, something more comfortable for the user.
"The best platform for sending personalised newsletters"
Overall: I’ve tested a few different vendors and after using Mailchimp for a long time I switched to Freshmail. At first it mostly for cost reasons but it turns out that their customer support really impressed me. I really like being able to write or call and get quick answers for everything.
Pros: Freshmail Designer is what I like most. You can select templates or create your own from scratch and add whatever elements you want with one click. Everything looks really professional when you’re done. The other thing worth mentioning is automation with Google Analytics. It’s easy to send autoresponders to subscribers who complete goals that i set in google like “visit price page” and that person will get a message from me. Putting a small discount offer in that messages get really good results.
Cons: The integration with Google Analytics wasn’t easy for me but once I got the hang of it I could figure it out and set up new autoresponders with a few clicks.
"Great User Interface, Not So Great Everything Else"
Overall: Due to the server issues, we did move on from Freshmail to Mailchimp, but I wouldn't say Freshmail is all that bad, they just need to do a little housekeeping, tidy up those servers and consider making English the first language of the business.
Pros: The thing that attracted me to Freshmail's email marketing platform was that, to me, it seemed to give more flexibility in terms of getting creative with the interface than other alternatives such as Mailchimp. The templates seem to have more personality and, design-wise allowed a greater level of creative freedom.
Cons: Here's the problem - I just don't think Freshmail has the cleanest servers. Unfortunately, we had issues with emails being marked as spam and had difficulties with the Freshmail customer service team in resolving this. Also, there were a few language barriers at times as they are based out of Poland and you'd find the software having random splashes of Polish now and then.
"I enjoy using FreshMail and find it easy and useful in its price category. "
Overall: Good insights about my subscribers database and possibility to clean it up from bouncing emails.
Pros: Many high-quality templates Easy to use A/B testing feature Good interface Clear campaign wizard Grouping messages and subscribers Good insights
Cons: The offer says otherwise, but from my experience messages filtered to spam are more common than a business would usually accept The templates are good, but the differences between how they are viewed within campaign wizard and in particular email clients is very big.
"Easy to learn and easy to use!"
Pros: I like how user friendly Freshmail is. The template designer has a lot of pre-made templates and I created mine by just tweaking the one I really liked. All my contacts are easy to manage and to organize. I’m building my email list with their plugin for Wordpress and that works fine as well.
Cons: Free plan don’t have a possibility to create drip campaigns, I had to upgrade to enable this feature.
