# CarShipIO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CarShipIO the right Freight solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139769/CarShipIO/reviews --- CarShipIO 3.9 (9) [View alternatives](https://www.capterra.com/p/139769/CarShipIO/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CarShipIO Ease of use 4.1 Customer Service 3.9 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RB Rich B. Owner Automotive Used the software for: 6-12 months ### "Perfect if you want to be on the cutting edge, my customers love it! Set yourself apart from others!" June 5, 2017 4.0 to many to list Pros I like being able to scan vin #'s and mark damage on a picture. Best of all the information, invoices, ebols, customer signatures are all easy to find and track. I have found thousands of dollars worth of receivables that were lost by companies I was sub hauling for. That means I was more organized than they were and that means I get paid on all car that I move. When you moving many cars and working long hours you don't have to keep track of you paperwork. Its easy to track unpaid invoices and easy to mark them as paid. On my days off I don't have to spend hours trying to remember and organizing what cars were delivered and if they were invoiced or not. Bottom line this software streamlines your car hauling business which allows you to move more cars and make more money. Cons At times I have struggled to make it work on my device, but the problem was not the software it was my phone. Whenever I have a suggestion they are always receptive. In fact the bol has been updated to my liking after i made a suggestion although they were more than likely working in the direction I was suggesting. Review Source NL Nohemi L. Accounts payable Transportation/Trucking/Railroad Used the software for: 2+ years ### "Good program to work with" June 1, 2017 5.0 Everything. Pros The ability to send and save all information for BOL and Invoicing. The new integration of Quickbooks Cons Something bad is that during the night I create loads but it takes longer to populate information and save. Some vins don't populate info. Review Source VR Verified Reviewer Business Development Manager Computer Software Used the software for: Less than 6 months ### "We are literally filing a police report. " August 21, 2021 1.0 AWFUL ILLEGAL SCAM they stole my car Pros nothing, this was horrible. This was so bad. Cons We used this company to ship a car from Chicago to San Diego. The car was supposed to arrive over a week ago. We have not heard from anyone in days, no phone numbers work and we're certain we have been blocked a number of times. We have been told on three separate occasions that the car would arrive and it has not. They havent offered any explanation beyond "the car breaking down in oklahoma" when it should have never been in oklahoma in the first place. We are certain they took the car and are reporting it as stolen. I would never wish this experience on my worst enemy, do not under any circumstances use this company. I believe it is my civic duty to inform people not to be scammed by them. Review Source ZT Zak T. owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Best software in the industry" July 14, 2017 5.0 Tremendous time saving and organization tool Pros 1\. Interface for dispatcher 2. Variety of features like: Splitting loads Sorting loads Different load views Upload support for a lot of companies Driver pay calculation Cons I think the mobile app is much better now then when it was just rolled out but it can still use some improvement Review Source PD Patricia D. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Carshipio The Way " October 11, 2018 5.0 My overall experience has been great. Pros The ability to import my transport orders from other clients Cons Sometimes the updates for the mobile apps lag and the app has to be restarted. Review Source JF Jason F. Transport Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Quality has gone down hill fast the last 2 years" January 22, 2022 2.0 Pros Ease of use. When the product was first obtained it worked perfect. Cons Bugs, several errors come up on drivers end. Review Source RQ Roni Q. Manager Used the software for: Less than 6 months ### "It has been a big help when it comes to invoicing and and keeping tabs on whose paid " July 21, 2017 4.0 Pros The invoice section. The completed invoice per order and how easy it is to mark invoiced. Easy to keep tabs of what I've done. Cons What I liked least is that there's seems no way to categorize certain expenses per trip. For example how much fuel was bought. Misc purchases such as tires, def. Review Source AY Amanda Y. Dispatcher Automotive Used the software for: Less than 6 months ### "Easy to use, great way to have all your information in one place" June 1, 2017 4.0 It's a great way to keep track of expenses. The invoicing options are wonderful. Pros I love how easy it is to add expenses. The charts showing profit and loss are great. It's so easy to send invoices and keep track of money. Cons I would like to be able to better customize expenses to suit individual company needs. The ability to add our own category would be helpful. Review Source AF Alex F. Used the software for: ### "Overall great platform for Car hauler" December 4, 2016 5.0 I run 3 trucks and cant say enough how greatfull I am to guys at Carship for helping my team, showing us the best practices to get full value of out this ever evolving platform. They are knocking down any bugs usually within days if not hours. No significant down time in 18 month we use it. Most importantly they do listen and accommodate to what we need. Our customers are supper happy as now we stay on top all deliveries. Our paperwork is minimal and our records in order. There is not much i can think of they do not have that we need. Review Source Similar Products Featured