---
title: "Spacewell Workplace & Asset Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Spacewell Workplace & Asset Software - reviews, pricing plans, popular comparisons to other Space Management products and more."
source_url: "https://www.capterra.com/p/139529/myMCS/"
page_type: "product"
language: "en"
publication_date: "2026-10-12"
---

# 

 Spacewell Workplace & Asset Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Spacewell Workplace & Asset

## What is Spacewell Workplace & Asset?

The Spacewell space management solution offers facility, workplace and real estate managers a single platform to streamline and optimise buildings, workplaces and asset portfolios. Struggling to achieve optimal workspace management that reflects the organisation's dynamic needs? With hybrid teams, space management remains a big challenge. Meet Spacewell: - Effectively analyse and manage space occupancy for hybrid teams in real-time. - Eliminate wasted space with auto-canceling no-show desks. - Air quality monitoring and the best certified sensors for more productive and happier teams. - Save up to 30% of facility management costs. Spacewell is a recognized leader in space management (IWMS), offering an end-to-end, all-in-one, and highly configurable building and IWMS solution that easily integrates with your building. +30 years of industry expertise; Founded in 1989 +120 smart connected buildings +280 employees +3000 clients in over 20 countries Request a product demo now!

## What is Spacewell Workplace & Asset used for?

[Facility Management](https://www.capterra.com/facility-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Work Order](https://www.capterra.com/work-order-software/)

Top alternative

Featured

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Spacewell Workplace & Asset?[Manage this product listing](https://www.g2.com/products/spacewell-workplace-asset/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Spacewell Workplace & Asset

4.6 (34)

VS.

[4.8 (227)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/)

Starting Price

Contact vendor

Starting Price

$249

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (34)

Ease Of Use

4.8 (225)

Value For Money

4.4 (30)

Value For Money

4.8 (178)

Customer Service

4.5 (33)

Customer Service

4.8 (193)

## Spacewell Workplace & Asset alternatives

[Othership](https://www.capterra.com/p/266602/Othership/)

[4.8 (132)](https://www.capterra.com/p/266602/Othership/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/266602/Othership/)

[WorkInSync](https://www.capterra.com/p/215113/Work-in-Sync/)

[4.8 (141)](https://www.capterra.com/p/215113/Work-in-Sync/reviews/)

Starting price

$2.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/215113/Work-in-Sync/)

Highest Rated

[QReserve](https://www.capterra.com/p/165001/QReserve/)

[4.9 (38)](https://www.capterra.com/p/165001/QReserve/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/165001/QReserve/)

[Kadence](https://www.capterra.com/p/229863/Kadence/)

[4.6 (29)](https://www.capterra.com/p/229863/Kadence/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/229863/Kadence/)

## FAQs about Spacewell Workplace & Asset

Overview

### Which roles and teams benefit most from Spacewell Workplace & Asset?

Spacewell Workplace & Asset is most used by facilities managers, workplace support leaders, maintenance teams, and property heads managing space, service requests, and asset upkeep. IT and application administrators oversee system configuration and data quality, while project managers and directors track workplace initiatives, operational costs, and portfolio decisions.

Answer based on 34 reviews

Overview

### What company size and specific industries is Spacewell Workplace & Asset built for?

Spacewell Workplace & Asset is designed for facility, workplace, corporate real estate, and maintenance teams in organizations that manage buildings and workspaces. It fits companies needing support for facility management, cleaning, and maintenance, including commercial property, corporate real estate, and workplace operations.

Features and Usability

### What are the key features of Spacewell Workplace & Asset?

Spacewell Workplace & Asset offers space and workplace management features including desk booking, room booking, common space booking, real-time availability, and employee locator. It also includes floor plans and maps, capacity planning, space usage reporting, maintenance planning, inventory management, task management, and service request portal.

Integrations

### Which third-party tools and platforms does Spacewell Workplace & Asset integrate with?

Spacewell Workplace & Asset integrates with 10 third-party tools and platforms, including Excel Add-ins, Google Calendar, Google Maps, Looker, Tableau, Workday Workforce Management, SAP Ariba, SAP Business One, JD Edwards EnterpriseOne, and Geotab. It also connects to Outlook Export, SharePoint Backup, Salesforce Backup, and Word LX.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does Spacewell Workplace & Asset offer?

Spacewell Workplace & Asset provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material for setup, feature review, and ongoing use.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Spacewell Workplace & Asset offer?

Spacewell Workplace & Asset provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Reviewers describe the helpdesk as helpful and easy to use, with positive experiences during major changes and projects, though some note that project-related support can take longer than desired.

Answer based on 2 reviews

User interface

### How easy is the Spacewell Workplace & Asset interface to use?

Spacewell Workplace & Asset provides a flexible, generally intuitive interface for managing workspaces, assets, service requests, and property information. Facility and portfolio teams value configurable screens, map access, and mobile request options. Some users face a learning curve with navigation, reporting, and custom configurations, especially when adapting the platform beyond standard facility management.

Answer based on 10 reviews

## Features

Document Storage

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Amenity Labels

Ability to label spaces with available amenities, such as equipment, so users can book appropriate spaces for their needs

Annotations

Highlight content and/or make notations about parts of content

Availability Status

Allows users to set personal availability.

Spacewell Workplace & Asset 45 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Amenity Labels: Ability to label spaces with available amenities, such as equipment, so users can book appropriate spaces for their needs
- Annotations: Highlight content and/or make notations about parts of content
- Availability Status: Allows users to set personal availability.
- Booking Systems Integrations: Integrate with other forms of facility, asset or space management software platforms.
- Capacity Planning: Determine and plan production capacity based on changing demands
- Common Space Booking: Allows users to select and reserve shared/common spaces for a specified period of time
- Customized Floor Plans: Allows administrators to design their virtual office themselves.
- Desk Booking: Allows users to select and reserve desks for a specified period of time
- Document Sharing: Supports release of reports and documentation for post-emergency compliance or notification purposes.
- Document Storage: Store and organize documents in a centralized system
- Employee Locator: Provides an updated view of who is in the office and which spaces they have booked, allowing colleagues to easily find one another
- External Video Conferencing: Allows users to video chat with external entities within the platform.
- Facility Management: Manage the maintenance of building facilities
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour
- Forecasting: Form predictions based on past and present data/trends
- Graphing: Auto-generates or allows users to create diagrams and graphs based on imported data.
- Green Building Operations: Monitor energy and water usage in buildings, use energy usage data to generate actionable reports, and forecast the performance of "green" initiatives to reduce energy costs, greenhouse gas emissions, and other associated waste.
- Guest Links: Provides links to allow users into the virtual workspace.
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Maintenance Planning: Schedule and assign maintenance work orders to engineers or technicians from within the system. Work orders can be prioritized according to a series of predetermined factors in order to streamline operations.
- Meeting Cancellation Protection: Ability to implement a check-in feature to release meeting rooms in the event that a meeting is cancelled or the room is no longer needed
- Mobile Application: Offers a mobile app version for volunteers to receive relevant information and manage their volunteer history.
- Mobile Field Access: Facilitate maintenance planning and task completion with mobile access to facility management tools.
- Move Management: Coordinate employee and asset moves, adds, and changes (MAC) to reduce associated costs and minimize organizational disruption
- Office Decor: Allows users to decorate their virtual office space.
- Personal Offices: Allows individual users to create personal offices within the virtual workspace.
- Real-Time Availability: Provides real-time availability so users can see which spaces are available at any given moment, allowing them to book desks or rooms on demand
- Reporting & Dashboards: Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Service Request Portal: Respond to and manage facility reservations and maintenance requests submitted through a centralized web portal.
- Shelf Planning: Process of arrangement and optimization of product placement on retail shelves using data-driven insights
- Simultaneous Screen Sharing: Allows multiple users to share their screen simultaneously.
- Space Planning: Provide information detailing how the space inventory in a building is used, what assets currently occupy that space, and how the assets are arranged in order to optimize the management of space inventory.
- Space Usage: Allow administrators to measure demand of the space and utilization of the workspace.
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Team Neighborhoods: Provides users with the ability to book spaces within a designated neighborhood to allow teams to sit together
- Templates: Sample files or documents that could be customized as needed or used as is
- Trends & Preferences: Provides administrators with the tools to analyze employee trends and preferences in the workplace, providing useful data for space planning and layout
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Virtual Receptionist: Provides a virtual receptionist for guests.
- Whiteboarding: Provides a whiteboarding space or whiteboarding tools in the workspace.

---

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Features

4.7 (33)

4.7

Based on 33 reviews

## Pricing

Value for money

4.4 (30)

Entry

.

It includes:

-   Space Management
-   Manage spaces: Portfolio, rooms, desks and floorplans.
-   Floorplans: 2D CAD Visuals.
-   Reservations
-   Book spaces: Simple reservation system
-   Single sign-on: Easy login for users.
-   Mobile app: Reserve spaces on the go.
-   Reservation pattern dashboards: Analyze booking trends.
-   Occupancy Intelligence
-   Smart sensors: Monitor occupancy with motion sensors.
-   Real-time data: View sensor data on web or mobile.
-   Data Export: Download sensor data for external analysis.
-   Sensor alerts: Receive notifications for sensor issues.
-   Timelapse: Replay past occupancy trends

Advanced

.

It includes:

-   Booking, Collaboration & Services
-   Calendar sync: Integrate with Outlook or Google.
-   Kiosk & displays: Room & floor panels for easy bookings.
-   Collaboration: Find colleagues & make group bookings.
-   Service requests: Report issues or book services.
-   Add services: Include amenities or equipment.
-   Space Optimization & Visualization
-   3D drawings: Visualize floorplans in 3D.
-   Dynamic zones: Group spaces into neighborhoods.
-   AI automation: Automatically release unused spaces.
-   Data, Sensores & Integrations
-   Smart sensors: Monitor Indoor Air Quality with air sensors.
-   Data analysis: Analyze Reservation & Occupancy trends.
-   Data analysis: Analyze air quality data.
-   Open API: Access data for integrations.

Ultimate

.

It includes:

-   Booking, Collaboration & Services
-   Calendar sync: Integrate with Outlook or Google.
-   Kiosk & displays: Room & floor panels for easy bookings.
-   Collaboration: Find colleagues & make group bookings.
-   Service requests: Report issues or book services.
-   Add services: Include amenities or equipment.
-   3D drawings: Visualize floorplans in 3D.
-   Dynamic zones: Group spaces into neighborhoods.
-   AI automation: Automatically release unused spaces.
-   Data, Sensores & Integrations
-   Smart sensors: Monitor Indoor Air Quality with air sensors.
-   Data analysis: Analyze Reservation & Occupancy trends.
-   Data analysis: Analyze air quality data.
-   Open API: Access data for integrations.

Value for money

4.4 (30)

4.4

Based on 30 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

Looker](https://www.capterra.com/p/169053/Looker/)[

JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)[

Geotab](https://www.capterra.com/p/18289/MyGeotab/)[

SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (33)

4.5

Based on 33 reviews

## User reviews

Overall rating

4.6

Based on 34 reviews

Filter by rating

5(21)

4(11)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NR

nico R.

Immo head

Financial Services

### "Ticketing system Axxerion"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 12, 2023

Pros

Spacewell offers a wide variety of products in multiple languages. Personalizations are always possible but the basis remains globally the same for all customers, meaning easy maintenance & updates.

Cons

The range of products offered by Spacewell is enormous. A good selection of each service is needed, do i need it or/and what's the surplus value for me. This selection process and personalization is a paying service difficult to scope the expense upfront..

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 29, 2023

Hi Nico, thank you for leaving a review for Spacewell! We're so happy to hear that you found maintenance & updates of our software easy. I've shared your comment about the selection process and personalization with our product teams. As we are busy making improvements and adding new features to our solutions this is very useful feedback for them. Thanks again. Really appreciated!

MP

Momo P.

Workplace Support Leader

Retail

### "Too early for a dipper review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 6, 2023

Pros

Easy to use, and it is easy to navigate between different features.

Cons

Too early to give this kind of feedback then we just started using the tool.

Alternatives considered

[Mapiq](https://www.capterra.com/p/219205/Mapiq/)

Reasons for choosing Spacewell Workplace & Asset

A stable company with global coverage. Possibility to add other products linked to real estate.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 29, 2023

Hi Momo, thank you for leaving a review for Spacewell! We are happy to hear that you found our software easy to use and navigate, and that you are open for new features. Also, we fully understand this is early to share very deep feedback. Thanks again. Really appreciated!

MR

Martine R.

manager facilities

Human Resources

### "Multisite, retail, rental contract management, Facilities management review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 3, 2023

Meedenken wanneer het volledig vastloopt - denken vanuit het standpunt van de klant en niet vanuit het standpunt van Spacewell/AxxerionKostenbewust meedenken

Pros

ImplementatiegemakMits opvolging en opleiding : easy-to-useOverzichtelijke rapportering mogelijk zonder nood aan externe ondersteuning

Cons

traagheid bij zeer grote veelheid aan data (veel openstaande aanvragen/werkorders, ... - eigen aan de organisatie)Non-responsiveness van implementatieteam - indien er geen volledige dagen vastgelegd worden, gaat het niet vooruit en zit je te wachten op informatie, antwoorden op RFCs

Reasons for choosing Spacewell Workplace & Asset

We hadden gekozen voor MCS wat uiteindelijk niet aan onze behoefte kon beantwoorden mbt opvolging verschillende types huurcontracten (huur niet verhuur).Spacewell stelde zelf Axxerion voor en dat beantwoordde wél niet alleen voor huurcontracten maar ook aan alle andere functionaliteiten + was budgettair haalbaar.Verrassing was dat ook de implementatie en de overdracht van data vanuit een andere FMIS (i.c. Planon) veel eenvoudiger was (vanuit Randstad Group) dan voorzien.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 29, 2023

Hallo Martine, bedankt voor het achterlaten van een review over Spacewell! We zijn heel blij om te horen dat de implementatie van onze software makkelijk voor je was en dat je onze rapportage, monitoring en training eenvoudig te gebruiken vond. Ik heb je opmerkingen gedeeld met het implementatieteam inclusief je feedback over het werken met een grote hoeveelheid gegevens. Aangezien we druk bezig zijn met het aanbrengen van verbeteringen en het toevoegen van nieuwe functies aan onze oplossingen is dit zeer nuttige feedback voor ons. Nogmaals bedankt. Echt gewaardeerd!

NP

Nandine P.

Functioneel Applicatiebeheerder

Hospital & Health Care

### "Review Cordaan Applicatiebeheer"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 21, 2023

Door de implementatie van de applicaties van Spacewell zijn diverse processen binnen onze organisatie zeker verbeterd, inzichtelijk gemaakt of naar een hoger niveau getild. Ik vind vanuit mijn functie Spacewell een fijne partner. Jullie denken met ons mee, zijn vaak bereid om op korte termijn ondersteuning te bieden en zijn goed bereikbaar.als zorginstelling wijken wij in bepaalde processen nog wel eens af van de reguliere klanten van spacewell maar jullie willen altijd meedenken wat wel mogelijk is. Maar zijn ook duidelijk in wat echt niet kan.

Pros

Het feit dat Spacewell applicaties klant specifiek zijn in te richten is een groot pluspunt. Daarnaast vind ik het erg fijn dat je als Applicatiebeheerder zelf veel kan qua inrichting en aanpassingen, net als het zelf bouwen van rapportages. Hierdoor kan je als organisatie veel sneller inspelen op de wensen van gebruikers.

Cons

De performance van de applicatie komt regelmatig naar voren als irritatie/verbeterpunt. Zeker wat betreft de financiële processen in de Real Estate levert dit vaak vertraging op in werkzaamheden en doorgang van processen. Als applicatiebeheerder weten wij dat dit te maken heeft met de processen en workflows die op de achtergrond draaien maar daar heeft de gebruiker meestal geen kennis van en zou hier ook geen last van moeten hebben.Doordat je als applicatiebeheerder veel zelf kan moet je ook beschikken over de kennis m.b.t. systeembeheer taken. De trainingen vanuit Spacewell zijn vanuit onze ervaring niet toereikend genoeg, zeker ook omdat bij klantspecifieke inrichtingen het toch soms net anders werkt.Wat wij als gebruiker van real estate baseline wel erg jammer vonden was dat wij nog geen half jaar nadat wij deze baseline geïmplementeerd hadden te horen kregen dat er geen doorontwikkeling meer plaats gaat vinden op deze baseline, wat betekent dat alles wat wij nu nog als verbetering willen laten aanbrengen altijd klantspecifiek zal zijn.

Reasons for choosing Spacewell Workplace & Asset

Ik ben niet betrokken geweest bij de eerdere selectierondes bij Cordaan.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 24, 2023

Hoi Nandine, bedankt voor het achterlaten van een review voor Spacewell! We zijn erg blij te horen dat je Spacewell "een fijne partner" vindt die jou en je organisatie ondersteunt. We zijn ook blij dat je onze software nuttig vindt voor het inspelen op gebruikersbehoeften en het verbeteren van processen binnen je organisatie. Ik heb jouw opmerkingen over prestaties en training met ons team gedeeld. Aangezien we werken aan verbeteringen, is dit zeer nuttige feedback voor hen. Nogmaals bedankt. Heel erg gewaardeerd!

YA

Yusuf A.

Financial Affairs Director

Real Estate

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 18, 2022

Overall, Spacewell is good software that I like and can continue to use.

Pros

It is the software that I have been using for about 6 months to organize workspaces and asset portfolios and has a user-friendly interface.

Cons

I can say that the only minus is the absence of Ios. I didn't see any other deficiencies.

Switched from

[Falcony](https://www.capterra.com/p/143646/Falcony/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2022

Hi Yusuf, thank you for leaving a review for Spacewell! We're so happy to hear that you find our software user-friendly and that you would like to continue using it. I've shared your comments about the absence of iOS with our product teams. As we are busy making improvements and adding new features to our solutions this is very useful feedback for them. Thanks again. Really appreciated!

MB

Marielle B.

soft service coördinator

Facilities Services

### "Axxerion - InBalans review "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 2, 2022

Sinds wij rechtstreeks met Spacewell schakelen gaat dit tot nu toe goed. In het portal is snel reactie op onze vragen.

Pros

Het is fijn dat voor dit PPS contract het mogelijk is om de kortingen die gesteld zijn in het contract te berekenen en dat wij hier verder geen omkijken naar hebben. De software werkt ook vaak goed en is nog niet vaak volledig niet beschikbaar geweest. Ook is het fijn dat het grootste gedeelte van de software zelfs in te richten is.

Cons

In het begin hebben wij veel veranderingen willen doorvoeren vanwege velden die zichtbaar waren en niet werden gebruikt. In het normenkader is opgenomen dat onnodige velden niet zichtbaar zijn. Dit is nog niet altijd het geval.

Reasons for choosing Spacewell Workplace & Asset

Dit weet ik niet, ik ben niet bij het inkoopproces geweest.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 7, 2022

Hallo Marielle, dank je wel voor je review. Fijn te horen dat de software je ontzorgt door de automatische opvolging van contractuele kortingen. Je feedback i.v.m. het onzichtbaar maken van onnodige velden nemen we zeker mee. We zijn ook blij te horen dat je de flexibiliteit van de software op prijs stelt en snel reactie krijgt op je vragen in het portal. Een goede ervaring van onze klanten is waar we altijd naar streven!

SV

Sander V.

Facilitair manager

Restaurants

### "Simpel en prijskwaliteit goed systeem!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 25, 2022

Gestructureerde meldingenbeheer aansluitend op visie van servicemanagement.

Pros

Makkelijk en simpel. Fijne helpdesk en goede ervaringen met consultants bij grote wijzigingen en projecten.

Cons

Veel vrijheid wat je ook weer belemmerd na gemaakte inrichtingskeuzes.

Reasons for choosing Spacewell Workplace & Asset

Simpliciteit, kosten en bedrijfsgrootte waarbij keus voor bedrijf die net zo groot was als onze.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 1, 2022

Hoi Sander, bedankt voor het achterlaten van een review voor Spacewell! We zijn zo blij om te horen dat je onze software eenvoudig in gebruik vindt en een systeem dat waar voor zijn geld biedt. We zijn ook blij dat je een prettige ervaring had met onze helpdesk en dat het gestructureerd meldingenbeheer aansluit bij jullie visie. Ik heb je opmerkingen over veel vrijheid gedeeld met onze productteams. Aangezien we druk bezig zijn met het aanbrengen van verbeteringen en het toevoegen van nieuwe functies aan onze oplossingen is dit nuttige feedback voor hen. Nogmaals bedankt. Heel erg gewaardeerd!

MJ

Melyn Joy S.

Teacher

Education Management

### "Why I like Spacewell"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2021

I really like its friendliness to the users as well as its flexibility is indeed a good one since i am prone to exporting and importing data.

Pros

What i like about this software is its friendly nature in managing a portfolio. Reports and email templates can be created by yourself. Moreover, stable and software updates are not noticeable in the operation which is for me it is a good one.

Cons

So far, I have no problem in regards to this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 17, 2021

Hi Melyn Joy, thank you for taking the time to leave a review for Spacewell! We're delighted to hear that you find our software user-friendly. Moreover, we are very happy to hear that our software updates aren't noticeable for you in operations. We really appreciate your feedback. Thank you!

AN

Anonymous User

Reflexis Implementation Manager

Retail

### "Robust Feature Set for Property Information Consolidation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 9, 2021

Pros

The retention of a vast amount of site information including maintenance, licensing and other relevant documentation makes Axxerion our choice for managing a large portfolio of properties. Over the years the feature set has grown, including additional user interface options and a streamlined mobile app that can be utilized for retrieving site information and submitting service requests.

Cons

There are no current cons to the software that are a detriment to its use, just a learning curve with navigation and report use/creation that are common in all software. Once learned, the amount of information accessible is robust.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PD

Peter D.

IT and facility director

Hospital & Health Care

### "WorkAssistant assists intuitively, effectively and efficiently our cleaning staff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2020

Spacewell listens very well and understands (our) needs and implements with the right critical note WorkAssistant.

Pros

In combination with a well-structured organization, clear instructions, and the right tools and products, the mobile app (WorkAssistant) ensures high satisfaction of the cleaning staff, less absenteeism (a reduction of more than 50 %), reduced staff turnover (9 exits in 2016, 1 exit in 2019) and less recruiting/onboarding time. There was an increase in cleaning services in the day hospital (extra work equivalent to one FTE). Thanks to the greater efficiency brought by the WorkAssistant, there was no need to expand the existing team of 78 FTE (savings of 1.2% approx. €45,000/year).

Cons

This software is not (yet) available for IOS :)

Reasons for choosing Spacewell Workplace & Asset

Agile and willing to develop extra userfriendly features

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 5, 2020

Hi Peter, thank you for investing your time and leaving a review for Spacewell! We're delighted to hear that our mobile app (Work Assistant) supported you and your team in achieving your business goals. We're also glad that you found our team agile and responsive. I've shared your comments about IOS with our product team. As we are busy adding new features to our solutions this is very useful feedback for them. Thanks again!

[View all Reviews](https://www.capterra.com/p/139529/myMCS/reviews/)

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