---
title: "TimeTap Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TimeTap Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more."
source_url: "https://www.capterra.com/p/139709/TimeTap/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 TimeTap Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TimeTap

## What is TimeTap?

TimeTap automates appointment scheduling and related tasks while solving custom and complex booking needs. We offer more than standard features, such as custom appointment confirmations and reminders. With TimeTap, you get a HIPAA, SOC 2, and GDPR-compliant tool that can collect and store client information, integrate multiple staff calendars into a single booking page, avoid double booking with two-way calendar sync, calculate travel time between appointments, accommodate multiple locations, and automatically adjust your availability. Trusted by thousands, join the ranks of companies like Nationwide and Teladoc who rely on TimeTap for top-tier appointment management and realize a 5-10x ROI annually. Contact us today to see how TimeTap can streamline appointment scheduling and revenue generation for your organization.

## What is TimeTap used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 262 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

2%

Starting price

$28.45

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   HIPAA Compliance / 2025
-   Medical Scheduling / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TimeTap?[Manage this product listing](https://www.g2.com/products/timetap/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TimeTap

4.5 (262)

VS.

[4.7 (3,683)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$28.45

Flat Rate, Per Month

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (262)

Ease Of Use

4.6 (4,146)

Value For Money

4.4 (198)

Value For Money

4.6 (2,801)

Customer Service

4.6 (227)

Customer Service

4.6 (2,364)

## TimeTap alternatives

[4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (350)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Calendly](https://www.capterra.com/p/148036/Calendly/)

[4.7 (4,165)](https://www.capterra.com/p/148036/Calendly/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148036/Calendly/)

[View all alternatives](https://www.capterra.com/p/139709/TimeTap/alternatives/)

## FAQs about TimeTap

Overview

### What problems does TimeTap solve?

TimeTap solves appointment coordination problems by letting clients book, reschedule, and receive confirmations without phone tag or email chains. Automated email and text reminders reduce missed visits, while availability rules, recurring appointments, calendar syncing, and custom intake forms organize staff schedules and client details. It benefits clinics, tutors, consultants, recruiters, sales teams, and multi-location service businesses.

Answer based on 215 reviews

Overview

### Which roles and teams benefit most from TimeTap?

TimeTap is most used by small-business owners, executives, and office or operations managers who manage client appointments, staff calendars, and booking administration. Financial advisors, counselors, pharmacists, and faculty schedule consultations or sessions, while travel specialists, community managers, and marketing teams coordinate customer meetings, events, and follow-up communications.

Answer based on 244 reviews

Overview

### What company size and industries is TimeTap built for?

TimeTap is built for mid-market and enterprise healthcare organizations, though 82% of reviewers are small businesses. Its intended markets include telehealth, government, finance, and insurance, while reviewer representation is highest in Health, Wellness and Fitness at 11%, followed by Education Management and Financial Services at 6% each.

Answer based on 262 reviews

Features and Usability

### What are the key features of TimeTap?

TimeTap includes core appointment scheduling, online booking, availability management, and recurring appointments for client self-service. Reviewers also frequently discuss automated email and SMS reminders, calendar sync, customizable booking pages and forms, plus client management. These features support multi-provider schedules, confirmations, rescheduling, and reduced no-shows.

Answer based on 162 reviews

Pricing

### How much does it cost and what fees or limitations are included?

TimeTap starts at $28.45 per month for Professional, covering one staff member and one location. Business costs 50.95 per month with the same stated capacity; Enterprise pricing is unlisted. A free trial is available. Reviewers generally call pricing fair, though organizations needing more features or staff report costs can rise.

Answer based on 43 reviews

Integrations

### Which third-party tools and platforms does TimeTap integrate with?

TimeTap integrates with eight third-party tools and platforms, including Google Calendar, Microsoft 365, Microsoft Outlook, PayPal, Salesforce Platform, Square Payments, and Stripe. It also connects with EMR/EHR systems. Reviewer feedback specifically confirms Google Calendar synchronization for appointment visibility, scheduling, and double-booking prevention.

Answer based on 32 reviews

Getting Started and Support

### How easy is it to onboard and train a team on TimeTap?

TimeTap offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers report that staff and clients can learn core scheduling functions quickly, especially with responsive support. Administrators and teams configuring detailed settings or using advanced features often need more time, though guided sessions and regular practice help them become comfortable.

Answer based on 17 reviews

Getting Started and Support

### What customer support options does TimeTap offer, and how do users rate the experience?

TimeTap offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users commonly describe the team as responsive, friendly, and effective at resolving setup and customization questions, often with clear guidance. However, some users report delays or limited immediate access, while complex settings can require assistance.

Answer based on 160 reviews

Appointment scheduling

### How well does TimeTap handle appointment scheduling?

TimeTap manages online appointment booking with flexible availability, meeting types, calendar syncing, rescheduling, and automated reminders. Small businesses, healthcare practices, consultants, and education teams value client self-service and customization, while some users find mobile scheduling clunky and initial availability rules or registration workflows harder to configure.

Answer based on 162 reviews

## Features

AI summary

Based on 14,228 Appointment Scheduling reviews

Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities:

-   **Appointment Management** (**58%** of reviewers rated this feature as critical)
-   **Calendar Management** (**54%**)
-   **Online Booking** (**60%**)

TimeTap supports all three of the features reviewers rate most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses manage bookings, keep schedules accurate across calendars, and let customers reserve time online, allowing teams to reduce manual scheduling work and provide a smoother booking experience.

Appointment Management

4.6 (16)

93.75% of 16 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Online Booking

4.7 (22)

90.91% of 22 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Confirmations/Reminders

4.5 (22)

81.82% of 22 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Mobile Access

3.8 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Client Database

4.3 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Calendar Management

4.7 (25)

84.00% of 25 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

TimeTap 143 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Bed Management: The allocation and provision of beds
- Before & After Pictures: Before and after photos of procedure(s)
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Broadcast Messaging: Notify large groups of people simultaneously about important updates.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Cancellation Management: Allow customers to cancel their subscription remotely.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Class Scheduling: Schedule in-person or online classes
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Event Calendar: A list of events with their respective dates
- Event Scheduling: Plan an event's time and location
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Healthcare: Software designed for the healthcare industry
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- Forms Management: Store, manage and track all forms in a centralized location
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- In-Patient Management: Care of patients who are admitted and stay in the hospital overnight
- Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc.
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lab Integration: Receive lab results electronically
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Medical Billing: Manage billing and payments for a healthcare provider
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Multi-Provider Practice: For practices with multiple providers
- Multiple Appointment Types: The ability to choose between different appointments in a selection.
- No-Show Tracking: Track and monitor patient no-show rates
- On Call Scheduling: Track and organize on-call shifts
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Payments: Accept and process online payment transactions
- Online Scheduling: Track and organize online shifts
- Out-Patient Management: Care of patients who do not stay overnight
- Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Processing: Accept, record, and reconcile financial transactions
- Physician Management: Track and organize physician schedules and pertinent information
- Physician Scheduling: Manage physician availability and schedules
- Pre-Appointment Screening: Questionnaire for clients to answer prior to attending appointments.
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Referral Tracking: Log and store the source of contacts/leads
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Room Scheduling: Reserving a room for meeting in an office or co-working space
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Timesheet Management: Track the amount of time spent on a job or task
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Treatment Packages: Sell multiple treatments together as a set
- Video Conferencing: Connect with meeting participants remotely over video
- Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.
- Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed
- Wait List Management: Record, update and manage waiting lists
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Website Integration: Seamlessly integrates with 3rd party websites
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (235)

4.3

Based on 235 reviews

## Pricing

Value for money

4.4 (198)

Free Trial

[View pricing plan details](https://www.capterra.com/p/139709/TimeTap/pricing/)

Professional

$28.45

Flat Rate,Per Month

It includes:

-   2-Way Calendar Sync
-   Accept Payments
-   Customizable Emails
-   Customizable Reports
-   Custom Pre-Booking Forms
-   Private Service Schedulers
-   Shared Rooms
-   Text Messages
-   Unlimited Appointments
-   Unlimited Classes
-   Unlimited Clients
-   Up to 2Gb File Uploads
-   Priority Email Support

Business

$50.95

Flat Rate,Per Month

It includes:

-   Custom Booking Sites
-   Waitlist
-   Courses
-   Screening Questions
-   Disclaimer Forms
-   Zip Code Filter
-   Custom Security Levels
-   Intelligent Travel Time Calculator
-   Internationalizations (Translations)
-   Open API
-   Signed BAA for HIPAA Compliance
-   Reporting
-   2-Way Calendar Sync
-   Custom Pre-Booking Forms
-   Accept Payments
-   Customizable Emails
-   Customizable Reports
-   Private Service Schedulers
-   Shared Rooms
-   Text Messages
-   Unlimited Appointments
-   Unlimited Classes
-   Unlimited Clients
-   Up to 10Gb File Uploads
-   Priority Phone & Email Support
-   Salesforce Integration
-   Dedicated Text Number
-   Recall Campaigns
-   Automated Messaging Triggers
-   Vanity URLs

Enterprise

Custom Quote Available

It includes:

-   Up to 10Gb File Uploads
-   Unlimited Clients
-   Unlimited Classes
-   Unlimited Appointments
-   Text Messages
-   Shared Rooms
-   Custom Pre-Booking Forms
-   Customizable Reports
-   Customizable Emails
-   Accept Payments
-   2-Way Calendar Sync
-   Private Service Schedulers
-   Reporting
-   Signed BAA for HIPAA Compliance
-   Open API
-   Internationalizations (Translations)
-   Intelligent Travel Time Calculator
-   Custom Security Levels
-   Zip Code Filter
-   Disclaimer Forms
-   Screening Questions
-   Courses
-   Waitlist
-   Vanity URLs
-   Custom Booking Sites
-   Automated Messaging Triggers
-   Recall Campaigns
-   Dedicated Text Number
-   Salesforce Integration
-   Priority Phone & Email Support

Value for money

4.4 (198)

4.4

Based on 198 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (227)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (227)

4.6

Based on 227 reviews

## User reviews

Overall rating

4.5

Based on 262 reviews

Filter by rating

5(170)

4(69)

3(19)

2(2)

1(2)

Mentioned topic

Sorted by most recent

AA

Arsalan A.

Pharmacy assistant

Health, Wellness and Fitness

### "Timetap simplifies appointments scheduling "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2026

Timetap is a great tool to manage appointments booking and calendar management easier.The chat option keeps providers uptodate about clients. Although some minor issues needs to be fixed

Pros

It’s easy manage appointments, online scheduling makes it easy for patient to manage appointments.The interface allows communication between clients and staff.

Cons

Sometimes bugs and issues makes a security risk.For small businesses price is bit high.The new features takes more than usual time to learn.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Allan Ricardo V.

administrador

Banking

### "Prático para organizar agendamentos e compromissos"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 14, 2026

Minha experiência com o TimeTap foi positiva. A ferramenta ajuda a organizar a agenda, controlar compromissos e tornar o processo de agendamento mais eficiente. É uma boa opção para empresas que precisam administrar horários e atendimentos de forma centralizada.

Pros

O TimeTap facilita bastante o gerenciamento de agendamentos e compromissos. A interface é organizada e ajuda a reduzir conflitos de horários, além de permitir que a equipe tenha uma visão mais clara da agenda e dos atendimentos.

Cons

Algumas funcionalidades podem exigir um período de adaptação, principalmente para usuários que estão começando a utilizar a plataforma. Mais opções de personalização também seriam interessantes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mike S.

Training Specialist

Automotive

### "Issue resolved"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 9, 2026

had an issue and \[sensitive content hidden\] was able to assist me in solving it very quickly ..Thank you! after goofing around for over 3 hours, you solving it in 10 min, well glad it is fixed!

Pros

NA nothing to write about here

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Christine B.

Pilates transformation expert

Health, Wellness and Fitness

### "Tests out well"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 12, 2026

So far, great. We work with multiple service providers and have been able to test out multiple functions during the free trial.

Pros

Best feature: the automated reminders that go out to multiple service providers. This has eliminated no show appointments.

Cons

Difficult to evaluate all of the tools in the free trial. We can’t tell how the Stripe integration portion works.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jesse M.

Operations Manager

Glass, Ceramics & Concrete

### "Reliable Scheduling with a Few Quirks"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 11, 2026

Pros

The booking calendar and client management features are really top-notch. I particularly like how easy it is to set up recurring appointments and send automated reminders to clients. It’s cut down on no-shows significantly for our team, and the customization options for the booking page are pretty good too.

Cons

Honestly, the mobile app feels a bit clunky compared to the desktop version. Navigating through different client records or adjusting schedules on the go isn't as intuitive as I'd like, and it sometimes takes a few extra taps to get where I need to be. It's not a dealbreaker, but an update would be nice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Joachim D.

manager

Entertainment

### "This booking software changed the landscape of maximizing bookings!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2026

5/5 This software is what I have been looking for, the price is great, support is good, and they listen to suggestions for new updates.

Pros

Only software that can calculate driving distances, it's a game changer. Clients can see available slots as the software blocks of the hours I need to drive from the previous or next appoinment. Whoever came up with this, is a genius!

Cons

Ability to directly open a booking via a URL as staff member without loggin in. And maybe the option to add attachments to message templates.

Switched from

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)

Driving distances and better pricing for small LLC

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JG

Jhon G.

Facturation et gestion

Retail

### "J’approuve "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 30, 2026

Une application très amicale avec l’utilisateur et qui permet de fonctionner même sur des appareils très anciens

Pros

Le modèle utilise des beau couleurs qui ne fatiguent pas la vue et l’application ne consomme presque pas de espace

Cons

Pas grand chose , j’ai tout aimé! Il serait idéal que l’application laisse changer le son des notifications

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Clerical

Warehousing

### "TIME TAP IS MY APP!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 28, 2026

Pros

I liked how user friendly TimeTap is. I also like how I can tailor certain features to clients, and that it is fairly efficient for my scheduling.

Cons

Although it is user friendly, it did take me a while to catch on and I rely on my phone a lot to do my scheduling, the mobile version is not as refined as the pc version in my opinion.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Einkäufer

Animation

### "Unkompliziert und einfach "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

January 14, 2026

Insgesamt habe ich mit TimeTap gute Erfahrungen gemacht. Die Terminbuchung funktioniert zuverlässig und erleichtert den Alltag deutlich. Besonders praktisch finde ich die automatischen Erinnerungen, da dadurch weniger Termine vergessen werden

Pros

Einfach und unkompliTimeTap ist eine sehr übersichtliche und zuverlässige Terminbuchungssoftware. Die Online-Terminvergabe funktioniert reibungslos und spart enorm viel Zeit im Alltag. Besonders gut gefällt mir die klare Benutzeroberfläche und die automatische Erinnerungsfunktion, die No-Shows deutlich reduziert. Auch die Anpassungsmöglichkeiten und die Integration in bestehende Abläufe sind sehr gelungen. Insgesamt eine große Erleichterung für die Terminorganisation – absolut empfehlenswert!ziert

Cons

Komplexität: Viele Funktionen können für neue Nutzer anfangs überwältigend sejnEinarbeitungszeit: Um alle Features optimal zu nutzen, braucht es etwas Eingewöhnung.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Engineer

Accounting

### "Reliable scheduling once you learn the ropes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 7, 2026

TimeTap is a solid, reliable tool for booking. Once you get past the initial setup, it saves a lot of time and keeps everything organized for a fair price.

Pros

I loved how easy it was to set up my schedule. The automated reminders are a lifesaver because they really help reduce no-shows without any extra work.

Cons

The interface feels a bit dated and can be confusing at first. It took me some time to find specific settings, so the learning curve is a little steep.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/139709/TimeTap/reviews/)

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