# Page 9 | TimeTap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is TimeTap the right Mental Health solution for you? Explore 257 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139709/TimeTap/reviews --- TimeTap 4.5 (257) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 9 - Reviews of TimeTap ## Showing most helpful reviews Showing 201-225 of 257 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PF Paula F. Real Estate Agent Real Estate Used the software for: Less than 6 months ### "Like seeing all of the appointments I have so clearly" May 24, 2018 5.0 Easily manage my appointments and time. Pros I like the ease of use, the ability to switch easily to week, month or day. I am learning the rest of the program, I am sure it is as easy to use. Cons I could not find where to have my questions answered or where to enter an appointment. I am sure once I find it, it will be easy to use as well. Review Source Response from Lumaverse Technologies June 1, 2018 Hi Paula, please reach out to our support team via the in system chat or at support@timetap.com for assistance with the set up. LB Lindsey B. Founder Used the software for: Less than 6 months ### "Easy to use scheduling software. I like the features that allow to be really hands off with clients" May 29, 2018 5.0 Pros Easy to use. For me, this was the most important as I am busy and not extremely tech savvy. I enjoy being able to select my own mini website address as well. Cons So far, I am pretty pleased with all aspects. However, I do not find that it is easy to change service details once they are set. Review Source Response from Lumaverse Technologies June 1, 2018 Hi Lindsey, we'd be happy to show you a fast way to edit your services. A member of the team will follow-up with you with more information on how to quickly accomplish this. VR Verified Reviewer stay at home mom Public Relations and Communications Used the software for: I used a free trial ### "Time Tap" November 19, 2019 3.0 It seemed to work well for small businesses of less than 10 Pros The idea of it is great, it anticipates before you even schedule and it is very easy to use and process payments Cons We do not like that you can only have 10 users at a time and there is a lot of time needed to understand just how the system works Review Source Response from Lumaverse Technologies November 21, 2019 Hi there, We are sorry that this has been your experience. We actually do not have any limits on the number of staff or the number of locations that you can add to your account. If you can reach out to our support team at support@timetap.com, we'd be happy to get on a support call with you and walk you through adding more than 10 staff to your account to better accommodate your business. Thanks, Lucy DB Dan B. President Management Consulting Used the software for: Less than 6 months ### "TimeTap saves time!" September 28, 2018 4.0 Excellent tool that has saved lots of time and has certainly paid for itself. Pros What I like most, is that I used to play phone tag with candidates, but now I send a simple link and they set the appointment themselves. Cons The user interface seems a little clunky, but you can find everything that you need. Review Source Response from Lumaverse Technologies October 8, 2018 We're glad the recruiting and candidate outreach features have been beneficial to your process. Please contact us at support@timetap.com for any other questions. VR Verified Reviewer Assistant Consultant Management Consulting Used the software for: Less than 6 months ### "Timetap allowed for people to schedule interviews in multiple ways." May 24, 2018 4.0 Pros What I liked the most about Timetap was its ability to allow for meetings to be scheduled fairly easily. Cons What I didn't like about Timetap was its interface. I felt that there are some things that could be done to make scheduling on certain dates easier, as well as making certain options more accessible to newer users. Review Source Response from Lumaverse Technologies December 26, 2018 Hi there, Thanks for taking the time to leave us a review. We'd love to get your experience up to 5 stars so please feel free to reach out to us at support@timetap.com to let us know what we can do to improve your overall use of our product. Thanks, Lucy KC Kristin C. Used the software for: ### "It worked superbly!" March 25, 2016 5.0 My group was able to sign up and get reminders with times in their own time zone while I had the schedule set up in mine. I was able to see and edit emails before they were sent when addressing any meeting issues with my group. It was fairly easy to set up and use. Support was always ready to assist! What more could I ask for? I could not have been happier to have this tool in my arsenal and would use it again if the need arises! Thank you again for creating and supporting this product. See you the next time I need you. I know you will continue to grow. Review Source Response from Lumaverse Technologies March 28, 2016 I appreciate you taking the time to leave a review, Kristin! Thanks for the kind words. We do hope that you'll come back to TimeTap the next time you have an event or need for scheduling. Best, Lucy AS Abraham S. Professor Used the software for: 6-12 months ### "I use this for scheduling meetings with students. " June 1, 2018 4.0 Pros Can implement complicated rules, and the client interface is simple. The basic tier is free, which should satisfy most people's needs. Cons For simple operations (one provider, simple schedule), the options are overwhelming and hard to find, even though I use it every week. Review Source Response from Lumaverse Technologies July 19, 2018 Hi Abraham, Thanks for the feedback. If you need assistance while in the scheduler, please feel free to reach out via our in system chat feature. ~Rashida DC Dawn C. Used the software for: ### "Online Scheduler" April 27, 2017 5.0 We used TimeTap to help us set up a new online scheduler for a plan sponsor. They are excellent to work with and have gone above and beyond helping us with tweaking the site to the meet the requests of the plan sponsor. The site is also easy to navigate through for both us as the administrators, as well as the employees who will be using it. I would recommend them to anyone needing to initiate an online scheduler. And the cost is very fair compared to other scheduler companies we looked at. Review Source Response from Lumaverse Technologies April 27, 2017 Hi Dawn, thank you so much for leaving this review! We appreciate the opportunity to work with you and the great team at Voya. Helping you solve your scheduling challenges has been such a rewarding experience for us. Thanks again, Matt XV Xavier V. Property Manager Real Estate Used the software for: Less than 6 months ### "time tap review" October 5, 2018 5.0 good smooth and easy Pros pictures can be sent. in our line of work documenting is everything. Cons sometime theirs a lag in updates. not sure why but not to bad not much of a con. Review Source Response from Lumaverse Technologies December 26, 2018 Thanks, Xavier, for leaving us this review! I'm glad TimeTap has been a smooth and easy scheduling system for your team to use. if there is ever anything we can do to help improve your experience, please let us know by emailing us at support@timetap.com Thanks, Lucy JP Jean P. Co-owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Timetap review " October 6, 2018 3.0 We do not use it for payment processing but comes in handy for new clients and recurring appointments Pros Cost effective for small businesses looking for client scheduling software Cons Did not care for having to switch between the “calendar” and “appointment” pages. Would be great to have view of classes and appts together for a given day Review Source Response from Lumaverse Technologies December 26, 2018 Hi Jean, Thanks for leaving us this review! We'd love to get your rating up to a 5 star experience. I'd love to know more about what you are looking for with having the calendar show both the classes and appointments and see if there is any easy solution we can come up with! Please reach out to us at support@timetap.com to tell us more and we'd be happy ot look at making a singular view that can accommodate all your needs or adjusting the current view to show the information you need it to. Thanks, Lucy JN Joanna N. Sr. Software Developer Higher Education Used the software for: Less than 6 months ### "Best Value Online Scheduler" September 17, 2018 5.0 Pros Easy of use. No training required. Very helpful online document or live chat session. Cons Pricing. It would be nice to have pricing per user not pricing per 5 users at a time. I wanted to have 12 users and with the current pricing model, I have to buy 15 users licensing. Review Source Response from Lumaverse Technologies September 20, 2018 Hi Joanne, thanks for leaving us a review. We're glad you've enjoyed our live and online support options. ~Rashida SA Sara A. Travel Experience Specialist Health, Wellness and Fitness Used the software for: Less than 6 months ### "A must-have for call scheduling!" September 28, 2018 5.0 Pros Easy for clients to schedule and easy for me to track call statuses! LOVE how it integrates with Outlook calendar. Cons Sometimes adjusting times doesn't seem entirely intuitive. I always forget that changing the minutes box can adjust the hour box as well. Review Source Response from Lumaverse Technologies October 8, 2018 Thanks, Sarah for taking the time to leave us a review. We're glad you're pleased with how easy the software is for your customers. KG Kimberly G. Customer Service Medical Devices Used the software for: Less than 6 months ### "Great scheduling software" September 17, 2020 4.0 Overall TimeTap is a beneficial software that is used to organize and schedule appointments. Cost is less then the other programs out there. Pros TimeTap helps by making appointment scheduling more convenient. Services are more accessible and can be utilized any time of day. Cons At times appointments have failed to schedule. Limited basic features. Confusing to navigate at first. Review Source Response from Lumaverse Technologies September 21, 2020 Kimberly, Thanks for reviewing TimeTap! We are always looking for feedback regarding new features that our users are looking for. Feel free to reach out if you have suggestions, we'd love to hear from you. VR Verified Reviewer HR Specialist Warehousing Used the software for: 6-12 months ### "Great product" March 5, 2019 5.0 Pros This is a software I used when my business was smaller. It is specifically designed for small businesses and fits the bill flawlessly. It is a lifesaver for online booking and scheduling of meetings for clients. It is very easy to use and made things organized for our company. Cons There is a bit of a learning curve with some of the features, however for our organizations purposes, we didn't utilize the program to its full potential. Review Source Response from Lumaverse Technologies March 12, 2019 We're so glad TimeTap was a great fit for your business. Thank you for the review! VR Verified Reviewer Executive Director Internet Used the software for: Less than 6 months ### "We used it to schedule job interviews and it worked great" June 2, 2018 5.0 We were able to easily manage a complex interview schedule for 2 interviewers and 9 candidates Pros Easy to set up and flexible over time zones. Great customizable emails and easy to keep track of candidates and their schedules. Cons A LITTLE confusing between setting up one-time and "sets" of open hours for scheduling, but we figured it out. Review Source Response from Lumaverse Technologies July 18, 2018 We are glad to hear that TimeTap made your interviewing process a success! We actually rolled out a plan specifically for recruiters to make the set up process a little smoother. LH Laura H. Office Manager Used the software for: ### "Love TimeTap! " May 18, 2016 5.0 Prior to using TimeTap, I did a lot of research and found that TimeTap is the only online scheduling system that meets all of our needs. It was a easy to get everything set-up and customer service has answer every single question to my expectations. They even set me step by step video using my site to help me understand the process easier. I would recommend TimeTap to anyone looking for an online scheduling system. Review Source Response from Lumaverse Technologies May 18, 2016 Thanks Laura for taking the time to write a review! I'm so glad to hear that the experience with TimeTap has been positive so far. Please keep our support team in the loop as you have other questions that come up. To your scheduling success, Lucy NW Nathan W. Systems Coordinator Construction Used the software for: Less than 6 months ### "Fantastic Support!" October 24, 2016 5.0 I deal with support from a lot of different companies for my business and TimeTap has some of the best support I've experienced. I highly recommend this company. Review Source Response from Lumaverse Technologies October 24, 2016 Hey Nathan, Thanks so much for taking the time to leave this review for us! It's been great working with you guys and getting your email templates to rockstar status. As always, let us know if anything comes up that we can help you with! Lucy RA Rochelle A. Faculty Music Used the software for: Less than 6 months ### "Time Tap Review " September 28, 2018 3.0 Pros The ability to see multiple schedules at once. Cons Not being able to permanently delete appointments when needed. Review Source Response from Lumaverse Technologies October 8, 2018 Hi Rochelle, thanks for the feedback. The process to delete appointments can be found in our support documentation here: https://timetap.atlassian.net/wiki/spaces/TmTapBO/pages/491738/Deleting+Appointments. You can also uncheck the "cancelled" filter on the left hand panel of the appointments list to ensure appointments with a cancelled status aren't displayed. Please contact us via chat or at support@timetap.com if you would like learn more about this process. JS Jillian S. Hr Human Resources Used the software for: Less than 6 months ### "Great for my process" October 11, 2018 5.0 Pros The ability to assign appointments to my reps Cons The in ability to integrate it with my software Review Source Response from Lumaverse Technologies December 26, 2018 Hi Jillian, Thanks for taking the time to leave us this review! I know we've been in conversations with one of the managers on your account about the potential for a Zapier integration so be on the lookout for that in the coming months to help with integrations. Thanks, Lucy MA Mitha A. CRN Used the software for: Less than 6 months ### "It was very friendly one , I liked the options of check in n completion n the messages that costumer" May 24, 2018 5.0 Pros Ease of use , very practical for busy work, color coding, messaging system , very friendly in general Cons When I move an appointment by dragging It is quilckly moved but it is good that it gives the option in order to send email or not to a customer Review Source Response from Lumaverse Technologies May 31, 2018 Thank you for your comments, Mitha. We're glad you're enjoying the system. BW Ben W. Director, Training Used the software for: Less than 6 months ### "Pretty good." May 24, 2018 5.0 Pros The ease of registration and email and text reminders are awesome. Customization of email and text responses are nice. Tracking of registered participants is a plus. Cons I don't like that when an class stretches two days it then breaks it up into two events, two invitations, reminders etc. I think it can be nice to remind them of a second day, after they comp look ste the first however. It would be nice if the entire application was also more useful to those wanting to use it as a way to schedule people for our our full, one or multi-day training at our office. Review Source Response from Lumaverse Technologies June 1, 2018 We do have a multi day function for one-on-one appointments, but once rolled out for classes, we'll be sure to let you know. Thanks for the feedback! ~Rashida TL Toniann L. Used the software for: ### "Wonderful " February 10, 2017 5.0 Lucy, I want to thank you so much. As well ss the rest of the technical support team. You have all been so fast to answer our questions and provide help or assistance when we need it. Time Tap is wonderful I am so happy that I went with Time Tap for our officeneeds. No one can come close to the services that you and your fast turnaround assistance, your the best thank you. Review Source Response from Lumaverse Technologies February 12, 2017 Thanks so much, Toniann, for taking the time to leave this review for us! It means a lot to get your positive feedback. I'm glad TimeTap's been a good solution for Tummy Time and that you've had such a good experience with our support team. Thanks again! Lucy RC Ron C. Productivity Coach Real Estate Used the software for: 6-12 months ### "TimeTap for Coaching" October 9, 2018 4.0 TimeTap does the job for me. Pros I like the ability for my clients to book appointments with me at designated times Cons Time Tap is pretty good software, no major complaints. Review Source Response from Lumaverse Technologies December 26, 2018 Hi Ron, Thanks for taking the time to leave us this review! If you ever have any questions or concerns, please feel free to reach out to us at support@timetap.com Thanks, Lucy MD My D. Permanent Makeup Artist Cosmetics Used the software for: Less than 6 months ### "Convenient " October 4, 2018 3.0 Pros The reason I use timetap is because it allows me to schedule at different locations but on one scheduler/calendar. Cons The app doesn’t allow scheduling with iPhone X /XS. So I have to log in each time on the website which takes a little longer. Review Source Response from Lumaverse Technologies October 8, 2018 Thanks for the feedback. Please be on the lookout for updates on the app. AN Anna N. Admissions Counselor Higher Education Used the software for: I used a free trial ### "Customizable, user-friendly, AND colorful!" September 28, 2018 5.0 I'm using TImeTap for a new alumni recruitment program, it's important that it's easy for me to use as well as the alumni in the program have certain access. Pros Everything is very user friendly but also customizable,which was a very important function for me. Cons While I struggled to find certain functions at first (like creating a form and database), but doing a quick search helped. Review Source Response from Lumaverse Technologies October 8, 2018 That's great to hear, Anna. Please let us know if you have any questions about the software moving forward. ~ Rashida Talk to a Capterra advisor for free and get results within 15 minutes.