---
title: "OptiMonk Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about OptiMonk Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more."
source_url: "https://www.capterra.com/p/139643/OptiMonk/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 OptiMonk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OptiMonk

## What is OptiMonk?

Transform popups into sales with OptiMonk Create eye-catching, personalized popups that boost your revenue effortlessly. OptiMonk provides a user-friendly drag-and-drop editor, advanced personalization options, and A/B testing capabilities. With over 20 template families available, you can efficiently build your email and SMS lists, recover abandoned carts, offer free shipping, make product recommendations, and more. No design skills are required. OptiMonk guarantees proven results or your money back. Experience the difference for yourself! Features \* Ready-made Popups: Convert more Email and SMS subscribers effortlessly. \* Versatile Goals: Popups for free shipping, recommendations, gamification, countdowns, and more. \* Simple Visual Editor: Customize your popups in seconds. \* Revenue-Driven Analytics: Track what truly drives sales, beyond vanity metrics. \* Unique Discount Codes: Automatic redemption and reminders to boost sales.

## What is OptiMonk used for?

[Lead Capture](https://www.capterra.com/lead-capture-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/)[Personalization](https://www.capterra.com/personalization-software/)

Top alternative

Featured

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OptiMonk?[Manage this product listing](https://www.g2.com/products/optimonk/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OptiMonk

4.9 (22)

VS.

[4.6 (6,129)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (22)

Ease Of Use

4.5 (30)

Value For Money

4.9 (19)

Value For Money

4.3 (29)

Customer Service

5.0 (20)

Customer Service

4.4 (26)

## OptiMonk alternatives

[ConvertFlow](https://www.capterra.com/p/177694/ConvertFlow/)

[4.5 (30)](https://www.capterra.com/p/177694/ConvertFlow/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177694/ConvertFlow/)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/)

Highest Rated

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)

[4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/153508/Omnisend/)

[Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

[4.2 (532)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

## FAQs about OptiMonk

Overview

### Which roles and teams benefit most from OptiMonk?

OptiMonk is most used by marketing leaders, digital marketing managers, and growth teams that create onsite campaigns, capture leads, and improve conversion rates. CEOs, owners, and directors monitor promotional performance and customer acquisition, while developers and SEO specialists support campaign implementation, website targeting, and traffic conversion.

Answer based on 22 reviews

Overview

### What company size and specific industries is OptiMonk built for?

OptiMonk is designed for ecommerce businesses, especially Shopify, WordPress, WooCommerce, and custom-built online stores. It fits small businesses, mid-market brands, and larger retailers that want on-brand popups without designing or coding each campaign manually.

Features and Usability

### What are the key features of OptiMonk?

OptiMonk offers pop-up types, landing pages/web forms, and website personalization for lead capture and conversion rate optimization. It also includes audience segmentation, behavior tracking, A/B testing, multivariate testing, triggered campaigns, AI-generated variations, and reporting & analytics for campaign targeting and performance measurement.

Pricing

### How much does it cost and what fees or limitations are included?

OptiMonk starts at $29 per month for the Essential plan, with a free version and free trial available. Growth costs $99 per month and Premium costs $249 per month, or less when billed annually. Essential includes 20,000 pageviews, two domains, unlimited campaigns, and unlimited users.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does OptiMonk integrate with?

OptiMonk supports over 30 integrations across email marketing, CRM, analytics, and commerce platforms. It connects natively to AWeber, ActiveCampaign, GetResponse, HubSpot CRM, Klaviyo, Mailchimp, MailerLite, Google Analytics 360, Adobe Commerce, and BigCommerce, with additional support for tools such as Automizy, Campaign Monitor by Marigold, Keap, Kit, and HighLevel.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does OptiMonk offer?

OptiMonk provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference materials and videos provide visual walkthroughs for learning features and setup steps.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does OptiMonk offer?

OptiMonk provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as prompt, informed, and helpful, with technical issues often sorted out quickly. Overall, support is seen as responsive and useful when guidance is needed.

Answer based on 2 reviews

## Features

AI summary

Based on 6,570 Lead Generation reviews

Not all Lead Generation tools cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution:

-   **Search/Filter** (**44%** of reviewers rated this feature as critical)
-   **Lead Capture** (**50%**)
-   **Lead Management** (**42%**)

OptiMonk includes **Lead Capture** and **Lead Management**, so teams can collect prospect information and organize leads as they move through the pipeline. However, it does not offer **Search/Filter**. Instead, it provides other highly rated capabilities, including **Lead Verification/Validation** (**43%**) and **Prospecting Tools** (**40%**), which help businesses improve lead quality and identify new opportunities, allowing teams to focus follow-up efforts on more qualified prospects.

Data Import/Export

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Lead Capture

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Audience Targeting

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Campaign Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Campaign Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Segmentation

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Group campaigns by project, client, or campaign for better management.

OptiMonk 147 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Intuitive interface and user-friendly design which seamlessly integrate with existing workflows

Uses AI to generate or suggest experiment variations to test website versions.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Uses AI or machine learning to automatically optimize traffic distribution between experiment variations.

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Uses AI to dentify and build audience segments using customer attributes, behaviors, and engagement data.

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Completes tasks independently without constant human intervention

Create and automatically send premade copy in response to customer messages

Track visitors'/audience's responses across web pages and other optimized content

Display advertising and marketing messages to users based on their browsing history and preferences

Capture contact information by scanning a physical item and having the system automatically extract data from the scan

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Group campaigns by project, client, or campaign for better management.

Deliver messages targeted at buyers who are about to leave an online store

Communicate using direct chat or messages within the system

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology).

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Integrates with popular CRMs and email marketing software

Enables users to retarget ads across multiple channels, including web, mobile, and social.

Works across multiple software systems or databases

A collection of customer information such as contact details, demographics, previous interactions, etc.

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Establish benchmarking data to create an accurate set of metrics to compare with program results.

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Ability to input, modify, and extract data from the application in bulk through a structured file.

Import and export data to and from software applications

Graphical representation of data

Makes informed choices based on available data and objectives

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Integrate the software with major ecommerce shopping carts and platforms

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Provides features to create and manage lists of potential customers

Caters to sales teams

Store, manage and track all forms in a centralized location

Method of analysis that visualizes the series of events that lead towards a defined goal.

Use AI to generate content in the form of text, images, videos, etc.

Deliver retargeting ads based on the user's location.

Virtual perimeter for a real-world geographic area

Geographic location of visitors determines behavior of the software

A process designed for sellers to guide them through the entire selling process

Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page

Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.)

Track interaction history by documenting conversations for contacts

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Real-time alerts or notifications that inform teams about new leads or prospects

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Divide leads into buckets based on predefined criteria and routing rules

Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc.

Provide a library of templates for various purposes such as website engagement or e-commerce

Requires little to no knowledge of coding. Usually this means it comes with prewritten code.

The ability to create and customize marketing campaigns based on user data.

Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website.

Access software remotely via mobile devices

Support mobile-optimized emails, online forms, and landing pages.

Manage multiple campaigns in one system

Ability to break down and plan multi-step processes

Create many versions of emails, forms, or actions and gauge which is most effective

Allows for the testing of multiple variables at a time during a single test.

Allows users to give natural-language instructions for browser-based tasks.

Allows users to customize pop-up designs through a drag-and-drop editor or other no-code interface

Create new forms and/or use ready-made online form templates

Track all opportunities for potential sales and convert them into recurring revenue

Offers the ability to enhance listings with menus, photos, videos, or other rich data

Identify the most performant content and the types of content that can be improved or eliminated.

Adjust communications based on previous interactions or personal preferences

Tools to create personalized messaging based on customer data collected from purchases or viewing history.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Offers a variety of different pop-ups such as opt-in forms, welcome mats, top bars, CTAs, etc.

Provides pre-designed themes and templates for pop-up messages

Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions

Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history

Tools designed to streamline the process of lead generation and management for sales teams

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Recommend products based on order history and online behavior

Suggests relevant metrics, joins, or insights based on context and historical usage patterns

Timed notification for any upcoming task, deadline, appointment, or activity

Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health

The ability to see large amounts of data in a digestible format in order to make informed business decisions.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies.

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrates with social media platforms to collect customer posts that mention or display a particular brand

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Tools for attendees to post to social media during an event.

Apply statistical/mathematical models to sets of data

Gauge satisfaction and receive information for improvement and success

Target who sees an ad or ad campaign based on demographics, location, technographic, or content being displayed.

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Ability to trigger time-based or behavior-based pop-up campaigns

Emails triggered by customer activity or behavior.

Messages triggered by customer activity or behavior.

Able to access user-specific data such as location, language, gender, and activity while on the site.

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Program to edit text files that renders the content in accordance with embedded markup code such as HTML

Integrates with web content management systems

Provides features for tracking competitors websites including information such as pricing changes or new product features

Customize website features

Captures form submissions from existing forms on websites or landing pages

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

What You See is What You Get (WYSIWYG) features allow the editing of web pages without HTML. This means you can directly edit pages with images and text without any coding.

Get Advice

We can help you find the software with the features you need.

Features

4.7 (22)

4.7

Based on 22 reviews

## Pricing

Value for money

4.9 (19)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/139643/OptiMonk/pricing/)

Free

$0.00

It includes:

-   Max. 1 Domain
-   Unlimited Campaigns
-   10,000 pageviews / month
-   All features
-   Unlimited users

Essential

$29.00

Flat Rate,Per Month

It includes:

-   Max. 2 Domains
-   Unbranded
-   Unlimited Campaigns
-   20,000 pageviews / month
-   Unlimited users
-   All features

Growth

$99.00

Flat Rate,Per Month

It includes:

-   Max. 4 Domains
-   Unbranded
-   Unlimited Campaigns
-   All features
-   Unlimited users
-   100,000 pageviews / month

Premium

$249.00

Flat Rate,Per Month

It includes:

-   Unlimited Campaigns
-   All features
-   Unlimited users
-   500,000 pageviews / month
-   Key Account Manager
-   Max. 10 Domains
-   Unbranded

Master

Contact Vendor for Pricing

It includes:

-   Unlimited Domains
-   Key Account Manager
-   Unlimited users
-   All features
-   Contact the Team for Pageviews
-   Unbranded
-   Unlimited Campaigns

Value for money

4.9 (19)

4.9

Based on 19 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (20)

5.0

Based on 20 reviews

## User reviews

Overall rating

4.9

Based on 22 reviews

Filter by rating

5(19)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HJ

Helena J.

Marketing Manager

Telecommunications

### "Easy tool for implementation a pop up window "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 2, 2023

Pros

Easy to use, thanks to templates you can easily create any pop-up.

Cons

Sometimes the pop-up did not look the same as it was shown. In some cases it did not appear.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 9, 2023

Hey there, We would like to take a moment to thank you for your very kind review; we are delighted that you have had a positive experience with OptiMonk and you like how easy it is to create popups :) If you experienced any strangeness regarding the appearance of the popup, we are very sorry; we will be more than happy to help you with anything; open a chat with us or send us an email. Kind Regards, The OptiMonk Team

SS

Somu S.

Operations team

Cosmetics

### "Improvise website conversion with optimism "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2023

It has been wonderful. We have got a lot of conversion ever since we started using optimonk

Pros

Optimonk gives a fantastic customers experience on website. There is a pop up for everything whether you want to collect emails or promote your social media or collect feedback. They have even Holiday based themes for better performance

Cons

There are some features which are only available on the paid plan but that’s understandable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KV

Katya V.

Developer

Computer Software

### "Fun and interactive templates for capturing emails"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 11, 2022

Optimonk has many intuitive and attractive pop-ups that have high customizability (to show after x amount of seconds, certain % of scroll etc). I know people have gotten great results with Optimonk so I am looking forward to split testing (they have that option) and finding the right match for our audience.

Pros

Starting out with the templates, I loved the variety of choices offered. Many industries were covered and different methods of email capturing were available, from game-like spin the wheel, to personalized questions (which is what we chose).

Cons

Although it was fun to set up, our conversions haven't increased as significantly as we had thought, compared to our previous popup software. I wonder if the ranking / sorting system is accurate and truly shows which ones have the highest conversion rate. Also, in my own testing of the results, I found that the pop-up did not come out exactly when I programmed it to. Sometimes it would take much longer than the x seconds / % scroll I chose.

Switched from

[POWR](https://www.capterra.com/p/210309/POWr/)

We found that optimonk had higher customizability for mobile

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Dion D.

Growth Marketing Manager

Medical Devices

### "Filling Your Top-Of-Funnel Has Never Been Easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 13, 2022

The platform provides a seamless user experience and learning the interface was very intuitive. The goal was to capture more of the visitors to nurture them and convert them to customers. That mission was accomplished efficiently.

Pros

Out of several trialed products, OptiMonk was the most user-friendly and easy to integrate. The opt-in rate doubled when compared to the previous provider. Connecting to our automation tool was seamless. Split testing of different display options was push-button simple.

Cons

The analytics could have been more in-depth. There were some metrics that would have been beneficial to our analysis and optimization decisions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FA

Flamur A.

CEO

Legal Services

### " Best Exit Intent Popup Builder"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2020

Pros

Easy to use. Best features. Excellent value.

Cons

There is no feature missing for us there.

Switched from

[OptinMonster](https://www.capterra.com/p/174381/OptinMonster/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZZ

Zsofi Z.

Office Manager

Health, Wellness and Fitness

### "Thanks"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 13, 2020

Pros

All the support we get from the optimonk team is very nice

Cons

It's hard to put the elements where I want them sometimes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Shane D.

Director

Marketing and Advertising

### "Fantastic Functionality"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2020

Exceptional value for money, and their customer service staff are prompt, informed and so helpful.

Pros

The range of functionality on the free version alone is simply outstanding. There are so many settings to configure that there is little chance you won't find a way to configure to your perfect desires.

Cons

There are so many configurations possible, that you can get a little overwhlemed, and lost in the menus and submenus. Perhaps a tutorial video with an expert navigating all the menus and settings (and their effects) would be helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

CMO

Leisure, Travel & Tourism

### "Very easy to setup and great support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 13, 2020

Nice combination of tools for lead generation and scarcity tactics that integrates with Zapier to any platform you use to nurture the leads.

Pros

Great to setup with wordpress. Settings and rules for targeting, appearance, lead generation, etc are very easy to implement. Support team is also great and helpful. They work closely to us to improve SEO performance within the plugin.

Cons

Pricing model based on pageviews can make the tool expensive, specially when you have campaigns. The pricing is calculated with the entire pageviews of the entire site.

Switched from

[OptinMonster](https://www.capterra.com/p/174381/OptinMonster/)

Pricing and support.

Reasons for choosing OptiMonk

Pricing and easy of use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EA

Elad A.

Head of Digital

Non-Profit Organization Management

### "Use of OptiMonk for popups in wordpress"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 12, 2020

Pros

Easy to embbed. I use wordpress and some popups won't work, except this one.

Cons

Bad support for fonts and right-to-left languages, hard to design.

Reasons for choosing OptiMonk

Easy to embed

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Anik P.

Assistant Manager

Education Management

### "OptiMonk Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 19, 2019

My overall experience has been really good and would recommend to anyone wanting to try this for your website. The interface is really friendly and you don't need any technical skills and wherever technical skills are required, you can get in touch with the customer support; they will sort things out for you in a flash. So far it has been a good experience!

Pros

The dashboard is easy to understand and play around with Creation and implementation of campaigns is very user-friendly Creating custom form fields is also very easy All in all the user interface is really good The customer support team is a real champion - very responsive, helpful and lightning quick.

Cons

There are some limitations/wishlists from OptiMonk A lot of integration is still not available and a webhook does not really provide a great experience Certain customisations are not possible straight forward and need a workaround where you end up losing some in-built features The designs/templates could have a little more variety say maybe from an industry perspective

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 12, 2020

Dear Anik! We're glad you found the user interface and the support really good :) We would be very pleased if you could send your integration requests to our support team (support@optimonk.com), and we will investigate them. It's also a great idea to create industry-specific templates - thanks for sharing it with us.

[View all Reviews](https://www.capterra.com/p/139643/OptiMonk/reviews/)

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