# Page 3 | Restaurant365 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Restaurant365 the right Accounting solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139768/Restaurant365/reviews

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Restaurant365

4.1 (71)

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Last updated June 3rd, 2026

# Page 3 - Reviews of Restaurant365

## Showing most helpful reviews

Showing 51-71 of 71 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Syed H.  
Accountant  
Restaurants  
Used the software for: 1-2 years

### "R365 Review"

June 27, 2019

5.0

Its a very useful product, it helps us as an organization to be able to keep a lot of our transactions in one place. We keep a close watch on our COGS and other important metrics to adjust and improve things.

Pros

As an accountant I really love the fact that I can dive into all the details of a transaction and have the ability to upload documents as a backup to all transactions.

Cons

System updates. Whenever there are system updates being pushed out, the software takes a good week to get itself back to full functionality. And in the process a few other things fall out of place.

Review Source

BS

Brad S.  
Partner  
Accounting  
Used the software for: 2+ years

### "Restaurant 365"

July 5, 2019

5.0

I'm a really big fan of R365 and have enjoyed using it for a number of years. Highly recommended!

Pros

The software is so user friendly and easy to use. The UI experience is fantastic and the automation makes it so much more efficient for the accounting team.

Cons

They are still pretty new so there are bugs and glitches that occur, but the support team is great and they fix right away.

Review Source

CM

Cary M.  
Corporate Executove Chef  
Food & Beverages  
Used the software for: 2+ years

### "Comprehensive...."

August 20, 2019

4.0

Pros

I like that it's a 'one-stop shopping' for my organization. We are able to consolidate old systems into a substantially more focused, contained suite.

Cons

going 'live' with features that were not adequately constructed for our needs. I fell this is somewhat reasonable to expect as early adopters. We learned a lot, as I'm sure r365 did.

Review Source

VR

Verified Reviewer  
Corporate Training Director  
  
Used the software for: 2+ years

### "We use this for our restaurant inventory. It allows our locations to all have the same information. "

December 28, 2017

4.0

Pros

It's very helpful in staying consistent with our inventory at each location. It allows us to streamline our process.

Cons

The implementation period was challenging. Not sure of the customer support. Seemed to be all on us to figure it out.

Review Source

WS

WILLIAM S.  
Director of Finance  
Restaurants  
Used the software for: 1-2 years

### "Restaurant365 for Multi Unit Restaurants"

April 8, 2019

5.0

Love it!

Pros

I love that it is online based and can be accessed from anywhere. I also love the tabular set up which looks almost exactly like excel which is how every accountant is already used to using already! To go along with that, it is extremely useful that virtually every report can be exported to excel.

Cons

Sometimes processing times are slower than I would like, but that is part of being a web based software.

Review Source

KS

Kelcie S.  
Social Media Manager  
Restaurants  
Used the software for: 2+ years

### "Compeat"

December 21, 2018

3.0

Pros

Easy to use at the restaurant level. Our people really enjoy it and are onboard quickly.

Cons

At an organizational level, this was really difficult. Does not support large organizations super well. Difficult to support multiple entities at once.

Review Source

Joshua B.  
Data Analyst  
Restaurants  
Used the software for: 1-2 years

### "Who knew it would help save money?"

March 3, 2020

5.0

We have saved money by using the software, and it has been a great management tool.

Pros

Restaurant365 has revolutionized restaurant accounting. It has made it easier for us to keep track of our finances and see more readily exactly how our stores are doing.

Cons

It was a bit clunky at first, but the friendly and helpful CS agents have helped us every step of the way.

Review Source

DK

David K.  
Consultant  
Accounting  
Used the software for: Less than 6 months

### "Converting from Compeat not easy "

February 23, 2023

1.0

Pros

Able to drill down on transactions easily

Cons

Most everything else, especially their start up support. Budgeting was like an afterthought and very time consuming

Reason for choosing Restaurant365

Supposed to be an easy conversation from Compeat

Review Source

DH

Diane H.  
Owner  
  
Used the software for: 2+ years

### "I use Media Radar on a daily basis to find key marketing and agency contacts for my biz"

July 19, 2018

5.0

Pros

Up to date information on companies and agencies; plus they send me alerts on new employees. Media Radar team is on point and always helpful. The software is easy to use and companies are easy to research.

Cons

Doesn't give B2B info for many companies; also doesn't give Diversity or Human Resource contacts which is necessary for my business

Review Source

LC

Liam C.  
Trainer  
  
Used the software for: 2+ years

### "We use this for inventory management"

June 2, 2018

5.0

Pros

I've been using compeat for years. It's got everything we need to keep track of inventory, waste, ordering, and invoices.

Cons

It's pretty straightforward to use so I don't have any issues there, but occasionally it'll decide to update overnight and we'll have trouble getting in the next day

Review Source

KH

Kevin H.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Owner "

July 18, 2019

5.0

Accounting product is great sometimes features are released without being “fully baked”

Pros

The accounting product was comprehensive

Cons

Managers log & Scheduling are inferior products. Much better products on the market

Reason for choosing Restaurant365

Custom restaurant features

Review Source

VR

Verified Reviewer  
Controller  
Food & Beverages  
Used the software for: 1-2 years

### "Review"

April 1, 2019

4.0

Its been great. Easy to use and straightforward. Wish we had the ERP though..

Pros

Has good integrations with other F&B Tech

Cons

No ERP which is really a bummer. Takes a longer than needed to update reports. With ERP, reports would auto-update.

Review Source

VR

Verified Reviewer  
Compliance & Risk Manager  
Restaurants  
Used the software for: 6-12 months

### "Restaurant R365"

March 29, 2019

4.0

Pros

Restaurant 365 is user friendly and easy to navigate. Customizable columns in AP transaction screen.

Cons

Can be a little glitchy sometimes. We are unable to upload multiple commissary orders at once. Sometimes slow to download larger reports. I used to be able to upload a file to an approved invoice but now I have to unapprove the invoice before uploading.

Review Source

JS

Jessica S.  
Director of Operations  
Restaurants  
Used the software for: 2+ years

### "Love Compeat"

April 14, 2017

4.0

Compeat has great tools and functionality. The set up of the software is long and intensive, but if done correctly gives you all the reporting you never knew you needed.

Pros

Vast reporting and great customer support.

Cons

Can be slow at times.

Review Source

LM

Lydia M.  
director of finance  
Restaurants  
Used the software for: 6-12 months

### "Trending in the Right Direction"

April 9, 2019

4.0

Pros

Tech forward, upload features are good, very easy to set up new legal entities and locations. Reporting is good and getting better. Bank reconciliation feature is great when working correctly. Great software for multi-unit companies.

Cons

Software can be glitchy at times but issues tend to get fixed quickly.

Review Source

AS

Abe S.  
President/Ceo  
Restaurants  
Used the software for: 1-2 years

### "One year with R365"

April 5, 2019

4.0

Great,

Pros

The support for set up, and accounting experts were amazing! Thanks,

Cons

Some of the integrations, and some system report

Review Source

GA

George A.  
pres  
Restaurants  
Used the software for: 1-2 years

### "This is great software that you can access from anywhere, computer, phone, etc. It has a lot of feat"

April 4, 2018

5.0

cost controls

Pros

The different reports and information that you have access to from any device is awesome. Also that you can see how the numbers compare to different time periods

Cons

The cost is a bit high, and every few weeks you have to change the passwords is annoying. Otherwise grear software.

Review Source

AP

Alex P.  
Sous Chef  
Restaurants  
Used the software for: Less than 6 months

### "Robust Analytics"

January 12, 2021

5.0

Has been great for keeping track of product and loss

Pros

Super granular data available for analysis. Fully loaded with features for data reporting and analytics.

Cons

UI isn't great. Very little guidance within the software to help you find what you're looking for if you don't already know how.

Review Source

CS

Callie S.  
EM  
  
Used the software for: Less than 6 months

### "Restaurant365 catering experience needs a few improvements, but overall good."

April 9, 2018

4.0

Pros

I like that we can assign the jobs within each account. I like that it is simple and flows very well. There are many functions that we have not utilized yet but plan to, the walk throughs from support have been really great, straightforward, and not difficult to follow. Inputting recipes can take quite a bit of time but worth it in the end.

Cons

We work in a team, so it would be so helpful if they would implement a way to email from the software, letting everyone on the team see emails back and forth to keep up to date. The only thing hindering us from implementing the catering portion amount is the client cannot pay through the software.

Review Source

RC

Robert C.  
RM  
  
Used the software for:

### "Ctuit brings the Information Age to smaller restaurant companies."

January 4, 2014

5.0

The biggest restaurant companies have had great business intelligence systems for years giving them an advantage over smaller companies. Ctuit makes world class business intelligence available at a pricing structure that any company can afford. Pros: Easy to use. Easy to learn. Powerful. Expansive information. Affordable Cons: Some modules are not up to 100% yet. (Event manager for example) Doesn't push back to POS system (labor scheduling for example doesn't manage time clock). Overall: it's a game-changer for the industry.

Review Source

EF

Eliza F.  
Empresaria  
Food & Beverages  
Used the software for: Less than 6 months

### "Restaurant365"

July 27, 2021

5.0

Pros

I feel safe buying through the app. Forever.

Cons

I miss offers like free shipping, and more candy options. The delay in delivery is sometimes very long.

Review Source

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