# Sana Commerce Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sana Commerce Software - reviews, pricing plans, popular comparisons to other B2B eCommerce Platform products and more. Source: https://www.capterra.com/p/139645/Sana-Commerce --- # Sana Commerce Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sana Commerce ## What is Sana Commerce? Sana Commerce Cloud leverages the power of Microsoft Dynamics and SAP ERP systems in real-time to deliver feature- and data-rich e-commerce for B2B organizations. Our solution simplifies the complexity of B2B tech by reducing the need for web store and data maintenance, providing SaaS-based integration, and offering functionality to inspire customer loyalty (including online self-service, simple repeat ordering, tiered and volume pricing, order and invoice tracking, and RMA). ## What is Sana Commerce used for? [B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 74 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sana Commerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sana-commerce.com/&name=Sana Commerce) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sana Commerce 4.6 (74) VS. [4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (74) Ease Of Use 4.0 (596) Value For Money 4.3 (64) Value For Money 3.8 (515) Customer Service 4.4 (72) Customer Service 3.8 (572) ## Sana Commerce alternatives Highest Rated [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) [4.3 (600)](https://www.capterra.com/p/133133/Cin7/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133133/Cin7/) [Ability OMS](https://www.capterra.com/p/142223/Ability-OMS/) [4.7 (3)](https://www.capterra.com/p/142223/Ability-OMS/#reviews) Starting price $750.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142223/Ability-OMS/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. For B2B 4.5 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Serves B2B organizations Catalog Management 4.2 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Order Management 4.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Payment Options 4.6 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more Mobile Access 4.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices SEO Management 3.7 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Optimize and manage the search engine optimization efforts for a website or digital content Sana Commerce 90 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage customer orders that cannot be filled immediately due to out-of-stock items Create, manage, and send invoices or bills to customers Accept and track orders with multiple items Create catalogs of products and/or services Create and manage digital catalog of products/services with their details, specifications, and price Organize and group data or items based on various criteria Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Automatically suggest related, complementary or add-on items to customers Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Import and export data to and from software applications Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Separate front and back end platforms to make coding changes without affecting user experience Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Create and send email blasts/campaigns Serves B2B organizations Form predictions based on past and present data/trends Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Group and package individual but related items as one package set Configure publication's layout before publishing Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Integration with third-party marketplace software Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations Manage multiple teams and operations from a central location An online catalog of inventory that customers can view Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Compare multiple products based on their features, capabilities, pricing, etc. Capture, organize and track product-specific data and information in a centralized location Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Receive system updates as soon as any changes are made Managing orders that a customer purchases repeatedly and regularly Accept and track repeat orders Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold Track and monitor reviews of products or services An order generated by a seller to a customer, containing details about products or services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Optimize and manage the search engine optimization efforts for a website or digital content Manage and track orders being shipped to customers Checkout of online store Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Manage special order requested by a customer Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Manage and track operations and inventory within warehouses Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.2 (72) 4.2 Based on 72 reviews ## Pricing Value for money 4.3 (64) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (64) 4.3 Based on 64 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (72) 4.4 Based on 72 reviews ## User reviews Overall rating 4.6 Based on 74 reviews Filter by rating 5(44) 4(29) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KM Katalina M. Ing. Sistemas Information Technology and Services ### "Esta plataforma es la mas completa que he encontrado." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 8, 2023 Pros esta plataforma es demaciado intuitiva, su soporte siempre esta habilitado y contestan rapido. Cons su vercion gratuita no ofrece el filtro necesario para organizar los productos por precio o existencia. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Ingeniero Construction ### "Buena solución para el comercio electrónico" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 2, 2023 Pros Es muy fácil de utilizar, con un buen soporte técnico para resolver cuestiones y problemas. Cons Llevo poco tiempo usándolo, pero quizás destacaría la forma de ordenar los informes, pero por lo demás funciona correctamente. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Emily P. Digital Marketing Consumer Goods ### "Perfect fit for a manufacturer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 22, 2022 Pros We were able to build two stores, an ordering portal for our distributors and a simple ecommerce engine for the public. This allowed for greater flexibility in design and messaging. Cons We are on an old version so having alt tags from some images is not available in our version. We are upgrading though and all the functionality we wanted will be available. Reasons for choosing Sana Commerce They had an integration with our ERP, Great Plains. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mikolaj S. ERP Manager Retail ### "Great product for direct ERP integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2022 As a company that imports a lot of our inventory from outside of EU, SANA helped us to automate our sales process by enabling purchse of items that are not currently in our inventory but will be arriving shortly. Pros For someone being responsible for the ERP, the direct integration is no doubt the most valuable aspect of SANA's solution. Automatic sync of all the necessary information such as customer accounts, item atock and prices etc is definitely making everyone's life easier. Personally, I can't imagine amount of work and effort that have to be put in the solutions that do not have direct ERP integration. Updating your stock levels for example, blocks manpower that could be used elsewhere. The sales campaignes can be easily planned and managed beforehand, with correct discount being automatically applied and visible in the shop on the chosen time and date. The same as managing your customer assortment for your B2B and B2C customers. Cons The biggest pro for the solution is also a con to some extent. When all the data in the e-commerce is directly integrated into ERP you must be sure that all the processes and information on the ERP side are correct and set up in the right way for your customers to use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Derek M. eCommerce Specialist Food & Beverages ### "Derek Morman Sana Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 31, 2022 From getting trained in Sana University to running a live webstore with multiple customers using it, I've very much enjoyed working in Sana admin (building webpages) and working with the people at Sana. Its been a great experience so far. Pros I like the flexibility of the content management admin, being able to edit/create things on the page or in the admin panel. It makes building a web store very easy. Cons Honestly the only thing I can really think of that would be nice is making pictures easier to get uploaded to items. It can be time consuming getting all the file names changed to the correct format. Reasons for choosing Sana Commerce na Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Ronnie H. Head of IT and datamanagement Building Materials ### "ERP integrated e-commerce is great. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 17, 2022 Great teams to work with. Pros The B2B Polvo shop, which is the Sana shop. The changes for pricing is done every day in the ERP now. Especially with the supply chain issues in the world. If the but the buying prices go up, the sales price goes up as well, except for some customers. But basically, if a client logs in, he sees the price that is currently in the ERP. There's no discrepancy between what is going on for us and the customer. Sana uses a web service that is just firing a request and gets the answer with the price of the customer. In that sense, it's more rigid and less time consuming. Cons The e-commerce consultants could be better integrated with the customers' teams so they know what will work for the B2B processes and that way the customizations will have a better fit to serve the customer of the customer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Sam K. Ecommerce Operations Technical Coordinator Music ### "Sana Commerce Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2022 Overall a good experience. The Sana team i work with are very helpful and friendly, Any customisations are completed swiftly and as requested. Some of the team i work with are/have been based in Ukraine and i must commend them on their professionalism and strength in such hard times. We are truly appreciative and thankful for all of your hard work. Pros The Sana Commerce product is well laid out and easy to use. The Sana team are very attentive and helpful with queries and questions. Due to the nature of our business we have needed very specific modifications and the developers always deliver to a high standard. Cons There could be wider range of "ready-to-go" applications or connections rather than needing to add/integrate some of them. I find the "help" section and documentation could be better. I often search within the help area before reaching out, but my answer is sometimes not there. Or it is there but not returned when using search function. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kaiah M. Webmaster Food & Beverages ### "Kaiah's Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 11, 2022 The overall experience has been positive. Pros The integration with the ERP, ease of front-end development, and ability to display content dynamically based on customer segments. Cons Limited integration with email marketing tools, restriction to out-of-the-box customizations, and limited product filtering to ERP-related fields. We would love to see the ability to manually sort our products in subcategories or display based on best seller. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EN Emilio N. IT Director Consumer Goods ### "eCommerce from Sana Commerce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 10, 2022 The Sana Commerce has helped us reach to new eCommerce customers while facilitating the integration of the process from order to shipment with our ERP. Pros The easy of use and the integration with our ERP. Cons Customizing business rules is the most challenging because it requires developers to be involved in the process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Dennis L. IT manager Apparel & Fashion ### "Oke but not perfect" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 25, 2022 Overall Sana is great for companies without people knowing what to do but if you want to go a little further possibilities are few. Pros Intergration with Dynamics Nav was easy to setup. For basic use Sana is good to work with. Cons Reporting/Analytic is not possible. There is no way to do any research on customers, products and sales. We use Sana commerce 9.3 and add-ons are not updated anymore. Upgrade to Cloud Commerce would be very expensive. Creating a website in different languages is a pain in the ... Constantly switching between languages, reloading pages, just to update one article. Switched from [Online Auction System](https://www.capterra.com/p/177650/Ecommerce-Marketplace-Solution/) We switched to Navision ERP Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/139645/Sana-Commerce/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)