--- title: "Spacewell Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Spacewell Software - reviews, pricing plans, popular comparisons to other Fixed Asset Management products and more." source_url: "https://www.capterra.com/p/139529/myMCS/" page_type: "product" language: "en" --- # Spacewell Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Spacewell ## What is Spacewell? The new Spacewell Maintenance is a comprehensive SaaS software, designed to help organizations of all sizes, from small businesses to large enterprises, optimize their maintenance operations, reduce costs, and stay compliant with regulations. The solution consists of three products: - Maintenance Planning (long-term maintenance plan and budget). - Maintenance Management (preventive and corrective maintenance tasks). - Compliance (regulatory compliance and safety across all sites). ## What is Spacewell used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Work Order](https://www.capterra.com/work-order-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spacewell?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://spacewell.com/&name=Spacewell) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spacewell 4.6 (34) VS. [4.8 (1,062)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (34) Ease Of Use 4.8 (48) Value For Money 4.4 (30) Value For Money 4.7 (35) Customer Service 4.5 (33) Customer Service 4.8 (48) ## Spacewell alternatives [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (59)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Spacewell Overview ### Which roles and teams benefit most from Spacewell? Spacewell is most used by facilities managers, workplace operations teams, and maintenance leaders who need to manage space, assets, and service planning efficiently. IT and enterprise application managers use it to support system administration and integrations, while directors, owners, and finance leaders rely on it for portfolio oversight, reporting, and operational decision-making. Answer based on 34 reviews Overview ### What company size and specific industries is Spacewell built for? Spacewell is designed for facility, workplace, corporate real estate, and maintenance managers in organizations of any size that oversee buildings and workspaces. It fits teams handling facility management, cleaning, and maintenance, especially in corporate real estate and workplace operations where space and building upkeep are priorities. Features and Usability ### What are the key features of Spacewell? Spacewell offers facility management, space management, and work order management, along with room booking, hot desking, and visitor management. It also includes asset tracking, preventive maintenance, inspections, reporting and analytics, workflow automation, access controls, and integrations such as API, Active Directory, and Microsoft Outlook. Integrations ### Which third-party tools and platforms does Spacewell integrate with? Spacewell integrates with AFAS Software and Freshdesk, plus business and analytics tools such as Google Calendar, Google Maps, Outlook Export, Excel Add-ins, SAP Ariba, SAP Business One, Workday Workforce Management, and Tableau. It also connects with Geotab, JD Edwards EnterpriseOne, Salesforce Backup, and SharePoint Backup. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Spacewell offer? Spacewell provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live formats support guided instruction, webinars provide scheduled learning sessions, documentation offers written reference material, and videos support self-paced review of key steps and features. Answer based on 4 reviews Getting Started and Support ### What customer support options does Spacewell offer? Spacewell provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Reviewers describe the helpdesk as helpful and easy to use, with good support from consultants during larger changes and projects, though some note that projects can take longer than desired. Answer based on 2 reviews User interface ### Is Spacewell easy to use and navigate? Spacewell offers an interface that many property and facility teams find clear, flexible, and practical for daily work. Search, maps, mobile access, and configurable screens help with asset data and service requests, though some users mention a learning curve, older interaction design, and extra setup for custom workflows. Answer based on 10 reviews ## Features Alerts/Escalation 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Work Order Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Document Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Document Storage 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Preventive Maintenance 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Reporting/Analytics 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Spacewell 181 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Benchmarking: Compare key metrics for the business against prominent players in the industry - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Categorization/Grouping: Organize and group data or items based on various criteria - Checklists: An itemized to do list that can be edited as tasks are completed - Code Enforcement: Ensure all properties are adhering to government and legal codes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contact Tracing: identification of people who have recently been in contact with someone diagnosed with an infectious disease - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Analysis: Analyze and calculate business costs - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Desk Availability Schedule: A calendar or map that shows occupied and available desks - Desk Reservation: Reserve a desk space that is available - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Emissions Monitoring: Monitor emissions and environmental data trends and measure the impact on climate and community health - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Portal: Online portal where employees can access and track their own information - Employee Self Service: Gateway through which employees can access the system - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Event Calendar: A list of events with their respective dates - Event Scheduling: Plan an event's time and location - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Failed Inspection Tracking: Track and store information regarding failed inspections - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Offices: Designed to be used in offices - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Greenhouse Gas Tracking: Track, calculate, and report on greenhouse gas (GHG) emissions - Historical Reporting: Information, data and reports that are being tracked over time - Hot Desking: Multiple employees utilizing a singular physical workstation at varying intervals - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Internal Meetings: For use in meetings within the company - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Load Management: Manage the supply and flow of electricity across the network - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Booking: Book meetings and appointments through a website or digital platform - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Parts Management: Track parts inventory levels and manage re-stocking - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Purchase Order Management: Create, send, and track purchase orders and their statuses - QR Codes: Matrix barcode that stores information - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Residential Properties: For residential properties - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Availability Schedule: A calendar that shows when rooms are occupied and available - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Single Sign On: Allow users to access multiple services after entering their login credentials once - Space Management: Manage occupancy and space utilization in facilities and buildings - Space Reservation: Manage the reservation of workspaces - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Technician Management: Oversee technicians and track their assigned work orders - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utilization Reporting: Track the frequency of asset usage - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Wayfinding: Process of understanding one's position in a physical space via planned routes, signs, colors and images - Weather Normalization Reporting: Track and measure the impact of weather on energy consumption - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (33) 4.7 Based on 33 reviews ## Pricing Value for money 4.4 (30) Entry . It includes: - Space Management - Manage spaces: Portfolio, rooms, desks and floorplans. - Floorplans: 2D CAD Visuals. - Reservations - Book spaces: Simple reservation system - Single sign-on: Easy login for users. - Mobile app: Reserve spaces on the go. - Reservation pattern dashboards: Analyze booking trends. - Occupancy Intelligence - Smart sensors: Monitor occupancy with motion sensors. - Real-time data: View sensor data on web or mobile. - Data Export: Download sensor data for external analysis. - Sensor alerts: Receive notifications for sensor issues. - Timelapse: Replay past occupancy trends Advanced . It includes: - Booking, Collaboration & Services - Calendar sync: Integrate with Outlook or Google. - Kiosk & displays: Room & floor panels for easy bookings. - Collaboration: Find colleagues & make group bookings. - Service requests: Report issues or book services. - Add services: Include amenities or equipment. - Space Optimization & Visualization - 3D drawings: Visualize floorplans in 3D. - Dynamic zones: Group spaces into neighborhoods. - AI automation: Automatically release unused spaces. - Data, Sensores & Integrations - Smart sensors: Monitor Indoor Air Quality with air sensors. - Data analysis: Analyze Reservation & Occupancy trends. - Data analysis: Analyze air quality data. - Open API: Access data for integrations. Ultimate . It includes: - Booking, Collaboration & Services - Calendar sync: Integrate with Outlook or Google. - Kiosk & displays: Room & floor panels for easy bookings. - Collaboration: Find colleagues & make group bookings. - Service requests: Report issues or book services. - Add services: Include amenities or equipment. - 3D drawings: Visualize floorplans in 3D. - Dynamic zones: Group spaces into neighborhoods. - AI automation: Automatically release unused spaces. - Data, Sensores & Integrations - Smart sensors: Monitor Indoor Air Quality with air sensors. - Data analysis: Analyze Reservation & Occupancy trends. - Data analysis: Analyze air quality data. - Open API: Access data for integrations. Value for money 4.4 (30) 4.4 Based on 30 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Looker](https://www.capterra.com/p/169053/Looker/)[ JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)[ Geotab](https://www.capterra.com/p/18289/MyGeotab/)[ SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (33) 4.5 Based on 33 reviews ## User reviews Overall rating 4.6 Based on 34 reviews Filter by rating 5(21) 4(11) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent NR nico R. Immo head Financial Services ### "Ticketing system Axxerion" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 12, 2023 Pros Spacewell offers a wide variety of products in multiple languages. Personalizations are always possible but the basis remains globally the same for all customers, meaning easy maintenance & updates. Cons The range of products offered by Spacewell is enormous. A good selection of each service is needed, do i need it or/and what's the surplus value for me. This selection process and personalization is a paying service difficult to scope the expense upfront.. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 29, 2023 Hi Nico, thank you for leaving a review for Spacewell! We're so happy to hear that you found maintenance & updates of our software easy. I've shared your comment about the selection process and personalization with our product teams. As we are busy making improvements and adding new features to our solutions this is very useful feedback for them. Thanks again. Really appreciated! MP Momo P. Workplace Support Leader Retail ### "Too early for a dipper review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 6, 2023 Pros Easy to use, and it is easy to navigate between different features. Cons Too early to give this kind of feedback then we just started using the tool. Alternatives considered [Mapiq](https://www.capterra.com/p/219205/Mapiq/) Reasons for choosing Spacewell A stable company with global coverage. Possibility to add other products linked to real estate. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 29, 2023 Hi Momo, thank you for leaving a review for Spacewell! We are happy to hear that you found our software easy to use and navigate, and that you are open for new features. Also, we fully understand this is early to share very deep feedback. Thanks again. Really appreciated! MR Martine R. manager facilities Human Resources ### "Multisite, retail, rental contract management, Facilities management review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 March 3, 2023 Meedenken wanneer het volledig vastloopt - denken vanuit het standpunt van de klant en niet vanuit het standpunt van Spacewell/AxxerionKostenbewust meedenken Pros ImplementatiegemakMits opvolging en opleiding : easy-to-useOverzichtelijke rapportering mogelijk zonder nood aan externe ondersteuning Cons traagheid bij zeer grote veelheid aan data (veel openstaande aanvragen/werkorders, ... - eigen aan de organisatie)Non-responsiveness van implementatieteam - indien er geen volledige dagen vastgelegd worden, gaat het niet vooruit en zit je te wachten op informatie, antwoorden op RFCs Reasons for choosing Spacewell We hadden gekozen voor MCS wat uiteindelijk niet aan onze behoefte kon beantwoorden mbt opvolging verschillende types huurcontracten (huur niet verhuur).Spacewell stelde zelf Axxerion voor en dat beantwoordde wél niet alleen voor huurcontracten maar ook aan alle andere functionaliteiten + was budgettair haalbaar.Verrassing was dat ook de implementatie en de overdracht van data vanuit een andere FMIS (i.c. Planon) veel eenvoudiger was (vanuit Randstad Group) dan voorzien. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 29, 2023 Hallo Martine, bedankt voor het achterlaten van een review over Spacewell! We zijn heel blij om te horen dat de implementatie van onze software makkelijk voor je was en dat je onze rapportage, monitoring en training eenvoudig te gebruiken vond. Ik heb je opmerkingen gedeeld met het implementatieteam inclusief je feedback over het werken met een grote hoeveelheid gegevens. Aangezien we druk bezig zijn met het aanbrengen van verbeteringen en het toevoegen van nieuwe functies aan onze oplossingen is dit zeer nuttige feedback voor ons. Nogmaals bedankt. Echt gewaardeerd! NP Nandine P. Functioneel Applicatiebeheerder Hospital & Health Care ### "Review Cordaan Applicatiebeheer" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 21, 2023 Door de implementatie van de applicaties van Spacewell zijn diverse processen binnen onze organisatie zeker verbeterd, inzichtelijk gemaakt of naar een hoger niveau getild. Ik vind vanuit mijn functie Spacewell een fijne partner. Jullie denken met ons mee, zijn vaak bereid om op korte termijn ondersteuning te bieden en zijn goed bereikbaar.als zorginstelling wijken wij in bepaalde processen nog wel eens af van de reguliere klanten van spacewell maar jullie willen altijd meedenken wat wel mogelijk is. Maar zijn ook duidelijk in wat echt niet kan. Pros Het feit dat Spacewell applicaties klant specifiek zijn in te richten is een groot pluspunt. Daarnaast vind ik het erg fijn dat je als Applicatiebeheerder zelf veel kan qua inrichting en aanpassingen, net als het zelf bouwen van rapportages. Hierdoor kan je als organisatie veel sneller inspelen op de wensen van gebruikers. Cons De performance van de applicatie komt regelmatig naar voren als irritatie/verbeterpunt. Zeker wat betreft de financiële processen in de Real Estate levert dit vaak vertraging op in werkzaamheden en doorgang van processen. Als applicatiebeheerder weten wij dat dit te maken heeft met de processen en workflows die op de achtergrond draaien maar daar heeft de gebruiker meestal geen kennis van en zou hier ook geen last van moeten hebben.Doordat je als applicatiebeheerder veel zelf kan moet je ook beschikken over de kennis m.b.t. systeembeheer taken. De trainingen vanuit Spacewell zijn vanuit onze ervaring niet toereikend genoeg, zeker ook omdat bij klantspecifieke inrichtingen het toch soms net anders werkt.Wat wij als gebruiker van real estate baseline wel erg jammer vonden was dat wij nog geen half jaar nadat wij deze baseline geïmplementeerd hadden te horen kregen dat er geen doorontwikkeling meer plaats gaat vinden op deze baseline, wat betekent dat alles wat wij nu nog als verbetering willen laten aanbrengen altijd klantspecifiek zal zijn. Reasons for choosing Spacewell Ik ben niet betrokken geweest bij de eerdere selectierondes bij Cordaan. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 24, 2023 Hoi Nandine, bedankt voor het achterlaten van een review voor Spacewell! We zijn erg blij te horen dat je Spacewell "een fijne partner" vindt die jou en je organisatie ondersteunt. We zijn ook blij dat je onze software nuttig vindt voor het inspelen op gebruikersbehoeften en het verbeteren van processen binnen je organisatie. Ik heb jouw opmerkingen over prestaties en training met ons team gedeeld. Aangezien we werken aan verbeteringen, is dit zeer nuttige feedback voor hen. Nogmaals bedankt. Heel erg gewaardeerd! YA Yusuf A. Financial Affairs Director Real Estate ### "Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 18, 2022 Overall, Spacewell is good software that I like and can continue to use. Pros It is the software that I have been using for about 6 months to organize workspaces and asset portfolios and has a user-friendly interface. Cons I can say that the only minus is the absence of Ios. I didn't see any other deficiencies. Switched from [Falcony](https://www.capterra.com/p/143646/Falcony/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 29, 2022 Hi Yusuf, thank you for leaving a review for Spacewell! We're so happy to hear that you find our software user-friendly and that you would like to continue using it. I've shared your comments about the absence of iOS with our product teams. As we are busy making improvements and adding new features to our solutions this is very useful feedback for them. Thanks again. Really appreciated! MB Marielle B. soft service coördinator Facilities Services ### "Axxerion - InBalans review " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 2, 2022 Sinds wij rechtstreeks met Spacewell schakelen gaat dit tot nu toe goed. In het portal is snel reactie op onze vragen. Pros Het is fijn dat voor dit PPS contract het mogelijk is om de kortingen die gesteld zijn in het contract te berekenen en dat wij hier verder geen omkijken naar hebben. De software werkt ook vaak goed en is nog niet vaak volledig niet beschikbaar geweest. Ook is het fijn dat het grootste gedeelte van de software zelfs in te richten is. Cons In het begin hebben wij veel veranderingen willen doorvoeren vanwege velden die zichtbaar waren en niet werden gebruikt. In het normenkader is opgenomen dat onnodige velden niet zichtbaar zijn. Dit is nog niet altijd het geval. Reasons for choosing Spacewell Dit weet ik niet, ik ben niet bij het inkoopproces geweest. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 7, 2022 Hallo Marielle, dank je wel voor je review. Fijn te horen dat de software je ontzorgt door de automatische opvolging van contractuele kortingen. Je feedback i.v.m. het onzichtbaar maken van onnodige velden nemen we zeker mee. We zijn ook blij te horen dat je de flexibiliteit van de software op prijs stelt en snel reactie krijgt op je vragen in het portal. Een goede ervaring van onze klanten is waar we altijd naar streven! SV Sander V. Facilitair manager Restaurants ### "Simpel en prijskwaliteit goed systeem!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 May 25, 2022 Gestructureerde meldingenbeheer aansluitend op visie van servicemanagement. Pros Makkelijk en simpel. Fijne helpdesk en goede ervaringen met consultants bij grote wijzigingen en projecten. Cons Veel vrijheid wat je ook weer belemmerd na gemaakte inrichtingskeuzes. Reasons for choosing Spacewell Simpliciteit, kosten en bedrijfsgrootte waarbij keus voor bedrijf die net zo groot was als onze. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 1, 2022 Hoi Sander, bedankt voor het achterlaten van een review voor Spacewell! We zijn zo blij om te horen dat je onze software eenvoudig in gebruik vindt en een systeem dat waar voor zijn geld biedt. We zijn ook blij dat je een prettige ervaring had met onze helpdesk en dat het gestructureerd meldingenbeheer aansluit bij jullie visie. Ik heb je opmerkingen over veel vrijheid gedeeld met onze productteams. Aangezien we druk bezig zijn met het aanbrengen van verbeteringen en het toevoegen van nieuwe functies aan onze oplossingen is dit nuttige feedback voor hen. Nogmaals bedankt. Heel erg gewaardeerd! MJ Melyn Joy S. Teacher Education Management ### "Why I like Spacewell" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2021 I really like its friendliness to the users as well as its flexibility is indeed a good one since i am prone to exporting and importing data. Pros What i like about this software is its friendly nature in managing a portfolio. Reports and email templates can be created by yourself. Moreover, stable and software updates are not noticeable in the operation which is for me it is a good one. Cons So far, I have no problem in regards to this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 17, 2021 Hi Melyn Joy, thank you for taking the time to leave a review for Spacewell! We're delighted to hear that you find our software user-friendly. Moreover, we are very happy to hear that our software updates aren't noticeable for you in operations. We really appreciate your feedback. Thank you! AN Anonymous User Reflexis Implementation Manager Retail ### "Robust Feature Set for Property Information Consolidation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 9, 2021 Pros The retention of a vast amount of site information including maintenance, licensing and other relevant documentation makes Axxerion our choice for managing a large portfolio of properties. Over the years the feature set has grown, including additional user interface options and a streamlined mobile app that can be utilized for retrieving site information and submitting service requests. Cons There are no current cons to the software that are a detriment to its use, just a learning curve with navigation and report use/creation that are common in all software. Once learned, the amount of information accessible is robust. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PD Peter D. IT and facility director Hospital & Health Care ### "WorkAssistant assists intuitively, effectively and efficiently our cleaning staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2020 Spacewell listens very well and understands (our) needs and implements with the right critical note WorkAssistant. Pros In combination with a well-structured organization, clear instructions, and the right tools and products, the mobile app (WorkAssistant) ensures high satisfaction of the cleaning staff, less absenteeism (a reduction of more than 50 %), reduced staff turnover (9 exits in 2016, 1 exit in 2019) and less recruiting/onboarding time. There was an increase in cleaning services in the day hospital (extra work equivalent to one FTE). Thanks to the greater efficiency brought by the WorkAssistant, there was no need to expand the existing team of 78 FTE (savings of 1.2% approx. €45,000/year). Cons This software is not (yet) available for IOS :) Reasons for choosing Spacewell Agile and willing to develop extra userfriendly features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 5, 2020 Hi Peter, thank you for investing your time and leaving a review for Spacewell! We're delighted to hear that our mobile app (Work Assistant) supported you and your team in achieving your business goals. We're also glad that you found our team agile and responsive. I've shared your comments about IOS with our product team. As we are busy adding new features to our solutions this is very useful feedback for them. Thanks again! [View all Reviews](https://www.capterra.com/p/139529/myMCS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.