---
title: "OptiMonk Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about OptiMonk Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more."
source_url: "https://www.capterra.com/p/139643/OptiMonk/"
page_type: "product"
language: "en"
---

# 

 OptiMonk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 22, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OptiMonk

## What is OptiMonk?

Transform popups into sales with OptiMonk Create eye-catching, personalized popups that boost your revenue effortlessly. OptiMonk provides a user-friendly drag-and-drop editor, advanced personalization options, and A/B testing capabilities. With over 20 template families available, you can efficiently build your email and SMS lists, recover abandoned carts, offer free shipping, make product recommendations, and more. No design skills are required. OptiMonk guarantees proven results or your money back. Experience the difference for yourself! Features \* Ready-made Popups: Convert more Email and SMS subscribers effortlessly. \* Versatile Goals: Popups for free shipping, recommendations, gamification, countdowns, and more. \* Simple Visual Editor: Customize your popups in seconds. \* Revenue-Driven Analytics: Track what truly drives sales, beyond vanity metrics. \* Unique Discount Codes: Automatic redemption and reminders to boost sales.

## What is OptiMonk used for?

[Lead Capture](https://www.capterra.com/lead-capture-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/)[Personalization](https://www.capterra.com/personalization-software/)

Top alternative

Featured

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OptiMonk?[Manage this product listing](https://www.g2.com/products/optimonk/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OptiMonk

4.9 (22)

VS.

[4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$20

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (22)

Ease Of Use

4.5 (30)

Value For Money

4.9 (19)

Value For Money

4.3 (29)

Customer Service

5.0 (20)

Customer Service

4.3 (26)

## OptiMonk alternatives

[4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[ConvertFlow](https://www.capterra.com/p/177694/ConvertFlow/)

[4.5 (30)](https://www.capterra.com/p/177694/ConvertFlow/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177694/ConvertFlow/)

Highest Rated

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)

[4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/153508/Omnisend/)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/)

## FAQs about OptiMonk

Overview

### Which roles and teams benefit most from OptiMonk?

OptiMonk benefits marketing teams, growth leaders, and digital specialists who need to convert website traffic into leads and sales through targeted popups, personalization, and campaign testing. Founders, CEOs, and owners use it to improve conversion performance, while developers and operations staff support implementation and site optimization.

Answer based on 22 reviews

Overview

### What company size and specific industries is OptiMonk built for?

OptiMonk is designed for ecommerce businesses of any size, especially busy online retailers using Shopify, WordPress, WooCommerce, or custom-built stores. It is built for teams that want to increase conversions, grow email and SMS lists, and improve sales through popup campaigns.

Features and Usability

### What are the key features of OptiMonk?

OptiMonk offers website visitor tracking, audience targeting, and website personalization for onsite campaigns. It also includes abandoned cart saver, A/B testing, campaign scheduling, and event-triggered actions, plus lead capture, forms management, segmentation, reporting/analytics, and third-party integrations for marketing automation and conversion tracking.

Pricing

### How much does it cost and what fees or limitations are included?

OptiMonk offers a free version and free trial, then starts at $29/month for the Essential plan, or $228/year billed annually. Growth is $99/month, and Premium is $249/month. Essential includes 20,000 pageviews, max. 2 domains, unlimited campaigns, and unlimited users.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does OptiMonk integrate with?

OptiMonk connects natively to over 30 integrations, including email marketing and CRM tools such as AWeber, Act-On, ActiveCampaign, Automizy, Campaign Monitor by Marigold, GetResponse, HighLevel, HubSpot CRM, Keap, Kit, Klaviyo, Mailchimp, and MailerLite, plus platforms like Adobe Commerce, BigCommerce, CoreCommerce, Drupal, Duda, Google Analytics 360, and Joomla.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does OptiMonk offer?

OptiMonk provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for setup and feature review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does OptiMonk offer?

OptiMonk offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe customer support as prompt, informed, and helpful, with issues often sorted out quickly. Some also note that technical questions are handled well, making support feel responsive and easy to work with.

Answer based on 2 reviews

## Features

AI summary

Based on 6,570 Lead Generation reviews

Not all Lead Generation tools cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution:

-   **Search/Filter** (**44%** of reviewers rated this feature as critical)
-   **Lead Capture** (**50%**)
-   **Lead Management** (**42%**)

OptiMonk includes **Lead Capture** and **Lead Management**, so teams can collect prospect information and organize leads as they move through the pipeline. However, it does not offer **Search/Filter**. Instead, it provides other highly rated capabilities, including **Lead Verification/Validation** (**43%**) and **Prospecting Tools** (**40%**), which help businesses improve lead quality and identify new opportunities, allowing teams to focus follow-up efforts on more qualified prospects.

Data Import/Export

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Lead Capture

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Audience Targeting

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Campaign Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Campaign Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Segmentation

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Group campaigns by project, client, or campaign for better management.

OptiMonk 147 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows
- AI Assisted Testing: Uses AI to generate or suggest experiment variations to test website versions.
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI Generated Variations: Uses AI or machine learning to automatically optimize traffic distribution between experiment variations.
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Analytics: Tools for the systematic analysis of various types of data or statistics
- API: Application programming interface that allows for integration with other systems/databases
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audience Segmentation: Uses AI to dentify and build audience segments using customer attributes, behaviors, and engagement data.
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Autonomous Task Execution: Completes tasks independently without constant human intervention
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Behavioral Targeting: Display advertising and marketing messages to users based on their browsing history and preferences
- Business Card/Badge Scanning: Capture contact information by scanning a physical item and having the system automatically extract data from the scan
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- Cart Abandonment: Deliver messages targeted at buyers who are about to leave an online store
- Chat/Messaging: Communicate using direct chat or messages within the system
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content: Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology).
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- CRM/Email Integrations: Integrates with popular CRMs and email marketing software
- Cross-channel Retargeting: Enables users to retarget ads across multiple channels, including web, mobile, and social.
- Cross-system Integration: Works across multiple software systems or databases
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Profiles: Record customer information, purchase history, and other notes
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data: Establish benchmarking data to create an accurate set of metrics to compare with program results.
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import & Export Tools: Ability to input, modify, and extract data from the application in bulk through a structured file.
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Decision Making: Makes informed choices based on available data and objectives
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- E-commerce integrations: Integrate the software with major ecommerce shopping carts and platforms
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Features: Provides features to create and manage lists of potential customers
- For Sales Teams/Organizations: Caters to sales teams
- Forms Management: Store, manage and track all forms in a centralized location
- Funnel Analysis: Method of analysis that visualizes the series of events that lead towards a defined goal.
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Geo Targeting: Deliver retargeting ads based on the user's location.
- Geofencing: Virtual perimeter for a real-world geographic area
- Geotargeting: Geographic location of visitors determines behavior of the software
- Guided Selling: A process designed for sellers to guide them through the entire selling process
- Identification: Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page
- Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.)
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Distribution: Route and distribute your leads to third party buyers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects
- Lead Nurturing: Engage with a lead throughout the sales process by actively providing information
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- Lead Verification/Validation: Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc.
- Library: Provide a library of templates for various purposes such as website engagement or e-commerce
- Little to No Coding: Requires little to no knowledge of coding. Usually this means it comes with prewritten code.
- Marketing Campaigns: The ability to create and customize marketing campaigns based on user data.
- Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website.
- Mobile Access: Access software remotely via mobile devices
- Mobile Optimized: Support mobile-optimized emails, online forms, and landing pages.
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-step Planning: Ability to break down and plan multi-step processes
- Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective
- Multivariate testing capacities: Allows for the testing of multiple variables at a time during a single test.
- Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks.
- No-Code Customization: Allows users to customize pop-up designs through a drag-and-drop editor or other no-code interface
- Online Forms: Create new forms and/or use ready-made online form templates
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Optimization: Offers the ability to enhance listings with menus, photos, videos, or other rich data
- Performance: Identify the most performant content and the types of content that can be improved or eliminated.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Personalized Messaging: Tools to create personalized messaging based on customer data collected from purchases or viewing history.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pop-Up Types: Offers a variety of different pop-ups such as opt-in forms, welcome mats, top bars, CTAs, etc.
- Pre-Designed Templates: Provides pre-designed themes and templates for pop-up messages
- Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions
- Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history
- Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Recommendation: Recommend products based on order history and online behavior
- Recommendation Engine: Suggests relevant metrics, joins, or insights based on context and historical usage patterns
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health
- Reporting & Analytics: The ability to see large amounts of data in a digestible format in order to make informed business decisions.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reports & Analytics: Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies.
- Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Social Media: Integrates with social media platforms to collect customer posts that mention or display a particular brand
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social media integrations: Tools for attendees to post to social media during an event.
- Statistical Analysis: Apply statistical/mathematical models to sets of data
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Targeting: Target who sees an ad or ad campaign based on demographics, location, technographic, or content being displayed.
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Triggered Campaigns: Ability to trigger time-based or behavior-based pop-up campaigns
- Triggered Emails: Emails triggered by customer activity or behavior.
- Triggered Messages: Messages triggered by customer activity or behavior.
- User Data: Able to access user-specific data such as location, language, gender, and activity while on the site.
- Visitor Tracking: Track visitors and purpose of visits
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visual Editor: Program to edit text files that renders the content in accordance with embedded markup code such as HTML
- WCM Integrations: Integrates with web content management systems
- Web: Provides features for tracking competitors websites including information such as pricing changes or new product features
- Website Personalization: Customize website features
- Websites: Captures form submissions from existing forms on websites or landing pages
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG: What You See is What You Get (WYSIWYG) features allow the editing of web pages without HTML. This means you can directly edit pages with images and text without any coding.

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (22)

4.7

Based on 22 reviews

## Pricing

Value for money

4.9 (19)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/139643/OptiMonk/pricing/)

Free

$0.00

It includes:

-   Max. 1 Domain
-   Unlimited Campaigns
-   10,000 pageviews / month
-   All features
-   Unlimited users

Essential

$29.00

Flat Rate,Per Month

It includes:

-   Max. 2 Domains
-   Unbranded
-   Unlimited Campaigns
-   20,000 pageviews / month
-   Unlimited users
-   All features

Growth

$99.00

Flat Rate,Per Month

It includes:

-   Max. 4 Domains
-   Unbranded
-   Unlimited Campaigns
-   All features
-   Unlimited users
-   100,000 pageviews / month

Premium

$249.00

Flat Rate,Per Month

It includes:

-   Max. 10 Domains
-   Unbranded
-   Unlimited Campaigns
-   All features
-   Unlimited users
-   500,000 pageviews / month
-   Key Account Manager

Master

Contact Vendor for Pricing

It includes:

-   Contact the Team for Pageviews
-   Unbranded
-   Unlimited Campaigns
-   Unlimited Domains
-   Key Account Manager
-   Unlimited users
-   All features

Value for money

4.9 (19)

4.9

Based on 19 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (20)

5.0

Based on 20 reviews

## User reviews

Overall rating

4.9

Based on 22 reviews

Filter by rating

5(19)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HJ

Helena J.

Marketing Manager

Telecommunications

### "Easy tool for implementation a pop up window "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 2, 2023

Pros

Easy to use, thanks to templates you can easily create any pop-up.

Cons

Sometimes the pop-up did not look the same as it was shown. In some cases it did not appear.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 9, 2023

Hey there, We would like to take a moment to thank you for your very kind review; we are delighted that you have had a positive experience with OptiMonk and you like how easy it is to create popups :) If you experienced any strangeness regarding the appearance of the popup, we are very sorry; we will be more than happy to help you with anything; open a chat with us or send us an email. Kind Regards, The OptiMonk Team

SS

Somu S.

Operations team

Cosmetics

### "Improvise website conversion with optimism "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2023

It has been wonderful. We have got a lot of conversion ever since we started using optimonk

Pros

Optimonk gives a fantastic customers experience on website. There is a pop up for everything whether you want to collect emails or promote your social media or collect feedback. They have even Holiday based themes for better performance

Cons

There are some features which are only available on the paid plan but that’s understandable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KV

Katya V.

Developer

Computer Software

### "Fun and interactive templates for capturing emails"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 11, 2022

Optimonk has many intuitive and attractive pop-ups that have high customizability (to show after x amount of seconds, certain % of scroll etc). I know people have gotten great results with Optimonk so I am looking forward to split testing (they have that option) and finding the right match for our audience.

Pros

Starting out with the templates, I loved the variety of choices offered. Many industries were covered and different methods of email capturing were available, from game-like spin the wheel, to personalized questions (which is what we chose).

Cons

Although it was fun to set up, our conversions haven't increased as significantly as we had thought, compared to our previous popup software. I wonder if the ranking / sorting system is accurate and truly shows which ones have the highest conversion rate. Also, in my own testing of the results, I found that the pop-up did not come out exactly when I programmed it to. Sometimes it would take much longer than the x seconds / % scroll I chose.

Switched from

[POWR](https://www.capterra.com/p/210309/POWr/)

We found that optimonk had higher customizability for mobile

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Dion D.

Growth Marketing Manager

Medical Devices

### "Filling Your Top-Of-Funnel Has Never Been Easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 13, 2022

The platform provides a seamless user experience and learning the interface was very intuitive. The goal was to capture more of the visitors to nurture them and convert them to customers. That mission was accomplished efficiently.

Pros

Out of several trialed products, OptiMonk was the most user-friendly and easy to integrate. The opt-in rate doubled when compared to the previous provider. Connecting to our automation tool was seamless. Split testing of different display options was push-button simple.

Cons

The analytics could have been more in-depth. There were some metrics that would have been beneficial to our analysis and optimization decisions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FA

Flamur A.

CEO

Legal Services

### " Best Exit Intent Popup Builder"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2020

Pros

Easy to use. Best features. Excellent value.

Cons

There is no feature missing for us there.

Switched from

[OptinMonster](https://www.capterra.com/p/174381/OptinMonster/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZZ

Zsofi Z.

Office Manager

Health, Wellness and Fitness

### "Thanks"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 13, 2020

Pros

All the support we get from the optimonk team is very nice

Cons

It's hard to put the elements where I want them sometimes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Shane D.

Director

Marketing and Advertising

### "Fantastic Functionality"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2020

Exceptional value for money, and their customer service staff are prompt, informed and so helpful.

Pros

The range of functionality on the free version alone is simply outstanding. There are so many settings to configure that there is little chance you won't find a way to configure to your perfect desires.

Cons

There are so many configurations possible, that you can get a little overwhlemed, and lost in the menus and submenus. Perhaps a tutorial video with an expert navigating all the menus and settings (and their effects) would be helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

CMO

Leisure, Travel & Tourism

### "Very easy to setup and great support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 13, 2020

Nice combination of tools for lead generation and scarcity tactics that integrates with Zapier to any platform you use to nurture the leads.

Pros

Great to setup with wordpress. Settings and rules for targeting, appearance, lead generation, etc are very easy to implement. Support team is also great and helpful. They work closely to us to improve SEO performance within the plugin.

Cons

Pricing model based on pageviews can make the tool expensive, specially when you have campaigns. The pricing is calculated with the entire pageviews of the entire site.

Switched from

[OptinMonster](https://www.capterra.com/p/174381/OptinMonster/)

Pricing and support.

Reasons for choosing OptiMonk

Pricing and easy of use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EA

Elad A.

Head of Digital

Non-Profit Organization Management

### "Use of OptiMonk for popups in wordpress"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 12, 2020

Pros

Easy to embbed. I use wordpress and some popups won't work, except this one.

Cons

Bad support for fonts and right-to-left languages, hard to design.

Reasons for choosing OptiMonk

Easy to embed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Anik P.

Assistant Manager

Education Management

### "OptiMonk Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 19, 2019

My overall experience has been really good and would recommend to anyone wanting to try this for your website. The interface is really friendly and you don't need any technical skills and wherever technical skills are required, you can get in touch with the customer support; they will sort things out for you in a flash. So far it has been a good experience!

Pros

The dashboard is easy to understand and play around with Creation and implementation of campaigns is very user-friendly Creating custom form fields is also very easy All in all the user interface is really good The customer support team is a real champion - very responsive, helpful and lightning quick.

Cons

There are some limitations/wishlists from OptiMonk A lot of integration is still not available and a webhook does not really provide a great experience Certain customisations are not possible straight forward and need a workaround where you end up losing some in-built features The designs/templates could have a little more variety say maybe from an industry perspective

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 12, 2020

Dear Anik! We're glad you found the user interface and the support really good :) We would be very pleased if you could send your integration requests to our support team (support@optimonk.com), and we will investigate them. It's also a great idea to create industry-specific templates - thanks for sharing it with us.

[View all Reviews](https://www.capterra.com/p/139643/OptiMonk/reviews/)

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