# ContentCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ContentCenter the right Document Management solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139548/ContentCenter/reviews --- ContentCenter 4.3 (44) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ContentCenter Ease of use 4.1 Customer Service 4.4 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Creator Writing and Editing Used the software for: Less than 6 months ### "Must try contentcenter" January 16, 2025 4.0 Pros Easy to access. User friendly. Helps with what we need. Cons Glitches and takes time to feload sometimes. Review Source SR Sugiti R. Pharmacist Pharmaceuticals Used the software for: Less than 6 months ### "Ease of using ConentCenter" March 25, 2025 5.0 It has been an overall great experience and would recommend to use. Pros It was great to be able to have access to all the libraries through this software. Made it easier to have everything in one area. Cons There is no cons on using this software. It is user friendly. Review Source JM Jessieah M. Patient Specialist Hospital & Health Care Used the software for: I used a free trial ### "ContentCenter Product Review" May 30, 2025 3.0 Only have used it a few times. Apart from later realizing this is a slightly used, outdated system interface, it makes sense with all I was trying to accomplish. For profit matters, one could benefit from other similar systems for less hassle, or feeling like you're not working with a truly "authentic" platform, which might leave users feeling as though they arenn't getting enough out of the experience. Pros Similar to Epic Systems, ContentCenter allows for centralized, paperless workflow efficiency. This is specific to healthcare systems/departments/organizations to improve on workflow, less use of paper trails & faster retrieval methods. Cons Overall, the platform uses an outdated system interface followed by an unusual steep learning curve for those using it (which is why in my opinion, Epic Systems is better in many regards). This includes daily onboarding, and day to day tasks. Customization is always possible, but specialized training or IT support is most definitely needed, if one is not an expertise in this field of software. Review Source AA Amaka A. Management Marketing and Advertising Used the software for: I used a free trial ### "My take on Content Center " March 14, 2025 5.0 Simply my working system and content optimization Pros Easy to use for a newbie. Fast response from team Cons That I did not discover the system soon enough Review Source AR Anita R. Quality Assurance Medical Devices Used the software for: 2+ years ### "Very Good " April 24, 2017 4.0 I use the content center on a daily basis, I find it extremely user friendly given that the initial setup was done correctly. This would be on the part of your individual office. Pros I think it's extremely user friendly, easier to learn and easy to teach. Cons When searching for invoices and/or checks, I'd like to be able to manipulate the search a little more.... ie. I can search by payer name, but I can't search by payer name AND then arrange that in date order. Review Source Response from Medforce Technologies April 25, 2017 Hello Anita, Thank you so much for your review of ContentCenter. We're please to hear that you have found the product easy to learn, use, and teach. With regards to searching, we'd love to talk with you specifically about what data/reporting you're looking for and solve your issues for you. We believe strongly that you should be able to get the data you need, in the form that you need it, when you need it. We need to understand more to point you to the right answer to this particular issue, but we're confident we will find a solution. If it doesn't exist within the latest version, we will put it on the enhancements request list for a future release. Best, Ellen & The Medforce Team cL carrie L. Intake Authorization Coordinator Medical Devices Used the software for: 2+ years ### "VERY DIFFICULT" April 24, 2017 3.0 Having spent a couple of years working with the scanning/batch program has given me a head start. The options and tabs and number of times you have to click and choose for the fax feature of the software is NOT user friendly nor is it time effective. You never leave your chair! It takes more time to upload and save than just having them already done and scan. Pros easy to use to scan and save batches Cons receiving faxes, software, all the software uploads, software only works some of the time, too many options and tabs to choose Review Source Response from Medforce Technologies May 5, 2017 Hi Carrie, Thank you for taking the time to write us a review. We're really sorry to hear that you are frustrated with the product. From your comments, it sounds like the majority of your frustration is with the faxing functionality. We'd like to explore this more with you and see if we can find a solution - including an option for putting an physical fax machine back on your desk that is integrated with the system. When I looked more into your account, it seems your review was written before the training for your location was complete. We're interested in knowing if your thoughts and feelings have changed since you have more training now. Or, if you'd like additional training - we're happy to set up a one-on-one consultation to address your concerns and try to find a solution. We hope, if things get better over time, that you'll consider coming back and updating your review. Kind regards, Ellen & the Medforce team CM Catrina M. Senior Application System Analyst Information Services Used the software for: 2+ years ### "Medforce Overview" April 21, 2017 5.0 Medforce has been a great resource for us and our company. It comes with many options (many of which we do not utilize due to our workflow) that I think are great assets to the application. We recently started using the Command Center as well and while it is a learning in progress, we are becoming more and more favorable of the workflow. I think for me, the biggest plus is the Customer Support. The support team with Medforce has been a great asset. I know for sure that I drive everyone crazy:) They are very respectful and quick to respond to any issue we are having. Your support team is one of my favorites to deal with! Thank you Pros The best thing about this product is the customer support team, they are awesome and quick to respond! Cons The reporting, there are very limited reports and to get reports that we need, we are having to build on our own because the custom charges for Medforce to do so are outrageously high. Review Source MM Miriam M. Patient Access Rep II Hospital & Health Care Used the software for: 1-2 years ### "It is a good system. However, I believe that the desktop format could be improved." April 28, 2017 3.0 The ability to acess patient information from the past for billing purposes. Pros I like that you can access past patient information. The documents are stored in the system chronogically. They can also be accessed by the batch number. Cons The system was difficult to maneuver during the scanning process. If you miss a document, you have to rescan the whole batch. Review Source Response from Medforce Technologies May 5, 2017 Hi Miriam, Thank you so much for taking the time to leave us a review. We are glad to hear that you think our system is good, and we were also interested in your feedback on how we can improve. We forwarded your comments to our training team. There is absolutely a way to scan the missing document without having to rescan the entire batch. We also have capability to search older patient information. A lot of our clients rely on our software to assist in audits and we enable them to easily go back years and years to get the data they need. I have asked someone to contact you to show you. If you don't hear from us in the next few days, please reach out to our support team and they will walk you through the steps. Kind regards, Ellen & the Medforce team TB Tamara B. Adjustment Analyst & Generalist Hospital & Health Care Used the software for: 1-2 years ### "Nice software" April 20, 2017 4.0 Although our company does not use all of the features of this software, the ones we do utilize work fairly well. As with all software there are issues at times, however, the support team has been great at getting these resolved within a reasonable time frame. Some were addressed immediately and fixed, others had to go back to developers. They did keep us updated on the progress. Biggest downside is the fact that you have to use your mouse a lot with this software. No keyboard shortcuts within the screen, you have to click on everything. Hoping that they will make that less of a necessity in the future. All in all still nice software with a lot of growth potential. Pros The fact that we have limitless storage Cons To much mouse usage. It would be nice if the cursor moved to the boxes on the screen and you could tab thru them instead of constantly clicking. Review Source GL Grace L. Finance Support Specialist Medical Practice Used the software for: 6-12 months ### "Content Center Review" April 25, 2017 4.0 The Medforce Content Center is a good resource, overall. I have set up a tickler in the Content Center, which is working quite well. The staff is very knowledgeable and helpful. Pros The software is fairly easy to use and helps to increase efficiency and productivity. It is also a great tool for auditing purposes. Everything is safely saved to the cloud. There are several ways to make a tickler file which helps keep people on track. The ability to pull reports to track employees progress is another great resource. Cons Searching capabilities should be better. Moreover, the system should not have the capability of uploading PDFs, if customers are going to be charged to convert PDF's to Tiff files for better searching capabilities. It does not compare to ERP software in terms of integration, etc.. There are freezes and glitches. Review Source CT Christine T. Customer Care Coordinator Medical Devices Used the software for: ### "MedForce is Great!" April 20, 2017 5.0 \*as to value for money- i don't know how much our company paid for the software, so i don't know. Content Center is a very helpful, secure and organized way to keep documents together; the program's expandability is awesome. Pros scanning and sorting documents is a breeze Cons being unable to save .pdf created from within a fillable pdf form stored in a bin Review Source TK Tara K. Used the software for: ### "Prospective" April 21, 2017 4.0 The Medforce team is well equipped to help and the program is quick and easy to use. We have used the program for many years now and have no complaints at all. Even bringing files into the patient charts is seamless. Review Source JS Jennifer S. Used the software for: ### "Overview of ContentCenter" January 4, 2017 5.0 The ContentCenter is easy to use and includes everything you need to get the job done with appropriate training and user guides. Review Source TM TERESA M. Used the software for: ### "CUSTOMER SERVICE REP" April 21, 2017 5.0 I LIKE MEDFORCE.DO LIKE HOW MANT TIMES YOU HAVE TO LOG IN TO GET STARTED. OTHER THAN THAT IT IS PRETTY SIMPLE TO USE Review Source MB Matt B. Used the software for: ### "Great Product" April 20, 2017 5.0 I use it daily and never had any issues! Many different uses. Easily print, save, look up documents. Review Source SJ Stephen J. Vice President and Chief Financial Officer Hospital & Health Care Used the software for: 2+ years ### "Our go to document imaging archiving software " April 20, 2017 5.0 We have used this software for several years now. Our company has grown a lot since beginning our use of MedForce. The advanced applications exceed our expectations every time. You will not go wrong implementing MedForce in your business. Pros The accessibility for even the novice user. Cons It can be too complex to use some new features Review Source JK Jennifer K. Software Admin / Reimbursement Specialist Hospital & Health Care Used the software for: 2+ years ### "Great Document Imaging System!" September 26, 2018 4.0 We have been using MedForce Document Imaging (Content Center) since 2010. They have an incredible support staff of personable and knowledgeable people that are always there and willing to help you when you need it. Pros Virtual Filing and Cataloging of our documents that integrates with our Practice Management System HDMS Cons that you cannot hide cabinets for end users that don't need to see or be in them. Review Source MW Melissa W. Brnach Manager Medical Practice Used the software for: 2+ years ### "New to Content center" April 20, 2017 4.0 customer service has been great! This change from manual faxing to electronic was a bit of a learning curve for me, however with the extraordinary help from your customer service and technical support the transition has been a lot smoother than I had originally though tit would be. After 20 years in the medical field I am glad that I work for a company who has transformed to an electronic version. Review Source TK Tammy K. CSR Medical Devices Used the software for: 2+ years ### "Medforce software review" April 24, 2017 5.0 All aspects are great, very easy to use. I wish our company utilized more of the features. I did not really rate customer support as I have never used it and I do not know the cost as I am an end user. Pros Ease of use, quality of the scans and ability to zoom in and deskew. Cons Nothing to not like, I really wish my company would activate more of the features. Review Source HS Hayley S. Patient Account Representative Hospital & Health Care Used the software for: 2+ years ### "Great System" April 20, 2017 3.0 I find very user friendly and very adaptable to different business models. Many of the functionalities in Medforce gave my office the ability to use one system for a variety of functions, very single use programs for single use functions. Much easier to be able to do several things from one place! Pros ease of functionality Cons not much training/support upon initial load Review Source TH Tom H. Medical Devices Used the software for: 2+ years ### "Handles high volume of business" April 20, 2017 5.0 The software is capable of managing a very large volume of data without slowing and keeps everything straight. Pros fast Cons I don't have enough time to figure out the workflows, but they look easy and there is plenty of experts ready to help Review Source KY Krishna Y. Mobile Learning Specialist Medical Devices Used the software for: 6-12 months ### "Good content management tool with customisable options" June 15, 2020 5.0 My overall experience with Content center is amazing and I would like to continue to use it furthermore. Pros Content center is highly customizable to your unique data with unlimited document storage space and also with full-text search. Cons It can be too complex to use some new features and it can take time to get to use those features and updates. Review Source NP Nicky P. Billing Used the software for: 1-2 years ### "Great Product" April 21, 2017 5.0 Our pharmacy has been using medforce for quite awhile and Content Center is a very valuable tool for our organization. We have the documentation we need right at our fingertips when we need it and we are able to sort it in a way that works best for our organization. Best system I've used in this industry, hands down. The technical support staff are excellent as well. Pros Ease of use Cons Can lag sometimes, but otherwise not much else. Review Source CB Chuck B. Owner Pharmaceuticals Used the software for: 2+ years ### "Medforce makes profitable sense." January 9, 2017 4.0 We do with three people what most do with 6-7 due to the efficiency of Medforce from the document imaging to the audit assistance, to the fax solution. Pros How easy it is to use. Cons some of the notification reminders Review Source JK Jennifer K. Software Admin / Reimbursement Specialist Hospital & Health Care Used the software for: 2+ years ### "Love Content Center" April 24, 2017 4.0 Our company uses MedForce Content Center as our document imaging system it integrates with our Practice Management System and is easy to use. Pros Ease of Use Cons Process to set up a new bin Review Source Talk to a Capterra advisor for free and get results within 15 minutes.