---
title: "Lucen Track Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Lucen Track Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more."
source_url: "https://www.capterra.com/p/139636/Timeneye/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Lucen Track Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Lucen Track

## What is Lucen Track?

Lucen Track (formerly Timeneye) is part of Lucen Software: helping teams turn complex work into clear, decision-ready insight. Track offers a simple and intelligent time tracking tool that fits seamlessly with the Microsoft Suite. Track is helping companies and project-based teams worldwide track their team productivity levels, optimize resources, and streamline workflows. If you need instant clarity achieved through ultimate simplicity, Track is the very easy-to-use tool that you are looking for. Track brings clarity to time data with powerful reporting, native integrations in how the team works, and features desired with simplicity in mind.

## What is Lucen Track used for?

[Time Tracking](https://www.capterra.com/time-tracking-software/)

Top alternative

Featured

Overall rating

Based on 131 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

2%

Starting price

$7

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Lucen Track?[Manage this product listing](https://www.g2.com/products/lucen-track/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lucen Track

4.7 (131)

VS.

[4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$7

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (131)

Ease Of Use

4.7 (9,275)

Value For Money

4.6 (89)

Value For Money

4.5 (6,947)

Customer Service

4.4 (80)

Customer Service

4.6 (6,240)

## Lucen Track alternatives

[4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (628)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/)

Starting price

$6.39

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/139636/Timeneye/alternatives/)

## FAQs about Lucen Track

Overview

### What problems does Lucen Track solve?

Lucen Track solves scattered time records, unclear project effort, and budget overruns by logging work by client, project, task, and phase, then turning entries into billable reports. Freelancers, consultants, agencies, and project managers benefit from monitoring quoted hours, explaining work to clients, planning capacity, and tracking team time across concurrent projects.

Answer based on 107 reviews

Overview

### Which roles and teams benefit most from Lucen Track?

Lucen Track is most used by business owners, CEOs, directors, and founders who oversee projects, budgets, and delivery priorities. Creative teams, including photographers, graphic designers, and web developers, use it to organize client work and deadlines. Engineers, product designers, and marketing managers track tasks, coordinate changes, and maintain visibility across ongoing work.

Answer based on 120 reviews

Overview

### What company size and industries is Lucen Track built for?

Lucen Track is a Microsoft 365-native time tracking solution for small businesses (90%), especially Design teams (11%). It is intended for project-based consulting, IT services, agencies, design, and architecture firms; reviewers also include Information Technology and Services (9%) and Marketing and Advertising (8%). Its primary use case is time tracking.

Answer based on 131 reviews

Features and Usability

### What are the key features of Lucen Track?

Lucen Track includes core time tracking features such as timers, automatic time capture, mobile time tracking, and billable and non-billable hours. Reviewers most often discuss customizable reports for client billing, project and budget tracking, and integrations with project management tools. Timesheet management, reminders, and task progress tracking support daily recording and oversight.

Answer based on 55 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Lucen Track offers a free plan for up to two users, with paid plans starting at $7 per user monthly. Starter is listed at 9 yearly, while Premium costs 16 monthly or 13 yearly, for up to 30 users. Enterprise has custom pricing and unlimited users. Free trial available. Reviewers found the free tier sufficient, though one called a pro license expensive.

Answer based on 32 reviews

Integrations

### Which third-party tools and platforms does Lucen Track integrate with?

Lucen Track integrates with 10 third-party tools, including Asana and Microsoft Outlook, which are most frequently cited by reviewers. Its catalog also includes Microsoft Teams, Azure DevOps, Jira, GitHub, GitLab, Microsoft Planner, Microsoft Power Automate, and Microsoft Power BI for project, development, communication, and reporting workflows.

Answer based on 25 reviews

Getting Started and Support

### What training and onboarding options does Lucen Track offer?

Lucen Track provides documentation and videos for training and onboarding. Documentation gives teams written reference material for setup and feature guidance, while videos offer visual walkthroughs for learning product functions and reviewing steps at their own pace.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Lucen Track offer?

Lucen Track offers email/help desk support and a knowledge base. Users describe the support team as thorough and helpful, with quick assistance when finding reports after updates. Some note that a few things can be hard to locate, but help desk guides and responses are generally effective.

Answer based on 3 reviews

Project management

### How well does Lucen Track support project management?

Lucen Track helps teams organize projects, phases, and time budgets while showing progress through calendars and reports. Consultants, architecture firms, and multi-project teams value quick switching and clear visibility, although it works primarily as a time-tracking companion rather than a full project management system. Some users want status fields, planning tools, and safer recovery options.

Answer based on 31 reviews

## Features

AI summary

Based on 25,810 Time Tracking reviews

Capterra data shows that buyers of time tracking software rank the following features as their top priorities:

-   **Clock In/Out** (**60%** of reviewers rated this feature as critical)
-   **Online Time Tracking** (**52%**)
-   **Project Time Tracking** (**55%**)

Lucen Track includes **Online Time Tracking** and **Project Time Tracking**, giving teams a way to record hours digitally and monitor time spent across specific projects. However, it does not offer **Clock In/Out**. Instead, it provides **API** (**58%**), which can help businesses connect time data with other systems and support more flexible workflows, allowing teams to track work accurately and manage project time with better visibility.

Online Time Tracking

4.6 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Track employee and task times using internet connection

Reporting/Analytics

4.4 (14)

85.71% of 14 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Billable & Non-Billable Hours

4.6 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Track billable hours and/or non-billable expenses for work performed

Multiple Billing Rates

5.0 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Different tiers of pricing and billing for different employees and situations

Automatic Time Capture

3.8 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Automate recording of time to reduce human error

Overtime Calculation

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Manage and record overtime hours for hourly employees

Lucen Track 19 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Automatic Time Capture: Automate recording of time to reduce human error
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Customizable Reports: Alter the layout and content of reports
- Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations
- Online Time Tracking: Track employee and task times using internet connection
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Timesheet Management: Track the amount of time spent on a job or task

---

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Features

4.5 (130)

4.5

Based on 130 reviews

## Pricing

Value for money

4.6 (89)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/139636/Timeneye/pricing/)

Free

$0.00

It includes:

-   Personal time tracking reminders
-   Customizable reports
-   CSV Imports
-   Single Sign-On (SSO)
-   Tasks
-   Browser extension
-   Web app, mobile apps and desktop apps
-   Up to 90 days of time tracking history available
-   Microsoft Teams integration

Starter

$7.00

Per User,Per Month

It includes:

-   Everything in the FREE plan, AND
-   Includes free, plus
-   XLS/CSV export
-   Time rounding for reports
-   Saved reports
-   Team access level management
-   Expenses
-   Task estimates
-   Time project budgets and alerts

Premium

$13.00

Per User,Per Month

It includes:

-   Everything ing the STARTER plan, AND
-   Labor costs
-   Time and Expenses approvals
-   Lock time entries
-   User groups
-   Monetary budgets
-   Tags, phases and users budgets and alerts
-   Fixed fee projects
-   Unlimited access to saved time

Enterprise

Custom pricing

It includes:

-   SCIM
-   SAML
-   Dedicated Account Manager
-   Personalized onboarding
-   Security Review
-   Custom Agreements
-   Payment via Invoice
-   Everything in PREMIUM, and

Value for money

4.6 (89)

4.6

Based on 89 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

ClickUp](https://www.capterra.com/p/158833/ClickUp/)[

Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (80)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (80)

4.4

Based on 80 reviews

## User reviews

Overall rating

4.7

Based on 131 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(100)

4(27)

3(2)

2(1)

1(1)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Senior UX Designer

Used the software for: 3-5 years

### "I'm really enjoying Timeneye"

5.0

April 20, 2020

It allows me to track time spent on projects and helps me plan the next ones. I find it very important for my business. I am looking forward to checking out the premium version after writing this review.

Pros

Reports, the Google Chrome plugin, Team overview (when I used it in bigger teams). The easiness and sophisticatedness of the tool in general.

Cons

The UI could be a bit more up my street but it's a personal preference. It is functional and clear.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head of Digital Transformation

Used the software for: 1-3 years

### "Probably the best simple time tracker currently available"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2022

I would recommend Timeneye to everyone who is looking for timesheets software for a team. :)

Pros

I spend couple of months researching and testing different software solutions for simple time tracking with automatic calendar events capturing for our team in Europe and Timeneye turned out to be the best solution we tested. It's simple, it is not filled with hundreds of useless settings and has exactly what you need very quickly. It has all the necessary integrations we needed using O365 and Microsoft infrastructure and SSO login as well. The Mobile app works well and there is even a browser plugin that helps track time in different productivity websites and online tools. Reporting is very good and convenient with customizable reports available.

Cons

There are few things that can be improved. Some of them are some small interface improvements as sometime an annoying tooltip is stuck on the screen or the time reporting popup resets its date to today before you save and you have to move the timeslot after. Or that you have to scroll quite long in the mobile app to reach your daily suggestions. But I think those are easy to fix. I would love to see reporting with the calculated cost per line not only the billable hours. Overall

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jason P.

President

Used the software for: 3-5 years

### "Focus is on features and not on reliability"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 27, 2025

It's been years of patience and frustration watching new features, new reporting, and a new interface being rolled out while performance has decayed (especially with reporting) and reliability has suffered with repeated glitches with browser extensions and integrated time tracking which has resulted in recurring instances of time being billed to the incorrect client and needing to be manually audited if it's not noticed by staff.

Pros

Timeneye offers most of the core features we need for tracking time and properly billing clients.

Cons

The focus is on adding new features and updated interfaces while stability and reliability continue to be a recurring problem. I've filled out multiple Timeneye surveys with a very clear emphasis on performance and reliability. I have yet to receive a response acknowledging my concerns or survey submissions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kandarp S.

Director

Used the software for: 3-5 years

### "Excellent product from a very professional company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 6, 2023

Pros

Ease of use and integration with Microsoft Teams and Asana which my team uses. They can capture time from anywhere. I've been a paying customer for 3+ years and recently, forgot to reduce the licence as a team member had left. TimeNEye charged me for some extra licence but, when I mentioned it, they immediately refunded the extra payment. I cannot fault them for taking the extra payment as I forgot to amend the system. The company is very professional and really look after their customers. Their product support is also very good in my experience.

Cons

Reporting is still basic and could be improved. However, current product meet my needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Architect

Used the software for: 3-5 years

### "Was a Pleasant Surprise After Trying so Many other similar Apps"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2020

To make it clear I don't use half of the features that Timenye offers since I work as a consultant and do very little billing by the hour and typically bill on a % complete basis. Timeneye and other apps I use are mainly are more for internal needs to make sure I and my team stay focused.

Pros

It works both in Windows 10 & Android with very little difference in UI except for project set-up and the automatic save order. Has been surprisingly stable from the beginning in both platforms. Has enough built-in levels to deal with my industry of architecture and phasing of a project. It was very easy to get started. I think the UI is pretty straight forward. The reports are easy to get and thus analyze.

Cons

My major con is I forget how to set-up a new project since I don't do it enough of them and there tends to be a gap between set-up. The other is my bad haven't really set-up any templates but the UI is friendly enough that it hasn't compelled me to do so.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

SEO consultant

Used the software for: 3-5 years

### "Make decisions based on data"

5.0

April 14, 2020

Better control the times that I dedicate to our clients. My business is services and time is a value that must be measured correctly to improve as a company.

Pros

I love Timeneye. I use it every day, it allows me to have real control of my time, of my clients. Without data, we cannot make the right decisions for our businesses, and time is our most valuable resource. Useful, practical reports. Incredible

Cons

I would slightly improve the android application that I detected a bug. It was freezing sometimes. Although I prefer to use it in the browser

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior Product Designer

Used the software for: 3-5 years

### "The tool I rely on for 4 years now"

4.0

April 7, 2020

I am using the Timeneye for about 4 years and it is my day to day tool. I recommended it few times to my friends from other design studios and it was quickly integrated in the structure. I cannot image the work without this tool, I am not a fan of Toggl and I believe Timeneye greatly fill in the niche of the unsatisfied needs.

Pros

The easiness of managing the time blocks, creating the reports and the visual representation of data.

Cons

The UI is getting bit old. The cost per hour management without the set budget could be more intuitive. It would be great to merge some options from Toggl (option to switch to the list view instead of calendar) to make the tool more universal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: 3-5 years

### "Keep your time in check"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2020

Super satisfied.

Pros

Timeneye helps me keep time for all my projects. Since most of my customers have a limited budget, it makes it easy for me to keep track of their budget also... Each project report is sent to the customer for review, and since I also write completed tasks in the description, the customer can have a real easy review of the time I spent working for them.

Cons

As with any time management tool I miss a "planned" time phase that would keep me informed of which projects are to be done each day. I do get around it with a calendar integration as well as Asana integration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: 1-3 years

### "Great simple time-tracking tool"

5.0

April 7, 2020

Pros

It is easy to use to track my time. It helps get a quick tally of my hours for the month when I invoice clients. I like the simplicity of Timeneye and I trust it. That is essential when my income is based on billable hours.

Cons

It is a stand-alone timer. It integrates with Trello, but I would prefer if Timeneye had it's own project management system. Would be great if it integrated with Quickbooks so invoicing was seemless.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Postdoctoral fellow

Used the software for: 3-5 years

### "In my opinion this is the best tool to track your time"

5.0

April 7, 2020

In my job I need work on a lot of projects at the same time. My goal is to invest most of my time on the projects that are important to develop my career and be aware of when I spend time in tasks/projects that are not really useful. Timeneye allows me to have a clear view how I am doing whenever I want to review my efforts.

Pros

Fantastic user interface: simple, beautiful, intuitive. Very informative reports. Can be used to track any project.

Cons

If you are interested in knowing the all the start/end times of your work sessions, to my knowledge the software does not allow you to get this information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/139636/Timeneye/reviews/)

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