# IdeaScale Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IdeaScale Software - reviews, pricing plans, popular comparisons to other Idea Management products and more. Source: https://www.capterra.com/p/139651/IdeaScale --- # IdeaScale Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) IdeaScale ## What is IdeaScale? IdeaScale is an award-winning idea management software solution that helps businesses, governments, and social change-makers empower their workforce. With IdeaScale, these diverse entities can capture the ideas of their employees and streamline their development in order to maximize the impact of each idea. ## What is IdeaScale used for? [Idea Management](https://www.capterra.com/idea-management-software/)[Community](https://www.capterra.com/community-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Starting price $4999 Per Feature, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IdeaScale?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ideascale.com/&name=IdeaScale) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IdeaScale 4.6 (28) VS. [4.4 (2,922)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $4999 Per Feature, Per Year Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (26) Ease Of Use 4.2 (46) Value For Money 4.7 (13) Value For Money 4.2 (28) Customer Service 4.8 (25) Customer Service 4.3 (34) ## IdeaScale alternatives [4.7 (27)](https://www.capterra.com/p/146207/ITRP/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Keto AI+ Platform](https://www.capterra.com/p/206236/Keto-Platform/) [4.0 (46)](https://www.capterra.com/p/206236/Keto-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206236/Keto-Platform/) Highest Rated [Howspace](https://www.capterra.com/p/161180/Howspace/) [4.8 (9)](https://www.capterra.com/p/161180/Howspace/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161180/Howspace/) [Universe](https://www.capterra.com/p/186770/Universe/) [4.3 (16)](https://www.capterra.com/p/186770/Universe/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186770/Universe/) [View all alternatives](https://www.capterra.com/p/139651/IdeaScale/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity/News Feed 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Continuous profile-based stream of news and activity Gamification 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Games or game-like elements to track progress and reward accomplishments Idea Ranking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued Ideation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important The creation, development, and sharing of potentially innovative new ideas Status Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Workflow Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks IdeaScale 45 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Route documents and other data through one or more stakeholders for review and approval Group collaboration to solve ideas in a productive and concentrated manner. Track and monitor efficient handling of all changes/transitions Planning training and tasks to facilitate the transition to new technology, process, or workflow. Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Configure existing workflows to meet your organization's needs Collects information, opinions, or ideas from a group of people Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Online forums/groups where users can ask questions, share ideas, best practices, etc. Tracks metrics that provide insight into how a user interacts with any interface or product Create, share, and manage the distribution of job descriptions/duties Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued The creation, development, and sharing of potentially innovative new ideas Process of developing, planning, managing, and executing new ideas or innovations Comprehensive list that contains information and details of all the members associated with a particular organization or group Diagram used to organize information in a hierarchical way to show relationships Controls/tools to moderate the session Enable custom polls/voting to facilitate decision-making or increase engagement Arrange tasks based on the level of priority or urgency Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Ratings/Reviews Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track the status over time for a request, process, asset, or transaction At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows multiple users to simultaneously annotate on a digital whiteboard Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (14) 4.4 Based on 14 reviews ## Pricing Value for money 4.7 (13) Free Trial Basic $4,999 Per Feature,Per Year Value for money 4.7 (13) 4.7 Based on 13 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (25) 4.8 Based on 25 reviews ## User reviews Overall rating 4.6 Based on 28 reviews Filter by rating 5(19) 4(7) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Natalie Rae M. Innovation Officer Government Administration ### "A platform that can connect the entire organisation" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 13, 2021 Its been more than a year and it has really helped all staff feel that they have a voice. Pros It is collaborative and staff from across the organisation can interact wit each other and their ideas. Cons The registration process could be more seemless. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Executive Direct Insurance ### "Talent and tech" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2020 Great Pros The staff including sales, support and others we responsive, talented and passionate about the product, their individual craft and providing great customer service. The technology is feature rich, easy to use and reliable. Cons Although it is easy to configure, I 'd say more use of preconfigured templates could make it even easier. Alternatives considered [Qmarkets](https://www.capterra.com/p/83531/Qmarkets/) Reasons for choosing IdeaScale People & tech & Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Shannon L. Innovation Coordinator Health, Wellness and Fitness ### "Like" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2019 Love Pros I like the ease of use for myself as a moderator and the end uaers Cons Sometimes there are bugs in the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC natalia C. Project manager Government Administration ### "It’s just the beginning " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2019 Very limited. We are just starting our development journey Pros gamification, employ engagement, reporting potential Cons No channel to submit/capture unsolicited ideas Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Leslie D. Voice Manager Consumer Goods ### "Grow with Ideascale!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2019 The scalability of this product is immense and we are just scratching the service on how it can impact our organization. It’s been an awesome team to work with so far! Pros I love that Ideascale is so passionate about helping companies reach their innovation potential. Understanding that even small ideas can have a big impact. Their network of users is amazing for collaborating and helping each other. Great community all around. Cons I do wish the analytics was more customizable for our organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Taryn E. Managers Education Management ### "Exceptional Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2019 Pros Very responsive staff. Highly rated for SAS. Cons Lack of ability to have multiple reviewer groups in one phase Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Amy D. Human Factors Analyst Government Administration ### "New Usee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2019 Pros Fedramp certification , features, government experience Cons Nothing to report thus far . Just getting started Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Marcos R. Structural engineer Government Administration ### "New user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2019 Looks like it’s very customizable! Looking forward to use the appropriate features for our organization! Pros This is a great resource to manage all innovation approaches in our organization. Cons I feel I haven’t used this software enough to give a fair answer on what I like the least about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Barb J. CTO Computer & Network Security ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2019 Pros IdeaScale meets all my agency needs in fostering a culture of innovation. We enjoy the ease of use, features, and the wonderful customer service! Cons Not applicable. We love the product!! The team was great in helping the implementation and launch at our agency! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RV Russell V. Risk Management Innovation Planner Government Administration ### "Government PreBuyer/Researcher" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 October 24, 2019 I have attended a promising demo from \[SENSITIVE CONTENT HIDDEN\] who did a comprehensive job. My goal is to imagine our organizational rollout. Pros Metrics for ideation process to commitment Cons Another platform is hard to get users to embrace... the government buys a lot of them. They die ignoble deaths. Reasons for choosing IdeaScale We have not yet. This is my job to determine the possibilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/139651/IdeaScale/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)