---
title: "TimeTap Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TimeTap Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more."
source_url: "https://www.capterra.com/p/139709/TimeTap/"
page_type: "product"
language: "en"
---

# 

 TimeTap Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TimeTap

## What is TimeTap?

TimeTap automates appointment scheduling and related tasks while solving custom and complex booking needs. We offer more than standard features, such as custom appointment confirmations and reminders. With TimeTap, you get a HIPAA, SOC 2, and GDPR-compliant tool that can collect and store client information, integrate multiple staff calendars into a single booking page, avoid double booking with two-way calendar sync, calculate travel time between appointments, accommodate multiple locations, and automatically adjust your availability. Trusted by thousands, join the ranks of companies like Nationwide and Teladoc who rely on TimeTap for top-tier appointment management and realize a 5-10x ROI annually. Contact us today to see how TimeTap can streamline appointment scheduling and revenue generation for your organization.

## What is TimeTap used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/)

Recognitions

Shortlist

Overall rating

Based on 260 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

2%

Starting price

$28.45

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   HIPAA Compliance / 2025
-   Medical Scheduling / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Rating Breakdown

4.5

+−

Features4.3

Value for Money4.4

Ease of Use4.3

Customer Service4.6

Rating Breakdown

4.5

Features4.3

Value for Money4.4

Ease of Use4.3

Customer Service4.6

## TimeTap Reviewers Verdict

Updated August 2026

AI summary

-   TimeTap is a fit for businesses and teams that need to manage high volumes of client appointments with less administrative effort.
-   Reviewers are positive about its client scheduling tools, reliable customer support, flexible reminders, and fair pricing.
-   It reduces appointment no-shows and simplifies daily coordination by automating bookings, confirmations, and reminders.
-   Some key downsides are a learning curve with the user interface and occasional delays in seeing changes reflected.
-   TimeTap suits service providers prioritizing client experience and efficiency, but buyers needing instant setup or advanced customization may want to weigh alternatives.

## TimeTap alternatives

Highest Rated

[4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (3,653)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (1,479)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/139709/TimeTap/alternatives/)

## FAQs about TimeTap

Overview

### What problems does TimeTap solve?

TimeTap solves time-consuming appointment coordination, phone tag, no-shows, and messy intake or scheduling records by automating online booking, reminders, calendar sync, recurring availability, and custom forms. Small businesses, clinics, nonprofits, consultants, admissions teams, and multi-provider practices benefit most when managing high appointment volume, multiple locations, or changing schedules.

Answer based on 198 reviews

Overview

### Which roles and teams benefit most from TimeTap?

TimeTap is most used by business owners, executives, office managers, and operations teams that need structured appointment scheduling and fewer administrative bottlenecks. Client-facing professionals such as financial advisors, counselors, pharmacists, educators, and community program staff use it to manage bookings, coordinate availability, and deliver smoother service experiences.

Answer based on 242 reviews

Overview

### What company size and industries is TimeTap built for?

TimeTap is built for mid-market and enterprise organizations in healthcare, telehealth, government, finance, and insurance, but 82% of reviewers are small businesses. It is used most in Health, Wellness and Fitness at 11%, with Education Management and Financial Services each at 6%, indicating adoption beyond its stated audience.

Answer based on 260 reviews

Features and Usability

### What are the key features of TimeTap?

TimeTap includes core scheduling features like online booking, automated appointment scheduling, calendar sync, recurring availability, and email or SMS reminder notifications. Differentiating features include customizable intake forms, multi-location and staff scheduling, client self-service for booking changes, and invoicing or online payments for appointment-based workflows.

Answer based on 162 reviews

Pricing

### How much does it cost and what fees or limitations are included?

TimeTap starts at $28.45/month for the Professional plan, with a $50.95/month Business plan and custom Enterprise pricing. A free trial is available, and reviewers also mention a limited free version for single users. Feedback calls pricing reasonable overall, but notes limits around calendar sync, one staff/location on lower tiers, and extra charges for some texting or larger setups.

Answer based on 43 reviews

Integrations

### Which third-party tools and platforms does TimeTap integrate with?

TimeTap integrates with Google Calendar and Google Sheets, with reviewer-confirmed calendar syncing as the most common connection. It also connects to Microsoft 365, Microsoft Outlook, Salesforce Platform, PayPal, Stripe, and Square Payments. Overall, TimeTap integrates with 10 third-party tools and platforms, including iCalendar and EMR/EHR systems.

Answer based on 33 reviews

Getting Started and Support

### How easy is it to onboard and train a team on TimeTap?

TimeTap offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Most staff and clients get comfortable fairly quickly with regular use, while admins and new users often need more time to learn settings and advanced features. Support-led training is a common part of onboarding.

Answer based on 17 reviews

Getting Started and Support

### What customer support options does TimeTap offer, and how do users rate the experience?

TimeTap offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, friendly, and knowledgeable, with quick answers, helpful walkthroughs, and strong onboarding. Some mention a learning curve and occasional delays or plan-based limits, but overall experiences with support are positive.

Answer based on 160 reviews

Appointment scheduling

### How well does TimeTap handle appointment scheduling?

TimeTap handles appointment scheduling well for service businesses, clinics, educators, and multi-staff teams that need flexibility. It supports online booking, rescheduling, reminders, waitlists, staff availability, and calendar syncing, though some users find the mobile experience clunky and certain setup rules or reminder workflows harder to manage.

Answer based on 162 reviews

## Features

AI summary

Based on 14,022 Appointment Scheduling reviews

Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities:

-   **Appointment Management** (**58%** of reviewers rated this feature as critical)
-   **Calendar Management** (**54%**)
-   **Online Booking** (**60%**)

TimeTap supports all three features reviewers consider most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses organize bookings, keep schedules accurate across calendars, and let customers reserve time online, allowing teams to reduce manual coordination and manage appointments more efficiently.

Appointment Management

4.6 (15)

93.33% of 15 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Online Booking

4.8 (21)

90.48% of 21 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Confirmations/Reminders

4.5 (20)

80.00% of 20 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Mobile Access

3.8 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Client Database

4.3 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Calendar Management

4.7 (23)

82.61% of 23 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

TimeTap 143 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Bed Management: The allocation and provision of beds
- Before & After Pictures: Before and after photos of procedure(s)
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Broadcast Messaging: Notify large groups of people simultaneously about important updates.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Cancellation Management: Allow customers to cancel their subscription remotely.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Class Scheduling: Schedule in-person or online classes
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Event Calendar: A list of events with their respective dates
- Event Scheduling: Plan an event's time and location
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Healthcare: Software designed for the healthcare industry
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- Forms Management: Store, manage and track all forms in a centralized location
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- In-Patient Management: Care of patients who are admitted and stay in the hospital overnight
- Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc.
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lab Integration: Receive lab results electronically
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Medical Billing: Manage billing and payments for a healthcare provider
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Multi-Provider Practice: For practices with multiple providers
- Multiple Appointment Types: The ability to choose between different appointments in a selection.
- No-Show Tracking: Track and monitor patient no-show rates
- On Call Scheduling: Track and organize on-call shifts
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Payments: Accept and process online payment transactions
- Online Scheduling: Track and organize online shifts
- Out-Patient Management: Care of patients who do not stay overnight
- Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Processing: Accept, record, and reconcile financial transactions
- Physician Management: Track and organize physician schedules and pertinent information
- Physician Scheduling: Manage physician availability and schedules
- Pre-Appointment Screening: Questionnaire for clients to answer prior to attending appointments.
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Referral Tracking: Log and store the source of contacts/leads
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Room Scheduling: Reserving a room for meeting in an office or co-working space
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Timesheet Management: Track the amount of time spent on a job or task
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Treatment Packages: Sell multiple treatments together as a set
- Video Conferencing: Connect with meeting participants remotely over video
- Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.
- Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed
- Wait List Management: Record, update and manage waiting lists
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Website Integration: Seamlessly integrates with 3rd party websites
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (233)

4.3

Based on 233 reviews

## Pricing

Value for money

4.4 (196)

Free Trial

[View pricing plan details](https://www.capterra.com/p/139709/TimeTap/pricing/)

Professional

$28.45

Flat Rate,Per Month

It includes:

-   2-Way Calendar Sync
-   Accept Payments
-   Customizable Emails
-   Customizable Reports
-   Custom Pre-Booking Forms
-   Private Service Schedulers
-   Shared Rooms
-   Text Messages
-   Unlimited Appointments
-   Unlimited Classes
-   Unlimited Clients
-   Up to 2Gb File Uploads
-   Priority Email Support

Business

$50.95

Flat Rate,Per Month

It includes:

-   2-Way Calendar Sync
-   Custom Pre-Booking Forms
-   Accept Payments
-   Customizable Emails
-   Customizable Reports
-   Private Service Schedulers
-   Shared Rooms
-   Text Messages
-   Unlimited Appointments
-   Unlimited Classes
-   Unlimited Clients
-   Up to 10Gb File Uploads
-   Priority Phone & Email Support
-   Salesforce Integration
-   Dedicated Text Number
-   Recall Campaigns
-   Automated Messaging Triggers
-   Custom Booking Sites
-   Vanity URLs
-   Waitlist
-   Courses
-   Screening Questions
-   Disclaimer Forms
-   Zip Code Filter
-   Custom Security Levels
-   Intelligent Travel Time Calculator
-   Internationalizations (Translations)
-   Open API
-   Signed BAA for HIPAA Compliance
-   Reporting

Enterprise

Custom Quote Available

It includes:

-   2-Way Calendar Sync
-   Accept Payments
-   Customizable Emails
-   Customizable Reports
-   Custom Pre-Booking Forms
-   Private Service Schedulers
-   Shared Rooms
-   Text Messages
-   Unlimited Appointments
-   Unlimited Classes
-   Unlimited Clients
-   Up to 10Gb File Uploads
-   Priority Phone & Email Support
-   Salesforce Integration
-   Dedicated Text Number
-   Recall Campaigns
-   Automated Messaging Triggers
-   Custom Booking Sites
-   Vanity URLs
-   Waitlist
-   Courses
-   Screening Questions
-   Disclaimer Forms
-   Zip Code Filter
-   Custom Security Levels
-   Intelligent Travel Time Calculator
-   Internationalizations (Translations)
-   Open API
-   Signed BAA for HIPAA Compliance
-   Reporting

Value for money

4.4 (196)

4.4

Based on 196 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (225)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (225)

4.6

Based on 225 reviews

## User reviews

Overall rating

4.5

Based on 260 reviews

Filter by rating

5(168)

4(69)

3(19)

2(2)

1(2)

Mentioned topic

Sorted by most recent

Christine B.

Pilates transformation expert

Health, Wellness and Fitness

### "Tests out well"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 12, 2026

So far, great. We work with multiple service providers and have been able to test out multiple functions during the free trial.

Pros

Best feature: the automated reminders that go out to multiple service providers. This has eliminated no show appointments.

Cons

Difficult to evaluate all of the tools in the free trial. We can’t tell how the Stripe integration portion works.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jesse M.

Operations Manager

Glass, Ceramics & Concrete

### "Reliable Scheduling with a Few Quirks"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 11, 2026

Pros

The booking calendar and client management features are really top-notch. I particularly like how easy it is to set up recurring appointments and send automated reminders to clients. It’s cut down on no-shows significantly for our team, and the customization options for the booking page are pretty good too.

Cons

Honestly, the mobile app feels a bit clunky compared to the desktop version. Navigating through different client records or adjusting schedules on the go isn't as intuitive as I'd like, and it sometimes takes a few extra taps to get where I need to be. It's not a dealbreaker, but an update would be nice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Joachim D.

manager

Entertainment

### "This booking software changed the landscape of maximizing bookings!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2026

5/5 This software is what I have been looking for, the price is great, support is good, and they listen to suggestions for new updates.

Pros

Only software that can calculate driving distances, it's a game changer. Clients can see available slots as the software blocks of the hours I need to drive from the previous or next appoinment. Whoever came up with this, is a genius!

Cons

Ability to directly open a booking via a URL as staff member without loggin in. And maybe the option to add attachments to message templates.

Switched from

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)

Driving distances and better pricing for small LLC

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JG

Jhon G.

Facturation et gestion

Retail

### "J’approuve "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 30, 2026

Une application très amicale avec l’utilisateur et qui permet de fonctionner même sur des appareils très anciens

Pros

Le modèle utilise des beau couleurs qui ne fatiguent pas la vue et l’application ne consomme presque pas de espace

Cons

Pas grand chose , j’ai tout aimé! Il serait idéal que l’application laisse changer le son des notifications

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Clerical

Warehousing

### "TIME TAP IS MY APP!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 28, 2026

Pros

I liked how user friendly TimeTap is. I also like how I can tailor certain features to clients, and that it is fairly efficient for my scheduling.

Cons

Although it is user friendly, it did take me a while to catch on and I rely on my phone a lot to do my scheduling, the mobile version is not as refined as the pc version in my opinion.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Einkäufer

Animation

### "Unkompliziert und einfach "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

January 14, 2026

Insgesamt habe ich mit TimeTap gute Erfahrungen gemacht. Die Terminbuchung funktioniert zuverlässig und erleichtert den Alltag deutlich. Besonders praktisch finde ich die automatischen Erinnerungen, da dadurch weniger Termine vergessen werden

Pros

Einfach und unkompliTimeTap ist eine sehr übersichtliche und zuverlässige Terminbuchungssoftware. Die Online-Terminvergabe funktioniert reibungslos und spart enorm viel Zeit im Alltag. Besonders gut gefällt mir die klare Benutzeroberfläche und die automatische Erinnerungsfunktion, die No-Shows deutlich reduziert. Auch die Anpassungsmöglichkeiten und die Integration in bestehende Abläufe sind sehr gelungen. Insgesamt eine große Erleichterung für die Terminorganisation – absolut empfehlenswert!ziert

Cons

Komplexität: Viele Funktionen können für neue Nutzer anfangs überwältigend sejnEinarbeitungszeit: Um alle Features optimal zu nutzen, braucht es etwas Eingewöhnung.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Engineer

Accounting

### "Reliable scheduling once you learn the ropes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 7, 2026

TimeTap is a solid, reliable tool for booking. Once you get past the initial setup, it saves a lot of time and keeps everything organized for a fair price.

Pros

I loved how easy it was to set up my schedule. The automated reminders are a lifesaver because they really help reduce no-shows without any extra work.

Cons

The interface feels a bit dated and can be confusing at first. It took me some time to find specific settings, so the learning curve is a little steep.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Reporting Officer

Non-Profit Organization Management

### "A great tool for booking appointments for healthcare professionals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 20, 2025

The customer experience has been really positive and a big upgrade from our previous manual processes. I like that payment can be achieved from the same platform as well.

Pros

The platform makes it so easy for clients to make bookings, receive confirmations and for us to then manage schedules. It saves a lot on admin time and helps us provide a better service. There are good payment integrations.

Cons

Not much, it has been a really easy to use platform and satisfied both the admin team, therapists and clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BW

Bruce W.

CEO

E-Learning

### "Trial Test"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 23, 2025

I am still on a trial, so I am unable to test the Stripe integration. It seems to be set up well, however.

Pros

It seems reasonably priced for what it does. It was able to integrate with Stripe, a requirement for me.

Cons

The UI is plain, and few options to improve it when embedded on my website. I may try a link instead which would give a richer UI.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AH

Aaron H.

Financial Advisor

Financial Services

### "Great customer Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 16, 2025

Great customer support. Scheduling was very simple and times were readily available. \[sensitive content hidden\] helped very quickly and showed me a tips.

Pros

TimeTap provides multiple custom sites to meet different needs. I also like the reminders though I wish our company allowed the text message option.

Cons

I believe using TimeTap on my mobile device is very difficult. It would be impossible to use if I had eye or hand issues.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/139709/TimeTap/reviews/)

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