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IdeaScale

IdeaScale

4.6 (28)
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What is IdeaScale?

IdeaScale is an award-winning idea management software solution that helps businesses, governments, and social change-makers empower their workforce. With IdeaScale, these diverse entities can capture the ideas of their employees and streamline their development in order to maximize the impact of each idea.

Do you work for IdeaScale?Manage this profile page

IdeaScale Integrations

Slack logo
Slack
Trello logo
Trello
Jira logo
Jira
Microsoft Teams logo
Microsoft Teams
Google Analytics 360 logo
Google Analytics 360
Community Landing Page: Design a unique landing page to showcase your goals, rules, and vision for the community.
Campaign Idea Feed: Submit, vote, comment, and track campaign stats — all from a single social-media-like dashboard.
Idea Submission Form: Custom build an idea submission form with stages that meets your business needs and campaign goals.
ChatGPT Integration: Use built-in AI to expand/refine your concepts, and turn raw ideas into feasible solutions.
Reporting & Analytics: Gain detailed insights from your campaigns and community, with minute data on ideas, usage, engagement, and more.

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How much is IdeaScale?

Starting From:
$4999 Per Year
Pricing Model: Per Feature
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
IdeaScale offers several tiers of licensing starting at $4999 annually for an SMB license. There is also a free trial option that allows access to small groups of innovators.

IdeaScale Features

What solutions does IdeaScale provide?

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IdeaScale Reviews

Showing 5 of 28 reviews
Overall
4.6
Ease of Use
4.4
Customer Service
4.8

Pros

  • I love that Ideascale is so passionate about helping companies reach their innovation potential. Understanding that even small ideas can have a big impact.

  • IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service.

  • Ideascale is a great first step to building a strong crowdsourcing program. It's incredibly user-friendly, the site is easy to design, and it's a one-step process for new members to join.

Cons

  • No channel to submit/capture unsolicited ideas.

  • Another platform is hard to get users to embrace... the government buys a lot of them. They die ignoble deaths.

  • Understanding that some are hesitant to try “new things,” my team had to be diligent in our quest to use this platform for ideation.

Most Helpful Reviews for IdeaScale

Natalie M. avatar
Natalie M.
Innovation Officer
Government Administration, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 13, 2021

"A platform that can connect the entire organisation"

Overall: Its been more than a year and it has really helped all staff feel that they have a voice.

Pros: It is collaborative and staff from across the organisation can interact wit each other and their ideas.

Cons: The registration process could be more seemless.

Verified Reviewer
Director of Special Projects
Computer & Network Security, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Value for Money
5.0
Reviewer Source
Source: GetApp
December 9, 2015

"Effective, Easy, Reliable"

Overall: IdeaScale worked for us "out of the box'. We launched it and were up and running almost immediately. With zero prior experience, I was able to customize the interface to meet some very specific needs. When I had a question, one-on-one technical support was available on a moment's notice. Our account rep is equally helpful. He stays in touch enough to maintain a great relationship, but has never become a pest like some vendors.

Pros: Easy to set up and launch. Very intuitive user interface both from an administrator's perspective and for the people in the field who log on simply to vote on ideas. Technical support is knowledgeable and always available. The system is reliable, too - zero down time the entire time we've used it (2 years+). Good value for the money. We have the least expensive option and it does everything we need.

Cons: Nothing major - Some of the customization processes seemed a little 'clunky' at first but once you get in sync with their way of doing things it isn't a problem. As stated above, I believe this is a good value for the money, but if you want to go beyond the basic features there is a pretty steep jump in price. Might be nice to have a 'mid-range' option as well.

James P. avatar
James P.
IT Specialist
Government Administration, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
3.0
Reviewer Source
Source: GetApp
December 17, 2015

"Cool Product for Ideation"

Overall: Working for the Social Security Administration we use IdeaScale to engage discussion with advocacy groups in the vast Disability area. Understanding that some are hesitant to try “new things,” my team had to be diligent in our quest to use this platform for ideation. Now, after the initial angst and the anonymity feature, we run 3 to 4 concurrent campaigns a month. This product is awesome

Pros: Export to Microsoft Excel Feature Privacy settings Assign Moderator Settings Easy to code

Verified Reviewer
Librarian
Libraries, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Value for Money
4.0
Reviewer Source
Source: GetApp
December 10, 2015

"Great for crowd-sourcing input on big projects"

Overall: Our library system has used IdeaScale to source feedback from both staff and the public on renovation projects, and it's proved to be a useful and easy-to-manage system for gathering and organizing that input.

Pros: Very easy and intuitive to use, even for non-tech-savvy users, and allows for input to be built through conversations rather than just filling in forms. Wonderful, attentive support from IdeaScale staff. Helpful, easy-to-use metrics and a very cool, customizable infographic generator.

Cons: The number of options for community moderation can be a bit overwhelming, and the function of each isn't always clear. Attached images show up very small, and attached links or documents could be placed or shown more prominently.

Verified Reviewer
Interdisciplinary Scientist
Government Administration, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Value for Money
5.0
Reviewer Source
Source: GetApp
December 21, 2015

"Great App, Great Service"

Overall: Within our center, we use IdeaScale as a way to engage staff in brainstorming like discussions that they otherwise would not be able to participate in. Topics range from internal office improvements to new policy implementation and the tool has been incredibly valuable for both senior leadership and the rest of the staff! Service with the IdeaScale time has always been top notch from getting quick responses to technical questions, discussions on campaign strategy, all the way to full program discussion within the office, IdeaScale has been great to work with every step of the way.