# Page 3 | Sana Commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Sana Commerce the right B2B eCommerce Platform solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139645/Sana-Commerce/reviews --- Sana Commerce 4.6 (74) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Sana Commerce ## Showing most helpful reviews Showing 51-74 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KM Kaiah M. Webmaster Food & Beverages Used the software for: 6-12 months ### "Kaiah's Review" May 11, 2022 4.0 The overall experience has been positive. Pros The integration with the ERP, ease of front-end development, and ability to display content dynamically based on customer segments. Cons Limited integration with email marketing tools, restriction to out-of-the-box customizations, and limited product filtering to ERP-related fields. We would love to see the ability to manually sort our products in subcategories or display based on best seller. Review Source RT Rhett T. IT Director Consumer Goods Used the software for: 2+ years ### "Easy to implement, great support from SANA" April 20, 2022 5.0 A very good experience. The SANA team kept us moving forward during the implementation and continues to provide good support after we were running live (with multiple sites) Pros It is simple to implement and provides strong linkage to our back office system Cons On this version, the ability / expense involved in customizing the user interface. This is only a problem with our B2C environments, not with our B2B sites Reason for choosing Sana Commerce Solid AX/D365 solution Review Source AJ Aamer J. I.T Manager Building Materials Used the software for: 1-2 years ### "Sana review " December 20, 2021 5.0 Pros Very Mobile friendly and easy to use, Most of the 3rd party addon are built-in and easy to deploy Cons Its expensive, Take long time to do custom modification Reason for choosing Sana Commerce yes Switched from [Dynamics eShop](https://www.capterra.com/p/173700/eShop/) Performance, Features, Ease of use, Review Source LR LAURA R. JEFE DIGITAL Business Supplies and Equipment Used the software for: 6-12 months ### "Vicsa Review" November 24, 2020 4.0 Lo que más me gusto de SANA fue el apoyo comercial, técnico, de servicio, y mercadeo que tienen. Ese acompañamiento es un diferencial muy importante Pros Es una plataforma fácil de usar, que tiene plantillas básicas para modificar y personalizar Cons El hecho de que sea con plantillas también limita la personalización hasta un límite. Y todo lo adicional genera costos que no van dentro del alcance. Reason for choosing Sana Commerce Porque es una plataforma amigable, otras herramientas eran muy cuadriculadas y no tenían en cuenta la experiencia de usuario. Adicional, que tenga ya la conexión con nuestro ERP, era algo esencial, y no todos los software tienen integrado ese desarrollo. Review Source MF Michael F. Managing Director Photography Used the software for: 1-2 years ### "Tetenal Sana Review" November 21, 2019 4.0 Overall the best we have used, but quite new to this so learning as we go along Pros Ease of use Links into our SAP business One system with ease Cons The costs of customisation Downtime with connection dropping Reason for choosing Sana Commerce Confidence in the integration Switched from [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Costs of the upgrade and with integration into SAP Business One Review Source Bart S. general manager Biotechnology Used the software for: 1-2 years ### "Excellent product" December 11, 2019 4.0 Good support, stable product which meets the demands of our customers. The customer succes formula really pays off and keeps us focussed on improvements of the product after live. Pros Clear design, no frills and easy to use. Customers are really satisfied by this. Cons Business rules that require customization cause more isssues and costs than desired. Reason for choosing Sana Commerce Out of the box product which integrates nicely with Dynamics ERP was our main argument to choose SANA Review Source MP Melinda P. digital marketing manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "a great option" April 21, 2022 4.0 great Pros It offers great content building options and possiblities, it is flexible and easy to use Cons There are some elements that are not yet editable or flexible and not all / any data can be transferable from the BC to Sana Review Source BW Brett W. Technical Support Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Easy Integration & User Experience " March 9, 2021 5.0 Pros The standard features and templates SANA has out of the box make set up and changes extremely simple Cons It wont do everything you want, but they do release regular updates to improve and keep moving forward Reason for choosing Sana Commerce They had done integration with our software previously Review Source DL Denis L. IT Director Consumer Goods Used the software for: 1-2 years ### "Easy integration with Nav" December 4, 2019 5.0 We have replaced in house B2B portal with Sana for customers order entry. In a few days once live, most of our customers were ordering trough Sana. Pros \- Very easy to integrate with Nav ERP - good ROI regarding project costs in standard - very good stability Cons \- some difficulties with Sana project manager during project phase - costs too heavy when specific needs - costs too heavy for technical ugrade move to latest release Review Source GD Gauthier D. E-commerce and Digital marketing manager Retail Used the software for: 1-2 years ### "Easy to use software" December 19, 2019 4.0 After 7 months, I have a good feeling with Sana Commerce. Great customer retention program. Pros I really like the complete integration with our ERP-package and the user-friendly features. Happy to see that many SEO-friendly features are implemented. Cons Sometimes it's difficult to modify something in lay-out or integrations with other software. The connection between Sana and mailchimp should be more Review Source AS Albert S. IT Manager Wholesale Used the software for: 1-2 years ### "Perfect solution for us" August 3, 2018 5.0 Fast and smooth implementation of the webshop. Performance of the webshop very good and fast. With their new platform SaaS they offer the possibility to put add-ons in your shop. A next step to a even better webshop. Also good to mention that it was a real pleasure to work with the guys that did the implementation. And a good supportdesk with good responcetime. Pros His integration in our ERP Navision. So nu useless datatransfer between databases. Also easy to influence the bahaviour of the website from within Navision. Cons Only one small problem: their websites has no possability to scamble mail addresses. So there is no protection against spam mail. Review Source JG Joey G. General manager Used the software for: 6-12 months ### "Great Software, at a price!" June 7, 2017 4.0 The higher functions of the software really help you manage your business in the longterm. Projection software will help you gear up for your busy season, and lean back during slow times. Realtime inventory updates keeps you ahead of the game if a bunch of orders for a product come in at once. There is alot to be had here, but remember that you will spend a pretty penny if your business is large enough for it. Pros Fully functional e-merchant software, total package, managing inventory, back orders, POS and solid projection features Cons Pricey. There is alot of other software out there for much less money, However, the lower tier price options are very affordable, once you get past a certain threshold, prepare to pay for it. Review Source HV Henk V. Manager ICT Wholesale Used the software for: 1-2 years ### "Sana Commerce software review" August 20, 2018 5.0 Very good B2B webshop with good customer support from Sana. Almost every B2B order is done via Sana. Pros Very well integrated with ERP backend. Very stable and has almost every feature you may need as company. Cons Althoug it has a customizable layout, it should be more flexible in changing the layout. Review Source CS Cees S. Dynamics AX Specialist Retail Used the software for: 2+ years ### "SANA Customer Experience" August 6, 2018 4.0 We do not have to build our webshop and has a standard connection to our back-office system it is easy to use and a out of the box solution. Pros Software is easily to install and to configure. Cons Functionality is a bit limited, and development is not easy because you have to work with several party's. Review Source JE Jessica E. Online Marketeer Food & Beverages Used the software for: 1-2 years ### "Sana is a really good software" December 15, 2020 5.0 My overall experience with Sana is very good! I would recommend it to everybody! Pros \- Easy to use - Very good customer support - They release useful new features Cons \- When you want to make big changes you can't do it yourself Review Source RV Rolf V. VP IT Food & Beverages Used the software for: 2+ years ### "Easy Integration and Deployment" November 21, 2019 4.0 very easy to work with, we had to make a couple small customization's and everything worked out perfect. Pros I like the ease of integration with our ERP system. all the data comes from our ERP. This eliminates redundant data. Cons We are on a older version and that version is not highly configurable from a marketing perspective. This should be resolved with the new version coming out in 2020 Review Source JB John B. Managing Director Logistics and Supply Chain Used the software for: Less than 6 months ### "Feedback" January 4, 2021 5.0 Sana has helped us tie together our implementation of Dynamics 365 with our online store functions. We wanted to merge operating spaces of our employees and unify teams and Sana is helping us get there. Pros Sana has a great team that helped us work through the change process as a company and adapt ourselves to a new way. They have a great training plan setup and ready and their project management was excellent. Cons So far so good! We just launched our refreshed page and the SANA team has been very responsive and helpful ensuring we could maintain a timeline and achieve the vital objectives we needed to hit during COVID. Review Source MS Marco S. Abteilungsleiter IT-Services Chemicals Used the software for: Less than 6 months ### "Sana " August 3, 2019 5.0 We now do a have a webshop implemented in a very short amount of time. The webshop works and we don't need a whole Team in Austria to keep it alive. It just works and we can focus on development and new things. Pros Standard integration Dynamics AX and Perfion. Fits in our IT Strategy. Very professional people on the Sana team. Fast implementation, no surprises. Cons You need customizations for (from our point of view) small changes that need a lot of overhead (project, calculation, etc.). Reason for choosing Sana Commerce Standard Integration Dynamics AX and Perfion. Ease of use and price. Review Source CW Carsten W. Bereichsleiter e-Healthcare Supply Chain Management Hospital & Health Care Used the software for: 6-12 months ### "Good Price-Performance-Ratio" December 5, 2019 4.0 Good, professional enterprise Pros There are many options to custom / configure the software by ourselves Cons It is not very easy to migrate to a higher Version. Review Source JD Johan D. IT Manager Apparel & Fashion Used the software for: 1-2 years ### "Essentiel-Antwerp" October 2, 2020 4.0 Pros The fact that it is comprehensive and has a lot of the "right" features and is able to integrate even with our older ERP system is great. Cons We have an old ERP, namely Dynamics NAV 5.0 with LS Retail & Pebblestone Fashion on top. We did experience some issues to get this to work and had to do some rework and customizations on Sana because of this and other reasons. Review Source LG Lars G. Digital Sales Food & Beverages Used the software for: 6-12 months ### "Sana" March 5, 2020 5.0 Pros The software is easy to use, effective and has a great design. Cons I don't have anything I don't like about the Sana software. Review Source AV Abel V. Functional consultant Building Materials Used the software for: 2+ years ### "would for sure select Sana again" November 4, 2019 4.0 Sana is driven to make the implementation to an overall succes. They deliver what they promise. Pros The price quality ratio is very good. Stable and steady solution. Capabele people. Cons Design option could be better (is improved in newer releases) Handling of Imperial and Metric unit of measures Reason for choosing Sana Commerce Price quality ratio. SANA seemed most willing to adapt on these aspects where the standard did not cover the needs. Review Source TH Thomas H. CFO Wholesale Used the software for: Less than 6 months ### "Successfull implementation - fully integrated " April 2, 2020 5.0 Very friendly and competent implementation / project support Pros Completely integrated in our MS Dynamics AX 2009 Cons Customisation in HTML environment was quite complicated - not easy to learn / understand Reason for choosing Sana Commerce Completely integrated in our MS Dynamics AX 2009 - no customisation of interfaces Review Source CV Carl V. Director Used the software for: ### "Very easy to use and completely integrated with Microsoft Dynamics NAV" March 16, 2016 5.0 Very easy to use and completely integrated with Microsoft Dynamics NAV Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.