Sender

Overall: Sender is the best email autoresponder out there that guarantees you quality at a convenient price that doesn't have to cut a leg or shake your bank. I love everything about them from customer service to service delivery. It literally takes 2 seconds for [SENSITIVE CONTENT HIDDEN] to respond to live chat.

Pros: Sender has repeatedly proved to be the smartest and most effective in terms of email deliverability after comparing my campaigns on Aweber, ConvertKit, and Sender. The fact that it only cost $11 to maintain 5000 subscribers makes me say wow... The fact I can use my PayPal account to pay in place of a credit card makes me want to stick with them forever as I hate to link my credit card.

Cons: I'm not sure if this is a con, but I'm just hoping I still need to learn more about their Tagging feature and audience segmentation. I'm sure they have it.

Reasons for Choosing Sender: Sender is inexpensive Sender customer support is faster Sender's list management is better and lots more

Reasons for Switching to Sender: Aweber price is higher. My campaigns on Aweber always ended in promotion tabs while Sender goes to inbox or Update tab.

Pros: Amazing UI. It is super easy to use if you want to only do Email Automation. Other tools are super expensive and pack a bunch of features that you don't need. Or else, they are completely useless and buggy.

Cons: Maybe documentation of some features can be better but honestly, it was clear once I spoke to the support team

Alternatives Considered: Sendinblue and HubSpot Marketing Hub

Reasons for Choosing Sender: Better Free Tier pricing that allows for scaled payout

Overall: The user experience and value for the price, contemplating business growth & scalability, etc. has been really well thought out. The pricing is one of the best around and I find it very reasonable (I'm not yet a paying customer, as I'm just starting out and have a very small audience so far, but I have compared prices with other providers, as I know I will be jumping on a 'starter' plan some time soon).

Pros: I'm very impressed overall with this company. I've been shopping around for a good email newsletter provider and have tried a handful already. Sender has beat them all on every count for me. The functionality is straight forward and clean (not cluttered with a noisy UI), the design experience is also clean and aesthetically pleasing (and a breeze to use, as opposed to other editors that are either clunky or cumbersome). And, most importantly, amazing customer service! The response times are quick, and the agents are knowledgeable (don't have to a ticket number around to higher levels unnecessarily), friendly, and straight forward. Congrats!!

Cons: I had a small glitch with the segmentation feature but it was quickly fixed by the tech team. Perhaps the campaign editing sequence could be laid out in a single window/process and accessible at all times (as opposed to having to "save & exit" a campaign in process in order to go back a step? For example, I found it hard to find how to rename a campaign (though I eventually found my way around) - but really, it's a minor detail, this UI interface is MUCH, much cleaner than all the rest I've seen.

Alternatives Considered: Constant Contact, GetResponse, Squarespace, Sendinblue, ActiveCampaign, SendGrid, YMLP, ConvertKit and Drip

Reasons for Choosing Sender: A free entry level plan, with the most reasonable scalability pricing; the most straight forward UI; beautiful design / email editor features; the best customer service experience I've had so far (not only in comparison with email marketing providers but in general!).

Switched From: MailerLite, Mailchimp and Moosend

Reasons for Switching to Sender: I was quite disappointed and upset with Mailchimp, as my account was unfairly closed by their filtering robot (it's a company run by its own AI, it seems - it picked up "unacceptable" marketing language, but it couldn't verify that I'm a musician with a 100 fans and NOT a spammer or some big careless company!); that's one, but also, I always found their admin console overly complicated and hard to understand (it was always difficult to do simple tasks). Then, I switched to MailerLite and was quite happy with it, though I felt somewhat limited with their design options (email & form editors). Then I switched to Moosend and debated for quite a while between Moosend and Sender. I found Moosend's admin console also a bit cluttered (though much better than Mailchimp's), and wasn't really all that happy with the email editor (even though it's really flexible, the UI experience wasn't the best). I also considered other email providers but quickly discarded them because either they didn't provide an inviting 'entry level' plan or the user experience/UI didn't look all that promising.