--- title: "Sana Commerce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sana Commerce Software - reviews, pricing plans, popular comparisons to other B2B eCommerce Platform products and more." source_url: "https://www.capterra.com/p/139645/Sana-Commerce/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Sana Commerce Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sana Commerce ## What is Sana Commerce? Sana Commerce Cloud leverages the power of Microsoft Dynamics and SAP ERP systems in real-time to deliver feature- and data-rich e-commerce for B2B organizations. Our solution simplifies the complexity of B2B tech by reducing the need for web store and data maintenance, providing SaaS-based integration, and offering functionality to inspire customer loyalty (including online self-service, simple repeat ordering, tiered and volume pricing, order and invoice tracking, and RMA). ## What is Sana Commerce used for? [B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 74 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sana Commerce?[Manage this product listing](https://www.g2.com/products/sana-commerce-cloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sana Commerce 4.6 (74) VS. [4.2 (2,085)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (74) Ease Of Use 4.0 (598) Value For Money 4.3 (64) Value For Money 3.9 (517) Customer Service 4.4 (72) Customer Service 3.8 (574) ## Sana Commerce alternatives Highest Rated [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) [4.3 (602)](https://www.capterra.com/p/133133/Cin7/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133133/Cin7/) [fabric](https://www.capterra.com/p/215448/Fabric/) [4.5 (15)](https://www.capterra.com/p/215448/Fabric/reviews/) Starting price $6000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/215448/Fabric/) [WizCommerce](https://www.capterra.com/p/10002153/Sourcewiz/) [4.6 (14)](https://www.capterra.com/p/10002153/Sourcewiz/#reviews) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002153/Sourcewiz/) ## FAQs about Sana Commerce Overview ### Which roles and teams benefit most from Sana Commerce? Sana Commerce is most used by IT leaders, ERP product owners, and application engineers who manage system integrations, user access, and commerce platform reliability. Marketing and online sales teams use it to run digital campaigns and support B2B ordering, while operations leaders and executives monitor sales processes, customer service, and operational performance. Answer based on 74 reviews Overview ### What company size and industries is Sana Commerce built for? Sana Commerce is for small businesses, which make up 65% of reviewers, and wholesale companies, representing 20%. It is built for distributors, manufacturers, and wholesalers running Microsoft Dynamics or SAP ERP systems. Reviewer data also includes midsize businesses (25%), enterprises (10%), retail (10%), and building materials (7%). Answer based on 74 reviews Features and Usability ### What are the key features of Sana Commerce? Sana Commerce includes ERP integration through APIs and real-time data synchronization, connecting customer accounts, pricing, inventory, and orders. Core eCommerce features cover catalog management, bulk ordering, backorder management, and order tracking. Differentiating configuration tools include content management, customizable templates, and customer segmentation for B2B web stores and buyer-specific experiences. Answer based on 31 reviews Integrations ### Which third-party tools and platforms does Sana Commerce integrate with? Sana Commerce integrates with 10 third-party tools, including Microsoft Dynamics 365, Dynamics 365 Business Central, SAP Business One, SAP HANA Cloud, Mailchimp, Copernica, PayPal, and Worldpay for Enterprise. These connections cover ERP, cloud data, marketing automation, and payment processing needs for B2B ecommerce operations. Answer based on 24 reviews Getting Started and Support ### How easy is it to onboard and train a team on Sana Commerce? Sana Commerce offers in-person and live online training, webinars, videos, and documentation. Reviewers find daily users, including people with limited programming knowledge, can learn core tasks quickly through tutorials and help tools. Implementation teams and administrators may need more time because the framework, ERP integration, and Sana University coursework can feel detailed and overwhelming. Answer based on 12 reviews Getting Started and Support ### What customer support options does Sana Commerce offer, and how do users rate the experience? Sana Commerce offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, and helpful during implementation and ongoing use, with strong documentation and training resources. Some report that time-zone differences can delay feedback and make implementation coordination more difficult. Answer based on 31 reviews Features and Usability ### Is Sana Commerce easy to use for administrators and buyers? Sana Commerce provides an intuitive ecommerce interface that helps administrators and buyers manage orders, content, and real-time ERP information with little friction. B2B teams value the clean purchasing flow and simple administration, while companies with specialized workflows may need paid custom development for interface changes or advanced product filtering. Answer based on 26 reviews Features and Usability ### How flexible are Sana Commerce website design options? Sana Commerce offers clean, responsive website templates and page-building tools for practical ecommerce design. B2B teams can create consistent storefronts and distributor portals without extensive coding, but businesses seeking pixel-perfect layouts, unusual wireframes, or refined mobile and tablet pages may encounter limits and require developer support. Answer based on 21 reviews Features and Usability ### How much can you customize Sana Commerce? Sana Commerce supports extensive configuration for menus, product pages, promotions, customer groups, and ERP-driven pricing. Ecommerce administrators value templates and page tools that allow common changes without coding, while advanced business rules, legacy ERP requirements, and deeper front-end modifications can require developers, added cost, and project planning. Answer based on 19 reviews ## Features AI summary Based on 691 B2B eCommerce Platform reviews Capterra data shows that buyers of B2B eCommerce Platform software rank the following features as their top priorities: - **Catalog Management** (**41%** of reviewers rated this feature as critical) - **Customer Management** (**41%**) - **Order Management** (**48%**) Sana Commerce supports all three of the features reviewers rate most highly: **Catalog Management**, **Customer Management**, and **Order Management**. Together, these capabilities help businesses maintain accurate product information, manage customer-specific relationships and pricing, and handle orders efficiently, allowing teams to deliver a more consistent buying experience and keep day-to-day commerce operations running smoothly. Catalog Management 4.2 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Order Management 4.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 4.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Inventory Control 4.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Monitor product stock levels Payment Options 4.6 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more For B2B 4.5 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Serves B2B organizations Sana Commerce 92 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bulk Ordering: Accept and track orders with multiple items - Catalog Creation: Create catalogs of products and/or services - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - De-Coupled Front & Back Ends: Separate front and back end platforms to make coding changes without affecting user experience - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - For B2B: Serves B2B organizations - Forecasting: Form predictions based on past and present data/trends - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitting: Group and package individual but related items as one package set - Layout & Design: Configure publication's layout before publishing - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketplace Integration: Integration with third-party marketplace software - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Online Catalog: An online catalog of inventory that customers can view - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Product Comparison: Compare multiple products based on their features, capabilities, pricing, etc. - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Reviews Management: Track and monitor reviews of products or services - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Special Order Management: Manage special order requested by a customer - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Warehouse Management: Manage and track operations and inventory within warehouses - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.2 (72) 4.2 Based on 72 reviews ## Pricing Value for money 4.3 (64) ### Starting price Free trial not available Value for money 4.3 (64) 4.3 Based on 64 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[ Copernica](https://www.capterra.com/p/186744/Copernica/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (72) 4.4 Based on 72 reviews ## User reviews Overall rating 4.6 Based on 74 reviews Filter by rating Counts reflect reviews available in this feed. 5(44) 4(29) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Gaelle E. General Director Used the software for: 1-3 years ### "The Best Integrated E-commerce solution for Dynamics GP / Business Central" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2021 Implementation was easy, integration into the ERP was a breeze, and the team fully dedicated. Once we were up and running, we were passed to the main support team, who we never had to reach out to, but had access through a ticket system Pros The Sana University has hundreds of youtube videos that tought me all aspects of Sana. The videos are extremely helpful. The ease of customization, page builder is a key aspect of the software. No coding is required and still extremely versatile. Elements on the pages, or products can be shown to all or part of the customers based on their customer group or geographic location. All this at a click of a button. Translation into another language are easily added, when needed. Being a hosted solution, there was no server management which was amazing. Cons There is nothing I can find that I did not like about Sana. We had 0 downtime in the 12 months we have been using the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kaspar H. E-Commerce Manager Used the software for: 3-5 years ### "A great CMS partner that perfectly complements your ERP-system." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2021 Our company sells many items, 12.000+, to a whole industry here in Denmark and abroad. We have more than 2500+ customers and they all have separate sales agreements with their own discounts and special prices. We chose Sana because it allows us to do business our way, as we want it. We did not want to conform to a CMS system rather than have the CMS system work for us instead, as Sana does out-of-the-box. Pros The way Sana works so well with Business Central 365. I also had the pleasure of working with NAV2018 and Sana. That was also good but with BC there are so many cool new features and possibilities. The customer service is also excellent. Cons I feel there there needs to be more focus on the tablet / mobile phone design of various pages and the general setup. The responsive designs are not always good enough for our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT manager Used the software for: 1-3 years ### "Oke but not perfect" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 29, 2022 Overall Sana is great for companies without people knowing what to do but if you want to go a little further possibilities are few. Pros Intergration with Dynamics Nav was easy to setup. For basic use Sana is good to work with. Cons Reporting/Analytic is not possible. There is no way to do any research on customers, products and sales. We use Sana commerce 9.3 and add-ons are not updated anymore. Upgrade to Cloud Commerce would be very expensive. Creating a website in different languages is a pain in the ... Constantly switching between languages, reloading pages, just to update one article. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Managing Director Used the software for: Less than 1 year ### "Easy to use and well integrated" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2022 Really good. The system works and works well. Pros The software works beautifully within Microsoft Business Central. It is cloud bases and keeps on improving. The interface is easy to use and helps to make building a website no problem Cons Grouping options. Not as easy as other systems to use for the multi channel (the auto uploading of files failed) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer VP Sales Used the software for: 3-5 years ### "Kinsey Archery Sana Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 6, 2019 Pros There is a lot of flexibility with setup and administration by the user. We can set up our menu structure, product pages and item detail page. We can change the click through boxes on the home screen based upon current promotions. Sana pulls quantity and pricing directly from our NAV/ERP system instead of syncing which leads to better data quality and less order errors. Cons I like to be able to do more filtering in the side bar. While we operate a B2B site, our customers are expecting many of the same functionality as the B2C sites they use as consumers. Today the best websites seem to be based on how quickly a person can find an item using a search bar and filters. We're currently working on this with Sana and implementing another product, Perfion, to assist with better data management and increasing searching/filtering capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gary R. Vp of operations Used the software for: 3-5 years ### "Best E-Commerce solution for SAP B1" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2021 Very satisfied Pros By far the best e-commerce platform that integrates fully with sap business one. The new sana cloud platform is super modern and gives us a lot of flexibility to design with limited coding while offering our customers a dynamic experience. Sana has a really modern look and feel along with constant innovation that is super specific to sap B1 and our needs. Cons sana team has done a great job to get us through any pain points. So at this time none to relay Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: Less than 1 year ### "B2B E-Commerce Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 5, 2021 SANA was good to work with. However a lot of the implementation team is not located in the United States (where we are located) so timing of meetings can be a challenge sometimes. A lot of the work was done in the overnight hours and therefore could not be tested until the next day. The process sometimes would drag on longer than needed since there was no immediate feedback by us or the SANA team. Pros I like that it integrates directly into SAP Business One. Cons Adding items is a bit cumbersome when building a customer specific webstore. I also wish business partners were able to see their part numbers that are tracked within SAP Business One. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rogelio R. IT Applications Coordinator Used the software for: 1-3 years ### "Rogelio Reséndiz " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2020 I like the tool, it is very simple, they have everything perfectly documented and the after-sales service is wonderful, SANA normally seeks customer satisfaction. Pros If you are an Administrator or an end user, the tool is very simple to use, very intuitive, the native integration with our ERP's is the best. Cons Perhaps the dependency on SANA could be high, the more functionality we develop, the higher the cost of maintaining the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Emily P. Digital Marketing Used the software for: 3-5 years ### "Perfect fit for a manufacturer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 23, 2022 Pros We were able to build two stores, an ordering portal for our distributors and a simple ecommerce engine for the public. This allowed for greater flexibility in design and messaging. Cons We are on an old version so having alt tags from some images is not available in our version. We are upgrading though and all the functionality we wanted will be available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Esteban D. eCom Manager Used the software for: 3-5 years ### "Great tool but, Don't customize your ERP too much" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 24, 2020 The KAM service is really good but the development is really slow. Having an admin is great for your own team to administrate the platform Pros It has a lot of B2B and B2C features, this way you can offer your clients what they need. The look and feel is simple and helpful and the one step checkout is good for CR% Offers a lot of customization, especially if you have an ERP system Cons We had very customized ERP rules and asked for a lot of "bad customizations". When we realized our error and tried to go back, there is no default option to go back, You have to ask for a entirely new development. Also the development service is only available at tuesdays and thursdays, that makes the fixes and devs really slow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/139645/Sana-Commerce/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.