# Page 5 | Maxio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Maxio the right Subscription Management solution for you? Explore 255 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139751/Maxio/reviews --- Maxio 4.3 (255) [View alternatives](https://www.capterra.com/p/139751/Maxio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Maxio ## Showing most helpful reviews Showing 101-125 of 255 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TM Theo M. Digital Support Specialist Marketing and Advertising Used the software for: 2+ years ### "Subscription billing made easy" September 10, 2019 5.0 Clean, clear, and under control Pros Intuitive user interface and overall design, with a complete solution for my needs. Cons Maybe that there aren't as many safety prompts for administrators who make mistakes selecting 'yes' to things too quickly. A few "are you sure?" dialogue boxes would do those admins a bit of good I think. Review Source TG Tania G. Customer service representative Marketing and Advertising Used the software for: 1-2 years ### "Chargify is great for managing subscriptions" April 29, 2019 5.0 Over all experience is great! Pros It keeps all account's details separated by sections which makes it easier for the users to find out specific data from customers. We have 5 processors and they all work with Chargify which is amazing. We don't need more software or do more work to manage the billing. You can manage the access given all users which is great. Cons It would be great if we could integrate all subscriptions from different processors in just one Chargify account. Review Source JS Joe S. Operations Manager Consumer Services Used the software for: 2+ years ### "Chargify is the best known way to go about subscription box services" April 13, 2018 4.0 Pros Managing a multitude of subscription box billing and renewals become very doable through Chargify. It is also a good way to track revenue on a monthly basis. Cons This isn't necessarily built for subscription box services so there sometimes it can take a decent amount of time to get what we need from this software. Review Source aM andrea M. director product Wireless Used the software for: 6-12 months ### "Great for B2C products, not great yet for B2B" September 5, 2019 5.0 Great for B2C products, not great yet for B2B Pros Simple to set up, easy to manage sign up pages, and automated dunning works well. Cons Until recently there was no revenue recognition. The main ledger is a merge of all different types of data so it's hard to use. We moved away because our use case has customers not activated simultaneously with the payment (manual activation is required) which is common in B2B and that is just not supported well. Reason for choosing Maxio Simple to implement, standard terms. We eventually moved to Zuora because rev rec, audit trails, better volume terms, and the need to support a B2B use-case. Review Source VR Verified Reviewer Cofounder Retail Used the software for: 2+ years ### "Chargify review" March 25, 2019 4.0 Pros The option to rebill customers monthly. It was also very affordable for us when we first started the business and our customer support team is able to easily navigate and learn the platform. Cons Our customers frequently complain about the billing portal. However, we are working on our own solution for this. Review Source CJ Chris J. CSR Insurance Used the software for: 2+ years ### "Incredible" February 12, 2019 5.0 I like how easy it is to create reports. Working in Customer Care, it's my responsibility to call our insureds that are past due. With 5 clicks I have a spreadsheet and I'm off making my calls for the day. Pros The ease of use and the fact that it's never down. We've used a couple of different payment companies in the past 10 years or so and they'd send out an email saying, "We will be down for maintenance from 2:00 EST to 4:00 EST" on a Monday or Tuesday. That didn't work for us at all. Cons Nothing. I love it!!!! There is nothing I would change. Review Source SB Sarah B. Head of Member Experience Design Used the software for: 2+ years ### "Strong product, responsive product and support team" February 12, 2019 4.0 We use Chargify for all of our billing processing. It covers the vast majority of our needs very ably. I am the primary user, but don't negotiate the contract, so I can't speak to value for the money. Pros Easy to use, new features make it more flexible for our business. Amazing support team and a product team that is interested in feedback and actually implements it! Cons There are some limitations in terms of how it can be used. Our pricing has become more flexible, which is a challenge with the need to pre-set product and discount types. Review Source PD Pascale D. Office Manager Computer Software Used the software for: 1-2 years ### "Helpful but could be a little more flexible " September 11, 2019 4.0 Pros Easy to get an overview of our client's subscription plan and payment options. Makes invoicing process much easier for us. Cons Could be a little more flexible. For exemple, some clients with overdue payments call us to notify that they sent us a cheque. But we can't switch Payment method from Automatic to Invoicing until they pay by credit card. Review Source NV Nick V. Operations Manager Consumer Services Used the software for: 2+ years ### "Good program " September 10, 2019 5.0 We are able to receive payments online very easily and cleanly Pros This program is extremely easy to use and setup and met most all of our needs in running credit cards for our customer base Cons No integration to our current crm which forces us to manually apply the payments to the accounts. Reason for choosing Maxio Convenience Review Source PC Paul C. Director Information Technology and Services Used the software for: 6-12 months ### "Chargify for a SAAS service" September 10, 2019 5.0 Very professional and responsive. Pros Ability to cope with complex billing scheduled and multiple price points. invoices look professional integration with xero and payment gateways sign up page capability responsive support Cons nothing really. what i need they are looking to provide shortly (ie multiple gateways in the one site) Alternatives considered [Chargebee](https://www.capterra.com/p/131433/Chargebee/) Reason for choosing Maxio power and flexibility in pricing models. mutiple site capability. Review Source DL Darryl L. COO Real Estate Used the software for: 2+ years ### "Chargify review" September 11, 2019 4.0 Billing several thousand credit card monthly subscribers - worked well for doing this. Pros Ease of managing subscriptions Link to Xero worked well Cons New pricing structure Difficulty of setting up a feed with credit card merchant (used eway) Inability to migrate credit card numbers to another software Review Source pK paul K. Customer success Manager Computer Software Used the software for: 2+ years ### "Long time user" September 9, 2019 4.0 Pros When everything is going crazy on an account, this is a safe place to actually know what is going on with the money. This place always tells the "truth" about whats going on. Cons It takes a while to fully learn. I've been using it for over 2 years and i still 2nd guess myself. Review Source BL Brenda L. Director of Finance Computer Software Used the software for: Less than 6 months ### "Love this product - please tweak your UI" September 22, 2020 5.0 We can invoice in a matter of minutes not days. Most of our subscriptions start at the beginning of a month so I have it all set up when I process service orders I can just send invoices when the system tells me to. Collections is great too ! Pros That I can set up my subscription invoices and renewals so easily. And, collections is 100% more efficient. Cons A customer record - why do I have to always scroll to the bottom to save. Your form has so much extra space. And, when I'm processing a sales order from SFDC. You have to hover over the "hamburg" icon and select Process usually easy enough. But, to exclude the screen is so small I can't find with out scrolling - that seams stupid to me. Biggest complaint is the UI. Reason for choosing Maxio I saw SaaSOptics years ago and then had a friend who used it. So, I looked at the SFDC product but it was not even close. Review Source RM Rey M. SysAdm Telecommunications Used the software for: 2+ years ### "Nice Product, Great Customer Service" February 15, 2019 4.0 I am very satisfied and have no plans of changing. I'd like the pricing to be a little better as it can be expensive for small businesses. Pros There are a good number of features and options and web hook integration is critical. Cons Some of the linking to credit processing can be hard if the bank isn't set up correctly 100%. The customization for signup forms can get tricky when you need a lot of custom options. I'd like the pricing to be a little better as it can be expensive for small businesses. Review Source CB Ciara B. Onboarding Account Manager Real Estate Used the software for: 2+ years ### "Easy Peasy" September 5, 2019 4.0 This product allows us to easily see an overview of billing, payment, customer information etc etc. It's easy to use and keeps us on track with our customers Pros It's easy to navigate and personalize and we can integrate this with several different other systems Cons Search functions can be difficult and random Review Source SC Shane C. Director of Customer Experience Technology Real Estate Used the software for: 2+ years ### "Recurring billing using Chargify" September 5, 2019 5.0 Pros Solid platform that is helping us increase revenue through automation and decrease dunning loss. Cons The analytics could be more adjustable for us to run reports instead of exporting and creating a report outside of Chargify. Getting better as they work on it though. Review Source Matteo M. Customer Success Specialist Internet Used the software for: 6-12 months ### "Chargify is a really awesome product" February 14, 2019 5.0 It's always reactive and precise. It's very useful to track MRR and subscriptions. Pros I like the easy-to-use interface and the fluidity it works. Cons Sometimes it's really hard to understand how to adjust balance. Review Source BS Ben S. Managing Director E-Learning Used the software for: 2+ years ### "Chargify Rocks!" February 22, 2019 5.0 They are the shopping cart of choice for me Pros Great price, excellent customer service and excellent functionality. Cons The receipts aren't ideal for showing UK VAT reporting and take a fair bit of complex configuration. With time their development team will fix this I'm sure. Review Source MA Michael A. Director of Business Development Computer Software Used the software for: 2+ years ### "Great for SaaS Product Subscription Management!" September 5, 2019 5.0 Overall, my experience with this software has been great and I'm sure yours will be too. Pros This software is very easy to utilize and build for your SaaS subscription management purposes. Cons For the MRR data, this system does some interesting things that create inaccurate reflections. Review Source WD Wayne D. Manager, Finance Information Services Used the software for: 2+ years ### "There needs to be backdating function" September 10, 2019 3.0 Chargify team is very helpful and their product team spent time with me on identifying issues and being transparent in timelines of new features which should solve alot of my problems. Pros It is automated. It can sync with alot of tools. Cons It will not allow for fixes and adjustments of MRR for prior month. Review Source AV Abel V. Web Developer Real Estate Used the software for: 2+ years ### "Amazing Payment Gateway!" September 5, 2019 5.0 Pros Definitely is a great tool when you need to have in your eCommerce platform a Payment Plan. Easy to use and amazing customer service. Cons I think the interface can be more modern and also have available a mobile App to manage your account. Review Source DM Dave M. VP Enterprise Sales Computer Software Used the software for: 1-2 years ### "Nice Tool, but I would like better reporting" September 5, 2019 4.0 So far it has been good. In speaking with our Dev team, it is not that flexible if your subscription model has more than 1 option. Pros The software works very well, but I wish the reporting as a little stronger. Cons Reporting may not be as informative as I require. I was involved from the start, but am getting much deeper with respect to report generation and analysis. I am hoping my comments are not to premature. Review Source Raul G. Asesor Research Used the software for: 6-12 months ### "Mi revisión de Maxio" August 30, 2023 5.0 En general la experiencia ha sido buena. Maxio ayuda a las empresas a gestionar su facturación y sus finanzas en sentido general. Espero que sigan implementando mejoras al producto. Pros Ayuda a las empresas tanto grandes como de mediano tamaño a gestionar su facturación y sus finanzas en general. Cons Algunos de los informes son confusos a la hora de configurar. Review Source ML Maddie L. Director of Operations Telecommunications Used the software for: 2+ years ### "Works well!" September 10, 2019 5.0 Overall, Chargify works well for us and gets the job done. Pros So much of Chargify is automated. It's so nice to use a software that allows you to "set it and forget it". Cons There are some features we'd like Chargify to have that it does not offer. Review Source NH Neil H. Owner Consumer Services Used the software for: 2+ years ### "Solid product and easy to integrate" February 12, 2019 5.0 I have had a very good experience with Chargify. They feel like a business partner as well as a software provider - it feels quite personal. Pros I like how easy it is to integrate with a website Cons There is nothing I dislike about Chargify. The only slight challenge is that you have to have a separate payment provider to hook it up to so that payments can be taken, but Chargify does a really good job of subscription-based payments and website integration. Review Source Similar Products Featured