# Page 2 | TimeTap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is TimeTap the right Mental Health solution for you? Explore 257 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139709/TimeTap/reviews --- TimeTap 4.5 (257) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 2 - Reviews of TimeTap ## Showing most helpful reviews Showing 26-50 of 257 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Engineer Accounting Used the software for: 1-2 years ### "Reliable scheduling once you learn the ropes" January 7, 2026 5.0 TimeTap is a solid, reliable tool for booking. Once you get past the initial setup, it saves a lot of time and keeps everything organized for a fair price. Pros I loved how easy it was to set up my schedule. The automated reminders are a lifesaver because they really help reduce no-shows without any extra work. Cons The interface feels a bit dated and can be confusing at first. It took me some time to find specific settings, so the learning curve is a little steep. Review Source VR Verified Reviewer Einkäufer Animation Used the software for: Less than 6 months ### "Unkompliziert und einfach " January 14, 2026 5.0 Insgesamt habe ich mit TimeTap gute Erfahrungen gemacht. Die Terminbuchung funktioniert zuverlässig und erleichtert den Alltag deutlich. Besonders praktisch finde ich die automatischen Erinnerungen, da dadurch weniger Termine vergessen werden Pros Einfach und unkompliTimeTap ist eine sehr übersichtliche und zuverlässige Terminbuchungssoftware. Die Online-Terminvergabe funktioniert reibungslos und spart enorm viel Zeit im Alltag. Besonders gut gefällt mir die klare Benutzeroberfläche und die automatische Erinnerungsfunktion, die No-Shows deutlich reduziert. Auch die Anpassungsmöglichkeiten und die Integration in bestehende Abläufe sind sehr gelungen. Insgesamt eine große Erleichterung für die Terminorganisation – absolut empfehlenswert!ziert Cons Komplexität: Viele Funktionen können für neue Nutzer anfangs überwältigend sejnEinarbeitungszeit: Um alle Features optimal zu nutzen, braucht es etwas Eingewöhnung. Review Source AH Aaron H. Financial Advisor Financial Services Used the software for: 2+ years ### "Great customer Support" July 16, 2025 4.0 Great customer support. Scheduling was very simple and times were readily available. \[sensitive content hidden\] helped very quickly and showed me a tips. Pros TimeTap provides multiple custom sites to meet different needs. I also like the reminders though I wish our company allowed the text message option. Cons I believe using TimeTap on my mobile device is very difficult. It would be impossible to use if I had eye or hand issues. Review Source VR Verified Reviewer Reporting Officer Non-Profit Organization Management Used the software for: 1-2 years ### "A great tool for booking appointments for healthcare professionals" August 20, 2025 5.0 The customer experience has been really positive and a big upgrade from our previous manual processes. I like that payment can be achieved from the same platform as well. Pros The platform makes it so easy for clients to make bookings, receive confirmations and for us to then manage schedules. It saves a lot on admin time and helps us provide a better service. There are good payment integrations. Cons Not much, it has been a really easy to use platform and satisfied both the admin team, therapists and clients. Review Source JG Jhon G. Facturation et gestion Retail Used the software for: 6-12 months ### "J’approuve " March 30, 2026 5.0 Une application très amicale avec l’utilisateur et qui permet de fonctionner même sur des appareils très anciens Pros Le modèle utilise des beau couleurs qui ne fatiguent pas la vue et l’application ne consomme presque pas de espace Cons Pas grand chose , j’ai tout aimé! Il serait idéal que l’application laisse changer le son des notifications Review Source VR Verified Reviewer Clerical Warehousing Used the software for: 6-12 months ### "TIME TAP IS MY APP!" January 28, 2026 4.0 Pros I liked how user friendly TimeTap is. I also like how I can tailor certain features to clients, and that it is fairly efficient for my scheduling. Cons Although it is user friendly, it did take me a while to catch on and I rely on my phone a lot to do my scheduling, the mobile version is not as refined as the pc version in my opinion. Review Source AV Adam V. Operations Director Pharmaceuticals Used the software for: 2+ years ### "Help Product" May 5, 2025 5.0 TimeTap gives us the ability to manage and schedule the clients we serve while protecting some of their most important information. Pros They provide a streamlined product with responsive and respectful support. Cons They are designed for a particular function and while they do allow customization, it is not fully flexible. Review Source NM Nicholas M. Director Alternative Medicine Used the software for: 1-2 years ### "Reminder messaging does not work." January 27, 2025 3.0 Very pleasant personnel. But they cannot dive deep to discover why our problem is occurring. Pros Ease of scheduling and ability to charge at the time of requesting an appointment. Cons Recall reminder messaging, a significant decision point for our initial choice, does not work. It took a year to discover that this feature does not operate as promised, and patients do not receive annual appointment reminders. Switched from [Tebra](https://www.capterra.com/p/129169/Tebra/) The promise of automated reminders for annual appointments. Also, the ability to charge the patient when they request an appointment. Review Source DR Debra R. President Insurance Used the software for: 1-2 years ### "TimeTap Review" June 12, 2025 5.0 Excellent support on setup of TimeTap to alleviate my concerns of wiping out my other TimeTap account Pros Ability to walk through the questions I had for setup and know what I was asking about. Really helped to tailor to my business. Cons All good for now - no complaints. Review Source AB Angela B. CEO Retail Used the software for: 2+ years ### "Best Business and Scheduling app" October 28, 2024 5.0 Timetap has been a huge lifesaver to our business. There are som many capabilities that can be tailored to you specific needs. The customer service is excellent and very responsive. We went through so many other scheduling apps and nothing compares to Timetap. The creators are geniuses! Pros It is the most versatile scheduling app with so many capabilities. Also, the customer service is excellent. I have referred so many businesses to Timetap. We absolutely love it!! Cons There are no cons. This is a wonderful app. Review Source LD Luciana D. Founder E-Learning Used the software for: 1-2 years ### "Great for scheduling different types of meetings " December 1, 2024 5.0 Overall, my experience has been very good on the free version. I'm actually planning to get the business subscription. And they do have personalized support, so I will get help to navigate the app and ask questions if necessary. Pros I liked the different options to schedule different types of meetings (1-on-1, group, different hosts, etc). I also liked the automatic email reminders and it's pretty user friendly on the side of the person scheduling with you. Also you can contact support, and they give you a nice free trial period. Cons I think it's a little complicated to set up. There are lots of things to check, and sometimes I get a little overwhelmed. But I guess that's part of them offering so many options. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing TimeTap Cheaper and more scheduling options. I needed an option to schedule group lessons Review Source JW Jonas W. HR Information Technology and Services Used the software for: 6-12 months ### "Reliable Appointment Scheduling Tool with Customization Flexibility" January 27, 2025 4.0 TimeTap is a reliable and flexible scheduling solution that stands out for its customizability and automation Pros customizable booking pages and automated notifications Cons outdated interface desing and limited reporting features Review Source PM Paige M. Manager Read Write Math Intervention Education Management Used the software for: 2+ years ### "TimeTap as a scheduler" July 10, 2024 5.0 We value Timetap. It has saved us thousands of hours and headaches with managing our business. Pros I appreciate the customer service. It is so helpful when we run into a difficulty and we can connect with \[sensitive content hidden\] promptly to get support. Our business is very complex and Timetap is the only scheduler we have been able to make work for our business. Cons There are times when two appointments show up in staff calendars for the same appointment but this is of little consequence. Review Source KS Kathy S. SHINE Liaison Government Administration Used the software for: 1-2 years ### "Timetap has great support!" September 27, 2024 5.0 Timetap has Excellent customer service....... Pros The customer support is great. Thanks!!! Cons Having to add information in duplicate areas of the app. Review Source JH Junighter H. Program Manager Non-Profit Organization Management Used the software for: 2+ years ### "Program Manager" June 7, 2024 5.0 Great experience working within Time Tap. Having the ability to utilize the program with multiple outcomes Pros The ease and flexibility to schedule client appointments Cons Various options to complete the same task Review Source BS Bea S. SHINE Liaison Health, Wellness and Fitness Used the software for: 1-2 years ### "Support Help today." May 29, 2024 4.0 Pros Ease to use, but unsure of change made by myself I found the help and \[sensitive content hidden\] was great and helped to feel more at ease with my changes. I more confident in my ability to use system, knowing there is online support available to me. Cons Changes take too long to complete. Too many screens to manage one change, appts, reports, support, staffing, locations, etc. Review Source Jennifer N. Executive Director Mental Health Care Used the software for: Less than 6 months ### "A+ software that's infinitely customizable with top-notch support from an ethical, big-hearted team." April 19, 2018 5.0 Because of this software, we are able to execute the vision of our social enterprise to fight the opioid crisis without the prohibitively costly overhead associated with having human schedulers & administrators. We would have had to raise a much higher fundraising target in order to be able to run operations if it weren't for the flexibility and ease of use we found in TimeTap. Pros As a non-profit that provides free, longterm support to those healing from opioid addiction, we had very specific time management needs for our volunteer "Listeners" to schedule meetings with people healing from an addiction crisis. Listeners will be meeting with program participants in public locations like libraries and coffee-shops in multiple cities, and each volunteer has to set and manage their own availability. It was also important to us to be able to craft the public-facing messaging in a way that was both clear and non-shaming, and that software that was built for staff-client relationships didn't make our program participants feel like patients in the medical system. We thought this would be an impossible task, but TimeTap not only figured it out, they made it feel easy. I am still amazed by how quickly and effectively they helped us integrate our needs into an effective, working service. The software has been built in such a way that every facet of interactions between users in your scheduling system can be customized and optimized. There were a number of functionalities I didn't anticipate needing, and aspects of the work process I didn't think about customizing until we actually saw it in action. TimeTap support was there every step of the way to help us figure out how to tweak, adjust and clarify. Cons The only downside I've experienced (as a non-technical person) with this software is that it can be hard to understand the logic of different settings and where specific gears are located on the back-end. I think, however, that this is just a necessary symptom of highly customizable software. TimeTap manages this incredibly well, in my opinion, by having an incredibly rich (and search sensitive) library of user documentation -- including screen-capture videos that show you step-by-step how to find what you're looking for. Their support team is also very responsive and friendly and I've never had trouble getting in touch with them on short notice for both quick and complicated questions. Review Source Response from Lumaverse Technologies April 20, 2018 Thanks so much, Jennifer, for the kind and thoughtful review! It's been a pleasure helping you and the SeekHealing team -- you all are making a big difference in the world! CZ Craig Z. President Professional Training & Coaching Used the software for: 6-12 months ### "Absolutely Incredible - Above and Beyond all the rest" December 22, 2016 5.0 I can't say enough about TimeTap and their staff. I have been researching and trying out scheduling programs for two years, and TT is the ONLY company that can do everything I need for my business. I have been with TT for a while now, and the growth of their product is mind-blowing! I have never worked with a company that has put so much heart and hard work into their product. Their tech support is unprecedented. You simply can't go wrong if you chose TimeTap for your business. PROS: WAITLIST: You want to build your business and keep your numbers up? Then there is no other company that has the Waitlist functionality that TT does. This was the number one thing I was looking for, and I have tried all the competitors - TT blows them away. I have a full schedule, but about 20% of my weekly bookings cancel. With the Waitlist, however, I am able to rebook all of those sessions without lifting a finger. That's a 20% increase in revenue, and it's all because of TT! Plus, my clients love the easy-to-use waitlist texts. CUSTOMIZATION: You can change just about anything in TT (outgoing emails, registery, texts, calendar view, notifications, colors, etc) and make it your own. I can't think of any business that wouldn't be able to make TT work for them. AMAZING TECH SUPPORT: Simply put, TT has the best tech support I have ever working with in my entire life, with any product, hands down. Within minutes, they address your concern. They fix problems in days, not months. They actually listen to your suggestions and implement them. I can't stress enough, how absolutely unheard of this is. THE KITCHEN SINK: TT has everything, and they keep adding more tools every day. Their growth in functionality is simply mind-boggling. If it's not a part of TT now, it will be soon. EASE OF USE: Once you get the hang of it, and it's all set up, it basically runs itself. TT has cut hours of work out of my week. It allows me to keep up with scheduling and billing, keeping records of everything. I can see if clients have opened their emails - no more, "I didn't get that. Also, easy to use interface for my clients, weather they're 16 or 80. CONS: Little hiccups here and there, but to be expected with such huge program. TIP: when starting up your account, use the tech support. There were several things I thought weren't possible with TT, but their tech support showed me the way. Review Source Response from Lumaverse Technologies December 22, 2016 Hey Craig, Wow! Thanks so much for taking the time to leave this detailed and eloquent review. We appreciate YOU with your feedback and helping us improve (and staying on top of us :). Great suggestions for other users who read your review as well --Yes, use our tech support to get onboarding help! Thanks again for taking the time to submit this. Lucy JK Jackie K. Marketing Manager Government Administration Used the software for: 2+ years ### "Amazing support & customer service! Makes using and building out our appointment scheduler easy. " July 24, 2017 5.0 The software has allowed us to move toward online registration for the majority of our classes, which is still a work-in-progress (2+ years since we started) . The support from the staff (Lucy, Elvis, etc.) has been phenomenal. They've taught me a great deal about how to structure our online registration and utilize the feature to support our needs. I work for a large organization, made up of a diverse group of programs that almost function independently. From a support perspective, my experience has been phenomenal. Lucy has been instrumental in teaching me the software, helping use set up our registration site, transition from checkappointments to timetap, as well as take back functionality requests and address our technical issues. Pros The new interface (timetap) is more intuitive and user friendly. Amazing and responsive tech support and customer service! All of the support staff have been fantastic and extremely responsive. A big shout out to Lucy, who has been a support star, from the onboarding process to 2+ years of regular support. She's conducted countless calls with me to provide how-tos, recommendations to best structure our site, and addressed functionality enhancement requests and technical issues. I can't express how grateful I am for this type of support! Cons Not all features are intuitive; there is a learning curve to understand and administer the service/software. Review Source Response from Lumaverse Technologies July 24, 2017 Hey Jackie, Thanks so much for leaving a review for us! It's been great getting to know you and learning more about the support services offered to our armed services over the past couple of years. I'm glad it has allowed the registration process to move more smoothly for you guys! Lucy PT Piotr T. Manager Railroad Manufacture Used the software for: 6-12 months ### "TimeTap" May 31, 2023 5.0 From my overall experience with TimeTap, I found it to be a reliable and user-friendly appointment scheduling solution. The software streamlined the booking process for clients and provided efficient tools for managing my schedule. The automated reminders and synchronization with external calendars improved organization and reduced the risk of missed appointments. With expanded customization options, TimeTap could further enhance its appeal to businesses seeking a personalized scheduling solution. Pros One of the standout features I liked most about TimeTap was its seamless appointment scheduling and management capabilities. The software offered an intuitive interface for clients to book appointments online, while providing me with the necessary tools to efficiently manage and organize my schedule. The ability to sync appointments with external calendars and send automated reminders greatly improved productivity and client communication. Cons One aspect that I found slightly challenging about TimeTap was the limited customization options for the user interface and branding. While the platform provided a clean and functional design, having more flexibility to tailor the appearance to align with my brand's aesthetics would have been beneficial. Greater customization options could enhance the overall user experience and brand consistency. Review Source MA Michael A. Diretor Alternative Medicine Used the software for: I used a free trial ### "Avaliando o TimeTap." September 4, 2023 5.0 Agora eu não preciso mais me preocupar em ligar para marcar compromissos ou esperar por disponibilidade de horários. Recomendo a todos que procuram uma solução eficiente para agendamentos! Pros O TimeTap é uma plataforma de agendamento de compromissos que me impressionou pela sua facilidade de uso. Com apenas alguns cliques, consigo encontrar horários disponíveis e fazer reservas de forma intuitiva e eficiente. A interface organizada e as notificações de lembrete são extremamente úteis, tornando minha vida mais simples e otimizada. Cons Não há nada de negativo para relatar, ótima plataforma. Review Source WW Weisenberg W. Tutor Mentor Education Management Used the software for: 2+ years ### "Great for scheduling appointments!" March 18, 2019 5.0 We use Time Tap for our international students to make appointments at our Center. It has been a successful addition to our program and our student's success. Pros For our purposes of allowing students to make tutoring appointments, Time Tap has been invaluable. Our students can make appointments any time of day, so the convenience for them has made our service more accesible and utilized. Also, the cost for us is minimal compared to how much it has helped our students accomplish their goal of learning English faster than without it, and compared to other similar products that are structured specifically for a tutoring center. Cons The only con I would say for us is that the basic level of use only allows 10 users at a time. As a university, we are limited tohow much we can spend on an outside appointment program, so we make due with the basic level. Review Source Response from Lumaverse Technologies March 25, 2019 Hi Wendy, We really appreciate you taking the time to leave us a review on here! It's awesome to hear that TimeTap's been helpful with making your tutoring appointments at a good value! Please let us know if there's anything we can do to help, Lucy VR Verified Reviewer Physician Medical Practice Used the software for: Less than 6 months ### "TimeTap for Small Medical Practice" October 8, 2018 5.0 Overall very satisfied. I am using the program to keep up with the schedule for a small primary care medical practive (one provider). Pros I have a tiny practice and was trying to get away from burdensome EMR. I needed an affordable scheduling app/program only. It was very quick to learn. It serves our needs fairly well. There are things I have not explored so I can't offer much more. The version for my iPhone is very handy and quick to access also. Cons We often have to refresh the screen because it will be black when we log on at first. This is not every time and not even most of the time, but it is frequent. After refreshing 1-5 times the appropriate screen shows up. The messaging features to clients are limited with the regular advertised price. This affects us a little but can't afford to add features. Would probably just pull back to Office Calendar if the price started climbing. For the current price point I benefit from TimeTap and I plan to stay with them. Review Source Response from Lumaverse Technologies December 26, 2018 Hi there, Thanks for taking the time to leave us a review. Please reach out to us at support@timetap.com to ask about our bulk emailing to client options. This is a feature we have available but only turn on when accounts request it to prevent abuse and spam complaints. Thanks, Lucy BW Bev W. CBT Co-ordinator Mental Health Care Used the software for: 2+ years ### "Direct Communication with Support" February 9, 2024 5.0 Support Team are Awesome! They help every time I submit a ticket. Pros Timely responses from \[sensitive content hidden\] to each query. Cons The only con might be that my changes don't show immediately.....but refresh always helps. Review Source JP Joy P. Acupuncturist Alternative Medicine Used the software for: 2+ years ### "I LOVE TimeTap" March 15, 2019 5.0 I recommend this to everyone who asks me what type of scheduling software I use... literally.... everyone! My experience has been above and beyond what I could have asked for or envisioned for myself! Pros I am "older" and love how easy to use this software is. If I can't figure something out on my own, the online support team gets back to me very quickly with efficient and helpful advice. I also love the ability to customize, color code and have email reminders sent to my patients. Cons I was nervous when they re-branded from checkappointments.com (very nervous) but the transition was great. I literally, have zero complaints about TimeTap. Review Source Response from Lumaverse Technologies March 27, 2019 Hi Joy, Thanks so much for your kind review! It makes us so happy to hear that you have had such a positive experience and that the transition from checkAppointments to TimeTap has gone over smoothly for you :-) Please let our support team know if there's ever anything we can help you with, Lucy Talk to a Capterra advisor for free and get results within 15 minutes.